Serco Inc.

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Search Results Page 9 of 14

ID 55816
Work Location US-IL-Rock Island
Serco has a great opportunity for you to take a Logistics Analyst (Maintenance) role as part of the Global Logistics Augmentation and Staff Support (GLASS) team in supporting the Army Sustainment Command in Rock Island, IL. Join an integrated government-industry team in support of multiple program functions. You will provide a wide range of customer requirements in the Army supply systems and operations. Use your expertise and collaborative skills to positively impact our national defense and make a difference in the world’s greatest Army. In this role, you will:- Conduct Command Maintenance Discipline Program (CMDP) Inspection(s) and provide written findings into the Organization Inspection Program Management System (OIPS) within required timelines. - Do inspections which will be performed using Government Regulations (AR 750-1; AR 11-1; DA PAM 750-1) and other Command Guidance.- Work as a consulting team member or individual consultant to develop program objectives and manage program execution.  - Prepare and present technical data and briefings.  - Be familiar with a variety of the field's concepts, practices, and procedures. - Rely on experience and judgment to plan and accomplish goals. - Perform a variety of complicated tasks. - Possibly lead and direct the work of others. - Have a wide degree of creativity and latitude is expected. - Brief Senior Leadership and staff upon exit.
Category
Logistics
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-IL-Rock Island
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 54847
Work Location US-OH-Beavercreek
Serco provides a fast-paced, collaborative work environment where individuals have an opportunity to support multiple cutting-edge projects for top government and commercial leaders.  We offer opportunities to solve problems and improve processes while leveraging the newest technologies to provide our customers the highest quality products and services.  This position is based out of our Dayton, OH office with travel and remote work options supporting out-of-area DoD, Federal Civilian, and commercial customers as required. The Senior Acquisition Program Manager will provide multi-disciplinary support to government system acquisition program management offices and will serve as an adviser to government personnel. Duties will include planning, executing, and controlling acquisition programs; organizing, training, and supervising a support staff. Will work with senior government personnel on a regular basis, and will frequently be called on to provide briefings and lead large meetings.  The ideal candidate for this position possess U.S. Air Force and Space acquisition experience with an active Top Secret/SCI clearance. Acquisition experience from other DoD service acquisition organizations is also considered highly relevant. Serco is seeking someone who is versatile, with a broad background and demonstrated ability to produce quality work. Must be comfortable in a challenging, multi-tasking, dynamic, high-tempo, deadline-intensive environment with a flexible work schedule supporting multiple customers.  Applicants must also have excellent listening as well as oral and written communication skills and be able to work collaboratively with customers and colleagues. This individual is responsible for providing acquisition management support services to ensure the effective and efficient delivery of acquisition services in support of the customer’s mission.  Services include some or all of the following: - Requirements, program strategies, and acquisition plan development- Project execution- Bid and proposal review/analysis- Other related services associated with the acquisition process
Category
Project/Program Management
Position Type
Full-Time
Security Clearance
TS/SCI
Recruiting Location : Location
US-OH-Dayton
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 55849
Work Location US-RI-Newport
UUV Electrical Engineer Are you looking for an opportunity where you can make a difference every day? If so, Serco has a wonderful opportunity for you!  The UUV Electrical Engineer is a first level electrical engineering role.  You will be placed on a dynamic team, programing undersea systems engineering at our Newport, Rhode Island location.  Bring your expertise and collaborative skills to make an impact toward our military defense and safety of our sailors. Serco supports the US Navy as a prime for the Autonomous Maritime Systems Test Center (AMSTC) Engineering and Technical Services contract which supports defense work on Unmanned Underwater Vehicles (UUVs).  Our team upgrades, maintains and manages the hardware and software systems of multiple UUV platforms to ensure the safety of the sailors and to allow them to perform their missions successfully. You will be part of a 22–25-member team that collaborates closely with the customer and other Serco teams to deliver quality systems. The designated program manager leads this team with over 39 years’ experience.  The team has been recognized by the Navy and the industry for their outstanding contributions to the contract and program. In this role, you will: - Support the development, operation, and maintenance of a variety of complex technology systems applicable to UUVs. - Participate in at sea and bench testing of UUV systems.- Design, engineer, assemble, fabricate, and integrate prototype electrical systems, sub-systems, circuitry, and associated interfacing hardware for multiple UUV platform elements.- Participate in the electrical integration of systems, processes, and methodologies to ensure the performance of the total system.- Develop or modify software supporting UUV systems and missions.- Prepare software requirements and test documentation.- Comply with applicable quality and security procedures in the performance of duties.  
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-RI-Newport
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 55779
Work Location US-VA-Chesapeake
Serco is looking for an Advanced Marine Welder team member to join a high-profile and challenging project supporting the US Navy.  The Advanced Marine Welder will be on a dynamic team, supporting our C5ISR system installations.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our Sailors. You will be part of a team that works closely with the customer and other Serco team members to deliver high technology performed onboard U.S. Naval Ships and military installations.   In this role, you will:- Interpret specifications, drawings, blueprints, shop job orders and, process sheets.- Use a variety of ARC and gas welding equipment to fabricate or repair products such as foundations, cable collars, cable/pipe/vent hangers, cable tubes penetrations, studs, etc.- Perform related task such as thermal cutting (PLASMA or TORCH) and grinding.- Have knowledge of commonly used concepts, practices, and procedures within a particular field.- Assign work to qualified personnel.- Train new shop personnel on machinery, tools and test equipment required for quality construction of products.- Work onboard U.S. Naval Ships and military installations in an area that is somewhat uncomfortable due to drafts, noise, temperature variation and the like and with equipment where carelessness would probably result in minor cuts, bruises, muscle strains, serious injury, or death.
Category
Navy
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-VA-Chesapeake
Telework
No - Teleworking not available for this position
ID 55841
Work Location US-DC-Washington
If you love engaging with high profile and challenging projects supporting the U.S. Department of Homeland Security, Serco has a great opportunity for you! The Federal Protection Service (FPS) Acquisition Specialist (Journeyman) will manage government acquisition and procurement programs, with expertise in managing finance and business operations at the national level, located in Washington, DC.  Bring your expertise and collaborative skills to make a positive impact on the security of our nation! Serco supports the Federal Protection Service (FPS) program, which is charged with protecting the buildings, grounds and property that are owned by the Federal government throughout the nation. The FPS Project Management Division is responsible for assisting the Acquisition Division in meeting acquisition and procurement objectives through project, program and investment management activities, such as market research, cost estimating, requirements development, analyses of alternatives, developing acquisition documents.  You will be providing leadership for teams of analysts in planning, facilitating, and supporting complex methodology development and evaluation, business process re-engineering, identifying best practices, change management and organizational development.  You will be coordinating team activities to lead work on highly complex procurement and contractual process/reviews performance of their functions to implement complex acquisitions and contractor performance evaluations. In the FPS Acquisition Specialist (Journeyman) position, you will:- Assist FPS contracting teams developing complex acquisition packages in support of government contracting and acquisition- Have expert knowledge of Federal contracting law, regulation, policies, precedents and related principles, policies, procedures, and audits - Assist FPS in scheduling, facilitating, and leading working groups and activities for various steps in procurement and contractual processes and reviews- Assist FPS in evaluating bid responsiveness, contractor responsibility and contractor performance- you must have familiarity with business practices and market conditions sufficient to evaluate bid responsiveness- Assist FPS by conducting research, and performing analysis of procurement requirements, including technical and cost data - Present factual findings derived from research and analyses- Interpret procurement policy, regulations, and directives- Assist FPS of composing bureau/agency guidelines 
Category
Accounting/Finance/Contracts
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-VA-Arlington
Telework
No - Teleworking not available for this position
ID 55838
Work Location US-SC-Shaw AFB
Looking for a Foreign Disclosure Officer Analyst opportunity at a place you can make a difference every day? Discover this great opportunity in our Shaw AFB, SC location. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our airmen by discovering your new role supporting this critical mission. United States Air Force Central Command (USAFCENT) is the Air Force Service Component of United States Central Command (USCENTCOM), a joint Department of Defense combatant command responsible for U.S. security interests in 27 nations that stretch from the Horn of Africa through the Persian Gulf region, into Central Asia.  You will be part of a large team that provides foreign disclosure guidance to the USAFCENT Commander and staff in support of daily intelligence data exchanges occurring within the Combined Air Operations Center (CAOC), and USAFCENT Headquarters. The team has been recognized by the USAFCENT & Air Force and the industry for their outstanding contributions to the contract and program. Visit these links for more information about how Serco supports our Veterans and additional Air Force position : (https://careers-sercona.icims.com/jobs/search?ss=1&searchKeyword=air+force&searchRelation=keyword_all ;https://www.serco.com/na/careers/veterans-at-serco.) In this role you will:- Assist in maintaining Foreign Disclosure Representative program management and manning requirements.- Assist all USAFCENT directorates and functional staff elements in the disclosure/release process by coordinating with organizations to review and determine potential for disclosure/release by Originating Classifying Authorities (otherwise known as the FORREL process).- Provide requisite expertise and assistance for preparing and presenting briefings on multiple topics regarding foreign disclosure procedures and processes.- Assist and provide guidance to Foreign Disclosure Representatives to ensure the proper implementation of foreign disclosure policy.
Category
Operations Management
Position Type
Full-Time
Security Clearance
TS/SCI
Recruiting Location : Location
US-SC-Shaw AFB
Telework
No - Teleworking not available for this position
ID 55837
Work Location US-SC-Shaw AFB
Looking for a Command Operations Center (COC) Assistant Operations Analyst opportunity at a place you can make a difference every day? Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our airmen by discovering your new role supporting this critical mission. United States Air Force Central Command (USAFCENT) is the Air Force Service Component of United States Central Command (USCENTCOM), a joint Department of Defense combatant command responsible for U.S. security interests in 27 nations that stretch from the Horn of Africa through the Persian Gulf region, into Central Asia. This position supports USAFCENT Command Operations Center in support of AFCENT/Chief of Staff, at Shaw AFB, SC. In this role, you will:- Assist the COC Lead Operations Analysts with consulting, advisory and analytical services for the day-to-day management of the USAFCENT Command Operations Center (COC) with a focus on monitoring, analyzing, reporting and coordinating USAFCENT mission activities in the Area of Operations on a 24/7 basis will also support of two personnel during all shifts to support directed requirements. - Provide 24/7 support to the staff director and lead operations analyst for accomplishing varied and numerous day-to-day analytical expertise.- Consolidate and provide input into operational briefings or briefing books to Commander, USAFCENT, and senior staff. Inform senior USAFCENT staff from either briefings or briefing binders of ongoing theater operations or issues.- Provide instructions for operating existing and future command and control equipment in the COC, to include analyzing and formatting data on the digital video recording system (DVR) and creating digitized computer files suitable to send to senior leadership to enhance notification of key AOR events.- Design, implement, and administer comprehensive database solutions for use by the USAFCENT Operations Center. Assist with management of the USAFCENT TMT.- Assist with the management of the USAFCENT knowledge environment, information exchange, and collaborative situation (e.g. share point websites, file management system) such that historical and current operational files and related media are tracked, stored, and maintained. Maintain a firm grasp on information flow requirements to include mission, operations, and commander’s intent.- Serve as Crisis Action Team coordinating element and assist the RFI Manager in support of the USAFCENT staff.- Maintain and update consolidated USAFCENT senior staff phone rosters and email distribution lists on the AFCENT networks.- Track status of RFIs and short Notice taskers on behalf of the Chief of Staff.
Category
Operations Management
Position Type
Full-Time
Security Clearance
TS/SCI
Recruiting Location : Location
US-SC-Shaw AFB
Telework
No - Teleworking not available for this position
ID 55839
Work Location US-AZ-Chandler
Are you an Air Traffic Controller looking for a challenging and exciting career? Serco has great opportunities as an Air Traffic Control Specialist or Air Traffic Manager! Various locations are available!! Serco is one of the largest non-government Air Navigation Service Providers (ANSP) in the world. We deliver air traffic control (ATC) services for small and medium regional airports as well as the largest commercial air hub on the globe. Serco is also the only commercial ANSP to provide all the three ATC disciplines: Terminal Tower, Terminal Approach Control, and Enroute Center. No wonder we are one of the largest non-government employers of Air Traffic Controllers in the world! Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly, and expeditious movement of air traffic through the nation's airspace. What we offer: - $5,000 SIGN ON BONUS.- Additional incentives may apply based upon specific tower location As a member of the Air Traffic Control team, you can expect to:- Answer radio calls from arriving/departing aircraft- Issue landing/takeoff instructions- Issue information such as runway usage, wind velocity/direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity- Issue air traffic clearances- Perform critical weather observations as a Limited Aviation Weather Reporting Station (LAWRS) observer, and to disseminate timely weather information to pilots, other air traffic control facilities and other users of the National Airspace System.- Transfer and receive control of aircraft- Operate equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, backup equipment, etc.- Alert Aircraft Rescue Fire Fighters and other first responders to aircraft experiencing emergency situations- Coordinate with and issue instructions to airport vehicles/personnel- Maintain and disseminate records of daily operations- Perform on-the-job training instructor duties as required
Category
Aviation
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-AZ-Chandler
Telework
No - Teleworking not available for this position
ID 55803
Work Location CA-ON-Orangeville
 SERCO is offering a $2000 dollar sign-on bonus for this position! Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. Purpose of the Job:- Provides information and assistance related to driver examination services.- Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.- Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.- Ensures the fair and proper conduct of examinations.- Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.- Provides Security Guard Testing (SGT) examination services support.Primary Duties and Responsibilities:- Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.- Distributes and verifies application forms for accuracy and completeness.- Investigates problems or errors in licence records and initiates corrections.- Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.- Collects applicable fees accurately.- Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.- Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.- Contacts members of the public to communicate information and correct errors.- Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.- Escalates customer concerns and redirects customers to other government agencies, when required.
Category
Customer Service
Position Type
Full-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Orangeville
Telework
No - Teleworking not available for this position
ID 55796
Work Location CA-ON-Oakville
 SERCO is offering a $2000 dollar sign-on bonus for this position! Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. Purpose of the Job:- Provides information and assistance related to driver examination services.- Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.- Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.- Ensures the fair and proper conduct of examinations.- Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.- Provides Security Guard Testing (SGT) examination services support.Primary Duties and Responsibilities:- Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.- Distributes and verifies application forms for accuracy and completeness.- Investigates problems or errors in licence records and initiates corrections.- Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.- Collects applicable fees accurately.- Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.- Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.- Contacts members of the public to communicate information and correct errors.- Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.- Escalates customer concerns and redirects customers to other government agencies, when required.
Category
Customer Service
Position Type
Full-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Oakville
Telework
No - Teleworking not available for this position
ID 55795
Work Location CA-ON-Toronto
 SERCO is offering a $2,000 dollar sign-on bonus for this position, and this roles has a starting hourly rate of $21.18! Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. Purpose of the Job:- Provides information and assistance related to driver examination services.- Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.- Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.- Ensures the fair and proper conduct of examinations.- Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.- Provides Security Guard Testing (SGT) examination services support.Primary Duties and Responsibilities:- Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.- Distributes and verifies application forms for accuracy and completeness.- Investigates problems or errors in licence records and initiates corrections.- Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.- Collects applicable fees accurately.- Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.- Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.- Contacts members of the public to communicate information and correct errors.- Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.- Escalates customer concerns and redirects customers to other government agencies, when required.
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Metro East
Telework
No - Teleworking not available for this position
ID 55794
Work Location CA-ON-Toronto
 SERCO is offering a $2000 dollar sign-on bonus for this position! Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. Purpose of the Job:- Provides information and assistance related to driver examination services.- Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.- Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.- Ensures the fair and proper conduct of examinations.- Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.- Provides Security Guard Testing (SGT) examination services support.Primary Duties and Responsibilities:- Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.- Distributes and verifies application forms for accuracy and completeness.- Investigates problems or errors in licence records and initiates corrections.- Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.- Collects applicable fees accurately.- Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.- Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.- Contacts members of the public to communicate information and correct errors.- Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.- Escalates customer concerns and redirects customers to other government agencies, when required.
Category
Customer Service
Position Type
Full-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Metro East
Telework
No - Teleworking not available for this position
ID 55835
Work Location CA-ON-Oshawa
 SERCO is offering a $2,000 dollar sign-on bonus for this position, and this roles has a starting hourly rate of $21.18! Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. Purpose of the Job:- Provides information and assistance related to driver examination services.- Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.- Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.- Ensures the fair and proper conduct of examinations.- Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.- Provides Security Guard Testing (SGT) examination services support.Primary Duties and Responsibilities:- Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.- Distributes and verifies application forms for accuracy and completeness.- Investigates problems or errors in licence records and initiates corrections.- Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.- Collects applicable fees accurately.- Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.- Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.- Contacts members of the public to communicate information and correct errors.- Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.- Escalates customer concerns and redirects customers to other government agencies, when required.
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Oshawa
Telework
No - Teleworking not available for this position
ID 55761
Work Location US-DC-Washington
If you love high profile and challenging projects supporting the U.S. Navy- Serco has a great opportunity for you.   This Financial Systems Analyst position will be on a dynamic team, working to support Navy acquisition programs at our Washington, DC office.   Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. This position is contingent upon your ability to maintain your DoD Secret level clearance. This position is also contingent upon an award of contract.  Serco supports the acquisition management for numerous NAVSEA Program Offices.  Our team provides Engineering and Professional Support Services to these offices.You will be part of a team that works closely with the customer and other Serco teams to deliver quality systems.  Serco has been supporting NAVSEA Program Offices for over 40 years and has been recognized by the Navy for their outstanding contributions. In this role, you will:- Provide financial support services to NAVSEA Program Offices on various contracts.  - Oversee plans, as well as financial management support to maintain, milestone plans, and contract compliance.   - Work as a member of the financial support team reviewing contract deliverable requirements (CDRLs) from NAVSEA Program Offices for technical and design accuracy and adequacy.- Generate and revise financial forecasts, spend plans, and management plans to conform to significant program events or milestones from program initiation through life cycle support including Milestone Decisions.- Assist with conducting financial analysis projects (e.g., capital versus expense, ROI, resource allocations, budget preparation, etc.) and special statistical studies as well as cash flow projections.- Obtain and hone knowledge of NAVSEA instructions and pre-established guidelines, commonly used concepts, practices, and procedures within the Government / DoD financial and contracts management field.
Category
Finance
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-Washington
Telework
No - Teleworking not available for this position
ID 55760
Work Location US-DC-Washington
If you love high profile and challenging projects supporting the U.S. Navy- Serco has a great opportunity for you.   This Financial Systems Analyst position will be on a dynamic team, working to support Navy acquisition programs at our Washington, DC office.   Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. This position is contingent upon your ability to maintain your DoD Security level clearance. This position is also contingent upon an award of contract.  Serco supports the acquisition management for numerous NAVSEA Program Offices.  Our team provides Engineering and Professional Support Services to these offices.You will be part of a team that works closely with the customer and other Serco teams to deliver quality systems.  Serco has been supporting NAVSEA Program Offices for over 40 years and has been recognized by the Navy for their outstanding contributions. In this role, you will:- Provide financial support services to NAVSEA Program Offices on various contracts.  - Oversee plans, as well as financial management support to maintain, milestone plans, and contract compliance.   - Work as a member of the financial support team reviewing contract deliverable requirements (CDRLs) from NAVSEA Program Offices for technical and design accuracy and adequacy.- Generate and revise financial forecasts, spend plans, and management plans to conform to significant program events or milestones from program initiation through life cycle support including Milestone Decisions.- Under direct supervision, may assist with conducting financial analysis projects (e.g., capital versus expense, ROI, resource allocations, budget preparation, etc.) and special statistical studies as well as cash flow projections.- Obtain and hone knowledge of NAVSEA instructions and pre-established guidelines, commonly used concepts, practices, and procedures within the Government / DoD financial and contracts management field.
Category
Finance
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-Washington
Telework
No - Teleworking not available for this position
ID 55758
Work Location US-DC-Washington
If you love high profile and challenging acquisition projects supporting the U.S. Navy- Serco has a great opportunity for you.   This Sr. Surface Programs Acquisition Specialist position will be on a dynamic team, working to support Navy acquisition programs at our Washington, DC office.   Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. This position is contingent upon your ability to maintain your DoD Secret level clearance. This position is also contingent upon an award of contract. Serco supports the acquisition management for numerous NAVSEA Program Offices.  Our team provides Engineering and Professional Support Services to these offices.You will be part of a team that works closely with the customer and other Serco teams to deliver quality systems.  Serco has been supporting NAVSEA Program Offices for over 40 years and has been recognized by the Navy for their outstanding contributions. In this role, you will:- Provide professional support services to NAVSEA Program Offices on various contracts. - Oversee plans, as well as programmatic support to maintain, milestone plans, and contract compliance.   - Work with members of engineering, financial, contracts, and logistics teams to  review contract deliverable requirements (CDRLs) from NAVSEA Program Offices for technical and design accuracy and adequacy.- Generate and revise acquisition, financial, contracts, engineering, and logistics plans to conform to significant program events or milestones from program initiation through life cycle support including Milestone Decisions.- Advise Government on critical aspects of maritime system design and employment.- Author trade studies using weighted analyses techniques to optimize design and generating presentations.- Support the Government in Research, Development, Test and Evaluation (RDT&E) programs through planning, coordination, studies, assessment, and final reports.- Manage multiple projects and provide expertise to customers to ensure resolution of issues. - Maintain positive relationship with internal and external customers.  
Category
Project/Program Management
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-Washington
Telework
No - Teleworking not available for this position
ID 55757
Work Location US-DC-Washington
If you love high profile and challenging acquisition projects supporting the U.S. Navy- Serco has a great opportunity for you.   This Surface Programs Acquisition Specialist position will be on a dynamic team, working to support Navy acquisition programs at our Washington, DC office.   Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors.Serco supports the acquisition management for numerous NAVSEA Program Offices. This position is contingent upon your ability to maintain your DoD Secret level clearance. This position is also contingent upon an award of contract.  Our team provides Engineering and Professional Support Services to these offices. You will be part of a team that works closely with the customer and other Serco teams to deliver quality systems.  Serco has been supporting NAVSEA Program Offices for over 40 years and has been recognized by the Navy for their outstanding contributions. In this role, you will:- Provide professional support services to NAVSEA Program Offices on varoius contracts.  - Oversee plans, as well as programmatic support to maintain, milestone plans, and contract compliance.   - Work with members of engineering, financial, contracts, and logistics teams to  review contract deliverable requirements (CDRLs) from NAVSEA Program Offices for technical and design accuracy and adequacy.- Generate and revise acquisition, financial, contracts, engineering, and logistics plans to conform to significant program events or milestones from program initiation through life cycle support including Milestone Decisions.- Advise Government on critical aspects of maritime system design and employment.- Author trade studies using weighted analyses techniques to optimize design and generating presentations.- Support the Government in Research, Development, Test and Evaluation (RDT&E) programs through planning, coordination, studies, assessment, and final reports.- Manage multiple projects and provide expertise to customers to ensure resolution of issues. - Maintain positive relationship with internal and external customers.  
Category
Project/Program Management
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-Washington
Telework
No - Teleworking not available for this position
ID 55824
Work Location US-DC-Washington
If you love high profile and challenging projects supporting the US Navy- Serco has a great opportunity for you!  This database management position will be on a dynamic team, supporting Team Submarine.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors.You must have an Active or Current Secret clearance. Serco supports the US Navy as a prime for their Team Submarine contract supporting the acquisition of submarines. The Team Submarine concept unifies once diverse submarine-related activities into a single submarine-centric organization with the goal of eliminating traditional stovepipe structures and processes that created impediments and inefficiencies in the submarine research, development, acquisition, and maintenance communities. Team Submarine provides improved communication among the various offices that contribute to the overall success of the United States Submarine Force. Serco-NA is seeking a motivated individual to provide programmatic support to one of our NAVSEA customers.  Serco-NA has an opening for a suppy support logistics analyst with submarine experience to support an active contract with the U.S. Navy in the Washington, DC area.  General Duties:- Supply Support Readiness Review (SSRR) Administrative Manager. Responsible for meeting minutes and official report, this includes managing Stakeholder presentations, agenda and special interest topics, stakeholder requisition management, COSAL Maintenance Action (CMA) Working Group logs, VACL Provisioning Working Group actions and other administrative tasks.- Stowage Team primary assistant. Manage all GFE stowage changes for current submarine construction hulls. Draft and route stowage change letters, maintain stowage files and logs. Change verification is required and access to numerous NAVSUP site is required.- Supply Chain and Expediting work is required for this position, this requires constant contact with NAVSUP and DLA representatives along with an active NAVSUP One Touch account for status processing. 
Category
Navy
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-
Telework
No - Teleworking not available for this position
ID 55832
Work Location CA-ON-Toronto
 SERCO is offering a $2,000 dollar sign-on bonus for this position, and this roles has a starting hourly rate of $21.18! Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. Purpose of the Job:- Provides information and assistance related to driver examination services.- Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.- Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.- Ensures the fair and proper conduct of examinations.- Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.- Provides Security Guard Testing (SGT) examination services support.Primary Duties and Responsibilities:- Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.- Distributes and verifies application forms for accuracy and completeness.- Investigates problems or errors in licence records and initiates corrections.- Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.- Collects applicable fees accurately.- Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.- Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.- Contacts members of the public to communicate information and correct errors.- Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.- Escalates customer concerns and redirects customers to other government agencies, when required.
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Toronto
Telework
No - Teleworking not available for this position
ID 55831
Work Location CA-ON-Toronto
 SERCO is offering a $2,000 dollar sign-on bonus for this position, and this roles has a starting hourly rate of $24.86! If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc. You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation. Driver Examiners are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!   Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Driver Examiners engages with customers in a friendly, knowledgeable and professional manner. You will be part of a team that works closely with the customer and other Serco teams that that examine applicants through a road test to determine their abilities in the mechanics and handling of vehicles. Driver Examiners also conduct controlled class tests; observe and assess riding habits, skills and the applicants’ demonstrated ability in the operation of vehicles, making notes on applicants’ compliance to traffic laws, how they handle stressful situations, their adherence to driving regulations and safe driving practices.  You will provide examination results and details regarding errors, as well as areas requiring improvement and complete the evaluation forms for road test assessments, entering road test results into a system/computer. Serco’s Regional Managers and individual Site Managers lead the team of Driver Examiners, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.  This position is contingent upon your ability to Pass Criminal Record Check (CPIC); Fingerprint Criminal Record Check. In this role, you will:- Evaluate the driving abilities of driver’s licence light vehicle applicants at the G2 and G level.- Evaluate the driving ability of applicants at the M2, M and controlled class (ABZ) level, if qualified and required.- Conduct road tests for those requiring special needs or for those with disabilities.- Provide grade of road test, licence information and resolve licensing issues.- Provide information and assistance related to Driver Examination services.- Responds to enquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and classes of licences.- Completes three-point verification by verbally confirming the candidates full Name, full Date of Birth and full Address.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Review information and determine test requirements.- Ensure the fair and proper conduct of examinations.- Examine applicants through a road test and determine the fitness, competency, and knowledge of driver’s licence applicants.- Provide examination results and complete evaluation forms for assessments.- Create a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.- Attends travel points to provide testing and licensing services, where applicable.- Must be able to perform physical duties of the position, this may include sitting or standing for extended periods of time and entering and exiting vehicles up to 30 times per shift.
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-
Telework
No - Teleworking not available for this position
ID 55775
Work Location US-CA-San Diego
Looking for a Ship Modernization Scheduling Analyst opportunity at a place you can make a difference every day?  Discover this great opportunity in our San Diego, CA location.  This Ship Modernization Scheduling Analyst will be organized, and experienced in analyzing and evaluating shipbuilding, or ship design project schedules and provides program and project managers information to be used in planning, monitoring, and resource allocation.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors by discovering your new role supporting this critical mission. In this role, you will:- Develop plans, including budgets and schedules to meet contractual/project requirements.- Assists with and provides input to the design, development and maintenance of detailed schedules for implementation, developmental and operational systems. - Provides advanced analytical support to operational team. - May serve as a technical/scientific resource on project, updating project management models and forecasts, and developing detailed schedules. Assists in keeping schedule current using automated tools. - Modifies schedule as appropriate and maintains status on linkages and dependencies with related projects. - Relies on limited experience and judgment to plan and accomplish goals.
Category
Project/Program Management
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-CA-San Diego
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 55744
Work Location US-MA-Ludlow
Looking for a Quality Assurance Engineer opportunity at a place you can make a difference every day?  Discover this great opportunity in our Ludlow, MA location.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety by discovering your new role supporting this critical mission. Serco provides satellite communications (SATCOM), radar modernization, operations and maintenance, and sustainment services that enable customers to extend the lives of existing systems and achieve phased upgrades with new technology to enhance operational capability. Serco specializes in areas including obsolescence engineering, systems engineering services, test equipment design and build, and field engineering services, and maintains a near-field and compact antenna test range at Ludlow.As the Quality Assurance Engineer, you will provide a variety of quality support functions to production, engineering, logistics and program management teams to aid program tasking in accordance with Quality Management System. The Quality Assurance Engineer will be required to review plans, procedures, and techniques as necessary to support adherence to contractual and facility quality requirements.  Position requires a close working relationship with other functional areas to resolve problems and foster a continuous improvement environment to ensure an on time and quality product delivery to the customer. In this role, you will:- Ensure all end item product deliveries adhere to contract and facility quality standards. Review end item data packages for accurate completion and present for source inspection - Support the maintenance of the QMS to ensure conformity and accuracy in the production process. Review and update procedures, perform internal audits, and participate in continuous improvement events on a regular basis.- Work with program managers, procurement, logistics, and engineering to ensure timely resolution of quality issues to meet production start dates and contractual due dates.- Support procurement in the qualification of suppliers and help maintain Approved Supplier List (ASL). Work with suppliers to resolve issues and ensure receipt of accurate material and required program documentation.- Support program management team with Contract Data Requirements List (CDRL) quality deliverables for each program.- Work with program managers, production, procurement, logistics, and engineering to promote a continuous improvement environment, implement process improvements, and identify solutions to problems.- Contract Review. 
Category
Engineering
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-MA-Ludlow
Telework
No - Teleworking not available for this position
ID 55177
Work Location US-WA-Bremerton
Looking for a career opportunity at a place you can make a difference every day?  Discover this fantastic opportunity located on Puget Sound in Bremerton, Washington.   Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors by discovering your new role supporting this critical mission. Serco supports the US Navy as a prime for their Team Submarine contract supporting the acquisition of submarines. The Team Submarine concept unifies once diverse submarine-related activities into a single submarine-centric organization with the goal of eliminating traditional stovepipe structures and processes that created impediments and inefficiencies in the submarine research, development, acquisition, and maintenance communities. Team Submarine provides improved communication among the various offices that contribute to the overall success of the United States Submarine Force. We are seeking an enthusiastic and motivated individual to assume the role of Electrical Engineer for Team Submarine who will provide programmatic support to one of our NAVSEA customers. In this role, you will:- Provide tailored engineering support for major systems that are under design, upgrade, and prepare to enter operations and maintenance phases. - Coordinate technical discussions with other activities to identify pre-planned product improvements that require Research and Development (R&D) investments. - Participate in system working groups and technical status meetings/reviews developing inputs, documenting proceedings, and completing actions items. - Develop original designs, modifications, and alteration drawings, plans and technical instructions.- Provide engineering technical work document (TWD) preparation and revision support services for the projects assigned. The work will include labor and cost estimating, preparation and/or revision of technical work documents in the Advanced Industrial Management (AIM) database and preparation of Job Material Lists (JMLs) in the Material Requirements (MRQT) database.- Provide deficiency resolution support using Deficiency Logs (DLs) and Deficiency Reports (DRs) for the projects assigned.- Develop, prepare, and revise testing requirements/procedures.- Troubleshoot systems, hardware, and/or software, reports findings, proposes solutions to identified and reported problems, and implements repairs. 
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-WA-Bremerton
Telework
No - Teleworking not available for this position
ID 55798
Work Location US-OH-Beavercreek
Are you passionate about supporting our Air Force and Airmen and Airwomen? We are too. Serco is an acronym for “Service Company,” and that is what we do, provide the best services to our USAF customers and fellow citizens every day. Discover your place in our world. This position will be assigned within government program office at Wright Patterson AFB Ohio or Robins AFB, Georgia locations. This position is contingent upon your ability to maintain/transfer your DoD Secret clearance. This position supports the Positioning, Navigation, and Timing Program Office (PNT PO) with cutting edge modernization/development, and ongoing sustainment of a variety of GPS receivers and user equipment to meet DoD and national-level priorities. Visit the following link for more information about how Serco supports our Veterans https://www.serco.com/na/careers/veterans-at-serco. In this role, you will: - Duties include supporting the identification, documentation, and implementation of acquisition and sustainment related activities to plan, develop and implement program strategies across multiple OTA, MTA, and ACAT programs; and milestone preparation and documentation- Liaison work with other AFLCMC Program Offices, and operational units across DoD involved with GPS/PNT modernization activities- Provide expertise in support of the overall project lead, Integrated Product Teams, conferences, and meetings- Responsible for providing acquisition management support services to ensure the effective and efficient delivery of products in support of the customer’s mission.  Services include some or all of the following:- - Develop new approaches to problems encountered and support the management of acquisition strategies for assigned projects, as directed by the project lead - Evaluate program and mission requirements to establish detailed objectives and integrate these activities with other program and functional elements within the program office and outside organizations- Implement plans by preparing and reviewing program documents, including detailed acquisition plans, development and production schedules, engineering change proposals, and design studies- Perform contractor-designated activities for assigned projects and identify problem areas for further study and evaluation- Assist with defending the program position at program reviews, conferences, and other functions by providing higher level management with status and decision information on assigned programs/projects
Category
Project/Program Management
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-OH-Wright-Patterson AFB
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 55807
Work Location US-WA-Everett
Looking for a Licensed Mental Health Clinician opportunity at a place you can make a difference every day?  Discover this great opportunity in our Joint Base Lewis-McChord & Everett, Washington locations.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors by discovering your new role supporting this critical mission. This position is contingent upon your ability to obtain/maintain/transfer your Secret clearance. Serco supports the U.S. Navy & Marines Reserve unit as a prime for their Psychological Health Outreach Program PHOP contract providing behavioral health screenings, referral service support and outreach to Reservists, and their family members as well as consultation to Home Training Center (HTC) and Naval Operational Support Center (NOSC) leaders.  Visit the following link for more information about how Serco supports our Veterans https://www.serco.com/na/careers/veterans-at-serco. In this role, you will:- Conduct behavioral health screenings with Reservists and eligible Family Members to determine current psychological health needs.- Link at Reservists and their Family Members to “good fit services” based on identified needs.- Maintain accurate and timely case notes to document all service encounters.- Prepare outreach materials such as flyers, brochures and newsletters to educate clients on a wide spectrum of psychological health topics and resources.- Provide briefings and consultation to Reservists, Family Members and high-level military leaders.- Attend Meetings as required/requested, including staff meetings, training workshops and community meetings.- Coordinate with regional site lead and team members to ensure all program data required for reporting purposes is provided in a timely manner.- Travel one to two times a month on weekends to various HTCs and NOSCs throughout the region.- This position supports a U.S. Government Contract whose terms require Serco to staff it only with U.S. Citizens.
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-WA-Everett
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 55792
Work Location US-DC-Washington
 If you are interested in supporting the Navy's #1 acquisition program and enjoy a challenging job which requires technical rigor and will build on your current level of expertise, Serco has a great opportunity for you!   Team Submarine SHAPM is in the process of building the newest US Navy attack submarine, the SSN(X).  This submarine is in the very earliest stages of development and needs design, development, testing, oversight, and procurement support.  Beginning with a clean sheet of paper, this new class of attack submarine will be faster, stronger, and more lethal than anything before it.  This is a chance to own a piece of America’s newest underseas weapons system. You will be on a dynamic team working for Serco’s customer in Team Submarine, onsite in Washington DC and the Washington Navy Yard.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors! Job Duties: This position is a Programmatic Subject Matter Expert.  This person must have a detailed knowledge of all aspects of program management. - Must be able to do financial management and be conversant with all aspects of the PPBS system. - They will help with laying out future funding for the next generation of submarine for multiple years. - They are currently working in RDT&E funding but this position must be conversant in SCN funding, OPN, and OMN. - They must have budgetary experience in preparing Budgetary Documents such as the P-2 forms and preparing Congressional testimony. - This person must be capable of using scheduling tools and be able to set the program up to conduct Earned Value Management. - Experience in the submarine community would be helpful but programmatic management would be more important. - Familiarity with Navy developmental and milestone documents is important as well as knowledge of ACAT 1 and ACAT 1D programs.
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-
Telework
Yes - May Consider Full Time Teleworking for this position
ID 55785
Work Location US-DC-Washington Navy Yard
If you seek a rewarding, high profile and challenging position supporting projects for the US Navy- Serco has a great opportunity for you!  This position will be on a dynamic team, supporting Team Submarine.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors.Matt Hawkins, https://www.linkedin.com/in/hawkinsma, leads this high-performing contractor team supporting NAVSEA. Serco-NA is seeking a motivated military construction project manager to provide oversight and programmatic support to the COLUMBIA Class program office in the Washington, DC area. This program office is responsible for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation and Live Fire Test and Evaluation of the COLUMBIA Class submarine. The program is a major defense acquisition program and is of significant political importance with Congress and the Office of the Secretary of Defense. You must have an Active Secret clearance to be considered. Serco supports the US Navy as a prime for their Team Submarine contract supporting the acquisition of submarines. The Team Submarine concept unifies once diverse submarine-related activities into a single submarine-centric organization with the goal of eliminating traditional stovepipe structures and processes that created impediments and inefficiencies in the submarine research, development, acquisition, and maintenance communities. Team Submarine provides improved communication among the various offices that contribute to the overall success of the United States Submarine Force.  General Duties- Manage multiple priorities and provide technical recommendations/solutions to complex problems encountered during the administration of the construction contracts.- Coordinate post-award contract meetings, preconstruction conferences, (informal or formal) partnering meetings, schedule acceptance meetings, design review meetings, coordination and mutual understanding meetings, and final inspections.- Manage Requests for Information and deliver timely responses.- Provide effective and timely contractual correspondence; be capable of tactfully and professionally communicating (verbal and in writing) program office requirements.- Prepare Unclassified and Classified briefs for audiences up to and including the Flag level- Develop and manage routing and signatures for official PMS 397 correspondence- Provide engineering and systems engineering support to the program office- Prepare and execute environmental documentation for exercises as it required by U.S law- Recommend courses of action for unexpected technical and programmatic issues related to military construction- Generate Acquisition documentation for Milestone Reviews- Perform technical planning, cost, schedule, risk, supportability, and effectiveness analysis for total systems; analyses performed at concept, design, test, evaluation and operational phases- Review and develop analytical and technical input needed to evaluate documentation and development of briefs to ensure accurate, timely and essential information is proved to decision makers
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-
Telework
No - Teleworking not available for this position
ID 55647
Work Location US-CA-N/A
JOIN OUR TEAM to assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support Veterans (including National Guard and Reservists) and Veteran spouses through the Off-Base Transition Training (OBTT) program that conducts job assistance workshops and suggests local employment resources. In this role, you will:- Teaching and/or instructing Military Veterans and Veteran spouses employment skills to transition to civilian professional and vocational occupations.- Guide the Military Veterans and Veteran spouses in identifying goals while also assisting them with recognizing any employment or education gaps.- Organize and able to manage an office.- Providing Veterans (including Reserve and National Guard) and Veteran spouses a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process.
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-CA-San Diego
Telework
No - Teleworking not available for this position
ID 55591
Work Location CA-NL-N/A
Are you a self-starter always thinking of better ways to do things? Are you looking to be part of a dynamic team focused on providing top-quality services to customers? If yes, please keep reading!  As a member of Serco’s dynamic team, your expertise and collaborative skills will make a positive impact towards our military defense and safety of our soldiers.As the Royal Canadian Air Forces’ prime service provider at 5 Wing Goose Bay, Labrador, our team delivers comprehensive air operations, emergency services, logistics and engineering expertise to the Department of National Defence. We work on behalf of DND’s “no fail” mission at Goose Bay: supporting NORAD operations for the projection of air power on the north and northeast coasts of Canada, while supporting military training for the Canadian Armed Forces, Allies and NORAD. 5 Wing Goose Bay provides effective training facilities, adaptable infrastructures, and a unique, austere, and challenging training location.  Currently, Serco Canada has over 1,200 employees across four provinces, including a strong and growing Indigenous workforce. You will be part of a team that works closely with the military customer and other Serco teams to deliver quality and efficient services to DND. The Serco team has been recognized as one of Atlantic Canada’s Top Employers for 4 years in a row and received the prestigious Atlantic Canadian Aerospace and Defence Association. Industry Excellence Recognition Award for Gender and Diversity Excellence. In this role, you will:Primary Duties and Responsibilities:- Operate the CHP and remote boilers, control systems, and auxiliary equipment such as Air Compressors, Water Softener Plant and other plant equipment to meet steam demand loads for all facilities connected on the Steam distribution system.- Monitor and inspect plant equipment, switches, valves, gauges, alarms, meters and other instruments to measure temperature, pressure and fuel flow, to detect leaks or other equipment malfunctions and to ensure efficient, safe operation of all related equipment/systems.- Conduct heating/steam system work activities required to operate, install, service, repair, or replace steam heating, LTHW, or steam distribution systems.- Maintain logs as directed and record all conditions concerning the Plant.- Remotely monitor various buildings control systems using a computer.- Work with Shift Supervisor in overseeing all activities of other trades personnel who may be working in the Plant.- Act as Shift Supervisor when required as per the NL Boiler, Pressure Vessel and Compressed Air Regulations and the NL Public Safety Act.- Perform mechanical tasks, and maintenance on all plant equipment, satellite boilers, and Steam distribution systems.- Analyze and record instrument readings and equipment malfunctions and make adjustments or repairs as required.- Preparation of cost estimates for plant and related system repairs.- Read and interpret specifications, scopes, sketches or drawings to determine the layout of heating systems, and steam distribution requirements.- Ensure all lifting devices in the CHP are safe to use and monitor the logbook associated with the devices. - Monitor the storage area and keep a record of materials used.- Document all information concerning the work performed, labour and materials used to complete assigned work.- Train apprentices to Power Engineer standard and endorse appropriate documentation.- Participate in assigned training/certification to perform work of the contract.- Ensure all assigned deliverables and other reports are completed accurately and on time.- Visibly demonstrate Serco Values and work practices while completing duties.- May be required to perform work at remote and isolated sites.- Other related duties relevant to this position as may be required.
Category
Production/Skilled Trade/Warehouse
Position Type
Full-Time
Security Clearance
Reliability Status
Recruiting Location : Location
CA-NL-Goose Bay
Telework
No - Teleworking not available for this position
ID 55811
Work Location US-VA-Alexandria
If you love important, meaningful, and challenging projects and supporting the US Navy – Serco has a great opportunity for you! This position is contingent upon your ability to obtain and maintain a DoD Secret level clearance post-employment.  Serco supports the Navy as prime for their Amphibious Warfare program.  With this opportunity you will be supporting technical and programmatic management of the new Ship-to-Shore Connector (SSC), Landing Craft, Air Cushion (LCAC), Landing Craft Utility (LCU) 1600 class, and the new LCU 1700 class from cradle to grave, across the acquisition lifecycle. In this role, you will directly support the Engineering Lead in overseeing the engineer team by reviewing submissions and proposing changes and edits of construction drawings, technical manuals, craft specifications, design reports, acquisition analysis, fielding plans, etc., additionally in this role you will be expected to provide assistance, guidance, and mentoring to junior Engineers as needed.  Furthermore, in this role you will be expected to support testing and evaluation efforts of various craft systems/integration, and Builders and Acceptance Trials, as needed. In this role you will:- Be responsible for providing technical support for all aspects of requirements development, concept development, engineering, integration and test, and performance analysis as tasked by the customer and Lead Engineer.- Support fully independent interaction with customers and provides input to project managers on programmatic and technical deliverables.- Assist the customer with coordinating meetings, discussions, and action items, as needed.- Support senior technical personnel and project managers within the organization of all technical activities related to system and technical product development for both acquisition of and life cycle sustainment of all landing craft platforms.- Provide technical recommendations for craft changes, including installation drawings, TM updates, Liaison Action Reports (LARs), etc., as required.- Provide technical and design support on emergent issues in the Fleet and during all availabilities.- Perform basic engineering work in analysis, design, development, evaluation, planning, testing and operation, including the collection of information and data, performance of various tests, and engineering computations, measurements, and analyses.- Comply with applicable quality and security procedures in the performance of duties.- Travel for craft audits or inspections when required.- Perform additional duties and responsibilities as assigned, and provide backfill to the Lead Engineer during times of their absence.
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Alexandria
Telework
No - Teleworking not available for this position
ID 55762
Work Location US-DC-Washington
If you love high profile and challenging programing projects supporting the U.S. Navy- Serco has a great opportunity for you.   This Senior Financial Systems Analyst position will be on a dynamic team, working to support Navy acquisition programs at our 1100 New Jersey Ave SE # 200, Washington, DC 20003 office.   Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. This position is contingent upon your ability to maintain your DoD Secret level clearance. This position is also contingent upon an award of contract. Serco supports the acquisition management for numerous NAVSEA Program Offices.  Our team provides Engineering and Professional Support Services to these offices.You will be part of a team that works closely with the customer and other Serco teams to deliver quality systems.  Serco has been supporting NAVSEA Program Offices for over 40 years and has been recognized by the Navy for their outstanding contributions. In this role, you will:- Provide financial support services to NAVSEA Program Offices on various contracts.  - Oversee plans, as well as financial management support to maintain, milestone plans, and contract compliance.   - Work as a member of the financial support team reviewing contract deliverable requirements (CDRLs) from NAVSEA Program Offices for technical and design accuracy and adequacy.- Generate and revise financial forecasts, spend plans, and management plans to conform to significant program events or milestonesrom program initiation through life cycle support including Milestone Decisions.- Manage financial analysis projects (e.g., capital versus expense, ROI, resource allocations, budget preparation, etc.) and special statistical studies as well as cash flow projections.- Obtain and hone knowledge of NAVSEA instructions and pre-established guidelines, commonly used concepts, practices, and procedures within the Government / DoD financial and contracts management field.
Category
Finance
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-Washington
Telework
No - Teleworking not available for this position
ID 55815
Work Location US-CA-N/A
JOIN OUR TEAM to assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support Veterans (including National Guard and Reservists) and Veteran spouses through the Off-Base Transition Training (OBTT) program that conducts job assistance workshops and suggests local employment resources. This position is a hybrid work schedule- 90% on-site, 10% work from home. In this role, you will:- Teaching and/or instructing Military Veterans and Veteran spouses employment skills to transition to civilian professional and vocational occupations.- Guide the Military Veterans and Veteran spouses in identifying goals while also assisting them with recognizing any employment or education gaps.- Organize and able to manage an office.- Providing Veterans (including Reserve and National Guard) and Veteran spouses a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process.
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
US-CA-Sacramento
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 55813
Work Location US-AP-Gyeonggi-do
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. In this role, you will:- Teaching and/or instructing Military personnel transition to civilian professional and vocational occupations.- Guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps.- Organized and able to manage an office;- Providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process.
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
KR-Gyeonggi-Pyeongtaek
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 55800
Work Location CH-GE-Ansbach
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. In this role, you will:- Teaching and/or instructing Military personnel transition to civilian professional and vocational occupations.- Guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps.- Organize and able to manage an office.- Providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process.
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
DE-AE-Ansbach US Army Garrison
Telework
No - Teleworking not available for this position
ID 55781
Work Location US-CA-San Diego
Looking for a Travel Coordinator opportunity at a place you can make a difference every day? Discover this great opportunity in our Kearny Mesa (San Diego) office. Serco is looking for a highly motivated, self-starter and detail orientated Travel Coordinator to join our dynamic travel team. In this role, you will:- Arrange travel, flights, hotels and rental vehicles thru a travel agency; per Program Manager's request(s) and expensing all travel reimbursement claims on travelers’ behalf.- Support traveling employees with completion of International Travel Requests (ITR) using Serco intranet, OurWorld-NA.- Relies on instructions, manager approvals and follows pre-established Serco and government guidelines to perform the functions of the job.- Accounts expense reporting, and adjusting Microsoft excel journal entries.- Assist with the preparation of various account balances analyzes, invoices and reports.- Support travel admin team expensing and reconciling corporate credit card used for airfare, lodging, and rental cars.
Category
Other
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-CA-San Diego
Telework
No - Teleworking not available for this position
ID 55788
Work Location US-WA-N/A
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. In this role, you will:- Teaching and/or instructing Military personnel transition to civilian professional and vocational occupations.- Guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps.- Organize and able to manage an office.- Providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and who can conduct large group instruction and provide counseling on the job search process.
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-WA-Joint Base Lewis-McChord
Telework
No - Teleworking not available for this position
ID 55722
Work Location US-VA-Hampton
Are you passionate about supporting our Air Force and Aviators? So are we. If you love working as part of a collaborative team helping Defense customers develop cutting edge aviation capabilities, then this job is the place for you!  As a Air Force Requirements SME (Fifth Generation Fighter) you will lead or support projects with DoD or other Federal or Corporate customers defining, documenting, and staffing aircraft and related system requirements. Our team brings current, expert knowledge to assist our customers and they typically support more than one project at a time, providing variety in the work and security against any issues related to a single contract. Serco provides a fast-paced, collaborative work environment where individuals have an opportunity to support multiple cutting-edge projects for top government and commercial leaders.  We offer opportunities to solve problems and improve processes while leveraging the newest technologies to provide our customers the highest quality products and services.  This position is located within the Hampton Roads region of Virginia, with occasional travel required to support customers in other locations within the US.  Some remote work will be allowed. In this role, you will serve as a subject matter expert on Joint Capabilities Integration and Development System (JCIDS), Air Force, and other Services’ requirements analysis, development, and document production. You will be expected to support a wide variety of analytical projects involving requirements generation, concept of operation development, roadmap development, and life-cycle acquisition support.  You will work with senior government personnel on a regular basis and frequently be called on to provide briefings and lead large meetings. At times projects will require an client-site presence in addition to working from a Serco office. Work will include some or all of the following:- Provide objective analysis, insight, and recommendations to customers on a wide variety of topics- Develop sophisticated products such as Concepts of Operations, JCIDS documents (ICDs, CDDs, etc.), and analytical studies and policy documents- Participate in and lead collaborative working groups such as IPTs and coordinate staffing among a variety of government and industry organizations- Develop and present high-level briefings to senior government or corporate customers- May serve in project management positions- Support bid and proposal review/analysis- Contribute to business development initiatives of the company 
Category
Aviation
Position Type
Full-Time
Security Clearance
Top Secret
Recruiting Location : Location
US-VA-Langley AFB
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 55031
Work Location US-WA-N/A
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. In this role, you will:- Teaching and/or instructing Military personnel transition to civilian professional and vocational occupations.- Guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps.- Organize and able to manage an office.- Providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and who can conduct large group instruction and provide counseling on the job search process.
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-WA-Joint Base Lewis-McChord
Telework
No - Teleworking not available for this position
ID 55710
Work Location US-VA-Arlington
If you are interested in a high profile and challenging position supporting the U.S. Navy and leading a small IT support Team—Serco has a great opportunity for you! The Field Service Agent - IT Help Desk position is an important part of a dynamic government- industry team located in Crystal City/National Landing in Arlington. Use your leadership, expertise, customer service, and collaborative skills to make an impact towards our national defense and in support of our ships and Sailors around the world.  Serco provides IT system management and direct user support to Federal employees and contractors in a U.S. Navy shipboard systems acquisition program office. Our team supports the development,    production, and support of cutting-edge technology and works closely with our clients to help them be more effective and efficient.                                  In this role you will: - Provide support to IT end-users of government systems and networks on a variety of Support policies governing procurement, maintenance, or disposal of IT assets in coordination with government and contractor IT managers.- Support government IT users running Windows 10/11 and the Navy Microsoft Office 365 (O365) environment and associated software and peripherals on a government IT - Provide user assistance in resolving service calls, maintaining networked peripherals, communicating with the government IT help desk on behalf of users, assisting with user IT set-up, maintaining IT issuing documentation, inventorying assets, assisting with software installation, communicating network issues and outages, instructing and assisting users with upgrades and security patches, and providing other IT support as required.- Respond to telephone calls, email and in-person requests for technical support. Document, track, and monitor the problem to ensure timely Identify, research, and resolve technical problems. Monitor user software requirements to assess need, determine usage, and control costs. Track asset location and conduct periodic inventory.- Support program office military, government, and program office personnel with completion of the application process for network access to NIPRNet and SIPRNet systems.- Work with government management to plan for IT refreshes and upgrades. Support client’s planning, anticipating issues, and developing plans of action to solve problems.- Provide on-site supervision of small IT team and work closely with Security and the front office staff. Assist higher level headquarters staff IT personnel at times when necessary.- Configure, issue, and assist with updating of mobile phones and Assist with set-up of applications and mobile device email access.- Assist with use and optimization of collaboration tools such as SharePoint, Teams, and collaboration and work process software - Assist users with Office 365 and other common business applications
Category
Information Technology
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Arlington
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 55296
Work Location US-OH-Beavercreek
Serco provides a fast-paced, collaborative work environment where individuals have an opportunity to support multiple cutting-edge projects for top government and commercial leaders.  We offer opportunities to solve problems and improve processes while leveraging the newest technologies to provide our customers the highest quality products and services.  This position is based out of our Dayton, OH office with travel and remote work options supporting out-of-area DoD, Federal Civilian, and commercial customers as required. The Senior Acquisition Program Manager will provide multi-disciplinary support to government system acquisition program management offices and will serve as an adviser to government personnel. Duties will include planning, executing, and controlling acquisition programs; organizing, training, and supervising a support staff. Will work with senior government personnel on a regular basis, and will frequently be called on to provide briefings and lead large meetings.  The ideal candidate for this position possess U.S. Air Force acquisition experience with an active Top Secret/SCI clearance. Experience working with the Air Force Life Cycle Management Center (AFLCMC) is considered highly relevant. Serco is seeking someone who is versatile, with a broad background and demonstrated ability to produce quality work. Must be comfortable in a challenging, multi-tasking, dynamic, high-tempo, deadline-intensive environment with a flexible work schedule supporting multiple customers. Applicants must also have excellent listening as well as oral and written communication skills and be able to work collaboratively with customers and colleagues. This individual is responsible for providing acquisition management support services to ensure the effective and efficient delivery of acquisition services in support of the customer’s mission. Services include some or all of the following: - Requirements, program strategies, and acquisition plan development- Project execution- Bid and proposal review/analysis- Other related services associated with the acquisition process
Category
Project/Program Management
Position Type
Full-Time
Security Clearance
TS/SCI
Recruiting Location : Location
US-OH-Dayton
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 55208
Work Location US-VA-Arlington
Passionate about supporting our Air Force and Airmen? We are too. Serco is an acronym for “Service Company”, and that is what we do, provide the best services to our USAF customers and fellow citizens every day.  Serco is a place you can count on for growth, opportunity, and loyalty. Discover your place in our world. Serco provides a fast-paced, collaborative work environment where individuals have an opportunity to support multiple cutting-edge projects for top government and commercial leaders.  We offer opportunities to solve problems and improve processes while leveraging the newest technologies to provide our customers the highest quality products and services.  This position is based out of the National Capital Region with travel and remote work options supporting out-of-area DoD, Federal Civilian, and commercial customers as required.  The Senior Acquisition Program Manager will provide multi-disciplinary support to government system acquisition program management offices and will serve as an adviser to government personnel. Duties will include planning, executing, and controlling acquisition programs; organizing, training, and supervising a support staff. Will work with senior government personnel on a regular basis, and will frequently be called on to provide briefings and lead large meetings.  The ideal candidate for this position will possess U.S. Air Force and Space acquisition experience with an active TS/SCI clearance. Acquisition experience from other DoD service acquisition organizations is also considered highly relevant. Serco is seeking someone who is versatile, with a broad background and demonstrated ability to produce quality work. Must be comfortable in a challenging, multi-tasking, dynamic, high-tempo, deadline-intensive environment with a flexible work schedule supporting multiple customers.  Applicants must also have excellent listening as well as oral and written communication skills and be able to work collaboratively with customers and colleagues. In this role you will be responsible for providing acquisition management support services to ensure the effective and efficient delivery of acquisition services in support of the customer’s mission.  Services include some or all of the following: - Requirements, program strategies, and acquisition plan development- Project execution- Bid and proposal review/analysis- Other related services associated with the acquisition process
Category
Project/Program Management
Position Type
Full-Time
Security Clearance
TS/SCI
Recruiting Location : Location
US-VA-Arlington
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 55202
Work Location US-DC-Washington
Are you passionate about program controls and cost estimation for DoD major systems acquisition? So are we!   The Cost Estimator will serve as an advisor to government personnel to provide briefings and lead large meetings to support Department of Defense and Federal Agencies in evaluating Acquisition proposals and support peer level contract reviews. The position will be located at the Joint Base Anacostia-Bolling, Washington DC.   The primary responsibilities for this position are to:- Provide Acquisition pricing support and services- Provide full range of pricing support and services for high value, long term acquisitions, including:- Evaluating prime and sub-contractor cost proposals- Recommending prices for Procurement Contracting Office negotiations- Use independent judgment and discretion in selecting areas for review where precedent or historic data may not be available- Interpret data, study trends, forecast patterns- Project costs for long term contracts- Use economic, statistical, accounting, and financial analysis principles and techniques to evaluate contractor projections, etc.- Conduct price analysis for commercial items- Implement pricing regulatory and policy guidance- Act as a source of pricing expertise
Category
Business Systems/Analysis
Position Type
Full-Time
Security Clearance
TS/SCI
Recruiting Location : Location
US-DC-Anacostia Annex
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 55200
Work Location US-VA-Hampton
Are you passionate about supporting our Air Force and Aviators? So are we! If you love working as part of a collaborative team helping Defense customers develop cutting edge aviation capabilities, then this job is the place for you!  As a 5th Generation Fighter Requirements SME, you will lead or support projects with DoD or other Federal or Corporate customers defining, documenting, and staffing aircraft and related system requirements. Our team brings current, expert knowledge to assist our customers and they typically support more than one project at a time, providing variety in the work and security against any issues related to a single contract. Sercrco provides a fast-paced, collaborative work environment where individuals have an opportunity to support multiple cutting-edge projects for top government and commercial leaders. We offer opportunities to solve problems and improve processes while leveraging the newest technologies to provide our customers the highest quality products and services. This position is based in our Hamptons Roads, Virginia location, with occasional travel required to support customers in other locations within the US.  Some remote work will be allowed. In this role, you will serve as SME on Joint Capabilities Integration and Development System (JCIDS), Air Force, and other Services’ requirements analysis, development, and document production. You will be expected to support a wide variety of analytical projects involving requirements generation, concept of operation development, roadmap development, and life-cycle acquisition support. You will work with senior government personnel on a regular basis and frequently be called on to provide briefings and lead large meetings. At times projects will require an client-site presence in addition to working from a Serco office.  Work will include some or all of the following:- Provide objective analysis, insight, and recommendations to customers on a wide variety of topics- Develop sophisticated products such as Concepts of Operations, JCIDS documents (ICDs, CDDs, etc.), and analytical studies and policy documents- Participate in and lead collaborative working groups such as IPTs and coordinate staffing among a variety of government and industry organizations- Develop and present high-level briefings to senior government or corporate customers- May serve in project management positions- Support bid and proposal review/analysis- Contribute to business development initiatives of the company 
Category
Aviation
Position Type
Full-Time
Security Clearance
Top Secret
Recruiting Location : Location
US-VA-Langley AFB
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 55173
Work Location US-GA-Robins AFB
Are you passionate about supporting our Air Force and Airmen? We are too. Serco is an acronym for “Service Company,” and that is what we do, provide the best services to our USAF customers and fellow citizens every day. Discover your place in our world.  In this position, you will support the Positioning, Navigation, and Timing (PNT) Program Office (PNT PO) with cutting edge modernization / development, and ongoing sustainment of a variety of GPS receivers and user equipment to meet DoD and national-level priorities.- Duties include supporting the identification, documentation, and implementation of acquisition and sustainment related activities to plan, develop and implement program strategies across multiple OTA, MTA, and ACAT programs; and milestone preparation and documentation- Liaison work with other AFLCMC Program Offices, and operational units across DoD involved with GPS/PNT modernization activities- Provide expertise in support of the overall project lead, Integrated Product Teams, conferences, and meetingsThis position will be assigned within the government program office at Robins AFB, GA Responsible for providing acquisition management and related skills to ensure the effective and efficient delivery of services in support of the customer’s mission.  Services include some or all of the following: - Developing new approaches to potential issues and supporting the management of acquisition strategies for assigned projects, as directed by the project lead - Perform advanced acquisition planning, including market research and consideration of appropriate courses of action to satisfy mission needs and customer requirements- Implement plans by preparing and reviewing program documents, including detailed acquisition plans and documents, development and production schedules, engineering change proposals, and design studies- Identify, analyze and make recommendations concerning acquisition processes, trends, and emerging needs- Evaluate program and mission requirements, and integrate these activities with other program and functional elements within the program office and outside organizations
Category
Project/Program Management
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-GA-Warner Robins
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 55778
Work Location US-DC-Washington
Serco has a great opportunity for a Lead Navy Training Analyst to support PMS 339 Surface Training Systems Program Office in planning, developing, and documenting Manpower, Personnel and Training Requirements for Navy Surface Ship Programs in the Readiness and Acquisition division.  If you love high profile and challenging projects supporting the US Navy - Serco has a great opportunity for you! NAVSEA is changing the face of Navy training across the fleet. You will be part of a large team that works closely with the customer and other Serco teams to deliver quality training solutions to the Surface Navy. This team has been recognized by the Navy and the industry for their outstanding contributions to the contract and program. Our team takes a customer and employee focus to ensure a positive team working environment. The Lead Navy Training Analyst will:- Support Surface Training Systems Program Office in planning, developing, and documenting Manpower, Personnel and Training (MPT) Requirements for Navy Surface Ship Programs in the Readiness and Acquisition division. Support the analysis of CG 47 Class Cruisers, DDG 51 Class Destroyers, and FFG 62 Class Frigates MPT requirements for Ship modernization and advising leadership on program, product, or project strategies pertaining to program cost, schedule, and performance; applying systems acquisition processes, policies, procedures, and practices pertaining to cost, schedule, and technical assessments of acquisition programs; providing oversight of all acquisition, contracting and finance activities within the organization. Establish close working relationships with developing NAVSEA Warfare Centers and Learning Centers.- Responsible for performing program management activities including developing analyses and evaluating established programs, policies, procedures and identifying lessons learned and best practices for future program improvements. Interface with multiple afloat/ashore activities, program offices, Learning/Warfare Centers, Resource Sponsors, Shipbuilders, Ships Force (SF) crews, Maintenance Centers, Detailers, Subject Matter Experts (SME), and developers to advocate core competencies and execute mission. Regularly collaborate with outside Surface Navy Program Offices, In-Service Engineering Agents, Participating Managers (PARMs), Program Managers, and industry subject matter experts to support overall MPT requirements for modernization and acquisition.- Leads and/or participates in Training Working Groups, Bi-Weekly Status Reviews, conferences, and technical exchanges with NAVSEA contributing personal fleet experience and Subject Matter Expertise (SME) to address and resolve issues associated with project sub-systems, resources, capabilities, and usage.- Evaluate Navy Training System Plans (NTSPs) and Front-End Analysis (FEA) and Training Requirements Planning documents in support of new development acquisition as required by OPNAV Instruction 1500.76E.- Develop description and scope of interim and lifecycle training courses.  Collaborate with cross-departmental representatives for concurrence on training plan development.- Function as a Team Player, always ready and able to attend meetings and briefings to take notes and collaborate on the Program Manager's behalf. Act as an action item coordination (both tracking and follow-up). - Perform additional duties and responsibilities as assigned.
Category
Navy
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-Washington
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 55776
Work Location US-CA-San Diego
Looking for a Travel Coordinator opportunity at a place you can make a difference every day? Discover this great opportunity in our Kearny Mesa (San Diego) office. Serco is looking for a highly motivated, self-starter and detail orientated Travel Coordinator to join our dynamic travel team. In this role, you will:- Arrange travel, flights, hotels and rental vehicles thru a travel agency; per Program Manager's request(s) and expensing all travel reimbursement claims on travelers’ behalf.- Support travelling employees with completion of International Travel Requests (ITR) using Serco intranet, OurWorld-NA.- Relies on instructions, manager approvals and follows pre-established Serco and government guidelines to perform the functions of the job.- Accounts expense reporting, and adjusting Microsoft excel journal entries.- Assist with the preparation of various account balances analyzes, invoices and reports.- Support travel admin team expensing and reconciling corporate credit card used for airfare, lodging, and rental cars.- Relies on instruction
Category
Other
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-CA-San Diego
Telework
No - Teleworking not available for this position
ID 55769
Work Location US-FL-Jacksonville
Looking for a 100% Remote Business Systems Analyst opportunity at a place you can make a difference every day? Discover this great opportunity in our Jacksonville, FL location. Bring your ability to provided analysis support for Government systems, specifically the Naval Air Systems Command (NAVAIR) Depot Maintenance System (NDMS) systems and interfaces and make an impact towards our military defense by discovering your new role supporting this mission. Serco supports the NAVAIR on its FRCSE NDMS contract which is looking for a Business Systems Analyst I to participate as an active team member on development teams utilizing Agile development practices, disciplines, and techniques. This includes but is not limited to the following: planning, analysis and execution of assigned use cases, user stories, test scripts and product backlog as it relates to the refinement of requirements development and continuous Life Cycle Management. You will be part of a team comprised of government and contractors that work closely with other Serco team members to deliver quality support. Our team has been recognized by the Naval Air Systems Command Program as providing top quality services in support of the customers.  In this role, you will:- Translate functional user requirements into user stories, document requirements, support documentation peer reviews, document system inputs/outputs, process flows, data structures, and file layouts. - Prepare test data, conduct tests, document, and evaluate test results, identify pass/fail criteria and problems encountered, and identify and recommend corrective actions and facilitate resolution. - Provide guidance and performs training for implementation of new program releases. Identify post implementation requirements, problems, and overall process expectations. - Organize and facilitate sessions to capture and define system and interface systems change requests, research, and evaluate alternatives/options. - Coordinate on software requirements specifications. Document and respond to user questions and system change requests. - Provide support to team members for assigned systems/modules for working teams.
Category
Information Technology
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-FL-Jacksonville
Telework
Yes - May Consider Full Time Teleworking for this position
ID 55772
Work Location CA-ON-Lindsay
 SERCO is offering a $2,000 dollar sign-on bonus for this position, and this roles has a starting hourly rate of $24.86! If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc. You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation. Driver Examiners are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!   Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Driver Examiners engages with customers in a friendly, knowledgeable and professional manner. You will be part of a team that works closely with the customer and other Serco teams that that examine applicants through a road test to determine their abilities in the mechanics and handling of vehicles. Driver Examiners also conduct controlled class tests; observe and assess riding habits, skills and the applicants’ demonstrated ability in the operation of vehicles, making notes on applicants’ compliance to traffic laws, how they handle stressful situations, their adherence to driving regulations and safe driving practices.  You will provide examination results and details regarding errors, as well as areas requiring improvement and complete the evaluation forms for road test assessments, entering road test results into a system/computer. Serco’s Regional Managers and individual Site Managers lead the team of Driver Examiners, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.  This position is contingent upon your ability to Pass Criminal Record Check (CPIC); Fingerprint Criminal Record Check. In this role, you will:- Evaluate the driving abilities of driver’s licence light vehicle applicants at the G2 and G level.- Conduct road tests for those requiring special needs or for those with disabilities.- Provide grade of road test, licence information and resolve licensing issues.- Provide information and assistance related to Driver Examination services.- Responds to enquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and classes of licences.- Completes three-point verification by verbally confirming the candidates full Name, full Date of Birth and full Address.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Review information and determine test requirements.- Ensure the fair and proper conduct of examinations.- Examine applicants through a road test and determine the fitness, competency, and knowledge of driver’s licence applicants.- Provide examination results and complete evaluation forms for assessments.- Create a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.- Attends travel points to provide testing and licensing services, where applicable.- Must be able to perform physical duties of the position, this may include sitting or standing for extended periods of time and entering and exiting vehicles up to 30 times per shift.
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Lindsay
Telework
No - Teleworking not available for this position
ID 55765
Work Location US-AE-Vilseck Rose Barracks
JOIN OUR TEAMto assist and prepare ~200,000 servicemembers who separate annually from the United States Military begin a new life chapter as a civilian. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemembers through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach.  The DOL VETS TAP program needs skilled and compassionate Employment Navigators who can assist military personnel in their transition to civilian occupations and provide individual counseling on the job search process. Employment Navigators would be expected to assess the transitioning Servicemember and/or transitioning spouse’s acquired skills via tools/software provided and assist with career exploration and translating their military experience desired by future employers. The Employment Navigator reports to a Regional Manager.    In this role, you will:- Listen to Servicemembers/spouses, analyze their expressed needs, suggest solutions, and assist with refinement of career action plans. - Provide job search guidance and career advice and ensure the Servicemember or spouse understands and can access available employment related resources.- Provide labor market information, identify companies and industries in specific areas, capture skills and experience required in certain areas, and offer advice on how to apply for jobs. - Assist individuals with Career Readiness Standards (CRS) verification and serve as the DOL initial point of contact for warm hand-overs.- Provide resume and cover letter advice.- Some travel may be required.Employment Navigators will also be expected to connect transitioning Servicemembers and/or spouses to DOL government and non-government partners as well as American Job Centers/State Workforce Agencies based on the Servicemember and/or spouse’s.
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
DE-Bavaria-Vilseck
Telework
No - Teleworking not available for this position
ID 55085
Work Location US-DC-Washington
If you love engaging with high profile and challenging projects supporting the U.S. Department of Homeland Security, Serco has a great opportunity for you! The Federal Protection Service (FPS) Acquisition Specialist (Journeyman) will manage government acquisition and procurement programs, with expertise in managing finance and business operations at the national level, located in Washington, DC.  Bring your expertise and collaborative skills to make a positive impact on the security of our nation! Serco supports the Federal Protection Service (FPS) program, which is charged with protecting the buildings, grounds and property that are owned by the Federal government throughout the nation. The FPS Project Management Division is responsible for assisting the Acquisition Division in meeting acquisition and procurement objectives through project, program and investment management activities, such as market research, cost estimating, requirements development, analyses of alternatives, developing acquisition documents.  You will be providing leadership for teams of analysts in planning, facilitating, and supporting complex methodology development and evaluation, business process re-engineering, identifying best practices, change management and organizational development.  You will be coordinating team activities to lead work on highly complex procurement and contractual process/reviews performance of their functions to implement complex acquisitions and contractor performance evaluations. In the FPS Acquisition Specialist (Journeyman) position, you will:- Assist FPS contracting teams developing complex acquisition packages in support of government contracting and acquisition- Have expert knowledge of Federal contracting law, regulation, policies, precedents and related principles, policies, procedures, and audits - Assist FPS in scheduling, facilitating, and leading working groups and activities for various steps in procurement and contractual processes and reviews- Assist FPS in evaluating bid responsiveness, contractor responsibility and contractor performance- you must have familiarity with business practices and market conditions sufficient to evaluate bid responsiveness- Assist FPS by conducting research, and performing analysis of procurement requirements, including technical and cost data - Present factual findings derived from research and analyses- Interpret procurement policy, regulations, and directives- Assist FPS of composing bureau/agency guidelines  
Category
Accounting/Finance/Contracts
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-VA-Arlington
Telework
No - Teleworking not available for this position

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