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ID 56901
Work Location US-MD-Columbia
If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you!  You will be on a critical team working with the customer at our Maryland location.  Bring your business expertise and desire to learn new skills and make a difference with our government customer.  This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.This position is contingent upon customer requirements and/or their approval. Serco supports the US Government customer on a long-term contract providing broad expertise in DoD acquisition management, DoD contracting, or DoD contract management.  Our team provides business support and expertise to include tracking program status, monitoring cost, schedule, and contract performance.  You will be part of a team that works closely with the customer to deliver business expertise with an emphasis on contracts, finance, and customer service. Our managers on this team are seasoned Serco personnel who are available and responsive to ensure your success! In this role, you will:- Assist in defining and implementing schedule software (MS Project, Primavera, or specific program mandated software, etc.) management processes and procedures- Implement schedule version control processes, policies and procedures- Assist in maintaining and developing the environment for the overall Master Program/Project Schedule and or the integration of multiple project schedules into an overall Master Program Schedule- Maintain the schedule product build, staging, testing, deployment and integration- Define and implement schedule configuration management processes and procedures; such as creating product build scripts and procedures, and integrate those scripts with the schedule build process- Develop schedule version control processes, policies and procedures and ensures that they are followed on development or operational schedule development and implementation projects 
Category
Business Systems/Analysis
Position Type
Full-Time
Security Clearance
TS/SCI Poly
Recruiting Location : Location
US-MD-Columbia
Telework
No - Teleworking not available for this position
ID 56900
Work Location US-MD-Columbia
If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you!  You will be on a critical team working with the customer at our Maryland location.  Bring your business expertise and desire to learn new skills and make a difference with our government customer.  This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.This position is contingent upon customer requirements and/or their approval. Serco supports the US Government customer on a long-term contract providing broad expertise in DoD acquisition management, DoD contracting, or DoD contract management.  Our team provides business support and expertise to include tracking program status, monitoring cost, schedule, and contract performance.  You will be part of a team that works closely with the customer to deliver business expertise with an emphasis on contracts, finance, and customer service. Our managers on this team are seasoned Serco personnel who are available and responsive to ensure your success! In this role, you will:- Assist with the validation/completion of Unliquidated Obligations (ULOs)- Assist the Government Business Contract Management Offices with conducting End of the Year activities and the completion of the Actual data calls- Enter requisitions in the NSA’s financial management system that include all necessary information and documentation (PSC#, PAR, SPAT, BER#, Acq Sec# etc.)- In NSA’s financial management system, prepare non-complex Military Interdepartmental Purchase Requests (MIPR) and Economy Act Orders (EAO) and their associated requisitions.- Process incoming MIPRs and EAOs using standard BM&A process to ensure Agency acceptance.- Create and maintain spend plans in the Agency’s financial management system to document Government-specified requirements- Modify requisitions and associated documentation to comply with Contracting’s guidance to assist in the obligation of funds.- Assist Government Program Managers (GPMs) in tracking requirements through execution by tracking and monitoring requisitions through the approval and certification process and to the subsequent destination (either Contracting’s database or the receiving entity).- Pull financial reports/data from Agency systems such as FACTS, CMIS, EDSS, and CDW.- Utilize established NSA acquisition and financial management policies, procedures, regulations and tools.- Assist the Government in monitoring of proper financial code usages- Assist the Government in responding to internal and external financial data inquiries- Assist in monitoring expenses against budgets.- Assist the Government in coordination, entry, and finalization of basis of estimate data to include current year updates- Provide financial status reports to Government Program and Business Management Offices, recommending specific funding sources, identifying funding shortfalls, and identifying excess obligated funding in comparison to burn rates.- Prepare financial briefing materials for Government financial reviews- Assist the GPMs by providing data for estimating activities.- Assist in the creation of budget or financial planning for an organization, organizational unit, program, or expenditure/cost center to identify potential variances.- Coordinate and schedule financial reviews- Provide assistance in analyzing and developing improved policies, plans, methods, procedures, and systems of acquisition management.- Assist the Government Business Contract Management Offices with responses to internal and external requests for information.- Compile and report on programs and budgets; prepare presentations and other materials to support the NSA and DoD programming and budgeting processes, and basis of estimates.- Prepare program/project and budget information for Government submission to the Office of the Director, National Intelligence (ODNI), Office of the Secretary of Defense (OSD) and Congress.- Prepare tasking requests, point papers, briefing charts, spreadsheets, memos, and other documents within prescribed timelines for Government review.- Assist with the interpretation of requests for data and facts; acquire, analyze, and prepare presentations of program and budget data for use in program decision-making.- Assist in the development and maintenance of funding profiles for programs, projects, or contracts.- Assist Government with strategic business planning.- Analyze financial data and transactions for appropriate use. 
Category
Finance
Position Type
Full-Time
Security Clearance
TS/SCI Poly
Recruiting Location : Location
US-MD-Columbia
Telework
No - Teleworking not available for this position
ID 56898
Work Location US-MD-Columbia
If you love high profile and challenging software systems engineering projects, Serco has a great opportunity for you!  This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.This position is contingent upon customer requirements and/or their approval. You will be part of a team tasked with design and development of new software as well as integration and modification of existing software to system components. You will be responsible for performing characterization and performance tuning of various software stacks throughout the system including managing the software and system test development, performance, and benchmarking for each HPC node type throughout the System of Systems.  Additional tasking includes design and development of new software as well as integration and modification of existing software to system components. You will be responsible for performing characterization and performance tuning of various software stacks throughout the system including managing the software and system test development, performance, and benchmarking for each HPC node type throughout the System of Systems. In this role, you will:- Analyze user requirements to derive software design and performance requirements. - Debug existing software and correct defects. - Design and code new software or modify existing software to add new features. - Write or review software and system documentation. - Integrate existing software into new or modified systems or operating environments. - Develop simple data queries for existing or proposed databases or data repositories - Have experience using languages such as C, C++, Python, Java, Perl, JavaScript, etc. - Have experience with agile development processes. - Have experience with source code control systems, such as Git. - Have experience using collaboration and software development tools (ie. Atlassian). - Develop and execute test procedures for software components. - Have experience with software development using continuous integration practices. - Develop software solutions by analyzing system performance standards and conferring with users or system engineers; analyzing systems flow, data usage and work processes; and investigating problem areas. - Perform Unix shell scripting.  - Have experience developing software for HPC systems using parallel development languages/paradigms such as SHMEM, MPI, UPC, Chapel, or P-Threads. - Have experience developing software targeted to take advantage of a specific architecture's unique features, whether those features are in the processor, memory, network, storage, or other area of an HPC system. - Modify existing software to adapt to new hardware or to improve its performance.  - Design, develop, and modify software systems, using scientific analysis and mathematical models to predict and measure outcomes and consequences of design decisions. - Develop assemblers, compilers, simulators, drivers, board support packages, health & status monitoring packages, and other low-level software.  - Develop event driven, or data driven analytics. - Develop or implement algorithms to meet or exceed system performance and functional standards. - Develop or modify software to optimally map algorithms to a particular hardware architecture. - Have experience with container technologies, such as Docker. - Recommend and implement suggestions for improving documentation and software development process standards. - Oversee one or more software development teams and ensure the work is completed in accordance with the constraints of the software development process being used on any particular project. - Confer with system engineers and hardware engineers to derive software requirements and to obtain information on project limitations and capabilities, performance requirements, and interfaces. - Coordinate software installation on a system and monitor performance to ensure operational specifications are met.
Category
Information Security/Cyber
Position Type
Full-Time
Security Clearance
TS/SCI Poly
Recruiting Location : Location
US-MD-Columbia
Telework
No - Teleworking not available for this position
ID 56940
Work Location US-DC-Washington
Are you looking for a rewarding role with a global company, where you can be part of a dynamic, highly technical group of professionals supporting the defense of our nation? As a part of Team Submarine, located in Washington, DC, you will be expected to bring your drive, and collaborative skills to make a positive impact supporting our military and the safety of our Sailors. Serco North America (Serco-NA) supports the US Navy for their Team Submarine contract in the maintenance, sustainment, and disposal of in-service submarines. The Team Submarine concept unifies diverse submarine-related activities into a single submarine-centric organization with the goal of eliminating traditional stovepipe structures and processes in the submarine research, development, acquisition, and maintenance communities. Team Submarine provides improved communication among the various offices that contribute to the overall success of the United States Submarine Force. Serco-NA is seeking a Deep Submergence Systems Admistrator to support the Submarine Safety and Quality Assurance Division (SEA07Q) at Naval Sea Systems Command (NAVSEA), located in the Washington Navy Yard, Washington, DC. The SEA07Q office is responsible and accountable for the Submarine Safety (SUBSAFE), Fly-By-Wire Ship Control Systems (FBW SCS), and Deep Submergence Systems (DSS) Certification programs. Its director advises the Deputy Commander (SEA07) and acts as the Program Manager for Submarine Safety and Quality Assurance programs. SEA07Q provides quality assurance and independent oversight for all of the SUBSAFE/FBW SCS/DSS certification responsible activities across the globe. This program ensures the safety of all Sailors aboard SUBSAFE, FBW SCS, and DSS certified assets.  
Category
Other
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-Washington
Telework
No - Teleworking not available for this position
ID 56934
Work Location US-VA-N/A
Looking for a career where you can make a difference every day? Discover this great opportunity to be a part of a dynamic team as a Patent Classifier. Serco’s Intellectual Property (IP) Services Program performs patent related classification analysis for the United States Patent and Trademark Office (USPTO) and the European Patent Office (EPO), as well as performing similar analysis and patent search for law firms and inventors. This is a great opportunity for a candidate who is seeking a team driven environment, but is also a strong, independent worker. Successful candidates can make significant contributions to the patent industry while working in the growing economy. The work performed by Serco Patent Classifiers supports a contract with the USPTO as well as related commercial patent search and analysis services. Our subject matter areas include:- Chemical and Biomedical Sciences – Polymers/Catalysts/Pharmaceutical Compounds/Chemical Compounds/Analytical Chemistry/Coating Compositions/Microbiology & Molecular Biology/Surgery- Industrial Chemistry – Molding/Coating/Chemical Etching/Chemical Processes/Printing/Metallurgy/Separation (solids gases, liquids)/Stock Materials/Batteries/Fiber Treatment/Containers and Packaging- Civil Engineer and Transportation – Aeronautical, Marine & Land Vehicles/Construction (buildings, brides, roadways)/Vehicle Drive Trains/Weapon Systems/Engines/Earth Working/Furniture- Mechanical Engineering – Fasteners/Machine Elements/Measuring & Testing (electrical, optical, radiation)/Tools- Metal Machining/Fluid Handling/Heating & Refrigeration/Fluid systems- Communications – Networks/Optical Communications/Telecommunications (multiplexing, digital signal processing, etc.)- Computer Science – Databases/Cryptography/Software/Dynamic Storage/Data Processing/Security/Hardware/E-Commerce- Electronics and Semiconductors – Semiconductor Active Devices & Manufacture/Electrical Devices & Components/Power Systems & Control/Electronic CircuitryAs a Patent Classifier, you can expect to:- Be expected to determine appropriate classifications in accordance with both U.S. and international patent classification systems through technical knowledge, research, and automated tools.- Have technical expertise in one or more of the following technologies: Engines, Aeronautical, marine and land vehicles, buildings, bridges, roadways, vehicle drive trains, weapons, earth working.- Have exceptional analytical skills and attention to detail.- Have strong reading comprehension skills and written communication skills.- Have the ability to use Microsoft Office Word and Excel, and work on a computer workstation 8 hours per day.- Learn patent classification, search, and examination processes.- Apply knowledge of classification processes to assign U.S. Patent Classification (USPC) and Cooperative Patent Classification (CPC) codes to complex technical subject matter.- Apply knowledge of classification, search, and examination processes to provide analysis and prepare written reports for patent attorneys and others in the IP industry.- Use automated systems to perform research and classification operations.- Function in a production-based environment with emphasis on operating efficiently and accurately at a significant pace.- Work independently with minimal supervision.- Work closely with others in a team environment.- Participate in on-going program training to expand knowledge in additional technical fields and patent services.
Category
Other
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-VA-Harrisonburg
Telework
Yes - May Consider Full Time Teleworking for this position
ID 56844
Work Location US-OH-Beavercreek
If you want to work on cutting edge Air Force programs, Serco-WBB has a great opportunity for you!   Serco is seeking a talented Program Manager to join the team onsite at Wright-Patterson AFB, OH.  This role will be supporting the Special Programs Division (AFLCMC/WAG). This position is contingent upon your ability to maintain/transfer an active DoD Secret clearance. The Fighters and Advanced Aircraft, Special Programs Division develops, tests, and rapidly fields classified Air Force aeronautical capabilities. AFLCMC/WAG conducts studies to identify new capabilities; transitions laboratory technologies to operational platforms; executes demonstrations; and develops, tests, and rapidly fields new capabilities for the warfighter. You will be providing bold and innovative program management solutions on one or more programs by working with labs, test organizations, operational users, and industry.  Visit the following link for more information about how Serco supports our Veterans https://www.serco.com/na/careers/veterans-at-serco. In this role, you will: - Provide program management support to classified programs utilizing DoD acquisition processes and policies for the procurement of systems, subsystems, and life cycle acquisition management. - Assist in initiating new prototype and development programs- Employ acquisition program analysis in the areas of acquisition and contracting strategy, program planning and control, schedule development, test, configuration management, risk management, contract changes, financial management, production, and product support- Assist in the planning, development, editing, and staffing of acquisition document products- Develop and present briefings on program status and/or recommendations to senior leadership- Conduct technical evaluations of contractor proposals- Assist in annual program cost estimates and Program Objective Memorandum development and submission- Interface with weapons system contractors, vendors, and Government users regarding programmatic aspects- Support program technical interchange meetings, program management reviews, executive management reviews, test meetings, development/operational test events, integrated product team meetings, software/hardware design reviews, etc- Perform program risk assessments and develop mitigation plans- Transition programs to production and long-term sustainment- Review and give feedback to contract deliverable products
Category
Project/Program Management
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-OH-Wright-Patterson AFB
Telework
No - Teleworking not available for this position
ID 56862
Work Location US-MS-Pascagoula
Join Serco as a Navy Certified, Diesel Engine Inspector. You will be on a team that is evaluating and managing the delivery of new amphibious ships and landing craft to the fleet. Our team is led by a Program Manager and Deputy Program Manager, each having decades of experience working in the DoD and Shipbuilding Industry. Our Amphibious Warfare Operation, which is part of Serco's Maritime Engineering, Technology and Sustainment (METS) business, provides critical services to nearly all U.S. Navy amphibious ships and craft. You will work closely with Government and industry professionals, shipbuilders, and other support personnel. We have only one objective: to ensure our clients’ mission objectives are achieved with the highest level of capability and assurance, and at the lowest possible cost. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors and marines. This position is contingent on your ability to obtian, maintain, and transfer your secret clearance post employment. In this role, you will:- Support the waterfront and advise the HM&E Government Lead of production and design issues. - Oversee installation and repair of marine power plants, propulsion systems, and other mechanical and electrical equipment in ships, docks, and marine facilities. - Provide direction on projects from inception through completion and to provide technical and managerial assistance on all aspects of project management to comply with the technical requirements of the contract for the customer. - Evaluate performance in terms of actual and planned task schedules and resource requirements. - Review work for quality assurance. - Compose memoranda, reports, and other documentation highlighting project steps and status for daily and weekly meetings with customer. - Attend meetings and make presentations about project status and work commitments. - Ensure training of staff members and instructs them on customer’s methods, procedures, and standards. - Evaluate, develop or implement procedures regarding project documentation and development. - Troubleshoot technical problems and take corrective action. - Participate in long-range planning, analysis, and program design. - Participate in the planning and design of new projects as requested. - Conduct Configuration Management (CM) by maintaining the integrity of work products using configuration identification, configuration control, configuration status accounting, and configuration audits. - Assist in maintaining or developing ship specifications and ship drawings, engineering change proposals, and potential work items. - Collaborate with government and contractor personnel to develop technical documentation per contract requirements.- Other duties as assigned. 
Category
Navy
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-MS-Pascagoula
Telework
No - Teleworking not available for this position
ID 56860
Work Location US-MS-Pascagoula
Join Serco as a Senior Waterfront Hull, Mechanical, and Electrical (HM&E) Marine Engineer. You will be on a team that is evaluating and managing the delivery of new amphibious ships and landing craft to the fleet. Our team is led by a Program Manager and Deputy Program Manager, each having decades of experience working in the DoD and Shipbuilding Industry. Our Amphibious Warfare Operation, which is part of Serco's Maritime Engineering, Technology and Sustainment (METS) business, provides critical services to nearly all U.S. Navy amphibious ships and craft. You will work closely with Government and industry professionals, shipbuilders and other support personnel. We have only one objective: to ensure our clients’ mission objectives are achieved with the highest level of capability and assurance, and at the lowest possible cost. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors and marines. This position is contingent on your ability to obtain, maintain, and transfer your secret clearance post employment.  In this role, you will:- Support the waterfront and advise the HM&E Government Lead of production and design issues. - Resolves technical issues and support on-site meetings. - Research, design, develop, test, or supervise the manufacturing and installation of electrical equipment, components, or systems.- Develop, engineer, and prepare ship machinery and propulsion systems. - Oversee installation and repair of marine power plants, propulsion systems, heating and ventilating systems, and other mechanical and electrical equipment in ships, docks, and marine facilities. - Study drawings and specifications and perform complex calculations to conceive equipment and systems designed to meet requirements. - Oversee and evaluate operation of equipment during acceptance testing, ship trials, and shakedown cruises.- Conduct Configuration Management (CM) by maintaining the integrity of work products using configuration identification, configuration control, configuration status accounting, and configuration audits. - Assist in maintaining or developing ship specifications and ship drawings, engineering change proposals, and potential work items. - Collaborate with government and contractor personnel to develop technical documentation per contract requirements. 
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-MS-Pascagoula
Telework
No - Teleworking not available for this position
ID 55710
Work Location US-VA-Arlington
If you are interested in a high profile and challenging position supporting the U.S. Navy and leading a small IT support Team—Serco has a great opportunity for you! The Field Service Agent - IT Help Desk position is an important part of a dynamic government- industry team located in Crystal City/National Landing in Arlington. Use your leadership, expertise, customer service, and collaborative skills to make an impact towards our national defense and in support of our ships and Sailors around the world.   Serco provides IT system management and direct user support to Federal employees and contractors in a U.S. Navy shipboard systems acquisition program office. Our team supports the development,      production, and support of cutting-edge technology and works closely with our clients to help them be more effective and efficient.                                                                 In this role you will: - Provide support to IT end-users of government systems and networks on a variety of Support policies governing procurement, maintenance, or disposal of IT assets in coordination with government and contractor IT managers.- Support government IT users running Windows 10/11 and the Navy Microsoft Office 365 (O365) environment and associated software and peripherals on a government IT - Provide user assistance in resolving service calls, maintaining networked peripherals, communicating with the government IT help desk on behalf of users, assisting with user IT set-up, maintaining IT issuing documentation, inventorying assets, assisting with software installation, communicating network issues and outages, instructing and assisting users with upgrades and security patches, and providing other IT support as required.- Respond to telephone calls, email and in-person requests for technical support. Document, track, and monitor the problem to ensure timely Identify, research, and resolve technical problems. Monitor user software requirements to assess need, determine usage, and control costs. Track asset location and conduct periodic inventory.- Support program office military, government, and program office personnel with completion of the application process for network access to NIPRNet and SIPRNet systems.- Work with government management to plan for IT refreshes and upgrades. Support client’s planning, anticipating issues, and developing plans of action to solve problems.- Provide on-site supervision of small IT team and work closely with Security and the front office staff. Assist higher level headquarters staff IT personnel at times when necessary.- Configure, issue, and assist with updating of mobile phones and Assist with set-up of applications and mobile device email access.- Assist with use and optimization of collaboration tools such as SharePoint, Teams, and collaboration and work process software - Assist users with Office 365 and other common business applications
Category
Information Technology
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Arlington
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 56919
Work Location US-GA-Athens
Serco is currently seeking an Environmental Laboratory Chemist. This is an exciting opportunity that involves both field and laboratory testing and support for environmental samples. The Chemist I will assist with the performance of established chemical analyses, instrument calibrations and maintenance, and data interpretation and validation.Serco supports the Environmental Protection Agency (EPA) where every day is Earth Day.  Our skilled scientists collaborate with EPA staff at their state-of-the-art Laboratory Services and Applied Science Division (LSASD) in Athens Georgia. Here you’ll be part of the Environmental Service Assistance Team helping the EPA achieve their mission to protect human health and the environment. Serco offers a collaborative environment with opportunities for learning and expanding knowledge and skills.In this role, you will:- Conduct metals digestion and analysis utilizing EPA methods.- Conduct organic extractions utilizing EPA methods.- Perform TDS/TSS, TOC, % solids and other analyses utilizing EPA methods.- Perform TCLP sample preparation using EPA methods.- Perform hazardous waste disposal for laboratories.- Maintain, troubleshoot, and calibrate instruments.- Prepare reagents and samples to be used in performing assays.- Demonstrate proper cleaning techniques for work area, instrumentation, and equipment.- Interpret and evaluate data and upload results to Laboratory Information Management System (LIMS) for a final report.- Perform review on the organic and inorganic analytical data to ensure completeness and integrity of results.- Perform sample disposal and Laboratory clean ups for GLP practice.- Perform SOP review, internal audit, and corrective action when needed.- Monitor workflow for incoming samples and manage backlog and due dates.- Work independently on administrative and technical projects assigned by laboratory supervisors.- Manage general laboratory operations and functions, including monitoring and requesting supplies and materials to maintain lab supply inventory.- Track inventory of supplies and reagents to ensure no interruption of workflow.- Trend and monitor key performance metrics.  - Operate other instrumentation as trained.- Communicate effectively with EPA staff.
Category
Other
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-GA-Athens
Telework
No - Teleworking not available for this position
ID 56842
Work Location US-DC-Washington
Join Serco as a Senior-level Acquisition Management Specialist. You will be on a team that is evaluating and managing the delivery of new amphibious ships and landing craft to the fleet. A Program Manager and Deputy Program Manager lead our team, each having decades of experience working in the DoD and Shipbuilding Industry. Our Amphibious Warfare Operation provides critical services to nearly all U.S. Navy amphibious ships and landing craft. You will work closely with Government and industry professionals, shipbuilders, and other support personnel. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors and marines. Our objective: to ensure our clients’ mission objectives are achieved with the highest level of capability and assurance, and at the lowest possible cost. This position is contingent on your ability to obtian, maintain, and transfer your secret clearance post employment. In this role, you will:- Provide direct support to the ship Acquisition Program Managers (APM).- Staffs all taskings from APMs associated with design, contracts, production, and post-delivery issues.- Apply knowledge and expertise in acquisition program management to specified programs throughout their life cycles.- Advise on acquisition process and areas relating to acquisition policy matters including acquisition streamlining, integrated systems management, manning, best practices, and lessons learned.- Provide advanced expertise and innovation in interpreting, organizing, executing, and coordinating assignments.- Apply advanced principles, theories, and concepts to the exploration of the subject area, definition of scope, and selection of problems for investigation.- Support the System Program Director at executive levels within the government and other contractor organizations, including major program reviews, inspections, conferences, and other program evaluations and major milestone events.- Interact frequently between the program office, supporting government offices, other contractors, and higher headquarters mid to upper-level staff. 
Category
Navy
Position Type
Part-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-Washington
Telework
Yes - May Consider Full Time Teleworking for this position
ID 56917
Work Location US-AZ-N/A
Are you looking for a challenging and exciting career? Serco has great opportunities as Air Traffic Control Specialists or Air Traffic Managers! Various locations are available!! Serco is one of the largest non-government Air Navigation Service Providers (ANSP) in the world. We deliver air traffic control (ATC) services for small and medium regional airports as well as the largest commercial air hub on the globe. Serco is also the only commercial ANSP to provide all the three ATC disciplines: Terminal Tower, Terminal Approach Control, and Enroute Center. No wonder we are one of the largest non-government employers of Air Traffic Controllers in the world! Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly, and expeditious movement of air traffic through the nation's airspace. Air Traffic Managers must be familiar with standard Air Traffic Control (ATC) concepts, practices, and procedures. A manager must rely on experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is expected. Managers lead and direct the work of others to accomplish the daily operation of the facility. What we offer: - $5,000 Sign On Bonus or optional first year paid time off allowance.- Additional incentives may apply based upon specific tower location. As a member of the Air Traffic Control team, you can expect to:- Answer radio calls from arriving/departing aircraft- Issue landing/takeoff instructions- Issue information such as runway usage, wind velocity/direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity- Issue air traffic clearances- Perform critical weather observations as a Limited Aviation Weather Reporting Station (LAWRS) observer, and to disseminate timely weather information to pilots, other air traffic control facilities and other users of the National Airspace System.- Transfer and receive control of aircraft- Operate equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, backup equipment, etc.- Alert Aircraft Rescue Fire Fighters and other first responders to aircraft experiencing emergency situations- Coordinate with and issue instructions to airport vehicles/personnel- Maintain and disseminate records of daily operations- Perform on-the-job training instructor duties as required
Category
Aviation
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-AZ-
Telework
No - Teleworking not available for this position
ID 56897
Work Location US-AL-Redstone Arsenal
Serco has a Cybersecurity - Software Assurance Analyst opening in Huntsville, Alabama. Join our team working at the Missile Defense Agency and use those skills.  The mission of the Missile Defense Agency (MDA) is to develop and deploy a layered Missile Defense System to defend the United States, its deployed forces, allies, and friends from missile attacks in all phases of flight.  This position will be based in Huntsville, Alabama. This position is contingent upon your ability to maintain/transfer your DoD Secret clearance. Our team provides solutions for statutory and DoD requirements for Independent Verification and Validation (IV&V) for the MDA.  They provide IV&V for MDA’s weapon systems, business systems, RDT&E environments and Defense Industrial Base partners.  We work closely with the Agency’s Security Control Assessors, Software Assurance Manager, and the Authorizing Official.  The team is 42 people with staff in Huntsville and Colorado Springs, CO.  Join our team working at the Missile Defense Agency and use those skills!  Visit the following link for more information about how Serco supports our Veterans https://www.serco.com/na/careers/veterans-at-serco.In this role, you will: - Conducting technical aspects of cybersecurity software code review and vulnerability/risk analysis. The ideal candidate will have hands on experience with HP Fortify 360 and knowledge of Cybersecurity RMF Controls Validation Testing as well as an understanding of DoD testing tools and techniques, DISA STIGs and IAVM requirements. This is a technical cybersecurity position and solving complex technical cybersecurity issues will be required- Perform software assessments on COTS/GOTS/Open Source software for cybersecurity vulnerabilities- Utilize static, dynamic and manual techiques to perform software analysis- Create software analysis and vulnerability reports- Evaluate networks, IT components, and weapon system for compliance with published DoD guidance and adherence to the Risk Management Framework- Perform vulnerability and STIG scans to include Assured Compliance Assessment Solution (ACAS) Security Center, Security Technical Implementation Guidelines (STIG), and SCAP Compliance Checker (SCC)- Interface with Information System Security Manager and Officers (ISSM/ISSO) to review Systems Security Plans (SSPs), risk assessment reports, eMASS authorization packages, and Plans of Actions and Milestones (POA&Ms)- Generate Software Assessment Reports in technical and non-technical ways for customers 
Category
Information Security/Cyber
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-AL-Huntsville
Telework
No - Teleworking not available for this position
ID 56894
Work Location US-OH-Beavercreek
Support cutting edge Air Force programs as a member of the dedicated Serco team at Wright Patterson Air Force Base, OH!  As an Experienced Software and Computer Engineer, you will be supporting the Special Programs Division (AFLCMC/WAG) at Wright-Patterson AFB, Ohio.  (This is not an EPASS contract).   This position is contingent upon your ability to maintain/transfer an active DoD Secret clearance and have the ability to obtain a Top Secret clearance. The Fighters and Advanced Aircraft, Special Programs Division develops, tests, and rapidly fields classified Air Force aeronautical capabilities. AFLCMC/WAG conducts studies to identify new capabilities; transitions laboratory technologies to operational platforms; executes demonstrations; and develops, tests, and rapidly fields new capabilities for the warfighter. Visit the following link for more information about how Serco supports our Veterans https://www.serco.com/na/careers/veterans-at-serco. Using your experience in DevSecOps, Jira, Scrum, Kanban, automated testing, static analysis and dynamic analysis, you will be providing bold and innovative computer engineering solutions on multiple programs by working with labs, test organizations, operational users, prime contractors, and subcontractors.   In this role, you will: - Develop software and computer engineering strategies in support of the acquisition, development, and sustainment of weapon systems, subsystems, and/or support equipment- Assess the interfaces and interaction of a computer system’s software, firmware, and hardware (includes real-time operating systems and embedded processing for mission or safety applications)- Actively participate in software-centric technical reviews and transitioning efforts from traditional methodologies to Agile and continuous delivery- Design workflows and production processes for software capabilities- Translate user requirements into system requirements- Conduct assessments of DoD contractor software deliveries for aircraft / test equipment- Analyze software performance deficiencies; make recommendations for corrective action- Audit DoD contractors for software configuration and control measures and verify appropriate quality accreditation- Evaluate contractor proposed design changes and solutions, perform systems analyses and technological/trade-off study assessments- Review the system design software architecture and interoperability requirements- Evaluate system test plans for software and participate in the conduct of system, subsystem, and component testing; review and analyze test data; make recommendations- Assess communication bus architectures, Field Programmable Gate Arrays (FPGA), and firmware & hardware layer development- Support development and review of program and contract documentation- Conduct technical evaluations of contractor proposals
Category
Engineering
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-OH-Wright-Patterson AFB
Telework
No - Teleworking not available for this position
ID 56855
Work Location US-DC-Washington Navy Yard
If you seek a rewarding, high profile and challenging position supporting projects for the US Navy- Serco has a great opportunity for you!  This position will be on a dynamic team, supporting Team Submarine.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors.Matt Hawkins, https://www.linkedin.com/in/hawkinsma, leads this high-performing contractor team supporting NAVSEA. Serco-NA is seeking a motivated submarine shore facilities project manager to provide oversight and programmatic support to the COLUMBIA Class program office in the Washington, DC area. This program office is responsible for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation and Live Fire Test and Evaluation of the COLUMBIA Class submarine. The program is a major defense acquisition program and is of significant political importance with Congress and the Office of the Secretary of Defense. You must have an Active Secret clearance to be considered. Serco supports the US Navy as a prime for their Team Submarine contract supporting the acquisition of submarines. The Team Submarine concept unifies once diverse submarine-related activities into a single submarine-centric organization with the goal of eliminating traditional stovepipe structures and processes that created impediments and inefficiencies in the submarine research, development, acquisition, and maintenance communities. Team Submarine provides improved communication among the various offices that contribute to the overall success of the United States Submarine Force.  General Duties- Manage multiple priorities and provide technical recommendations/solutions to complex problems encountered during the administration of the construction contracts.- Coordinate post-award contract meetings, preconstruction conferences, (informal or formal) partnering meetings, schedule acceptance meetings, design review meetings, coordination and mutual understanding meetings, and final inspections.- Manage Requests for Information and deliver timely responses.- Provide effective and timely contractual correspondence; be capable of tactfully and professionally communicating (verbal and in writing) program office requirements.- Prepare Unclassified and Classified briefs for audiences up to and including the Flag level- Develop and manage routing and signatures for official PMS 397 correspondence- Provide engineering and systems engineering support to the program office- Prepare and execute environmental documentation for exercises as it required by U.S law- Recommend courses of action for unexpected technical and programmatic issues related to military construction- Generate Acquisition documentation for Milestone Reviews- Perform technical planning, cost, schedule, risk, supportability, and effectiveness analysis for total systems; analyses performed at concept, design, test, evaluation and operational phases- Review and develop analytical and technical input needed to evaluate documentation and development of briefs to ensure accurate, timely and essential information is proved to decision makers
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-
Telework
No - Teleworking not available for this position
ID 56856
Work Location US-DC-Washington Navy Yard
If you seek a rewarding, high profile and challenging position supporting projects for the US Navy- Serco has a great opportunity for you!  This position will be on a dynamic team, supporting Team Submarine.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. Matt Hawkins, https://www.linkedin.com/in/hawkinsma, leads this high-performing contractor team supporting NAVSEA. As a Submarine Agile Facilitator, you will work with a dynamic and highly diverse team of professionals supporting the NAVSEA COLUMBIA Class Program Office (PMS-397).  Your work will help ensure that the COLUMBIA Class SSBN is fully sustained during its entire life cycle.  This position plays an essential role in sustainment of the entire COLUMBIA Class program and requires periodic travel to various locations. Job Responsibilities: - Act as an Agile Facilitator to support teams in design sprints to develop processes, structures, and procedures to execute COLUMBIA Class sustainment initiatives.- Assist in authoring technical papers and presentations for management across a wide spectrum of agencies.   - Manage several teams' JIRA and Confluence boards to ensure all required data is correctly entered, maintained, and tasks are assigned and tracked according to priority.- Liaison with other Navy commands and contractors to maintain communication and data flow to participating teams within PMS397.- Conduct Agile indoctrination and process training as required by management within the project teams.  Develop and lead Agile training when required or as appropriate for the team(s).- Participate in teams mapping interdependencies and relationships between divergent teams/product lines to include using appropriate software to map these findings.- Support several cross functional teams, using your submarine, shipyard, and maintenance experience to help the team achieve goals, develop processes, and provide guidance and constructive feedback.- Provide analysis of historic maintenance issues of submarine lifecycles to implement change and process improvement for new classes. Participate in data gathering for complex modeling of future states of material availability and assist in proofing these models.
Category
Logistics
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-
Telework
No - Teleworking not available for this position
ID 56878
Work Location US-WA-Fort Lewis
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. In this role, you will:- Teaching and/or instructing Military personnel transition to civilian professional and vocational occupations.- Guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps.- Organize and able to manage an office.- Providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and who can conduct large group instruction and provide counseling on the job search process.
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
US-WA-Joint Base Lewis-McChord
Telework
No - Teleworking not available for this position
ID 56787
Work Location CA-NL-N/A
Are you a self-starter always thinking of better ways to do things? Are you looking to be part of a dynamic team focused on providing top-quality services to customers? If yes, please keep reading!  As a member of Serco’s dynamic team, your expertise and collaborative skills will make a positive impact towards our military defense and safety of our soldiers.As the Royal Canadian Air Forces’ prime service provider at 5 Wing Goose Bay, Labrador, our team delivers comprehensive air operations, emergency services, logistics and engineering expertise to the Department of National Defence. We work on behalf of DND’s “no fail” mission at Goose Bay: supporting NORAD operations for the projection of air power on the north and northeast coasts of Canada, while supporting military training for the Canadian Armed Forces, Allies and NORAD. 5 Wing Goose Bay provides effective training facilities, adaptable infrastructures, and a unique, austere, and challenging training location.   Currently, Serco Canada has over 1,200 employees across four provinces, including a strong and growing Indigenous workforce. You will be part of a team that works closely with the military customer and other Serco teams to deliver quality and efficient services to DND. The Serco team has been recognized as one of Atlantic Canada’s Top Employers for 4 years in a row and received the prestigious Atlantic Canadian Aerospace and Defence Association. Industry Excellence Recognition Award for Gender and Diversity Excellence. In this role, you will:- Read diagrams and schematic drawings to determine work procedures.- Install sheet metal items for heating-cooling/exhaust equipment (including insulation), machinery according to layout plans using hand pneumatic and power tools, and/or welding equipment.- Operate hoisting and lifting devices to position machinery and parts during the installation, set-up and repair of sheet metal items.- Assist shop Supervisor/lead mechanic with estimates for repairs and/or installations. - Adjust, repair and install dampers and repair or replace defective parts.- Operate machinery and tools to fabricate parts required during maintenance or set-up of machinery and/or equipment.- Clean, lubricate and perform other routine maintenance work.- Fabricate sheet metal items prior to installation using hand, pneumatic and power tools, and/or welding equipment.- Assemble and position scaffolding, ladders, and other elevated work platforms for the installation/checking of heating-cooling/exhaust duct systems and sheet metal items.- Required to assist other trades/Trades Helpers in performance of their duties.- May be required to operate light duty vehicles and other vehicles in the performance of their duties.- Required to train apprentices up to Journeyperson level and endorse appropriate documentation.- Required to periodically work in adverse weather conditions and remote locations.- Ensure all assigned deliverables and other reports are completed accurately and on time.- Visibly demonstrate Serco Values and work practices while completing duties.- Other related duties relevant to this position as may be required.
Category
Engineering
Position Type
Temporary/Term Full-Time
Security Clearance
Reliability Status
Recruiting Location : Location
CA-NL-Goose Bay
Telework
No - Teleworking not available for this position
ID 56887
Work Location US-DC-Washington
If you are looking for a position that will allow you to take your skillset in a new and different direction, consider applying for the Financial Analyst w/NAVSEA Experience role, located in Washington, DC.    As part of Team Submarine, you will be a part of Serco’s effort to assist the US Navy with supporting the acquisition of submarines by adhering to a concept that unifies once diverse submarine-related activities into a single submarine-centric organization with the goal of eliminating traditional stovepipe structures and processes that created impediments and inefficiencies in the submarine research, development, acquisition, and maintenance communities. Team Submarine provides improved communication among the various offices that contribute to the overall success of the United States Submarine Force. In the role of Financial Analyst w/NAVSEA Experience you will collaborate with the team that provides programmatic support to one of our NAVSEA customers?  If so, in this role, you will:- Review presentations, briefs, and formal correspondence for NAVSEA review and final approval.- Maintain applicable Plans of Actions and Milestones (POA&M) as directed/required.- Collect information and provide recommendations to senior decision-makers through well-written documents.- Communicate with various Program Office representatives within NAVSEA, SSP, United Kingdom, contracting entities and other Department of Navy organization in supporting PM concerns.- Provide analysis and metrics for issues that arise in the Program (i.e., late delivery analysis, delay claim analysis, and other availability issues).- Organize and maintain Program tracking files/tools on program status, actions items and issues. - Attend meetings and program reviews, provide presentations, written materials, and/or electronic communications with foreign country representatives from one of more countries. This may include interfacing with foreign liaison officers located at US Navy and/or contractor facilities.- Provide timely and efficient responses for all urgent tasking.- Provide financial analyst services including data gathering, budget and financial analysis, and trend analysis.- Be responsible for various financial functions such as budgeting, auditing, forecasting and analysis.- Collect and review financial data from various sources.- Create, maintain, and update financial databases and spreadsheets, and generate various financial reports as required.- Maintain appropriate records and documentation.- Provide financial models and financial statements, apply forecasting techniques, and evaluate performance against budget submissions.- Coordinate with Branch Head and field activities to establish funding priorities.Reconcile spend plans according to Resource Management Plan and weekly status reports.- Compile and submit Task Assignment Sheets to initiate financial transactions.- Track and reconcile funds obligation and expenditure status.- Responds to financial data calls.- Coordinate with the field activities to establish timely receipt of reimbursable funds.- Support the team in performing additional duties and responsibilities as assigned.- Ensure program correspondence and deliverables are in accordance with Serco's Quality Assurance Program. 
Category
Navy
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-Washington
Telework
No - Teleworking not available for this position
ID 56830
Work Location CA-ON-Kingston
 As the Senior Employment Services Manager you will manage the full cycle of the Serco portfolio for the assigned Catchment Area:  supporting, developing and challenging service delivery partners to meet and exceed performance targets and maintain contract compliance in the pursuit of Customer Service Standards and Key Performance Indicators. You will build strong, collaborative working relationships with service delivery partners; advise and guide; build realistic pipeline reporting; challenge and address under-performance and non-compliance. You will regularly review the supply chain to ensure it is fit for purpose and has the capacity to meet performance targets. You will work with External Stakeholders, providing performance updates at review meetings and partnership meetings. As the world experiences significant workforce shortages in all sectors which are further exasperated by the ongoing pandemic, now more than ever employment service play a vital part in rebuilding the economy. As a key member of Serco’s Employment Services team, you will build key relationships that will support community job seekers and businesses and help to build a healthy economy from a community lens. As the Senior Employment Services Manager, you will provide leadership to a multi-disciplinary team to deliver quality employment services to Ontarians within a Kingston and Pembroke, Ontario. In this role, you will:- Build and maintain key relationships with community groups and businesses that will ensure success of employment services.- Establish meaningful relationships that will result in improved employment results for specialized populations and disadvantaged or marginalized groups: Indigenous, Black and Racialized, People with Disabilities, Newcomers to Canada, Francophone, LGBTQ2S.- Oversee overall service delivery and performance of the Service Providers (SP’s).- Conduct weekly performance review meetings, and support the Employment Services Director in contract reviews, with SP’s.- Support SP’s in identifying opportunities to improve contract performance and, working with Serco’s.- Quality Manager and Partnership Manager to support SP’s in appropriate strategies and establishing goals to address under-performance; develop and monitor performance improvement plans.- Identify and report on risks and issues as appropriate, and lead on resolution of operational, contractual and performance issues as they arise with SP’s.- Encourage SP partners to commit to a practice of continuous improvement and the sharing of best practice among the Serco ES network. Co-ordinate quarterly partnership meetings with supply chain partners to update on performance and share best practices.- Build an understanding of SP’s current and future needs and priorities regarding the ES contract, and use such understanding to inform and influence the development of an effective network of partners to deliver employment services.- Build effective and productive relationships with partners based on three key factors for success: mutual trust and understanding, open-ness and excellent communications, and a joint approach to managing delivery.- Act as a point of escalation within Serco’s complaints handling protocols, listening to participants’ complaints and identifying and facilitating solutions with supply chain partners, or further escalating unresolved issues.- Establish a collaborative working environment among all stakeholders to facilitate partnership working and high level of motivation, innovation and communication.- Undertake such additional duties as may be reasonably required, commensurate with the level of responsibility within the area.- This role has reporting responsibilities and therefore support to ensure success of the direct reports.
Category
Operations Management
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
CA-ON-Kingston
Telework
Yes - May Consider Full Time Teleworking for this position
ID 56808
Work Location US-DC-Washington
If you seek a rewarding, high profile and challenging position supporting projects for the US Navy- Serco has a great opportunity for you!  This position will be on a dynamic team, supporting Team Submarine.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. The General Requirements SIT Support position reports to senior Serco staff and the General Requirements SIT Lead, as required, and performs the following duties:- Provide direct support to senior Serco staff and the Navy General Requirements SIT to resolve VIRGINIA Class construction issues in support of on-time production and delivery of Submarines.- Review, assess, and analyze technical reports covering Navy submarine hull, mechanical, and electrical (HM&E) components with a focus on non-metallic materials such as adhesives, vibration control materials, seals, coatings, and thermal, acoustic, and electrical insulation but including other materials and components, as required.- Identify, review, and assess relevant specifications, drawings, standards, and requirements documents to support preparation of technical solutions.- In collaboration with senior Serco and Navy staff, prepare timely written technical assessments and decision papers, letters, and packages for official release.- Interface with technical stakeholders including shipbuilders, shipyards, maintenance facilities, and technical authorities to generate technical solutions and support preparation of technical decision papers, letters, and packages for official release.- Organize and maintain electronic directory of technical papers, letters, and packages for efficient and timely retrieval. Track and report status of commitments. Attend applicable meetings required to support the SIT Lead and prepare monthly progress reports and an annual statement of accomplishments.- Other duties as assigned.  
Category
Navy
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-
Telework
No - Teleworking not available for this position
ID 56832
Work Location US-DC-Washington
If you love high profile and challenging programing projects supporting the US Navy and Commercial Customers - Serco has a great opportunity for you! Serco is seeking a Military Analyst for a NAVSEA program to develop and maintain Microsoft Office based products to manage data for surface ship modernization operations and modernization data metrics in support of quick turn-around data calls. The Military Analyst performs assignments for Navy ship modernization, including data collection, compilation, and analysis. The Analyst anticipates future requirements and assists in evaluating plans for various projects or program activities to meet requirements, using their personal initiative and intellectual curiosity to find and offer solutions for complex challenges. In this role, you will:- Conduct analytical studies of navy ship repair and modernization operations and use a rational basis for decision making or resource allocation.- Provide strategic solutions to the government customer, based on analysis of data provided.- Collect, compile, and provide critical analysis of metrics on the quality documents. - Apply your operational background and academic understanding of analytic theory to assist in solving current and/or future mission needs or to correct problem areas.- Create/maintain Microsoft Office based products as required.- Participate in working groups, program development forums, analytical activities, readiness exercises, training, education, and other forums as required to accomplish contract requirements.- Perform additional duties and responsibilities as assigned.
Category
Navy
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 56838
Work Location US-DC-Washington
Deputy Product Support & Readiness (PS&R) APM   If you are seeking a challenging professional role supporting the US Navy - Serco has a great opportunity for you!  Join our team who are currently supporting the PMS 460 DDG(X) program, also known as the Next-Generation Guided-Missile Destroyer program. It is a United States Navy program that is developing a new class of surface combatant vessels. PMS 460T is looking for a Deputy PS&R APM that will be working hand to hand with PS&R APM with main focus in early acquisition milestone planning and/or execution. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. This position is contingent upon your ability to obtain and maintain a DoD Security clearance. PS&R Mission:Create a sustainable program that meets CDD Sustainment (KPP/KSA) and DOTmLPF-P requirements that impacts key areas such as sustainability, maintenance planning, and operational availability by providing a holistic engineering approach focusing on logistics and supportability, on-time sparing, material availability, while keeping manpower analysis, Operation and Support cost monitoring, in addition to create cross functional teams that helps define and track product support plans that efficiently keep critical systems and subsystems operational. Strategic plans and working groups will be developed in early design phases to enable coordination across key stakeholders, leverage lessons learned, implement proven technology driven solutions and align DDG(X) Integrated Product Support Elements (IPSE). As the Deputy PS&R, you will:- Develop ILS plans and help in defining DDG(X) product support strategy.- Create, update, and define detail PS&R Schedules.- Define processes to assess/analyze product supportability initiatives for the DDG(X) Program.- Create, modify, and define product support plans covered under lifecycle support on various DODINS i.e., 5000.91, 5000.2, among others. Example of those plans are Life Cycle Sustainment Plan, RAM-C Plan, MER, among others.- Collaborate across organizations in various study guides as requested.- Present new product support and readiness ideas/plans, to PS&R APM, to help improve DDG(X) readiness, utilizing proper implementation of the integrated product support elements (IPSe)
Category
Engineering/Ship Construction
Position Type
Part-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 56765
Work Location US-DC-Washington
Serco Inc is looking for a Project Control Analyst to join our team. You will participate in the planning, tracking, analysis and reporting of performance on projects of varying contract type, size, complexity and level of risk. The Project Controller is a key member of the program team and works directly with the Program Manager to help define the project's goals and objectives; and recommends actions to improve progress and performance.  You will have significant interface with Program/Project Managers, senior technical staff, as well as other functional organizations including contracts, finance, accounts receivable, subcontract management and procurement. Hybrid Role based out of Washington, DC The Project Control Analyst participates in the planning, tracking, analysis and reporting of performance on projects of varying contract type, size, complexity and level of risk. This role will be a key member of the program team and works directly with the Program Manager to help define the project's goals and objectives; and recommends actions to improve progress and performance. The project control analyst will have significant interface with Program/Project Managers, senior technical staff, as well as other functional organizations including contracts, finance, accounts receivable, subcontract management and procurement.  In this role, you will:- Provide cost, schedule and funding planning, reporting, monitoring and analysis support to Program Managers including Work Breakdown Structures (WBS), Basis of Estimates (BOEs) and development of time-phased budgets and schedules. - Lead project set up in compliance with contractual terms, conditions and requirements. - Prepare program financial Estimates at Complete (EAC) and meet deadlines for submission requirements.- Identify project risks and opportunities and provide analytical contribution in working resolution with PM, Contracts, Procurement and Finance/Accounting.- Review and assess all contract modifications.- Advise the program management team of impacts as necessary.- Monitor costs and manpower on a weekly basis ensuring that actuals are within budget and charged to the correct job number.- Process cost transfers as required.- Perform analytical review and arithmetic checks of cost reporting documentation.- Prepare accurate and complete variance analysis and reporting.- Prepare/Support Internal Program Review (IPR) presentations for manage
Category
Finance
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-DC-Washington
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 56841
Work Location US-TX-San Antonio
Looking for a Senior Cyber Security Engineer opportunity that is high profile and challenging that is programing projects supporting the US Army?  Discover this great opportunity in our San Antonio, TX location. This position is contingent upon your ability to obtain/maintain/transfer your NACI clearance. Serco supports the US Army as a prime for their IMCOM contract.  Our team monitors, evaluates, and maintains systems and procedures to protect the data systems and databases from unauthorized access. These systems are deployed world-wide and to allow our Service Members and their families access to services they use daily. You will be part of a small, high performance team that works closely with the customer to deliver quality systems.  David Falk [https://www.linkedin.com/in/david-falk-b293b018/] leads this team with over 20 years’ experience and is an Army veteran.  The team has been recognized by the Army and IMCOM for their outstanding contributions to the contract and program. We are looking for someone with flexibility and desire to engage as part of a small, high-performance team. The Senior Cyber Security Engineer will monitor, evaluate, and maintain systems and procedures to protect the data systems and databases from unauthorized users. Identify potential threats and respond to reported security violations. Determine causes of security breaches and research, recommend, and implement changes to procedures to protect data from future violations. Assist in educating users on security procedures.  In this role, you will:- Lead and manage efforts to obtain Department of Defense (DoD) IT system Authority to Operate for various unclassified systems.- Recommend best practice procedures and documentation methods in support of the Risk Management Framework (RMF) process.- Work as a member of a team for collaborative efforts amongst internal employees, customer personnel and third-party contractor personnel in Information Assurance tasks.- Compile and enter data and security artifacts in support of the development/maintenance of System Security Plans and Risk Management Framework accreditation packages for IT systems within eMASS.- Monitor, evaluate, and maintain systems and procedures to protect the data systems and information from unauthorized users.- Identify potential threats and respond to reported security violations.- Determine causes of potential security breaches and research, recommend, and implement changes to procedures to protect data from future violations.- Exercise vigilance in emerging threats while assessing necessary actions through IAVM’s.- Assist in educating users on security practices, procedures, threat awareness and best practices.- Inform and provide reports to government customer regarding program information assurance issues.- Coordinate with government personnel and others to gain approvals and achieve Authority to Operate.- Develops and manages appropriate Plan of Actions and Milestones (POA&M). - Manages ongoing security operations to include ensuring compliance with system patches, updates, and Security Technical Implementation Guide (STIG) actions.- Potentially engage in surge efforts involving other engineering and administrative activities within the project team to meet deadlines.- Identify potential threats and respond to reported security violations.
Category
Information Security/Cyber
Position Type
Full-Time
Security Clearance
NACI
Recruiting Location : Location
US-TX-San Antonio
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 56826
Work Location US-CA-Oxnard
Are you an Air Traffic Controller looking for a challenging and exciting career? Serco has a great opportunity for you located in Oxnard, CA! Serco is one of the largest non-government Air Navigation Service Providers (ANSP) in the world. We deliver air traffic control (ATC) services for small and medium regional airports as well as the largest commercial air hub on the globe. Serco is also the only commercial ANSP to provide all the three ATC disciplines: Terminal Tower, Terminal Approach Control, and Enroute Center. No wonder we are one of the largest non-government employers of Air Traffic Controllers in the world!Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly, and expeditious movement of air traffic through the nation's airspace.  What we offer:- - In compliance with state and local laws regarding pay transparency, the salary for this role is $38.57/hour; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills.- $5,000 sign on bonus or optional first year paid time off allowance. As a member of the Air Traffic Control team, you can expect to:- Answer radio calls from arriving/departing aircraft- Issue landing/takeoff instructions- Issue information such as runway usage, wind velocity/direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity- Issue air traffic clearances- Perform critical weather observations as a Limited Aviation Weather Reporting Station (LAWRS) observer, and to disseminate timely weather information to pilots, other air traffic control facilities and other users of the National Airspace System.- Transfer and receive control of aircraft- Operate equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, backup equipment, etc.- Alert Aircraft Rescue Fire Fighters and other first responders to aircraft experiencing emergency situations- Coordinate with and issue instructions to airport vehicles/personnel- Maintain and disseminate records of daily operations- Perform on-the-job training instructor duties as required
Category
Aviation
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-CA-Oxnard
Telework
No - Teleworking not available for this position
ID 56827
Work Location US-CA-Hawthorne
Are you an Air Traffic Controller looking for a challenging and exciting career? Serco has a great opportunity for you located in Hawthorne, CA! Serco is one of the largest non-government Air Navigation Service Providers (ANSP) in the world. We deliver air traffic control (ATC) services for small and medium regional airports as well as the largest commercial air hub on the globe. Serco is also the only commercial ANSP to provide all the three ATC disciplines: Terminal Tower, Terminal Approach Control, and Enroute Center. No wonder we are one of the largest non-government employers of Air Traffic Controllers in the world!Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly, and expeditious movement of air traffic through the nation's airspace.  What we offer:- - In compliance with state and local laws regarding pay transparency, the salary for this role is $38.26/hour; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills.- $5,000 sign on bonus or optional first year paid time off allowance. As a member of the Air Traffic Control team, you can expect to:- Answer radio calls from arriving/departing aircraft- Issue landing/takeoff instructions- Issue information such as runway usage, wind velocity/direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity- Issue air traffic clearances- Perform critical weather observations as a Limited Aviation Weather Reporting Station (LAWRS) observer, and to disseminate timely weather information to pilots, other air traffic control facilities and other users of the National Airspace System.- Transfer and receive control of aircraft- Operate equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, backup equipment, etc.- Alert Aircraft Rescue Fire Fighters and other first responders to aircraft experiencing emergency situations- Coordinate with and issue instructions to airport vehicles/personnel- Maintain and disseminate records of daily operations- Perform on-the-job training instructor duties as required
Category
Aviation
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-CA-Hawthorne
Telework
No - Teleworking not available for this position
ID 56824
Work Location US-VA-Norfolk
Looking for a professional role at a place you can have influence every day?  In the role of the Test Engineer, you will be a part of a dynamic team responsible for testing C5ISR programs at our customer site in Norfolk, Virginia, and at our local office in Hampton, Virginia.  Bring your expertise and collaborative skills to make an impact towards our national security homeland defense. Serco supports the Navy in the acquisition of new technology used to defend our nation. Our team reviews acquisition documentation, develops test plans, executes test events, collects, and analyzes data, and writes test reports.  This includes programs supporting the US Navy’s Operation Test and Evaluation Command (OPTEVFOR). You will be part of a five to seven member team that collaborates closely with the customer and other Serco teams to deliver quality test analysis and reports.  The team has been supporting Test and Evaluation for over 15 years and has been recognized by both the Navy and DHS for their outstanding contributions. In this role, you will:- Perform as the Test and Evaluation Engineer that supports the OPTEVFOR C5ISR Test Division in the review of acquisition documents, development of complex test plans, execution of operational tests, the reduction and analysis of data, and the writing of test reports. - Support Operational Test and Evaluation (OT&E) events to provide the OPTEVFOR with an evaluation of the mission capability of the system or service when employed in a realistic, operational environment. - Support the Operational Test Coordinator in providing a T&E Strategy brief to the Department of Homeland Security Director of T&E for all major acquisition programs under DHS engagement. - Assists in providing OT&E strategy associated with operational testing and drafting of applicable sections of the TEMP per policy with the T&E Manager and T&E WIPT.- Work directly with senior technical personnel, stakeholders, and project managers in the planning and execution of test events.- Employ existing guidelines and instructions, guidance from higher-level engineers, experience, and independent judgment to plan and accomplish test objectives.  
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Norfolk
Telework
No - Teleworking not available for this position
ID 56811
Work Location US-DC-Washington
If you are looking to move to your next level, the Navy Logistics Analyst role will steer you in the right direction!  This position will be on a dynamic team supporting Team Submarine in Washington, DC.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. Serco will provide logistics support in the area of deep submergence systems to the customer, a defense acquisition program management office, which is responsible for the technical development, acquisition modernization, and sustainment of critical Navy systems.In this role, you will:- Develop an understanding of the principles of integrated logistics support (ILS) and work in a team in applying your energy and enthusiasm to assigned programs throughout their life cycles.- Participate in the systems engineering processes to influence design from its inception throughout the lifecycle, facilitating supportability to maximize the availability, maintainability effectiveness and capability of in-service submarines at the lowest Total Ownership Cost (TOC).- Provide subject matter expertise and programmatic support for Diminishing Manufacturing Sources and Material Shortages (DMSMS) and Obsolescence Management.- Review system and component level design development documents to provide engineering/sustainment/programmatic expertise and support.- Coordinate with Logistic Branch Head and field activities to establish funding priorities.- Reconcile spend plans according to Resource Management Plan.- Compile and submit Task Assignment Sheets to initiate financial transactions.- Provide direct interface with NAVSUP-WSS, NAVSUP-GLS, NAVSUPFMS, NAVSUP-DLA Contracting and DLA Centers.- Interface between ISEA and NAVSUP for Interactive Computer Aided Provisioning System (ICAPS) in support of Interim Supply Support (ISS) spares procurements. - Review and update ILS Plans and coordinate efforts with ISEA Newport and Keyport- Assist NAVSUP planner in reviewing Depot Level Repair (DLR) candidates prior.- Communicate timely and accurate program status updates to all clients as required.- Be able to travel at least 10% of the time.   
Category
Logistics
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-Washington
Telework
No - Teleworking not available for this position
ID 56805
Work Location US-DC-Washington Navy Yard
Serco has a great opportunity for you to take an advancing role in supporting U.S. Navy acquisition programs for cutting edge systems and sensors! Active Secret clearance required to be considered for this role. Join an integrated government-industry team in and around the historic Washington Navy Yard right by Nationals Stadium. Be instrumental to the support of defense acquisitions while building your professional background and expertise in support of the world’s greatest Navy.Serco will provide technical support to its customer, a defense acquisition program management office which is responsible for the development, acquisition, production, fielding, and lifetime support of critical Navy systems.  This mid-level cyber systems engineering position has aspects of hardware and software requirements generation, project status updates, architecture design analysis, system security threat assessment and mitigation, and evaluation of new technologies, policy, and doctrine. In this role you will:- Provide direct support to the Information Systems Security Manager (ISSM).- Responsible for the Authorization and Assessment (A&A) review process for over 25 new and existing above water sensor and laser systems ensuring that RMF cybersecurity requirements are satisfied in accordance with applicable DOD, NIST, Department of the Navy (DON), and NAVSEA series instructions.- Perform RMF package assessments using the DISA Security Technical Implementation Guides (STIGs), Security Content Automation Protocol (SCAP) and the Assured Compliance Assessment Solution (ACAS) files.- Advise the ISSM and other program stakeholders regarding A&A cybersecurity matters to include change control, Information Assurance Vulnerability Management (IAVM), EXORD’s, FRAGO’s, DoD and DoN Policy.- Perform additional duties and responsibilities as assigned.
Category
Information Security/Cyber
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-Washington
Telework
No - Teleworking not available for this position
ID 56809
Work Location US-DC-Washington
If you are looking to move to your next level in Naval Engineering, the Navy Engineer role will steer you in the right direction!  This position will be on a dynamic team supporting Team Submarine in Washington, DC.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. Serco will provide engineering support in the area of deep submergence systems to the customer, a defense acquisition program management office, which is responsible for the technical development, acquisition modernization, and sustainment of critical Navy systems. In this role you will:- Provide engineering and systems engineering support to the program office.- Recommend course of action(s) for unexpected technical and programmatic issues.- Generate Acquisition documentation for Milestone Reviews.- Perform technical planning, cost, schedule, risk, supportability, and effectiveness analysis for total systems; analyses performed at concept, design, test, evaluation, and operational phases.- Review and develop analytical and technical input needed in order to evaluate documentation and development of briefs to ensure accurate, timely and essential information is provided to decision makers. 
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-Washington
Telework
No - Teleworking not available for this position
ID 56810
Work Location US-DC-Washington
If you are looking to move to your next level in Naval Engineering, the Navy Engineering Support role, will steer you in the right direction! This position will be on a dynamic team supporting Team Submarine in Washington, DC.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our Sailors. Serco will provide engineering support in the area of deep submergence systems to the customer, a defense acquisition program management office which is responsible for the technical development, acquisition modernization, and sustainment of critical Navy systems. In this role you will:- Provide engineering and systems engineering support to the Program Office.- Recommend course of action(s) for unexpected technical and programmatic issues. - Generate acquisition documentation for Milestone Reviews.- Perform technical planning, cost, schedule, risk, supportability, and effectiveness analysis for total systems; analyses performed at concept, design, test, evaluation, and operational phases.- Apply engineering and analytical disciplines to ensure that safety is considered in all aspects of design, development, operation, maintenance, and modification of systems and platforms.   
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-Washington
Telework
No - Teleworking not available for this position
ID 56789
Work Location US-VA-Norfolk
JOIN OUR TEAMto assist and prepare ~200,000 servicemembers who separate annually from the United States Military begin a new life chapter as a civilian. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemembers through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach.  The DOL VETS TAP program needs skilled and compassionate SeniorEmployment Navigators who can assist military personnel in their transition to civilian occupations and provide individual counseling on the job search process. Employment Navigators would be expected to assess the transitioning Servicemember and/or transitioning spouse’s acquired skills via tools/software provided and assist with career exploration and translating their military experience desired by future employers. The Employment Navigator reports to a Regional Manager.    In this role, you will:- Listen to Service Members, analyze their expressed needs, suggest solutions, and action plans. - Provide job search guidance and career advice; assure the TSM understands and can access available resources. - Assist with job matching of vacancy postings, with TSM’s skills and work requirements.- Provide labor market information, identify companies and industries in specific areas, capture skills and experience required in certain areas, and offer advice on how to apply for jobs.- Possess extensive knowledge of the current labor market information.- Provide resume and cover letter advice.- Assist with training and mentoring other TAP career counselors as well as possess the sound organizational and positive leadership skills for site management support Employment Navigators will also be expected to connect transitioning Servicemembers and/or spouses to DOL government and non-government partners as well as American Job Centers/State Workforce Agencies based on the Servicemember and/or spouses.
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Norfolk
Telework
No - Teleworking not available for this position
ID 56807
Work Location US-MD-Columbia
If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you!  You will be on a critical team working with the customer at our Maryland location.  Bring your business expertise and desire to learn new skills and make a difference with our government customer.  This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.This position is contingent upon customer requirements and/or their approval. Serco supports the US Government customer on a long-term contract providing broad expertise in DoD acquisition management, DoD contracting, or DoD contract management.  Our team provides business support and expertise to include tracking program status, monitoring cost, schedule, and contract performance.  You will be part of a team that works closely with the customer to deliver business expertise with an emphasis on contracts, finance, and customer service. Our managers on this team are seasoned Serco personnel who are available and responsive to ensure your success! In this role, you will:- Assist with the validation/completion of Unliquidated Obligations (ULOs)- Assist the Government Business Contract Management Offices with conducting End of the Year activities and the completion of the Actual data calls- Enter requisitions in the NSA’s financial management system that include all necessary information and documentation (PSC#, PAR, SPAT, BER#, Acq Sec# etc.)- In NSA’s financial management system, prepare non-complex Military Interdepartmental Purchase Requests (MIPR) and Economy Act Orders (EAO) and their associated requisitions.- Process incoming MIPRs and EAOs using standard BM&A process to ensure Agency acceptance.- Create and maintain spend plans in the Agency’s financial management system to document Government-specified requirements- Modify requisitions and associated documentation to comply with Contracting’s guidance to assist in the obligation of funds.- Assist Government Program Managers (GPMs) in tracking requirements through execution by tracking and monitoring requisitions through the approval and certification process and to the subsequent destination (either Contracting’s database or the receiving entity).- Pull financial reports/data from Agency systems such as FACTS, CMIS, EDSS, and CDW.- Utilize established NSA acquisition and financial management policies, procedures, regulations and tools.- Assist the Government in monitoring of proper financial code usages- Assist the Government in responding to internal and external financial data inquiries- Assist in monitoring expenses against budgets.- Assist the Government in coordination, entry, and finalization of basis of estimate data to include current year updates- Provide financial status reports to Government Program and Business Management Offices, recommending specific funding sources, identifying funding shortfalls, and identifying excess obligated funding in comparison to burn rates.- Prepare financial briefing materials for Government financial reviews- Assist the GPMs by providing data for estimating activities.- Assist in the creation of budget or financial planning for an organization, organizational unit, program, or expenditure/cost center to identify potential variances.- Coordinate and schedule financial reviews- Provide assistance in analyzing and developing improved policies, plans, methods, procedures, and systems of acquisition management.- Assist the Government Business Contract Management Offices with responses to internal and external requests for information.- Compile and report on programs and budgets; prepare presentations and other materials to support the NSA and DoD programming and budgeting processes, and basis of estimates.- Prepare program/project and budget information for Government submission to the Office of the Director, National Intelligence (ODNI), Office of the Secretary of Defense (OSD) and Congress.- Prepare tasking requests, point papers, briefing charts, spreadsheets, memos, and other documents within prescribed timelines for Government review.- Assist with the interpretation of requests for data and facts; acquire, analyze, and prepare presentations of program and budget data for use in program decision-making.- Assist in the development and maintenance of funding profiles for programs, projects, or contracts.- Assist Government with strategic business planning.- Analyze financial data and transactions for appropriate use. 
Category
Finance
Position Type
Full-Time
Security Clearance
TS/SCI Poly
Recruiting Location : Location
US-MD-Columbia
Telework
No - Teleworking not available for this position
ID 56792
Work Location US-PA-N/A
If you seek a rewarding, high profile and challenging position supporting projects for the US Navy- Serco has a great opportunity for you!  This position will be on a dynamic team, supporting Team Submarine.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors.John Cottingham, former submarine commanding officer, https://www.linkedin.com/in/johnmcottingham, leads this high-performing contractor team supporting NAVSEA. Team Submarine’s Submarine Program Offices are responsible for: The acquisition of the OHIO Class replacement and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E) and Live Fire Test and Evaluation (LFT&E) of the COLUMBIA Class. The program is a major defense acquisition program and is of significant political importance with Congress and the Office of the Secretary of Defense (OSD).The acquisition of New Construction Submarines and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E), Live Fire Test and Evaluation (LFT&E), and Fleet introduction of the U.S. Navy’s newest class of nuclear attack submarines. The program is a major defense acquisition program with a total life cycle cost of approximately $336B. Additionally, successful improvement of the Class' capabilities is of significant political importance with Congress and the Office of the Secretary of Defense (OSD).The SSN(X) Office is responsible for the acquisition and design of the future fast attack submarine and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E) and Live Fire Test and Evaluation (LFT&E) of the future submarine. The future Attack Submarine will be designed to retain multi-mission capability and sustained combat presence in denied waters with a focus on greater speed, stealth, and horizontal payloads and salvo rates.  Serco supports the US Navy as a prime for their Team Submarine contract supporting the acquisition of submarines. The Team Submarine concept unifies once diverse submarine-related activities into a single submarine-centric organization with the goal of eliminating traditional stovepipe structures and processes that created impediments and inefficiencies in the submarine research, development, acquisition, and maintenance communities. Team Submarine provides improved communication among the various offices that contribute to the overall success of the United States Submarine Force.  Serco-NA is seeking a motivated and experienced engineer to provide manufacturing expertise and programmatic support to the PEO SSBN Director of the Submarine Industrial Base.  General Duties- Provide manufacturing, engineering and supply chain analytical support to the program office- Recommend course of action(s) for unexpected technical and programmatic issues related to RDT&E- Perform technical planning, cost, schedule, risk, supportability and effectiveness analysis for total systems; analyses performed at concept, design, test, evaluation and operational phases- Review and develop analytical and technical input needed in order to evaluate documentation and development of briefs to ensure accurate, timely and essential information is proved to decision makers- Prepare Unclassified and Classified briefs for audiences up to and including the Flag level- Demonstrate ability to be a team player; work well with others; contribute positively to work/team environment while continually seek ways to enhance contribution to the team- Rely on experience and judgment to plan and accomplish goals- Perform a variety of tasks with technical rigor and little or no supervision- Typically report to a systems integration team lead
Category
Engineering
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
US-PA-
Telework
Yes - May Consider Full Time Teleworking for this position
ID 56784
Work Location US-DC-Washington
If you seek a rewarding, high profile and challenging position supporting projects for the US Navy- Serco has a great opportunity for you!  This position will be on a dynamic team, supporting Team Submarine.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors.John Cottingham, former submarine commanding officer, https://www.linkedin.com/in/johnmcottingham, leads this high-performing contractor team supporting NAVSEA. Team Submarine’s Submarine Program Offices are responsible for: The acquisition of the OHIO Class replacement and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E) and Live Fire Test and Evaluation (LFT&E) of the COLUMBIA Class. The program is a major defense acquisition program and is of significant political importance with Congress and the Office of the Secretary of Defense (OSD). The acquisition of New Construction Submarines and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E), Live Fire Test and Evaluation (LFT&E), and Fleet introduction of the U.S. Navy’s newest class of nuclear attack submarines. The program is a major defense acquisition program with a total life cycle cost of approximately $336B. Additionally, successful improvement of the Class' capabilities is of significant political importance with Congress and the Office of the Secretary of Defense (OSD). The SSN(X) Office is responsible for the acquisition and design of the future fast attack submarine and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E) and Live Fire Test and Evaluation (LFT&E) of the future submarine. The future Attack Submarine will be designed to retain multi-mission capability and sustained combat presence in denied waters with a focus on greater speed, stealth, and horizontal payloads and salvo rates. You must have an Active Secret clearance to be considered. Serco supports the US Navy as a prime for their Team Submarine SHAPM contract supporting the acquisition of submarines. The Team Submarine concept unifies once diverse submarine-related activities into a single submarine-centric organization with the goal of eliminating traditional stovepipe structures and processes that created impediments and inefficiencies in the submarine research, development, acquisition, and maintenance communities. Team Submarine provides improved communication among the various offices that contribute to the overall success of the United States Submarine Force.  Serco-NA is seeking a motivated individual to provide programmatic support to one of our NAVSEA customers.  Serco-NA has an opening for a program manager with submarine expertise to support an active contract with the U.S. Navy in Washington, DC. General Duties- The Program Manager will be the primary customer contact for all activities, regularly meeting with and updating the customer on project status. - The Program will establish and maintain effective relationships with the program manager and the deputy program manager. - The Program Manager will lead program review sessions with customer to discuss cost, schedule, and technical performance. - The Program Manager shall provide acquisition management planning and execution support- The Program Manager will be the single point of contact on all contract management support related issues, including required reports and presentations to the program manager and deputy program manager, responsible for quality control and timeliness.- The Program Manager shall provide financial and management support to TI Manager to assist in budget development for the contract- Additional responsibilities for the Program Manager include but are not limited to:- Delivering the technical performance within cost and schedule parameter through completion of the contract. - Managing the technical and administrative staff and providing ongoing direction in the performance of the assigned program. - Developing and monitoring program plan including time and cost estimates, ensuring delivery of project outputs on schedule and within funding. - Leading technical discussions for project reviews, including preparing and delivering formal briefings. - Performs additional duties and responsibilities as assigned.
Category
Project/Program Management
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-Washington
Telework
No - Teleworking not available for this position
ID 56793
Work Location US-PA-Fracville
Looking for a Diesel Mechanic opportunity at a place you can make a difference every day? Serco is hiring in Frackville, PA. Serco is the nationwide leader in our industry and works exclusively for large, utility fleet customers throughout the U.S. Bring your experience and industry skills and become a part of the Serco Fleet Maintenance Services team. Our shops are well-equipped with parts and tools, and well-maintained with excellent physical security. We have up to date diagnostic tools and technical resources available for every need. When you join the Serco team you become a part of Serco’s and our customer’s family. On our team, your voice is heard and respected. Serco values our technicians’ competence and maturity, and you are trusted and empowered to work independently, and self-directed while being involved in all shop decisions that impact you. Serco is a place you can count on with long-term, government-backed contracts, trusted leadership, and loyal colleagues. Spend the rest of your career with us. The schedule for this opportunity will be 2nd shift, 3:00-11:30pm Monday through Friday. Overtime and 10% 2nd shift differential pay eligible. Potential of earning a sign-on bonus dependent on experience and availability.  In this role, you will:- Operate automotive and diesel vehicles and construction and material handling equipment.- Inspect, diagnose, and repair bucket truck and digger derrick hydraulic systems- Perform engine, electrical and drivability diagnostics/repair.- Perform PA state inspections and manufacturer recommended services.- Diagnose and repair aftertreatment systems.- Provide clear and accurate information when entering work order data into a fleet maintenance system.- Be responsible for scheduling and prioritizing work derived from driver reports and planned maintenance.
Category
Production/Skilled Trade/Warehouse
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-PA-Frackville
Telework
No - Teleworking not available for this position
ID 56791
Work Location US-KY-Fort Campbell
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. In this role, you will:- Teaching and/or instructing Military personnel transition to civilian professional and vocational occupations.- Guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps.- Organize and able to manage an office.- Providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process.
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
US-KY-Fort Campbell
Telework
No - Teleworking not available for this position
ID 55536
Work Location US-DC-Washington
Serco has a great opportunity for you to take an advancing role in supporting U.S. Navy acquisition programs for cutting edge systems and sensors!  Join an integrated government-industry team in and around the historic Washington Navy Yard right by Nationals Stadium. Be instrumental to the support of defense acquisitions while building your professional background and expertise in support of the world’s greatest Navy.Serco will provide technical support to its customer, a defense acquisition program management office which is responsible for the development, acquisition, production, fielding, and lifetime support of critical Navy systems.  This systems engineering position has aspects of requirements development and updating, tracking of system performance issues and resolution, coordinating systems engineering team deliverables, and provide liason support to government and industry stakeholders. In this role you will:- Provide direct support to the Lead System Engineer- Provide proactive systems engineering assistance to include requirements generation for radar systems/subsystems- Develop and update requirements (e.g., Contract Data Requirements List (CDRL) management)- Coordinate the Advance Radars Local Configuration Control Board (LCCB) ensuring programmatic Configuration Management Process is operating according to DoD and Navy Standards- Provide liaison support independently representing the radar team to stakeholders across government and industry- Ability to work from the Washington Navy Yard area at least 10% of time for meetings and other tasks. A hybrid work environment is allowed and some travel (<5%) may be required.- Ability to work part-time (<10%) from NSWC Dahlgren- Perform additional duties and responsibilities as assigned 
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-Washington Navy Yard
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 56785
Work Location US-VA-N/A
If you love high profile and challenging projects supporting the US Navy and Commercial Customers - Serco has a great opportunity for you!   SHAPM supports the design, development, testing, oversight, and procurement of the COLUMBIA Class submarine's Integrated Power System (electrical distribution system and electric drive) and provides engineering oversight of VA and CVN ships service turbine generator (SSTG) control systems. - The individual will provide executive-level insight and help develop high-level roadmaps to advance US, UK, and Australian submarine shipbuilding capacity and capability, the submarine supplier base, and the submarine industrial base workforce. - He/She may be called upon to represent Serco or the Government shipbuilding program offices at grey-beard meetings for strategies on development of the next-generation attack submarine.- Provide support across the engineering and test support activities.- Test and evaluate functions involving the interdisciplinary methodical and disciplines approach for specification, design, development realization, technical management, operations and the retirement of products, systems and software.  
Category
Engineering
Position Type
On-Call
Security Clearance
Secret
Recruiting Location : Location
US-DC-
Telework
Yes - May Consider Full Time Teleworking for this position
ID 56783
Work Location US-IN-Franklin
Looking for a Fleet Mechanic opportunity at a place where you can make a difference every day? Join our team in Franklin, IN! Serco Fleet Maintenance Services is the nationwide leader in our industry and works exclusively for large, utility fleet customers throughout the U.S. Schedule is flexible Monday through Friday. Overtime eligible, but not required. With competitive pay above industry standards, full benefits, paid training, and tool allowances, you don’t want to miss this opportunity!  This is a full-time mobile position with occasional on call and storm support responsibilities. Schedule is flexible. As a Fleet Mechanic, you can expect to:- Perform operational and functional inspections, repairs and maintenance on fleet vehicles and equipment.- Perform inspections, repair and maintenance operations on a variety of powered, non-powered equipment, and vehicles.- Ability to work on a diverse equipment set, which includes mowers, cranes, backhoes, trailers, trenchers, bulldozers, excavators, wood chippers, asphalt laying equipment, diggers and pole setting equipment, aerial manlifts, cranes, medium and heavy trucks and mounted/non-mounted attachments.- Operate and perform diagnosis on equipment, maintain and repair hydraulic systems, routes and replaces hydraulic lines, check system for leaks and proper operation- Perform diagnosis and repair complex electrical systems.- Perform minor welding repairs when required in a field environment.- Perform routine vehicle and equipment preventive maintenance inspections checking, DOT inspections and replaces fluids, checks lights and other electrical system components, etc.- Provide clear and accurate information when entering work order data into a fleet maintenance system.- A certain degree of creativity and latitude is expected.- Work under general supervision and is a self-starter.- The list of duties does not include ALL duties that may be assigned to this position.
Category
Technician
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-IN-Franklin
Telework
No - Teleworking not available for this position
ID 56762
Work Location CA-ON-Sudbury
 SERCO is offering a $2,000 dollar sign-on bonus for this position, and this roles has a starting hourly rate of $24.86! If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc. You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation. Driver Examiners are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!   Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Driver Examiners engages with customers in a friendly, knowledgeable and professional manner. You will be part of a team that works closely with the customer and other Serco teams that that examine applicants through a road test to determine their abilities in the mechanics and handling of vehicles. Driver Examiners also conduct controlled class tests; observe and assess riding habits, skills and the applicants’ demonstrated ability in the operation of vehicles, making notes on applicants’ compliance to traffic laws, how they handle stressful situations, their adherence to driving regulations and safe driving practices.  You will provide examination results and details regarding errors, as well as areas requiring improvement and complete the evaluation forms for road test assessments, entering road test results into a system/computer. Serco’s Regional Managers and individual Site Managers lead the team of Driver Examiners, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.  This position is contingent upon your ability to Pass Criminal Record Check (CPIC); Fingerprint Criminal Record Check. In this role, you will:- Evaluate the driving abilities of driver’s licence light vehicle applicants at the G2 and G level.- Conduct road tests for those requiring special needs or for those with disabilities.- Provide grade of road test, licence information and resolve licensing issues.- Provide information and assistance related to Driver Examination services.- Responds to enquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and classes of licences.- Completes three-point verification by verbally confirming the candidates full Name, full Date of Birth and full Address.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Review information and determine test requirements.- Ensure the fair and proper conduct of examinations.- Examine applicants through a road test and determine the fitness, competency, and knowledge of driver’s licence applicants.- Provide examination results and complete evaluation forms for assessments.- Create a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.- Attends travel points to provide testing and licensing services, where applicable.- Must be able to perform physical duties of the position, this may include sitting or standing for extended periods of time and entering and exiting vehicles up to 30 times per shift.
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Sudbury
Telework
No - Teleworking not available for this position
ID 56761
Work Location CA-ON-Orangeville
 SERCO is offering a $2,000 dollar sign-on bonus for this position, and this roles has a starting hourly rate of $24.86! If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc. You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation. Driver Examiners are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!   Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Driver Examiners engages with customers in a friendly, knowledgeable and professional manner. You will be part of a team that works closely with the customer and other Serco teams that that examine applicants through a road test to determine their abilities in the mechanics and handling of vehicles. Driver Examiners also conduct controlled class tests; observe and assess riding habits, skills and the applicants’ demonstrated ability in the operation of vehicles, making notes on applicants’ compliance to traffic laws, how they handle stressful situations, their adherence to driving regulations and safe driving practices.  You will provide examination results and details regarding errors, as well as areas requiring improvement and complete the evaluation forms for road test assessments, entering road test results into a system/computer. Serco’s Regional Managers and individual Site Managers lead the team of Driver Examiners, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.  This position is contingent upon your ability to Pass Criminal Record Check (CPIC); Fingerprint Criminal Record Check. In this role, you will:- Evaluate the driving abilities of driver’s licence light vehicle applicants at the G2 and G level.- Conduct road tests for those requiring special needs or for those with disabilities.- Provide grade of road test, licence information and resolve licensing issues.- Provide information and assistance related to Driver Examination services.- Responds to enquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and classes of licences.- Completes three-point verification by verbally confirming the candidates full Name, full Date of Birth and full Address.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Review information and determine test requirements.- Ensure the fair and proper conduct of examinations.- Examine applicants through a road test and determine the fitness, competency, and knowledge of driver’s licence applicants.- Provide examination results and complete evaluation forms for assessments.- Create a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.- Attends travel points to provide testing and licensing services, where applicable.- Ability to work Saturday, where applicable- Must be able to perform physical duties of the position, this may include sitting or standing for extended periods of time and entering and exiting vehicles up to 30 times per shift.
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Orangeville
Telework
No - Teleworking not available for this position
ID 56760
Work Location CA-ON-Kitchener
 SERCO is offering a $2,000 dollar sign-on bonus for this position, and this roles has a starting hourly rate of $24.86! If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc. You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation. Driver Examiners are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!   Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Driver Examiners engages with customers in a friendly, knowledgeable and professional manner. You will be part of a team that works closely with the customer and other Serco teams that that examine applicants through a road test to determine their abilities in the mechanics and handling of vehicles. Driver Examiners also conduct controlled class tests; observe and assess riding habits, skills and the applicants’ demonstrated ability in the operation of vehicles, making notes on applicants’ compliance to traffic laws, how they handle stressful situations, their adherence to driving regulations and safe driving practices.  You will provide examination results and details regarding errors, as well as areas requiring improvement and complete the evaluation forms for road test assessments, entering road test results into a system/computer. Serco’s Regional Managers and individual Site Managers lead the team of Driver Examiners, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.  This position is contingent upon your ability to Pass Criminal Record Check (CPIC); Fingerprint Criminal Record Check. In this role, you will:- Evaluate the driving abilities of driver’s licence light vehicle applicants at the G2 and G level.- Conduct road tests for those requiring special needs or for those with disabilities.- Provide grade of road test, licence information and resolve licensing issues.- Provide information and assistance related to Driver Examination services.- Responds to enquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and classes of licences.- Completes three-point verification by verbally confirming the candidates full Name, full Date of Birth and full Address.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Review information and determine test requirements.- Ensure the fair and proper conduct of examinations.- Examine applicants through a road test and determine the fitness, competency, and knowledge of driver’s licence applicants.- Provide examination results and complete evaluation forms for assessments.- Create a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.- Attends travel points to provide testing and licensing services, where applicable.- Ability to work Saturday, where applicable- Must be able to perform physical duties of the position, this may include sitting or standing for extended periods of time and entering and exiting vehicles up to 30 times per shift.
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Kitchener
Telework
No - Teleworking not available for this position
ID 56764
Work Location CA-ON-Kapuskasing
 SERCO is offering a $2,000 dollar sign-on bonus for this position, and this roles has a starting hourly rate of $24.86! If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc. You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation. Driver Examiners are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!   Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Driver Examiners engages with customers in a friendly, knowledgeable and professional manner. You will be part of a team that works closely with the customer and other Serco teams that that examine applicants through a road test to determine their abilities in the mechanics and handling of vehicles. Driver Examiners also conduct controlled class tests; observe and assess riding habits, skills and the applicants’ demonstrated ability in the operation of vehicles, making notes on applicants’ compliance to traffic laws, how they handle stressful situations, their adherence to driving regulations and safe driving practices.  You will provide examination results and details regarding errors, as well as areas requiring improvement and complete the evaluation forms for road test assessments, entering road test results into a system/computer. Serco’s Regional Managers and individual Site Managers lead the team of Driver Examiners, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.  This position is contingent upon your ability to Pass Criminal Record Check (CPIC); Fingerprint Criminal Record Check. In this role, you will:- Evaluate the driving abilities of driver’s licence light vehicle applicants at the G2 and G level.- Conduct road tests for those requiring special needs or for those with disabilities.- Provide grade of road test, licence information and resolve licensing issues.- Provide information and assistance related to Driver Examination services.- Responds to enquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and classes of licences.- Completes three-point verification by verbally confirming the candidates full Name, full Date of Birth and full Address.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Review information and determine test requirements.- Ensure the fair and proper conduct of examinations.- Examine applicants through a road test and determine the fitness, competency, and knowledge of driver’s licence applicants.- Provide examination results and complete evaluation forms for assessments.- Create a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.- Attends travel points to provide testing and licensing services, where applicable.- Must be able to perform physical duties of the position, this may include sitting or standing for extended periods of time and entering and exiting vehicles up to 30 times per shift.
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Kapuskasing
Telework
No - Teleworking not available for this position
ID 56754
Work Location CA-ON-Toronto
 SERCO is offering a $2,000 dollar sign-on bonus for this position, and this roles has a starting hourly rate of $24.86! If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc. You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation. Driver Examiners are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!   Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Driver Examiners engages with customers in a friendly, knowledgeable and professional manner. You will be part of a team that works closely with the customer and other Serco teams that that examine applicants through a road test to determine their abilities in the mechanics and handling of vehicles. Driver Examiners also conduct controlled class tests; observe and assess riding habits, skills and the applicants’ demonstrated ability in the operation of vehicles, making notes on applicants’ compliance to traffic laws, how they handle stressful situations, their adherence to driving regulations and safe driving practices.  You will provide examination results and details regarding errors, as well as areas requiring improvement and complete the evaluation forms for road test assessments, entering road test results into a system/computer. Serco’s Regional Managers and individual Site Managers lead the team of Driver Examiners, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.  This position is contingent upon your ability to Pass Criminal Record Check (CPIC); Fingerprint Criminal Record Check. In this role, you will:- Evaluate the driving abilities of driver’s licence light vehicle applicants at the G2 and G level.- Conduct road tests for those requiring special needs or for those with disabilities.- Provide grade of road test, licence information and resolve licensing issues.- Provide information and assistance related to Driver Examination services.- Responds to enquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and classes of licences.- Completes three-point verification by verbally confirming the candidates full Name, full Date of Birth and full Address.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Review information and determine test requirements.- Ensure the fair and proper conduct of examinations.- Examine applicants through a road test and determine the fitness, competency, and knowledge of driver’s licence applicants.- Provide examination results and complete evaluation forms for assessments.- Create a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.- Attends travel points to provide testing and licensing services, where applicable.- Ability to work Saturday, where applicable- Must be able to perform physical duties of the position, this may include sitting or standing for extended periods of time and entering and exiting vehicles up to 30 times per shift.
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Downsview
Telework
No - Teleworking not available for this position
ID 56732
Work Location US-DC-Washington Navy Yard
If you seek a rewarding, high profile and challenging position supporting projects for the US Navy- Serco has a great opportunity for you!  This position is on a dynamic team, supporting Team Submarine.  Bring your expertise and collaborative skills to make an impact on our national security and safety of our sailors. Matt Hawkins, https://www.linkedin.com/in/hawkinsma, leads this high-performing contractor team supporting NAVSEA. Serco-NA is seeking a motivated Cost Analyst to provide Earned Value Management oversight to the COLUMBIA Class program office in the Washington, DC area. This program office is responsible for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation and Live Fire Test and Evaluation of the COLUMBIA Class submarine. The program is a major defense acquisition program and is of significant political importance with Congress and the Office of the Secretary of Defense. You must have an Active Secret clearance to be considered. Serco supports the US Navy as a prime for their Team Submarine contract supporting the acquisition of submarines. The Team Submarine concept unifies once diverse submarine-related activities into a single submarine-centric organization with the goal of eliminating traditional stovepipe structures and processes that created impediments and inefficiencies in the submarine research, development, acquisition, and maintenance communities. Team Submarine provides improved communication among the various offices that contribute to the overall success of the United States Submarine Force.   General Duties:- Perform Earned Value Management Systems (EVMS) analyses for existing contracts. - Evaluate contractor submitted Earned Value Management reports and schedules, assess variances, and identify trends. - Provide Cost Modeling support by conducting cost/performance tradeoff studies, including cost driver studies, cost benefit analyses and Business Case Analyses. - Receive, manage, consolidate, and compare multiple large data sets to identify performance trends, discrepancies, and other information. - Support COLUMBIA Class EVMS cost modeling to ensure it captures recent performance assumptions and conditions when developing Estimates at Completion. - Create Excel summaries, graphs, and Powerpoint slides of Estimates at Completion, labor hour performance, labor rate performance, and material cost performance.
Category
Accounting/Finance/Contracts
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 56744
Work Location CA-ON-Owen Sound
 SERCO is offering a $2,000 dollar sign-on bonus for this position, and this roles has a starting hourly rate of $21.18! Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. Purpose of the Job:- Provides information and assistance related to driver examination services.- Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.- Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.- Ensures the fair and proper conduct of examinations.- Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.- Provides Security Guard Testing (SGT) examination services support.Primary Duties and Responsibilities:- Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.- Distributes and verifies application forms for accuracy and completeness.- Investigates problems or errors in licence records and initiates corrections.- Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.- Collects applicable fees accurately.- Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.- Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.- Contacts members of the public to communicate information and correct errors.- Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.- Escalates customer concerns and redirects customers to other government agencies, when required.
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Owen Sound
Telework
No - Teleworking not available for this position
ID 56724
Work Location CA-ON-Orangeville
 SERCO is offering a $2,000 dollar sign-on bonus for this position, and this roles has a starting hourly rate of $21.18! Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. Purpose of the Job:- Provides information and assistance related to driver examination services.- Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.- Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.- Ensures the fair and proper conduct of examinations.- Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.- Provides Security Guard Testing (SGT) examination services support.Primary Duties and Responsibilities:- Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.- Distributes and verifies application forms for accuracy and completeness.- Investigates problems or errors in licence records and initiates corrections.- Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.- Collects applicable fees accurately.- Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.- Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.- Contacts members of the public to communicate information and correct errors.- Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.- Escalates customer concerns and redirects customers to other government agencies, when required.
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Orangeville
Telework
No - Teleworking not available for this position
ID 56755
Work Location CA-ON-Guelph
 SERCO is offering a $2,000 dollar sign-on bonus for this position, and this roles has a starting hourly rate of $24.86! If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc. You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation. Driver Examiners are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!   Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Driver Examiners engages with customers in a friendly, knowledgeable and professional manner. You will be part of a team that works closely with the customer and other Serco teams that that examine applicants through a road test to determine their abilities in the mechanics and handling of vehicles. Driver Examiners also conduct controlled class tests; observe and assess riding habits, skills and the applicants’ demonstrated ability in the operation of vehicles, making notes on applicants’ compliance to traffic laws, how they handle stressful situations, their adherence to driving regulations and safe driving practices.  You will provide examination results and details regarding errors, as well as areas requiring improvement and complete the evaluation forms for road test assessments, entering road test results into a system/computer. Serco’s Regional Managers and individual Site Managers lead the team of Driver Examiners, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.  This position is contingent upon your ability to Pass Criminal Record Check (CPIC); Fingerprint Criminal Record Check. In this role, you will:- Evaluate the driving abilities of driver’s licence light vehicle applicants at the G2 and G level.- Conduct road tests for those requiring special needs or for those with disabilities.- Provide grade of road test, licence information and resolve licensing issues.- Provide information and assistance related to Driver Examination services.- Responds to enquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and classes of licences.- Completes three-point verification by verbally confirming the candidates full Name, full Date of Birth and full Address.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Review information and determine test requirements.- Ensure the fair and proper conduct of examinations.- Examine applicants through a road test and determine the fitness, competency, and knowledge of driver’s licence applicants.- Provide examination results and complete evaluation forms for assessments.- Create a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.- Attends travel points to provide testing and licensing services, where applicable.- Ability to work Saturday, where applicable- Must be able to perform physical duties of the position, this may include sitting or standing for extended periods of time and entering and exiting vehicles up to 30 times per shift.
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Guelph
Telework
No - Teleworking not available for this position

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