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Search Results Page 5 of 19

ID 48332
Work Location US-VA-Alexandria
 As a Naval Architecture Intern, you will support our Maritime Engineering, Technology & Sustainment (METS) Business Unit which is responsible for industry-leading capabilities in naval ship and submarine design, systems and engineering services, and production support, logistics and in-service sustainment. This complements Serco’s other engineering capabilities in shipboard, shore and systems installation and upgrade services to the Navy. You will join a team that is responsible for a multitude of various design efforts on a multitude of different vessels, on the many different US Navy Programs and Contracts, as well as commercial vessels and systems. In your role, you will be utilizing a variety of different tools and software programs to perform analyses and design studies, possibly involving ship hull structure and/or ship components. You will also assist in preparation of reports to describe analysis and design efforts, being responsible for summarizing results of simulations and design efforts for customers and higher authorities.During your Internship, you will gain exposure to a wide range of teams within the organization including marine/mechanical engineering, electrical, design, procurement and program/project management. This is an exciting opportunity to join a highly engaged and collaborative engineering team.  In this role, you will:- Assist with analysis and model construction.- Develop calculations.- Build design concepts and detail designs.- Assist with preparation reports.
Category
Engineering
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Alexandria
Telework
No - Teleworking not available for this position
ID 48263
Work Location US-SC-Shaw AFB
If you love high profile and challenging projects supporting the USAFCENT - Serco has a great opportunity for you! This Knowledge & Information Management Analyst assists AFCENT Chief of Staff in executing knowledge and information management activities in accordance with USAFCENT Knowledge Management Plan and will also develop and support USAFCENT SharePoint sites at the direction of the Chief of Staff on NIPR, SIPR, and JWICS domains.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our air force. United States Air Force Central Command (USAFCENT) is the Air Force Service Component of United States Central Command (USCENTCOM), a joint Department of Defense combatant command responsible for U.S. security interests in 27 nations that stretch from the Horn of Africa through the Persian Gulf region, into Central Asia. Visit these links for more information about how Serco supports AFCENT https://careers-sercona.icims.com/jobs/search?ss=1&searchKeyword=AFCENT&searchRelation=keyword_all and our Veterans https://www.serco.com/na/careers/veterans-at-serco.) The team has been recognized by the USAFCENT and the industry for their outstanding contributions to the contract and program. In this role as a Knowledge & Information Management Analyst, you will:- Be responsible to provide training to the staff on SharePoint administration and coordinate for appropriate access to USAFCENT SharePoint sites. - Provide Knowledge and Information Management support to the staff Directorates at the direction of the Chief of Staff. This includes creating SharePoint sites, training Directorate personnel, and coordinating for applicable access to Directorate information. - Maintain document libraries and archives of key USAFCENT information on SharePoint.- Create and manage deliberate information flows throughout the staff. This includes email distribution lists, consolidated SharePoint dashboards, and Tasker Management Tool workflows.- Serve as Tasker Management Tool Augmentee (see PWS 4.48) for the USAFCENT staff. Be capable of creating, routing, answering, and troubleshooting all tasks on the Tasker Management tool at the Directorate level.- Oversee updates to the USAFCENT Knowledge Management Plan. This includes drafting, incorporating inputs, and editing the document on behalf of the Chief of Staff.- Teach Knowledge Management principles to USAFCENT staff. Ensures understanding at all levels of the organization.- Develop and support USAFCENT staff Business Rules and Air Force Forces (AFFOR) Staff Officer Handbook. Conduct routine inputs at direction of the Chief of Staff.- Develop multi-platform, multi-public message dissemination plans as directed by the Chief of Staff.
Category
Information Technology
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-SC-Shaw AFB
Telework
No - Teleworking not available for this position
ID 48191
Work Location US-VA-Alexandria
If you love high profile and challenging programing projects supporting the US Navy and Commercial Customers - Serco has a great opportunity for you!  The Naval Architect receives technical guidance and training from the more experienced technical staff to which the individual is assigned and applies basic knowledge of naval architecture to perform routine analyses and prepare basic naval architectural deliverables in support of the design of ships, craft, and other floating structures.  In this role you will:- Participates in the development and validation of design and engineering requirements, preparation of specifications, and provides inputs to technical reports and presentations. Provide hull form and hydrodynamic performance, including development of hull form geometry and lines plans, hydrostatics and curves of form, resistance and powering estimates, propulsor design and performance, appendage design, maneuvering analyses, seakeeping analyses, development of model test plans and observing and analyzing data from model tests or full scale trials- Provide weight and stability analyses, including development of weight and center of gravity estimates, performance of intact and damaged stability analyses, performance of deadweight surveys and inclining experiments- Provide concept and feasibility design studies addressing whole ship sizing and performance analyses, requirements validation, and design optimization- Perform design integration, coordinating inputs from various naval architectural and other engineering disciplines, such as marine engineering and structures, into balanced, closed solution designs to establish principal characteristics and design features such as length, beam, depth, draft, displacement, speed, and other performance parameters- Perform structural design, developing hull girder bending moments and structural configurations and scantlings in accordance with appropriate rules or design standards, development of superstructure, mast, and local support structure to withstand primary and secondary loads - Make general arrangements and configuration, developing requirements for area and volume, preparing overall ship arrangement concepts and drawings illustrating primary functional allocation of spaces within the ship considering location and adjacency constraints, performing special studies including access and line of sight analyses, assisting in detailed layouts of individual compartments such as living and berthing spaces, ship support spaces, storerooms, and shops Assists with the review of design proposals and specifications.- Participate in scheduled project review sessions and meetings with representatives from other engineering disciplines and customers on technical and engineering issues.Assists in preparing documentation, reports, and project plans to describe activities planned and accomplished, status reports, letters, memoranda, messages, and contact reports.- Assist with preparation and presentation of formal briefings and staff seminars- Complies with all corporate policies and procedures, including quality assurance and security procedures, in the performance of duties.
Category
Engineering
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Alexandria
Telework
No - Teleworking not available for this position
ID 48296
Work Location US-VA-Fairfax
If you love a high energy and professional environment - Serco has a great opportunity for you! The FRTIB administers the Thrift Savings Plan, the world’s largest tax-deferred, defined contribution plan in support of over 6 million participants. This 401(k) type plan, similar to private sector plans provides roughly 91% of civilians and 61% of uniformed service members the opportunity to save for retirement. The FRTIB’s mission is to administer the TSP solely in the interest of its participants and beneficiaries. In the Benefit Analyst role you will: - Maintains knowledge of commonly used concepts, practices, and procedures related to disbursement tasks.- Conducts research on applications for TSP participant accounts to ensure all required information is obtained in order for proper disbursements to be made. This research involves utilizing various computer programs, the Code of Federal Regulations (CFR), FRTIB policies, guidelines, and procedural manuals.- Relies on instructions and pre-established guidelines to perform the functions of the job, and provides input on how they may be improved.- As the work requires extensive public contact, the disbursements analyst uses tact, sound judgment, knowledge of both death benefits and legal processing functions, and proficient communication skills to convey both the formal processes and specific details of a case when appropriate.- Provides quality customer service when responding to inquiries made by telephone and written correspondence.- Performs a variety of complex tasks requiring oversight, attention to detail, and analysis, including but not limited to calculating earnings and losses and account valuations.- Performs other duties as assigned.
Category
Legal
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-VA-Fairfax
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 48308
Work Location US-VA-Fairfax
If you love a high energy and fast pace environment - Serco has a great opportunity for you!  The General Clerk III will be on a dynamic team, supporting customers with processing their retirement pensions at our Fairfax, VA location.  Bring your expertise and collaborative skills to make an impact towards servicing our retirees.   The FRTIB administers the Thrift Savings Plan, the world’s largest tax-deferred, defined contribution plan in support of over 6 million participants. This 401(k) type plan, similar to private sector plans provides roughly 91% of civilians and 61% of uniformed service members the opportunity to save for retirement. It was established by Congress in the Federal Employees' Retirement System Act of 1986 and offers the same types of savings and tax benefits that many private corporations offer their employees under 401(k) plans. The FRTIB’s mission is to administer the TSP solely in the interest of its participants and beneficiaries. In the General Clerk III role you will: The General Clerk III provides document management activities (Scanning, indexing and document preparation) and overall clerical support functions for the processing activities of the Operations Center. Enters data into FRTIB’s systems of record associated with the participant or TSP account holder. Relies on instructions and pre-established guidelines and job aids to perform the functions of the job. Evaluates and reviews the validity of beneficiary of designation forms against established guidelines and recommends beneficiary determinations. Learns and provides a variety of office support activities for the Operations Center contract of the Federal Retirement Thrift Investment Board’s (FRTIB) Thrift Savings Plan (TSP) which may include processing mail, filing, processing fax and system queues, scanning, indexing documentation to accounts, general supply stocking; and performs related work as required. The General Clerk will perform mail processing duties including; but not limited to, pick up, opening, date-stamping, sorting, filing, returned-mail handling and distribution, and outgoing mail preparation.  Performs fax queue processing duties including; but not limited to forwarding, printing, or saving for entry into various systems.  Performs system queue processing duties including; but not limited to forwarding, printing or saving for entry into various systems.  Performs scanning and indexing functions for incoming documentation.  Establishes and maintains office files, following an established filing system.  Performs supply duties for the stocking and maintenance of office and kitchen supplies.  Performs other duties of a similar nature or level.
Category
Administrative/Clerical
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-VA-Fairfax
Telework
No - Teleworking not available for this position
ID 48269
Work Location US-VA-N/A
Come join our growing team of dynamic ServiceNow Professionals!  Serco, Inc. has an immediate need for a ServiceNow Administrator/Developer. This is a remote opportunity. Serco’s ServiceNow Team supports distinct cloud-based ServiceNow platforms for our Corporate instances and for our Government Program instances.  Bring your talent as an administrator and developer to experience challenging and rewarding opportunities while enhancing the platform functionality and user experience for more than 10,000 customers. We are passionate about our product, seek to deliver the best experience for our customers, and committed to each other’s success. In this role, you will:  - Have the ability to quickly learn new processes, systems and integrations with ServiceNow- Perform troubleshooting and problem resolution- Create reports and dashboards- Maintain as well as seek continuous improvements of processes, standards, policies, and best practice methods- Provide general support, administration, and maintenance of the ServiceNow platform- Monitor health, usage, and overall compliance of ServiceNow and remedy as needed- Develop catalog items, process automation, and solutions through no code, low code, and JavaScript code when needed to meet valid business needs- Perform quality assurance and various types of testing- Master data or development into or between ServiceNow instances and other systems- Plan and execute major upgrades and patches- Interact with customers in requirements gathering
Category
Information Technology
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Full Time Teleworking for this position
ID 48309
Work Location US-LA-Bossier City
Join Serco as a MAP Operator in Bossier City, Louisiana! Preview this exciting opportunity here: https://youtu.be/KOLRuH975NM This position is contingent upon your ability to pass a preemployment criminal history check and drug screen. Serco supports the Louisiana Department of Transportation and Development (LADOTD) by operating the free MAP patrol and incident management service program providing safe, quick clearance of incidents that affect traffic, including vehicle accidents and disabled vehicles. The primary purpose of the MAP program is to ensure state highways are free of obstructions and safe for the traveling public.  You will be part of a team that works closely with LADOTD, local law enforcement and other first responders daily. In this role you will:- Monitor state highways for vehicle crashes, disabled/abandoned vehicles, debris, and lane-closing events, traffic signal malfunctions, damage to state equipment on state roadways, and general incident/congestion scenarios. - Provide roadside assistance to stranded motorists (including changing tires, giving battery jumps, providing fuel, removing debris from the travel lanes, etc.).- Work closely with police and other first responders at highway incidents. - Provide incident response, on-scene traffic control and limited first aid .- Provide Traffic Incident Management (TIM) services.- Use a two-way radio and/or smart phone to communicate and coordinate with the Traffic Management Center (TMC) staff and local Police agencies.- Observe required safety procedures to avoid injury and accidents, at all times.- Complete a combination of classroom and field training to be certified as a motorist assistance operator.
Category
Other
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-LA-Bossier City
Telework
No - Teleworking not available for this position
ID 40555
Work Location US-CO-Peterson AFB
Senior Audio Visual Installation Technician - Colorado Springs, COThis cleared Engineering Tech IV position will be supporting the buildup and modernization of facilities across Colorado Springs. You will be part of a team that works closely with the customer and other Serco teams to deliver quality systems. The Engineering Technician IV works on a team supporting structured cabling installations. Performs non-routine and complex assignments involving responsibility for planning and conducting a complete project of relatively limited scope or a portion of a larger and more diverse project. Selects and adapts plans, techniques, designs, or layouts. Contacts personnel in related activities to resolve problems and coordinate the work; reviews, analyzes, and integrates the technical work of others. Supervisor or professional engineer outlines objectives, requirements, and design approaches; completed work is reviewed for technical adequacy and satisfaction of requirements. May train and be assisted by lower level technicians. In this role you will be working in clearance required facilities:•Contribute in all phases of the infrastructure installation or upgrade•Pulling and dressing of Category and Fiber Optic cabling•Installation of racks, cable conveyance, and all peripheral equipment•Rack and Stacking of equipment in racks•Termination of copper cable up to CAT6A and SM/MM Fiber single strand to MPO/MTP•Solving issues related to cables and networks•Testing and recording of all cables• Installation of Audio Visual (AV) systems equipment and cabling
Category
Technician
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-CO-Peterson AFB
Telework
No - Teleworking not available for this position
ID 38575
Work Location US-DC-Washington
Are you looking for an opportunity to contribute to the Navy’s surface ship readiness and modernization? At Serco, we are looking for the brightest, most innovative, and driven with an appetite for wrestling complex problems. In this role, you will manage Navy Machine Alteration Program (MACHALT) by providing Engineering/Analytical services, to promote resolutions of Fleet concerns while supporting the NAVSEA Readiness and Sustainment Office. The program consists of dozens of separately tasked modernization projects that are in various stages of development and execution. This position has a direct impact on the effectiveness of Ships and Sailors.  Apply your subject-matter expertise of naval ship operations and maintenance in support of a dynamic organization in an evolving environment. In this role, you will extract operational, and maintenance data from ship systems to assist in the prediction and resolution of operational and maintenance Fleet Readiness issues. You will provide program management support for a $45M Surface Ship Modernization Program. You will perform analysis of projects and programs related to military readiness and sustainment.You will be a good fit for this position if you have performed staff work and/or have Machalt, RMC, or 3MC experience, and are familiar with the Navy’s maintenance hierarchy. The Machine Alteration Program Analyst will: Provide daily support to the customer for he Surface Ship Modernization Program with these representative responsibilities:      - Consolidate weekly/monthly/quarterly program data for analysis and reporting. - Analyze modernization program data for actionable content and to develop courses of action to maintain program objectives. - Monitor a variety of program stakeholders for program status information and specific project coordination as necessary.  - Developing/refining PowerPoint sides and Excel spreadsheets based on available program data. - Host and participate in program and project meetings and discussions and will be responsible for collaborating minutes notes for action item follow up.- Use knowledge and experience gained from military / civilian / contractor work to solve current and mitigate future problem areas.- Build rapport and coordinately close with diverse operational, engineering, and logistics activities- Provide guidance and recommendations to the customer.- Coordinate and participate in working groups, program development forums, analytical activities, readiness IPT, and other forums as required to accomplish contract requirements.- Monitor standards for the quality of programs and documents. Assist in the resolution of project and program priorities.- Demonstrate excellent writing and presentation skills to develop briefings and other documents.- Maintain close coordination with client personnel and perform work at client site in classified environment, as required.- Comply with security procedures and requirements.
Category
Navy
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 48251
Work Location US-FL-Panama City
Are you looking for a rewarding opportunity developing Enterprise and Standalone applications for Naval Surface Warfare Center (NSWC) Panama City Division (PCD). Serco has a great opportunity for you! This position offers a normal 40 hour work week supporting our customer facilities onsite NSWC PCD.  Working with Java, Web frameworks, Geospatial Information Systems and Relational Databases.  You should be familiar with Java or other Object-Oriented computer languages, relational databases and using debuggers.  This position has great potential to begin a long-term career path in the Defense Contracting industry by joining a growing team at Serco’s Panama City office whose mission is to support our nation’s warfighters. Candidates that have recently graduated or are soon to graduate with a Computer Science or related degree are strongly encouraged to apply. In some cases, degree requirements may be waived for applicants with comparable experience. Supporting NSWC PCD, you will support development of mine mission planning software for the US Navy to further development of software programming and continue making the platforms easier to use I the hands of our military during operations. You will work with a Serco Sr. Software Engineer and Lead Programmer as your supervisor. You will also interface with a large team of Govt. and Contractor programmers in support of NSWC PCD. In this role, you will need to:- Assist in defining specifications for software programming applications and/or oversees the maintenance of existing programs to ensure continued performance and compliance with current guidelines and standards.- Have the ability to work independently and under general direction ensuring daily reporting requirements are upheld to ensure continuous support to customer missions.- Possess knowledge of a variety of software development environments (Java preferred).- Have the ability to perform software tests/investigate and provide clarification to the team about how the software works in order to assist them in development efforts.- Possess the ability to work well with a team of developers.- Assist with defining specifications for software programming applications and/or oversees the maintenance of existing programs to ensure continued performance and compliance with current guidelines and standards.- Perform all necessary aspects of the programming phase of software development including coding, testing, debugging and documenting using current guidelines and standards.- Develop architecture requirements and performance standards to meet customer specifications.- Perform additional duties and responsibilities as assigned by lead software engineer and upper management.
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-FL-Panama City
Telework
Yes - May Consider Full Time Teleworking for this position
ID 48277
Work Location US-VA-Alexandria
JOB TITLE: Senior Systems Analyst PROJECT OVERVIEW: Serco-WBB has a contract supporting Mission Engineering: Evolving Acquisition to support the warfighter and we are seeking a dynamic Senior Systems Analyst to join the team in Alexandria, VA!The office of the Under Secretary of Defense for Research and Engineering or USD (R&E) requires mission engineering, analysis, and integration expertise to produce objective insights and analytic justification to inform future technology and capability investment decisions within the Planning, Programming, and Budgeting Execution (PPBE) process and aid in the prioritization, alignment and validation of requirements within Joint Capabilities Integration and Development System (JCIDS) to deliver modernized capabilities that enable an all domain joint force aligned with future Joint Warfighting Concepts. Qualified Candidates will assess capability gaps and needs by mission versus system or Service and will focus on outcome rather than process. JOB DESCRIPTION AND RESPONSIBILITIES: - Applying in-depth technical knowledge and experience with existing and future advanced DoD weapon systems and their capabilities, concept of operations, limitations, and upgrade capacities- Supporting OUSD(R&E) industry engagements and conferences / symposium to discuss mission engineering- Conducting mission engineering and analysis studies to evaluate the efficacy of legacy architectures and new technologies in new mission concepts of employment to meet evolving joint mission objectives- Supporting the OUSD(R&E) Modernization Assistant Directors to help develop their technology roadmaps to fill warfighter capability gaps- Supporting the Joint Capabilities Integration and Development System (JCIDS) by reviewing Capability Based Assessments & capability requirement documents, participating in Joint Staff working groups, and preparing OUSD(R&E) principals for data driven decision meetings- Supporting the integration of mission engineering activities across a range of OUSD(R&E), Joint Staff, DoD, Industry, and Federally Funded Research and Development Center (FFRDC) stakeholders- Supporting the development of joint concepts of operations/concepts of employment (CONOPs / CONEMPS) by participating in Wargaming, Tabletop Exercises, and workshops; assisting with scenario development and technology/capability content; and attending exercises to inform plans and strategies that will inform mission engineering analysis
Category
Business Systems/Analysis
Position Type
Full-Time
Security Clearance
TS/SCI
Recruiting Location : Location
US-VA-Alexandria
Telework
No - Teleworking not available for this position
ID 48290
Work Location US-AE-Kosovo
Serco has a great opportunity for you to take a role as part of the Global Logistics Augmentation and Staff Support (GLASS) team in supporting the Army Sustainment Command at Kosovo. Join an integrated government-industry team in support of multiple program functions. Specific tasks include the following: Operations and Plans, Desk Officer, ORSA, Training and Exercise, Automation/Database Management and Cost Management Support Services. You will provide a wide range of customer requirements in the Army supply systems and operations. Use your expertise and collaborative skills to positively impact our national defense and make a difference in the world’s greatest Army.  This position is contingent upon your ability to maintain/transfer a Secret clearance.This position is contingent upon customer requirements and/or their approval. In this role, you will:- Provide Logistics support services in the support of Global Logistics Operations and support areas. - Assists with requirements development and refinement, technical reviews of requirements packets, preparation of technical support for negotiation documents, and level of effort requirement's development.
Category
Logistics
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
Kosovo-Yugoslav-Camp Bondsteel
Telework
No - Teleworking not available for this position
ID 48289
Work Location US-AE-Suffolk
If you love providing support in Project Management, Operations and Maintenance, Sustainability, Constructability, Restoration/ Modernization, Technical Services, Utilities, Infrastructure and or Pavements then this is a great opportunity for you. This Project Manager position will provide Project Management support for the Engineering Subject Matter Specialist (ESMS) program in support of the 48 Civil Engineer Squadron / Engineering Flight at RAF Lakenheath, UK. This position is contingent upon your ability to obtain/maintain/transfer your Public Trust clearance. You will be apart of a team that performs planning, programming, design development, integration with existing physical plant, documentation, and construction management of facility. These infrastructure projects will have varying scope and cost. In this role you will:- Function as a Project Manager for facility and infrastructure projects- Manage multiple projects of varying size and complexity simultaneously- Provide all required deliverables to the Project Management office within agreed due dates- Work closely with coworkers from various construction/engineering disciplines to ensure project deliverables are being met and projects remain on schedule- Provide project status updates and briefings to customer management- Demonstrate familiarity with a variety of the field's concepts, practices, and procedures from a business perspective- Rely on experience and judgment to plan and accomplish goals- Perform a variety of complicated tasks- May lead and direct the work of others- Exhibit a wide degree of creativity and latitude
Category
Engineering
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
GB-AE-RAF Lakenheath
Telework
No - Teleworking not available for this position
ID 48288
Work Location US-AE-Suffolk
If you love providing support in Project Management, Operations and Maintenance, Sustainability, Constructability, Restoration/ Modernization, Technical Services, Utilities, Infrastructure and or Pavements then this is a great opportunity for you. This Program Analyst position will provide programmer support for the Engineering Subject Matter Specialist (ESMS) program in support of the 48 Civil Engineer Squadron / Engineering Flight at RAF Lakenheath, UK.  This position is contingent upon your ability to obtain/maintain/transfer your Public Trust clearance.This position is contingent upon customer requirements and/or their approval. In this role, you will:- Provide analysis and process improvement expertise for project and construction management of facility and infrastructure projects of varying scope and cost. - Provide data acquisition and analysis, organizing/facilitating improvement events and developing, documenting, and implementing process improvements and optimization. 
Category
Engineering
Position Type
Full-Time
Security Clearance
Public Trust
Recruiting Location : Location
GB-Suffolk-Lakenheath
Telework
No - Teleworking not available for this position
ID 48287
Work Location US-AE-Suffolk
If you love providing support in Project Management, Operations and Maintenance, Sustainability, Constructability, Restoration/ Modernization, Technical Services, Utilities, Infrastructure and or Pavements then this is a great opportunity for you. This Mechanical Engineer position will provide programmer support for the Engineering Subject Matter Specialist (ESMS) program in support of the 48 Civil Engineer Squadron / Engineering Flight at RAF Lakenheath, UK.  This position is contingent upon your ability to obtain/maintain/transfer your Public Trust clearance.This position is contingent upon customer requirements and/or their approval. In this role, you will:- Provide condition assessments of the Facility and the infrastructure. - Planning and programming of minor works projects- Provide support engineering calculations, design analysis, and preparation of drawings, specifications, and tender packages.
Category
Engineering
Position Type
Full-Time
Security Clearance
Public Trust
Recruiting Location : Location
GB-Suffolk-Lakenheath
Telework
No - Teleworking not available for this position
ID 48286
Work Location US-IL-Rock Island
Serco has a great opportunity for you to take a role as part of the Global Logistics Augmentation and Staff Support (GLASS) team in supporting the Army Sustainment Command at Rock Island, IL. Join an integrated government-industry team in support of multiple program functions. Specific tasks include the following:  Operations and Plans, Desk Officer, ORSA, Training and Exercise, Automation/Database Management and Cost Management Support Services. You will provide a wide range of customer requirements in the Army supply systems and operations. Use your expertise and collaborative skills to positively impact our national defense and make a difference in the world’s greatest Army.  This position is contingent upon your ability to maintain/transfer a NACI clearance.This position is contingent upon customer requirements and/or their approval. In this role, you will:- Provide quantitative and qualitative analytical capabilities in advanced methodological approaches, and advanced business process optimization across the Doctrine, Organization, Training, Materiel, Leadership, Education, Personnel, Facilities and Policy (DOTMLPF-P) spectrum and beyond. - Effectively identify complex challenges and opportunities within Army Sustainment Command (ASC) systems.- Development of comprehensive solutions and incorporating these capability solutions into ASC’s software and workflows
Category
Logistics
Position Type
Full-Time
Security Clearance
NACI
Recruiting Location : Location
US-IL-Rock Island
Telework
No - Teleworking not available for this position
ID 48285
Work Location US-AE-Suffolk
If you love providing support in Project Management, Operations and Maintenance, Sustainability, Constructability, Restoration/ Modernization, Technical Services, Utilities, Infrastructure and or Pavements then this is a great opportunity for you. This Electrical Engineer position will provide programmer support for the Engineering Subject Matter Specialist (ESMS) program in support of the 48 Civil Engineer Squadron / Engineering Flight at RAF Lakenheath, UK.  This position is contingent upon your ability to obtain/maintain/transfer your Public Trust clearance.This position is contingent upon customer requirements and/or their approval. In this role, you will:- Conduct Electrical site surveys of existing load requirements.- Prepare diagrams of existing systems.- Create new diagrams proposing enhancements and design/development of electrical systems for new construction projects.
Category
Engineering
Position Type
Full-Time
Security Clearance
Public Trust
Recruiting Location : Location
GB-Suffolk-Lakenheath
Telework
No - Teleworking not available for this position
ID 48284
Work Location US-AE-Arifjan
Serco has a great opportunity for you to take a role as part of the Global Logistics Augmentation and Staff Support (GLASS) team in supporting the Army Sustainment Command at Camp Arifjan, Kuwait. Join an integrated government-industry team in support of multiple program functions. Specific tasks include the following:  Operations and Plans, Desk Officer, ORSA, Training and Exercise, Automation/Database Management and Cost Management Support Services. You will provide a wide range of customer requirements in the Army supply systems and operations. Use your expertise and collaborative skills to positively impact our national defense and make a difference in the world’s greatest Army. This position is contingent upon your ability to maintain/transfer a Secret clearance.This position is contingent upon customer requirements and/or their approval. In this role, you will:- Forecast project costs by gathering details and compiling data to estimate project costs according to specifications.- Develop cost proposals, RFP’s and RFQ’s.- Use materials, labor, equipment, and tools for estimations.- Help determine necessary resources for projects, cost estimates and budgetary constraints. 
Category
Accounting/Finance/Contracts
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
KW-AE-Arifjan
Telework
No - Teleworking not available for this position
ID 47192
Work Location US-VA-N/A
Serco IP Services, part of Serco North America, is seeking a Software Engineer I for Intellectual Property Services (IPS) and Records Services (RS) who supports multiple patent processing lines of business. The Software Engineer for the Intellectual Property Services (IPS) and Records Services (RS) ensures effective technical toolset development that enable end users to successfully accomplish business tasks. This includes support and refinement of existing applications as well as design, development, and implementation of new technical solutions that address business needs. Solutions range from client data entry to server automation and artificial intelligence.  The Software Engineer will work within a small team of dedicated IT professionals in Harrisonburg VA. The ideal candidate would operate effectively independently within a cooperative team environment. This is an ideal job for a candidate who would like to make significant contributions to the patent industry while working in a hybrid/remote work environment based in the beautiful surroundings of the Shenandoah Valley in Harrisonburg, Virginia. In this Software Engineer I role, you will:- Design, modify, develop, write, and implement client and server software applications- Work closely with a small, talented team consisting of software engineers, knowledge management and analysts to translate user needs into technical requirements.- Support and debug existing applications.- Prototype testing and design evaluation.- Support and/or install software applications/operating systems.- Participate in the testing process through test review and analysis, test witnessing, and certification of software.- Be familiar with standard software development concepts, practices, and procedures.- Apply experience and training to creative solutions to meet user requirements.
Category
Information Technology
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Harrisonburg
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 48281
Work Location US-TX-El Paso
Join Serco as a HERO Operator in El Paso, Texas! Serco supports the Texas Department of Transportation (TxDOT) by operating the free HERO patrol service program with the purpose of minimizing traffic congestion and improving highway safety by clearing damaged and disabled vehicles and debris from the travel and emergency Lanes, and providing traffic control and scene protection at incidents.                                                        You will be part of a team that works closely with TxDOT, local law enforcement and other first responders daily.  In this role, you will:- Assist motorists and perform incident management services during assigned shifts- Provide clear and accurate information regarding incidents and the response required using standard protocol to communicate with TMC Operators, law enforcement, ambulance, fire department, or towing services using radio, telephone, CAD, and e-mail.- Services include, but are not limited to:- Clear lane blocking traffic incidents and assist other emergency and support response personnel as requested - Establishing traffic control and scene protection using signs, flares, cones, flagging, flashing lights, etc. during major incidents- Providing basic first aid services in accordance with standard and necessary practices until trained emergency responders arrive on the scene- Changing flat tires- Adding air to low tires- Adding gasoline - Adding water to radiators- Providing battery jump starts- Perform vehicle push maneuvers when able- Calling for towing service or emergency service- Transporting stranded motorists to a safe location off the roadway- Providing cell phone service- Providing drinking water to stranded motorists
Category
Other
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-TX-El Paso
Telework
No - Teleworking not available for this position
ID 48153
Work Location US-FL-N/A
Serco-NA has an exciting opportunity for a Director of Business Development supporting our Acquisition, Program Management & Logistics (APM&L) business in the training environment, so if you are a self-paced and successful growth agent for services to the military, Serco is interested in you.  Serco provides the latitude to learn and develop through meaningful experiences that have a direct and tangible impact on our employees. We take pride in providing the highest quality service and helping others find and build careers at Serco. Our passion for people has resulted in Serco being named Forbes ‘Best Large Employer’ and ‘Best Employer for Women’, and most recently NAVEX Global 2021 Excellence in Corporate Culture Impact.  In this role you will identify and develop opportunities for business expansion and close on existing opportunities already in the pursuit pipeline in our growing training business. Experience selling other offerings (e.g. A&AS and/or logistics) to military customers preferred. This position will report directly to the BD VP for APM&L and you will become part of Serco’s growth organization that has contributed to a doubling of company size in just 3 years!  This position can be 100% Telework with location preference in Florida. In this role you will be responsible for:- Customer and industry interaction supporting Win Strategy formulation, capture execution, and proposal development for large pursuits.- Identify and close on new business in Modeling, Simulation & Training (MS&T) and Advisory & Assistance Services (A&AS).- Support business pipeline reviews and metric assessments to include pipeline metrics, Win/Loss rates, Submits/Awards, and Marketing.- Identify new winnable opportunities in the US Navy, US Air Force, US Army, and USMC.- Increase size of the business bid pipeline.- Close on existing pipeline opportunities.- Work with ideal partners for new work (prime and sub) to increase Pwin and increase Serco participation on team(s).- Perform the duties of interim PM where necessary.- Convert capture strategies and execution into proposal writing (both pre-RFP and post-RFP). 
Category
Business Development/Proposals
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-FL-Orlando
Telework
Yes - May Consider Full Time Teleworking for this position
ID 48184
Work Location US-WA-Seattle
*WBB is now part of Serco Serco supports the Navy Recruiting Command with recruiting the best quality men and women from the diverse population of our country and focus on the productive outcomes required by executing best business practices and maintaining an effective, motivated, integrated active and reserve recruiting force. In this role, you will: - Provide direct support to program administrators by providing administrative services to type, edit, and distribute a wide variety of correspondence under established guidelines and procedures- Prepare personal awards based on an awards template as well as engraving names and command logo on plaques in accordance with standard operating procedures- Answer and direct incoming telephone calls and visitors- Schedule and plan meetings/appointments as required, including conference calls- Liaise with staff members, applicants and the general public on a daily basis- Develop and maintain filing systems for applicant files, general correspondence, forms, reports, minutes, and other materials per direction and procedures- Assist with distribution, photocopying, faxing, mailing, and preparation of routine correspondence and outgoing materials as needed- Coordinate, compile, and maintain data for submission in monthly/quarterly/annual reports- Assist with screening, reviewing and verifying the accuracy of applicant enlistment paperwork and update applicant enlistment documents using secure automated personnel data systems as needed- Organize, collect, analyze, and present statistical information related to the tracking of applicants, goal attainment, and marketing analysis for both officer and enlisted programs- Prepare reports for Program Managers and higher level personnel, describing problems that are recurring or causing significant delays or costs, the corrective actions taken, and the need for additional time or resources needed to meet recruiting objectives- Obtain workload data and track progress in meeting objectives and use of resources via web-based Navy applications and other commercially available web-based programs
Category
Administrative/Clerical
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-WA-Seattle
Telework
No - Teleworking not available for this position
ID 48230
Work Location US-TN-Millington
*WBB is now part of Serco Serco supports the Navy Recruiting Command with recruiting the best quality men and women from the diverse population of our country and focus on the productive outcomes required by executing best business practices and maintaining an effective, motivated, integrated active and reserve recruiting force. In this role, you will:- Maintain internal databases- Assist with diverse projects- Create Standard Operating Procedures to ensure continuity and policy adherence across the enterprise- Provide direct support to program administrators by providing administrative services to type, edit, and distribute a wide variety of correspondence under established guidelines and procedures- Schedule and plan meetings/appointments as required, including conference calls- Liaise with staff members, applicants and the general public on a daily basis- Organize, collect, analyze, and present statistical information related to the tracking of applicants, goal attainment, and marketing analysis for both officer and enlisted programs- Prepare reports for Program Managers and higher level personnel, describing problems that are recurring or causing significant delays or costs, the corrective actions taken, and the need for additional time or resources needed to meet recruiting objectives- Obtain workload data and track progress in meeting objectives and use of resources via web-based Navy applications and other commercially available web-based programs
Category
Administrative/Clerical
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-TN-Millington
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 48223
Work Location US-TX-Fort Sam Houston
Serco supports the Navy Recruiting Command with recruiting the best quality men and women from the diverse population of our country and focus on the productive outcomes required by executing best business practices and maintaining an effective, motivated, integrated active and reserve recruiting force. As a Personnel Employment Assistant, you will: - Provide direct support to program administrators by providing administrative services to type, edit, and distribute a wide variety of correspondence under established guidelines and procedures- Prepare personal awards based on an awards template as well as engraving names and command logo on plaques in accordance with standard operating procedures- Answer and direct incoming telephone calls and visitors- Schedule and plan meetings/appointments as required, including conference calls- Liaise with staff members, applicants and the general public on a daily basis- Develop and maintain filing systems for applicant files, general correspondence, forms, reports, minutes, and other materials per direction and procedures- Assist with distribution, photocopying, faxing, mailing, and preparation of routine correspondence and outgoing materials as needed- Coordinate, compile, and maintain data for submission in monthly/quarterly/annual reports- Assist with screening, reviewing and verifying the accuracy of applicant enlistment paperwork and update applicant enlistment documents using secure automated personnel data systems as needed- Organize, collect, analyze, and present statistical information related to the tracking of applicants, goal attainment, and marketing analysis for both officer and enlisted programs- Prepare reports for Program Managers and higher level personnel, describing problems that are recurring or causing significant delays or costs, the corrective actions taken, and the need for additional time or resources needed to meet recruiting objectives- Obtain workload data and track progress in meeting objectives and use of resources via web-based Navy applications and other commercially available web-based programs
Category
Administrative/Clerical
Position Type
Full-Time (Benefits Reduced)
Security Clearance
Other
Recruiting Location : Location
US-TX-San Antonio
Telework
No - Teleworking not available for this position
ID 48190
Work Location US-VA-Alexandria
If you love high profile and challenging programing projects supporting the US Navy and Commercial Customers - Serco has a great opportunity for you!  The Systems Engineering/Model-Based System Engineer (MBSE) provides support including engineering data analysis in the development, review and evaluation of data updates to Department of Defense Architecture Framework (DoDAF) products and design documentation required to effectively develop systems and updates to policy that directs specifications and standards for MBSE products.  The MBSE will leverage existing products and models to produce DoDAF viewpoints required to support Program of Record milestone reviews. This will include architectural products and documentation reflecting the system design. The MBSE will have demonstrated experience with multi-tasking across programs in a matrix organization; dynamically interacting with customers, equipment manufacturers and the Serco Team.  Bring your expertise and collaborative skills to make an impact towards our Navy towards the future! To be successful in this role, you will:- Provide support that can identify, compare, analyze and recommend data standards for a variety of future and existing digital products for the purpose of establishing contract requirements and enable the electronic passing of data from one data warehouse or application to another. It is desired to have an understanding of the application of data science, including data mining and analytics that when applied provide for data driven decisions. - Inform future digital engineering policies that provide commonality of technical requirements like ontology, lexicon, data & modeling environments, analytic applications, and schema. - Develop and provide configuration management for all project architecture, model resident design specifications, and interface documents- Provide support in all system engineering activities and processes, including:- Monitoring and assessing sufficiency of vendor proposed hardware and software components, systems and configurations.- Review preliminary designs (hardware and software).- Review Engineering Change Proposals, requests for deviation/waiver of requirements, component substitutions and requests for enhancements.- Monitor all Hardware and Software Trouble/Problem Reporting, including causal effect analysis and proposed resolution.- Perform interoperability and integration related engineering activities.- Provide technical assistance to Local and Program Configuration Control Boards (CCB).- Provide System Logistic Support analysis.- Develop initial operational and system architectural views as it applies to SSL solutions level and selected ship/platform fleet integration.- Provide system engineering and technical support in the scope and development of interface, specification and related technical statutory/regulatory documentation.
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Alexandria
Telework
Yes - May Consider Full Time Teleworking for this position
ID 48229
Work Location US-OH-Beavercreek
*WBB is now part of Serco AFLCMC / WII is responsible for the development, test, production, and sustainment of the MQ-9 UAS. This project provides Life Cycle Sustainment in the product support areas to include Supply Support, Maintenance Planning, PHS&T, and Tech Orders for MQ-9 and associated systems. This position provides advisory and assistance services support to the government program office at their Wright-Patterson AFB operating location. RESPONSIBILITIES:The Foreign Military Sales (FMS) Systems Engineer position will:- Act as engineering team leader, developing engineering procedures and controls, managing project efforts, and taking the lead in problem resolution for:- Aircraft research, development, production, and life-cycle acquisition and sustainment activities- Interfacing with weapons system Contractors, vendors, and Government representatives regarding the technical aspects of engineering activities- Independently apply engineering principles to investigate, analyze, plan, oversee, and evaluate weapons system development and sustainment activities- Review and prepare engineering and technical analyses, reports, change proposals, and other technical documentation- Provide engineering expertise, oversight, and participation to activities involving weapons system and associated support equipment hardware/software development, integration and test, configuration management, quality assurance testing, and acquisition and resource management- Support development and sustaining engineering support for RPAs, similar vehicles, and associated systems, subsystems and ground control stations; the development of long range plans, road-maps and mission area plans; processes required to analyze operational capability requirements and determine adequate technical solutions; the integration of radar systems, Electro-Optical/Infrared (EO/IR) sensors, weapons, and other payloads/stores; processes necessary to support environmental requirements; and all aspects of RPAs, similar systems and associated ground control stations development and supportability- Ensure new designs are:- Sustainable- Meet system requirements and requiring-office expectations- Support the resolution of SWaP issues for RPA or similar vehicle / systems- Support laboratories (i.e., Air Force Research Laboratory (AFRL)) and / or special projects for new technologies- Provide technical and feasibility analyses for development, testing and fielding of RPAs or similar vehicles- Assist the Program Manager in the effort to support, track and provide USAF existing documentation / information for country-specific airworthiness certification requirements IAW approved Delegation of Disclosure Letter (DDL)- Provide advisory assistance / witnessing Acceptance Test Procedures (ATP) for both aircraft and GCSs with the FMS Country representatives
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-OH-Wright-Patterson AFB
Telework
No - Teleworking not available for this position
ID 48227
Work Location US-OH-Beavercreek
*WBB is now part of Serco AFLCMC / WII is responsible for the development, test, production, and sustainment of the MQ-9 UAS. This project provides Life Cycle Sustainment in the product support areas to include Supply Support, Maintenance Planning, PHS&T, and Tech Orders for MQ-9 and associated systems. This position provides advisory and assistance services support to the government program office at their Wright-Patterson AFB operating location. RESPONSIBILITIES:The Foreign Military Sales (FMS) Systems Engineer position will:- Act as engineering team leader, developing engineering procedures and controls, managing project efforts, and taking the lead in problem resolution for:- Aircraft research, development, production, and lifecycle acquisition and sustainment activities- Interfacing with weapons system Contractors, vendors, and Government representatives regarding the technical aspects of engineering activities- Independently apply engineering principles to investigate, analyze, plan, oversee, and evaluate weapons system development and sustainment activities- Review and prepare engineering and technical analyses, reports, change proposals, and other technical documentation- Provide engineering expertise, oversight, and participation to activities involving weapons system and associated support equipment hardware/software development, integration and test, configuration management, quality assurance testing, and acquisition and resource management- Support development and sustaining engineering support for RPAs, similar vehicles, and associated systems, subsystems and ground control stations; the development of long range plans, road-maps and mission area plans; processes required to analyze operational capability requirements and determine adequate technical solutions; the integration of radar systems, Electro-Optical/Infrared (EO/IR) sensors, weapons, and other payloads/stores; processes necessary to support environmental requirements; and all aspects of RPAs, similar systems and associated ground control stations development and supportability- Ensure new designs are:- Sustainable- Meet system requirements and requiring-office expectations- Support the resolution of SWaP issues for RPA or similar vehicle / systems- Support laboratories (i.e., Air Force Research Laboratory (AFRL)) and / or special projects for new technologies- Provide technical and feasibility analyses for development, testing and fielding of RPAs or similar vehicles- Assist the Program Manager in the effort to support, track and provide USAF existing documentation / information for country-specific airworthiness certification requirements IAW approved Delegation of Disclosure Letter (DDL)- Provide advisory assistance / witnessing Acceptance Test Procedures (ATP) for both aircraft and GCSs with the FMS Country representatives
Category
Engineering
Position Type
Full-Time
Security Clearance
TS/SCI
Recruiting Location : Location
US-OH-Wright-Patterson AFB
Telework
No - Teleworking not available for this position
ID 48270
Work Location US-CA-San Diego
The Production Material Planning Supervisor provides direction to the Production Material Planning team on projects from inception through completion and provides technical and managerial assistance on all aspects of material management to comply with the technical requirements of the contract for the program managers.  The position will support operations in San Diego, CA and Ludlow, MA.  Responsibilities include:  - Responsible for the leadership and direction of the Production Material Planning team on projects from inception through completion for the Hardware Integration Programs of Serco's SII Business Unit.- Provides technical and managerial assistance on all aspects of material management to comply with the technical and quality requirements of the contract for the program managers. - Supervises and coordinates the daily activities of material planning staff at multiple locations by assigning, scheduling, prioritizing, coordinating, and facilitating material procurement requirements for multiple Hardware Integration programs. - Reviews material procurement decisions with program managers, and oversees the ordering of materials and supplies from vendors by material planners. - Works directly with program/project managers to define contract materials, coordinate procurements and receipt of material into inventory to support production and delivery dates. - Required to work in conjunction with procurement personnel, to resolve vendor delivery issues, shortages, and emergent material requirements to minimize any delay of material to the production floor. - Leads the Material Planning team to manage program material availability reports and presents them to management. - Coordinates interdepartmental activity related to material management with quality assurance, logistics/warehousing, production, purchasing, engineering, finance and project management. - Manages material requisition creation by the Material Planning team and coordinates deliveries according to job order priorities and anticipated availability of material. - Attends meetings and makes presentations about project status and work commitments. - Ensures training of material planning staff members on Costpoint MRP functions, procedures, and standards. - Troubleshoots material receipt issues and takes corrective action and is responsible for the coordination between logistics/warehousing and finance to ensure that inventory is being received and transferred to support the vouchering process while also ensuring prompt payment of invoices to suppliers. - Participates in long-range planning, analysis, and production scheduling. 
Category
Operations Management
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-CA-San Diego
Telework
Yes - May Consider Full Time Teleworking for this position
ID 48266
Work Location US-CO-Colorado Springs
Join Serco as a 2nd Shift (2:30 - 11:00 p.m. M-F) Fleet Mechanic in Colorado Springs, CO! Serco supports a large municipal and utility equipment fleet (4,000+ units) performing preventative maintenance, diagnosing and repair of a diverse equipment set (light, medium and heavy duty diesel/gas cars/trucks; off-road construction equipment, snow plows, ATVs, Motorcycles, Generators, VAC trucks, and ancillary equipment).  Multiple advancement and personal growth oppurutunities for all members of the team. You will be part of a team that has been voted one of the best 10 service companies to work for in the United States for the last 5 years! In this role, you will:- Perform operational and functional inspections, repairs and maintenance on fleet vehicles and equipment- Perform inspections, repairs, and maintenance on a variety of powered, non-powered equipment, and vehicles- Ability to learn to work on a diverse equipment set, which includes mowers, cranes, backhoes, trailers, trenchers, bulldozers, excavators, wood chippers, asphalt laying equipment, diggers and pole setting equipment, aerial manlifts, cranes, medium and heavy trucks and mounted/non-mounted attachments.- Operate and perform diagnosis on equipment, maintain and repair hydraulic systems, routes and replaces hydraulic lines, check system for leaks and proper operation.- Perform diagnosis and repair of complex electrical systems.- Perform minor welding repairs when required.- Perform routine vehicle and equipment preventive maintenance inspections by conducting DOT inspections, inspect brakes for wear, check tire tread depths, check lights, check electrical components, replaces fluids, etc.- Provide clear and accurate information when entering work order data into a fleet maintenance system.- A certain degree of creativity and latitude is expected. - Work under general supervision and is a self-starter. - The list of duties does not include ALL duties that may be assigned to this position.
Category
Technician
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-CO-Colorado Springs
Telework
No - Teleworking not available for this position
ID 48252
Work Location US-TX-Austin
Join Serco as a HERO Operator in Austin, Texas! This is a part-time position.  Serco supports the Texas Department of Transportation (TxDOT) by operating the free HERO patrol service program with the purpose of minimizing traffic congestion and improving highway safety by clearing damaged and disabled vehicles and debris from the travel and emergency Lanes, and providing traffic control and scene protection at incidents.  You will be part of a team that works closely with TxDOT, local law enforcement and other first responders daily.  In this role, you will:- Assist motorists and perform incident management services during assigned shifts- Provide clear and accurate information regarding incidents and the response required using standard protocol to communicate with TMC Operators, law enforcement, ambulance, fire department, or towing services using radio, telephone, CAD, and e-mail.- Services include, but are not limited to:- Clear lane blocking traffic incidents and assist other emergency and support response personnel as requested - Establishing traffic control and scene protection using signs, flares, cones, flagging, flashing lights, etc. during major incidents- Providing basic first aid services in accordance with standard and necessary practices until trained emergency responders arrive on the scene- Changing flat tires- Adding air to low tires- Adding gasoline - Adding water to radiators- Providing battery jump starts- Perform vehicle push maneuvers when able- Calling for towing service or emergency service- Transporting stranded motorists to a safe location off the roadway- Providing cell phone service- Providing drinking water to stranded motorists
Category
Other
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
US-TX-Austin
Telework
No - Teleworking not available for this position
ID 48253
Work Location CA-ON-Sarnia
If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc.                                                                   You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation.  Customer Service Agents are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!  This position is contingent upon your ability to Pass Criminal Record Check (CPIC); Fingerprint Criminal Record Check. Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Customer Service Agents engages with customers in a friendly, knowledgeable and professional manner. You will be part of a team that works closely with the customer and other Serco teams that deliver quality services.  Serco’s Regional Managers and individual Site Managers lead the team of Customer Service Agents, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.       In the CSA 1 role, you will have the opportunity to participate in multiple functional areas as needed: Security Guard Testing (SGT), Life License Qualification Program (LLQP), Verbal Proctor, Observation Car Driver, and Door Monitor.  In these various functional areas, you will:- Provide support to the License Qualification Program (LLQP) and Security Guard Testing (SGT) examination process.- Provide support to operations with monitoring of crowds at some office locations.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Assist in the smooth and efficient administration of examinations.                                                                                 
Category
Customer Service
Position Type
Temporary/Term Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Sarnia
Telework
No - Teleworking not available for this position
ID 46983
Work Location US-VA-Harrisonburg
Serco IP Services, part of Serco North America, is seeking a Business Analyst for Intellectual Property Services (IPS) and Records Services (RS) who supports multiple patent processing lines of business. The Technical Writer will gather information from users, developers, and other stakeholders to document software feature requests and proposed software functionality, ensuring effective communication across stakeholder groups so that the end product meets user needs. The ideal candidate would operate effectively independently within a cooperative team environment. This is an ideal job for a candidate who would like to make significant contributions to the patent industry while working in a hybrid/remote work environment based in the beautiful surroundings of the Shenandoah Valley in Harrisonburg, Virginia. In this Technical Writer role, you will:- Work both independently and collaboratively with Trainers and other stakeholders to develop user documentation and training that ensures users understand changes to patent processing software they rely on for their daily work. - Maintain manuals, policy documents, training materials and similar content so that it consistently reflects current features, policies, and best practices.- Write standardized material for reports, manuals, briefs, proposals, instruction books, catalogs, and related technical and administrative publications concerned with work methods and procedures.- Acquire an understanding of the work performed by various end users to understand how software functions to support specific work activities and overall business needs- Engage multiple stakeholders, recognize different perspectives- Prepare written descriptions and visualizations of requested software features- Represent users in discussing desired software functionality with developers, correct assumptions of developers and users- Test software prototypes for expected functionality; provide clear written and verbal descriptions of observed issues to developers- Create user guides and related documentation to support new software releases- Prepare and maintain policy and process documents to support other areas of the organization- Conduct training and work with Training staff to ensure effective curricula
Category
Other
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Harrisonburg
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 48257
Work Location US-DC-Washington
Supports the development, operation, and maintenance of U.S. Navy shipboard systems.  Assists with the processes and methodologies to ensure the successful integration of all Hull Mechanical and Electrical systems installed onboard U.S. Naval Ships.  Supports senior technical personnel and project managers within own organization in various technical activities related to shipboard system and technical product development in support of Naval Sea Systems Command (NAVSEA).  Position is located at Washington Navy Yard, Washington, DC. Duties and Responsibilities:- Provide technical support for Hull and Mechanical systems.  Assist in writing technical documents and reports on shipboard Hull, Mechanical and Electrical Systems.  Performs basic engineering work in analysis, development, evaluation, and planning.- Duties include the collection of information and data, gather technical specifications and analyze test data of navy engineering systems, and engineering computations, measurements and analyses. Exhibit the ability to independently perform basic data validation and troubleshooting. Reviews proposed ship configuration changes and provides recommendations.- Must be able to interact independently with customers and will provide input to project managers on programmatic and technical deliverables under the guidance of more senior technical personnel.- Comply with applicable quality and security procedures in the performance of duties.- Provides recommendations to improve existing quality systems and applicable procedures and guidelines.- Reviews proposed ship configuration changes and provides recommendations.Specific Responsibilities may include but not limited to:- Research technical problems with Navy hull, machinery & electrical systems and provide recommendations for corrective actions in accordance with Navy guidance and policy.- Review technical drawings, schematics, policies, procedures related U.S. Navy ship systems.- Research and analyze systemic problems recommending possible solutions based on experience and documentation.- Research and analyze Ship's Change Documents (SCD) for technical accuracy and completeness.  Ensure the smooth integration of new Navy Ship's systems and equipment by coordinating the SCD review process between all cognizant parties in the Navy technical community to include, SEA21, PMS400, PMS470, SEA05, SURFMEPP and NAVSSES. - Research and prepare class advisories for all classes surface ships.- Respond to emergent fleet technical requirements.- Monitor and analyze departure from specifications and integrated class maintenance plan.
Category
Navy
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 48204
Work Location US-CA-San Diego
Serco is looking for an experienced and highly motivated individual with a technical/engineering background to join our Maritime Engineering, Technology and Sustainment (METS) team supporting Naval Surface Warfare Center (NSWC) and Naval Information Warfare Center (NIWC) commands.  The Autonomous Martime systems Project Lead will be serving on a dynamic team, supporting autonomous maritime systems at our client’s site at Naval Information Warfare Center Pacific (NIWC PAC).  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our Sailors. As a Technical Project Lead II, you will be responsible for managing all operations for San Diego Autonomous Maritime Systems (AMS) team.  Assisting Project Manager with contract acquisition and business development for San Diego teaming with NIWC-PAC contracts. Sustains customer relationships while building new teaming opportunities and efforts of growing San Diego (METS) business unit.  In this role, you will be:- Assiting the Project Manager with Planning, leading, and coordinating technical engineering and sustainment activities of project staff, engineers, testers, vessel operators, and support staff- Conducting program/project briefings and participating in technical exchange meetings with internal/external stakeholders of various UxV projects.- Providing expertise and work efforts that are focused on analyzing customer's business goals, objectives, needs and the general business environment to ensure the success of the project and swift resolution of issues.- Ensuring project work activities conform to contractual agreements and deliverables meet/exceed customer expectations.- Providing support to areas such as product implementation, enhancement, integration, or audits.- Performing work aboard various sized vessels and within Fleet installations.- Responsible for oversight of project resources and operations to ensure efficiency and cost effectiveness.- Supporting Business Development opportunities and proposal writing/reviewing activities- Performing risk analysis, mitigation, and reporting.- Establishing project work objectives and allocate resources.
Category
Navy
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-CA-San Diego
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 48219
Work Location US-TN-Millington
Serco supports the Navy Personnel Command (NPC) by recruiting the best quality men and women from the diverse population of our country.  Our team takes care of our Nation’s Sailors (Active, Reserve and Retired) by building and maintaining their Official Military Personnel Files (OMPF).  These files are critical to a Sailor’s promotions, benefits, and awards.  The Office Clerk I will support offices within Navy Personnel Command (NPC) PERS-3 by maintaining and providing complete and accurate personnel records and records-related information to authorized users throughout the Navy and other federal agencies. This position is responsible for complete and accurate document creation, filing, duplication, and routing, as assigned by the supervisor. Daily support includes scanning documents using high-speed scanners, flatbed scanners, and/or microfiche readers/scanners to include non-standard size documents such as photos, college transcripts, and/or microfiche in accordance with the SOP. This work involves handling proper handling of Personally Identifiable Information (PII). In this role, you will receive basic training and be a part of a team which:- Accepts correspondence from Fleet and support commands from around the country- Prepares, Validates and Verifies documents for completeness, accuracy and suitability.  Then scans them for entry into a Sailor’s OMPF- Follows strict guidelines in protecting the Sailor’s Personally Identifiable Information (PII)
Category
Administrative/Clerical
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-TN-Millington
Telework
No - Teleworking not available for this position
ID 48218
Work Location US-TN-Millington
Serco supports the Navy Personnel Command (NPC) by recruiting the best quality men and women from the diverse population of our country.  Our team takes care of our Nation’s Sailors (Active, Reserve and Retired) by building and maintaining their Official Military Personnel Files (OMPF).  These files are critical to a Sailor’s promotions, benefits, and awards.  The Office Clerk I will support offices within Navy Personnel Command (NPC) PERS-3 by maintaining and providing complete and accurate personnel records and records-related information to authorized users throughout the Navy and other federal agencies. This position is responsible for complete and accurate document creation, filing, duplication, and routing, as assigned by the supervisor. Daily support includes scanning documents using high-speed scanners, flatbed scanners, and/or microfiche readers/scanners to include non-standard size documents such as photos, college transcripts, and/or microfiche in accordance with the SOP. This work involves handling proper handling of Personally Identifiable Information (PII). In this role, you will receive basic training and be a part of a team which:- Accepts correspondence from Fleet and support commands from around the country- Prepares, Validates and Verifies documents for completeness, accuracy and suitability.  Then scans them for entry into a Sailor’s OMPF- Follows strict guidelines in protecting the Sailor’s Personally Identifiable Information (PII)
Category
Administrative/Clerical
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-TN-Millington
Telework
No - Teleworking not available for this position
ID 48258
Work Location US-OK-Oklahoma City
*WBB is now part of Serco If you want to work on a cutting-edge Air Force program, Serco has a great opportunity for you! As a Senior Virtualization and VDI Technical Expert, you will be supporting the B-21 Strike Systems Division (AFLCMC/WBS) at Tinker AFB, OK. The B-21 Raider is the future backbone of the nation’s bomber force, holding any target at risk and providing lethal penetrating deep-strike capability.  You will be part of the DoD’s benchmark acquisition team, providing bold and innovative capabilities in the Virtual Desktop Infrastructure (VDI).   In this role, you will: - Migrate desktops and relevant applications to the new cloud based VDI- Administer VDI support to end-users, including creating and deploying application packages in an VDI environment- Install, update, patch and uninstall custom and off-the-shelf applications- Assist in ensuring compliance with security policies and procedures- Assist in the design, development, testing, implementation, and documentation of new software and enhancements of existing applications- Work with project managers, developers, and end users to ensure system designs meet business requirements- Integrate new and modify major physical/virtual desktop images to create a baseline for deployment to client's physical/virtual workstations that are Security Technical Implementation Guide (STIG) compliant- Ensure compliance with DoD Secure Host Baseline (SHB) mandates and proper operation of applications, software, and IT systems- Develop Image Release Test Plan, which will be provided to client's Test Environment prior to release to the Production Environment- Troubleshoot datacenter virtualization problems and develop, coordinate, and implement corrective actions- Provide written technical specifications for end user computing devices- Support preparation of required network Information Assurance documentation- Manage vendor relationships- Support program meetings and working groups
Category
Information Technology
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-OK-Tinker AFB
Telework
No - Teleworking not available for this position
ID 47578
Work Location US-CO-Peterson AFB
Senior Systems Administrator - Colorado Springs, CO Serco has been trusted to deliver critical support services and operate sensitive facilities by military organizations in the US and around the world. We have deep expertise in delivering defense services. At Serco, we recognize that it takes a diverse workforce with unique talents and perspectives to help address and resolve the challenges our customers face. We invite you to explore the career options available at Serco and to consider becoming a part of our dynamic team. Serco is looking for a Sr. Systems Administrator in Colorado Springs, CO to provide Functional System Administrator (FSA) Operations and Maintenance (O&M) services for all United States Space Force (USSF) Enterprise Information Services (EIS) environments.   In this role, you will:- Maintains the EIS server environments to provide required availability. - Applies approved and tested patches to the EIS environments. - Reviews error logs on all servers daily. - Performs daily system and serviceability tests. - Performs database maintenance as needed. - Monitors system performance as well as Structured Query Language (SQL) operations and performance. - Brings SQL servers into and out of service in clustered environments andfront-end servers in and out of load balance as needed. - Repairs/rebuilds SharePoint servers as needed. - Submits and coordinates all system-level change requests; and remediates Classified Spills on the SharePoint systems. - Tests patches and changes in the EIS USSF Laboratory/Data Center prior to application on the live systems. - Applies patches and changes to the SharePoint environments as needed.  Provides SharePoint Notification Banners with USSF EIS information as needed; provides technical updates and issues e-mail notifications to the USSF EIS users. - Supports the Tier 2 Service Desk during system-level outages/service interruptions.
Category
Information Technology
Position Type
Full-Time
Security Clearance
TS/SCI
Recruiting Location : Location
US-CO-Peterson AFB
Telework
No - Teleworking not available for this position
ID 48245
Work Location US-DC-Washington
Serco is seeking a dynamic Leader to support our NAVSEA Contract with their Surface Ship Modernization Program which leads and integrates all surface ship modernization policy, planning, and execution. Our team is responsible for the integration of surface ship modernization and manages modernization planning and execution. As the ship platform manager, this program oversees all facets of surface ship modernization advanced planning of surface ship availabilities, integration of new technologies, the overarching contract strategy, and planning yard functions. You will be a part of a nice size team that works closely with our Customer and other Serco teams to deliver quality systems. Bernerd Zwahlen has led this team for more than 5 years; he possesses 20 years of experience supporting shipyard modernization; and is a Navy veteran. This team has been recognized by the Navy and the industry for their outstanding contributions to the contract and program. In this position you will:- Deconstruct current processes and analyze their effectiveness based on metrics. Make recommendations for improvement, create and lead teams to implement improvements.- Collect of metrics and understanding how to use them.- Demonstrate superior writing and presentation skills to develop briefings, documents, and reports.- Demonstrate the initiative to self-start, when required, with little to no direction or guidance.- Perform additional duties and responsibilities as assigned by the lead Program Manager Representative.
Category
Other
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 48246
Work Location Diego Garcia
JOIN OUR TEAM that provides this service to United States and Naval Support Facility in Diego Garcia, British Indian Ocean Territory (BIOT). Serco is seeking a strong Supply Specialist to be responsible to perform functions at the mission site and program level pertaining to the management, control, acquisition, storage, safeguarding, and issue of Government-furnished or contractor acquired supplies and equipment. This mission is vital to keeping existing satellites safe and to provide critical information to organizations launching new satellites in the future. One of the assets USSF uses to accomplish this mission is the Ground-based Electro Optical Deep Space Surveillance (GEODSS) System. As the Supply Specialist at Diego Garcia, your duties and responsibilities (include but is not limited to the following):- Plan and develop procedures, coordinate policy, and provide control to obtain required supplies, material and equipment.- Provide control over inventory, expediting, receiving, storage, disposition, and property accountability. Instruct and advise operations and maintenance personnel in all applicable areas concerning required material and property control and associated procedures.- Assure proper procedures are followed, including obtaining required company or customer approvals, before initiating contractor direct purchase.- Provide supply support for mission items.- Maintain equipment accounts and supply point accountability at 100%. Order materials through Government supply system, or through local purchase when authorized by the Government. Establish and maintain Government supply system accounts.- Support other mission locations with ordering, Government coordination and inventory reconciliation.- Act as primary Due-in for Maintenance (DIFM) Monitor, Bench Stock Monitor, Equipment Custodian, Supply Point Monitor, Shelf-life Monitor, Precious Metals Recovery Program Monitor, Activity Supply Limited Inspector, Environmental Compliance Contact, and Records Custodian.- Manage the receipt, storage, inspection, and distribution of Hazardous Material (HAZMAT) brought onto the mission site.- Maintain Material Safety Data Sheets (MSDS) and list of HAZMAT.- Coordinate with Site and Program Management in the preparation of documentation and reports concerning or involving supply actions or status.- Turn in property for disposal and demilitarization.- Maintain status and expenditure data for supply items.- Perform packing, crating, pickup and delivery of items.- Coordinate shipments. - Perform contingency radar operator duties and additional duties as required.This is a unique worksite, so being a part of the Serco-NA GEODSS Team, you will be offered Special Incentives:-  Free Internet,- Meal allowances,- Competitive salaries,- Retention Bonus,- Paid Time-Off, and many more.
Category
Operations Management
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
IO-Diego Garcia
Telework
No - Teleworking not available for this position
ID 48180
Work Location US-DC-Washington
If you enjoy designing and engineering telecommunications equipment, working with your hands, and leading a team of technicians in classified communications systems, this job may be for you! The Media Integration Division of Serco is a leading provider of audio-visual integration solutions.  We are looking for an Audiovisual Senior Design Engineerto complement a telecommunications design, engineering, installation and sustainment team.   You will be working in diverse spaces for diverse federal government customers.  Some work will be in classified spaces with classified communications systems. You will be part of a 8 person team that works closely with the customer, Serco teammates and other partners to deliver effective communications capability. This is an existing opportunity, and you will be joining an experience team that is firing on all cylinders. In this role you will:- Gather requirements and design audio-visual systems based on customer needs- Prepare drawings and rack wiring diagrams for each system- Create Bill of Materials for every design- Lead a team of engineers during the installation of audio-visual products and components as specified by blueprints and to specifications- Assist during commissioning of audio-visual systems including AV racks, VTC’s, projectors, video wall and flat panel screens as well as other audio-visual equipment including, but not limited to, cabling, fiber optics, racking and mounting audio-visual devices and control units- Load and configure AMX, Biamp and Crestron control systems (not programming)
Category
Facilities/Security
Position Type
Full-Time
Security Clearance
Top Secret
Recruiting Location : Location
US-DC-Washington
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 48179
Work Location US-DC-Washington
If you enjoy programming telecommunications equipment, working with your hands, and working on a team of technicians in classified communications systems, this job may be for you! The Media Integration Division of Serco is a leading provider of audio-visual integration solutions.  We are looking for an Audio-Visual Control System Programmer to complement a telecommunications design, engineering, installation and sustainment team.  The ideal candidate will have at least 10 years’ experience programming Crestron control systems., and 5 years’ experience installing and troubleshooting audio-visual equipment such as Planar, Christie, Crestron, Extron, AMX, Jupiter and Biamp. You will be working in diverse spaces for diverse federal government customers.  Some work will be in classified spaces with classified communications systems. You will be part of a 8 person team that works closely with the customer, Serco teammates and other partners to deliver effective communications capability.  This is an existing opportunity, and you will be joining an experience team that is firing on all cylinders. In this role you will:- Be responsible for programming, deploying, and managing all customers control systems- Load code, configure, and troubleshoot Crestron control systems- Assist with the installation of AV racks, VTC’s, projectors, video walls and flat panel screens as well as other audio-video equipment including, but not limited to, cabling, fiber optics, racking and mounting audio-visual devices and control units- Assist with audio-visual drawings and rack wiring designCall to Action:  If you enjoy programming telecommunications equipment, working with your hands, and working on a team of technicians in classified communications systems, this job may be for you!
Category
Facilities/Security
Position Type
Full-Time
Security Clearance
Top Secret
Recruiting Location : Location
US-DC-Washington
Telework
No - Teleworking not available for this position
ID 48255
Work Location US-VA-N/A
 Cloud Systems Engineer This position must have an active DoD Secret clearance Serco-NA is actively seeking a motivated individual to provide Cloud engineering support to the United States Air Force Civil Engineering NexGen project. In this role, you will design and develop solutions to complex applications problems, infrastructure issues, or other technical concerns.   You will define requirements to design project experiments, build proofs of concept, conduct technical demonstrations, and/or present technical details to audiences of varying technical understandings. In this role, you will:- Work with product owners to develop requirements, user stories, and designs for Cloud based applications using Agile Test-Driven Development, Continuous Integration, and Automated Testing methods.- Define and recommends alternative solutions to management as courses of action that best meet the organization's goals.- Work with Atlassian Tools (JIRA, Confluence) to manage application software requirements, user stories, test cases, and test defects.- Document process and procedure for cloud solutions.- Configure and utilize Cloud-Native services to provision infrastructure (CloudFormation, Ansible, Terraform).- Connect to and configure Red Hat Enterprise Linux (RHEL) servers.- Apply network fundamentals to Cloud configurations.
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-
Telework
Yes - May Consider Full Time Teleworking for this position
ID 48203
Work Location US-DC-Washington
If you desire an opportunity to help the Navy and Marine Corps, Serco has a great opportunity for you! As a Deputy Program Manager, you will lead a team that is evaluating and managing the delivery of new amphibious ships and landing craft to the fleet. Our Amphibious Warfare Operation provides critical services to nearly all U.S. Navy amphibious ships and craft. You will work closely with Government and industry professionals as well as shipbuilders and other support personnel. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors and marines. Serco supports the U.S. Navy as a prime contractor providing amphibious warfare and expeditionary professional support services. We are committed to providing the U.S. Navy with the engineering and subject matter expertise to face all challenges, and welcome those with dedication, talent, and skill sets to join the Serco Amphibious Warfare Team. In this role, you will:- You will lead a team of two hundred individuals (an effort of more than $35M annual revenue) helping in the areas of program management, acquisition and life cycle management, engineering and technical, test and evaluation, planning yard, information technology, and integrated logistics support.- Be responsible for managing efforts across six program platforms in varying stages of the acquisition process. The scope of support required encompasses all phases of the Acquisition Life Cycle/Defense Acquisition Management Framework. This ranges from Pre-Systems Acquisition (Concept and Technology Development Phase), Systems Acquisition (System Development and Demonstration Phase and Production and Deployment Phase), and Sustainment (Operations and Support Phase).- Provide the Navy program office with coordination of daily execution and long-term execution of processes, procedures and reporting defined within the scope of the task order statement of work.- Provide resolutions to conflict or discipline related issues with personnel supporting the Navy program office on the contract.- Coordinate projects with interdependencies between various disciplines within the contract.- Ensure deliverables are aligned across projects within the contract.- Ensure positions are filled with properly trained and fully qualified personnel to fulfill the task descriptions within the SOW to meet support roles for the Program Office.- Conduct cost management through continual cost control and review.- Have business development and budgetary responsibilities.- Provide expertise to customers to ensure resolution of issues.- Lead and direct the work of others including providing mentorship.
Category
Project/Program Management
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-
Telework
No - Teleworking not available for this position
ID 48201
Work Location US-AP-Iwakuni
Senior Automated Information Systems (AIS) Analyst  If you love high profile and challenging programing projects supporting the US Navy- Serco has a great opportunity for you!  Senior Automated Information Systems Analyst will be on a dynamic team, providing in depth analysis of Navy logistics data at  Multiple locations across the Country and around the World and managed out of  our Virginia Beach, Virginia location. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our Sailors and Marines.Oversees tasking requirements; current AISs operations, hardware, software, and major portions of contracted projects; and instructs subordinates. Develops, analyzes, and conducts operational research and audits. Prepares follow-up reports evaluating effectiveness of systems implementations. Determines user training needs for NOF logistics AISs. In this role, you will: - Perform duties associated with CNAP N414 Allowance and Outfitting section such as RSupply/NALCOMIS Database mining, and NAVICP allowance product Quality Assurance and impact analysis.- Perform analytics that drive efficient channel decisions for both inbound and outbound- Communicate with and influence external partners to ensure effective order fulfillment- Provide input to Senior Management from Supply Chain, Finance, Operations, etc. on trends and logistics data- Provide support and coverage for Global Supply Chain Support Team- Maintain various industry bench-marking metrics and analysis- Perform ad-hoc analysis and other job-related duties as assigned  
Category
Information Technology
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
JP-
Telework
No - Teleworking not available for this position
ID 48198
Work Location US-VA-Norfolk
Senior Logistics Analyst If you love high profile and fast paced logistics program management project supporting the US Navy- Serco has a great opportunity for you!  This Naval Forces Logistics Contract will be on a dynamic team, providing logistics analyst and reporting and data mining systems integration at Multiple locations across the Country and around the World and managed out of our Virginia Beach, Virginia location. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our Sailors and Marines.You will oversee tasking requirements, evaluate current logistics AIS operations, and instructs subordinates. Develop, analyze, and conduct operational research and audits. Review AIS software packages, source documents, and establish policies to determine format- and-design requirements. You will prepare follow-up reports evaluating effectiveness of system implementations. Determine topics, target audiences, and resources necessary to develop and present Naval logistics courses. In this role, you will: - Develop and maintain key logistics dashboards and scorecards utilizing the SCOR model- Distribute weekly, monthly, and quarterly logistics financial and service (perfect order) metrics to Supply Chain leadership team.- Perform root cause analytics and provide actionable improvement plans to drive efficiency and/or service improvements with internal and external partners- Develop and maintain suppler & distribution score carding utilizing key quantitative and qualitative measures including developing a program to acknowledge & reward high performing partners- Support Logistics optimization efforts by identifying opportunities and building data driven business cases- Perform analytics that drive efficient channel decisions for both inbound and outbound- Communicate with and influence external partners to ensure effective order fulfillment- Provide input to Senior Management from Supply Chain, R&D, Finance, Marketing, Operations, etc. on trends and logistics data- Provide support and coverage for Global Supply Chain Support Team- Maintain various industry bench-marking metrics and analysis- Perform ad-hoc analysis and other job-related duties as assigned 
Category
Logistics
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Norfolk
Telework
No - Teleworking not available for this position
ID 48196
Work Location US-AE-Manama
Senior Automated Information Systems (AIS) Analyst  If you love high profile and challenging programing projects supporting the US Navy- Serco has a great opportunity for you!  Senior Automated Information Systems Analyst will be on a dynamic team, providing in depth analysis of Navy logistics data at  Multiple locations across the Country and around the World and managed out of  our Virginia Beach, Virginia location. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our Sailors and Marines.Oversees tasking requirements; current AISs operations, hardware, software, and major portions of contracted projects; and instructs subordinates. Develops, analyzes, and conducts operational research and audits. Prepares follow-up reports evaluating effectiveness of systems implementations. Determines user training needs for NOF logistics AISs. In this role, you will: - Perform duties associated with CNAP N414 Allowance and Outfitting section such as RSupply/NALCOMIS Database mining, and NAVICP allowance product Quality Assurance and impact analysis.- Perform analytics that drive efficient channel decisions for both inbound and outbound- Communicate with and influence external partners to ensure effective order fulfillment- Provide input to Senior Management from Supply Chain, Finance, Operations, etc. on trends and logistics data- Provide support and coverage for Global Supply Chain Support Team- Maintain various industry bench-marking metrics and analysis- Perform ad-hoc analysis and other job-related duties as assigned  
Category
Information Technology
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
BH-Bahrain-Manama
Telework
No - Teleworking not available for this position
ID 48195
Work Location US-VA-Norfolk
Senior Automated Information Systems (AIS) Analyst  If you love high profile and challenging programing projects supporting the US Navy- Serco has a great opportunity for you!  Senior Automated Information Systems Analyst will be on a dynamic team, providing in depth analysis of Navy logistics data at  Multiple locations across the Country and around the World and managed out of  our Virginia Beach, Virginia location. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our Sailors and Marines.Oversees tasking requirements; current AISs operations, hardware, software, and major portions of contracted projects; and instructs subordinates. Develops, analyzes, and conducts operational research and audits. Prepares follow-up reports evaluating effectiveness of systems implementations. Determines user training needs for NOF logistics AISs. In this role, you will: - Perform duties associated with CNAP N414 Allowance and Outfitting section such as RSupply/NALCOMIS Database mining, and NAVICP allowance product Quality Assurance and impact analysis.- Perform analytics that drive efficient channel decisions for both inbound and outbound- Communicate with and influence external partners to ensure effective order fulfillment- Provide input to Senior Management from Supply Chain, Finance, Operations, etc. on trends and logistics data- Provide support and coverage for Global Supply Chain Support Team- Maintain various industry bench-marking metrics and analysis- Perform ad-hoc analysis and other job-related duties as assigned  
Category
Information Technology
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Norfolk
Telework
No - Teleworking not available for this position
ID 48188
Work Location US-VA-Norfolk
Program ManagerIf you love high profile and fast paced logistics program management project supporting the US Navy- Serco has a great opportunity for you!  This Naval Forces Logistics Contract will be on a dynamic team, providing logistics analyst and reporting and data mining systems integration at Multiple locations across the Country and around the World and managed out of  our Virginia Beach, Virginia location. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our Sailors and Marines.The PM performs overall administration and management of all contract activities. Primary point of contact for communication with Government Program Manager and COR. The Program Manager shall have a working knowledge of Navy logistics, AISs, business processes, processing modules, segments, and management reports.In this role, you will: - Provide logistics reports and updates to US Navy customer- Distribute weekly, monthly, and quarterly logistics financial and service (perfect order) metrics to Supply Chain leadership team.- Perform root cause analytics and provide actionable improvement plans to drive efficiency and/or service improvements with internal and external partners- Provide recommendations on next steps to solve complete supply chain challenges.- Support Logistics optimization efforts by identifying - Communicate with and influence external partners to ensure effective order fulfillment- Provide input to Senior Management from Supply Chain, Finance, Operations, etc. on trends and logistics data- Provide support and coverage for Global Supply Chain Support Team- Maintain various industry bench-marking metrics and analysis- Perform ad-hoc analysis and other job-related duties as assigned- Have reliable transportation to the assigned work location in Norfolk, Virginia. 
Category
Logistics
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Norfolk
Telework
No - Teleworking not available for this position
ID 47587
Work Location US-FL-Doral
 If you love a high energy and fast pace environment - Serco has a great opportunity for you!  The Call Team Level 1 Agent will be on a dynamic team, supporting customers with processing their retirement pensions at our Doral, FL location.  Bring your expertise and collaborative skills to make an impact towards servicing our retirees. The Pensions Benefits Guarantee Corporation (PBGC) is a government agency that protects the retirement security of over 35 million Americans in single employer and multiemployer pension plans.  Serco’s goal is to provide the highest level of customer support and to work to protect workers and retirees hard earned pension benefits. You will be part of a 40+ member team under the direction of The Operations Manager. The Operations Manager has twenty years of pension benefits and customer service experience comprising of Operations Management, Assistant Project Management, supervisory and team lead roles. He also has additional experience in benefits administration including 401(k), interpreting plan documents, disability, estate research and processing, You will be working closely with our PGBC customer and other Serco teams to deliver excellent customer service regarding pensions and benefits for our customers.  In the Call Team Level 1 Agent role you will: - Receive inbound participant phone calls and provide appropriate customer service support in accordance with defined PBGC and Serco guidelines. - Utilize authorized computer systems to gather and confirm information prompted by incoming calls. - Be able to provide rapid, efficient and accurate customer service in a professional manner for extended periods of time in accordance with the requirements of the contract.During the Pandemic,working remote is an option.  However, you will be required to work onsite at the Doral, Florida location (on occastion), once safety restrictions are lifted.   
Category
Customer Service
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-FL-Doral
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position

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