Serco Inc.

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ID 35459
Recruiting Location : Location US-CA-San Diego
Serco Inc. is searching for a Contracts Administrator to join their team in San Diego, CA. Serco is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. Military, numerous U.S. Federal Civilian Agencies, the Intelligence Community, the Government of Canada, State and Local Governments, and Commercial Clients. Serco has approximately 6,000 employees with an annual revenue of $1 billion and is part of a $4 billion global business that helps transform government and public services around the world. Duties to include but not limited to:- Conducts proposal preparation, contract negotiation, and administration of major contracts.- Analyzes estimates of service, material, equipment, and production costs.- Monitors company performance for conformance to original proposal and performs continual reviews to ensure that all terms and conditions are met and that the contract is in accordance with legal requirements, customer specifications, and government regulations.- Prepares and disseminates information throughout the company regarding contract status, compliance, modification, deviation, negotiation, and termination.- Initiates documentation to authorize and direct work in accordance with contractual specifications.- Prepares special reports and analyses as required. Relies on experience and judgment to plan and accomplish goals.- Performs a variety of complicated tasks. 
Work Location
US-CA-San Diego
Category
Contracts/Subcontracts
Position Type
Full-Time
Security Clearance
None
ID 35463
Recruiting Location : Location US-TX-Austin
TMC OPERATOR Traffic Management Center (TMC) Operators are responsible for the monitoring of the roadways including detecting, confirming, updating and responding to scheduled and unscheduled traffic incidents in the geographical coverage area. TMC Operators are also responsible for using radio, telephone, and e-mail to communicate with TxDOT personnel state wide, including maintenance and construction personnel, ITS software technicians, TxDOT management, Department of Public Safety, and Federal Highway Administration as appropriate, regarding incidents, traffic, road, maintenance and construction activity, and related weather conditions. The Operator positions are the highest profile positions in the TMC as they are the eyes and ears of detection and management of all activities being handled by the TMC. The TMC Operator position is the entry level position for TMC Operations. Operators must successfully complete the initial training program under the supervision of, and monitored by, the Training Supervisor and Operations Manager. They must then continue to perform acceptably as they acquire additional knowledge and skills through “on-the-job” training. This is a part-time position.
Work Location
US-TX-Austin
Category
Other
Position Type
Part-Time
Security Clearance
Other
ID 34842
Recruiting Location : Location US-PA-Harrisburg
Serco is looking for a 2nd shift Fleet technician to work on a large utility fleet in Harrisburg. The starting pay for this position is at least $26/hr. Qualified candidates will have at least 3 full years of experience diagnosing and repairing medium and heavy duty diesel trucks. A background that includes experience with any of the following skills is helpful: automotive, construction and material handling equipment, hydraulic systems, aerial platform inspection and repair. Diesel vocational/technical school certifications are also helpful. Candidates must provide truck technician hand tools. Technicians are also required to enter work order data into a fleet maintenance system. PA Class VII inspection license is required but can be obtained after employment begins.A CDL A license is required but can be obtained after employment begins and the company provides training. And if do not have a CDL, a medical card is required.Serco has been voted one of the 10 best service companies to work for in the United States for the last 5 years!What we offer:- Pay rates above market average for your area with annual increases and promotion potential - Allowances for boots, tools, and safety glasses- 2 weeks of uniforms, including wet and cold weather gear and all required PPE and shop gear- Free and paid training - License and inspection cost reimbursement as well as tuition reimbursement for industry schools- ASE testing reimbursement - Well equipped shops in regulatory compliant shops with excellent securitySerco’s Comprehensive Benefit Program Includes: - Health/ Dental/ Vision / life insurance with multiple program options to fit your - Short and long term disability- A combination of vacation, holiday and sick/personal time of 25 paid days off annually - Tuition reimbursement - Free job training and development
Work Location
US-PA-Harrisburg
Category
Technician
Position Type
Full-Time
Security Clearance
None
ID 35452
Recruiting Location : Location US-VA-Herndon
Serco is seeking a detail-oriented Business Process Analyst I to join our talented, dynamic product team to manage and improve upon business processes of the Healthcare.gov Eligibility Support group for the Centers of Medicare and Medicaid Services.  The Business Process Analyst I will support the product line by providing analysis and workflows of existing business processes with the objective of identifying areas for operational improvement and making suggestions for streamlining processes to enable call center staff to efficiently verify and adjudicate consumer attestations related to Health Insurance Marketplace applications.  The ideal candidate will be analytically minded, be able to effectively work in a fluid and fast-paced work environment, possess outstanding communication skills, and be a team player. The responsibilities of this position include, but are not limited to the following:- Research production issues, identify patterns, and develop recommendations for process improvement- Ensure requirements are in alignment with customer’s strategy, goals, and objectives- Review data and trends to ensure that the output of processes are achieving the desired results and that services are meeting agreed upon service levels- Identify issues and risks, collaborate with cross-functional teams and product lines to ensure proper resolution, mitigation and adherence to customer guidelines- Create business use cases and conduct user acceptance testing to ensure software/system enhancements meet business requirements- Update user instructions based on current and new processes- Assist with updating process documentation and producing client deliverables
Work Location
US-VA-Herndon
Category
Business Systems/Analysis
Position Type
Full-Time
Security Clearance
None
ID 35447
Recruiting Location : Location US-CA-San Diego
Serco is a dynamic, progressive company that values teamwork and mutual support. US Marine Forces Reserve Psychological Health Outreach Program (PHOP) staff must be willing and able to learn quickly and be comfortable working independently in a fast-paced environment. All of the responsibilities listed below are considered essential functions of this position. PHOP workers provide behavioral health screenings, referral service support and outreach to Reservists, and their family members as well as consultation to Home Training Center (HTC) and Naval Operational Support Center (NOSC) leaders. This position is a hybrid serving both USNR and USMFR.- Conduct behavioral health screenings with Reservists and eligible Family Members to determine current psychological health needs.- Link at Reservists and their Family Members to “good fit services” based on identified needs.- Maintain accurate and timely case notes to document all service encounters.- Prepare outreach materials such as flyers, brochures and newsletters to educate clients on a wide spectrum of psychological health topics and resources.- Provide briefings and consultation to Reservists, Family Members and high-level military leaders.- Attend Meetings as required/requested, including staff meetings, training workshops and community meetings.- Coordinate with regional site lead and team members to ensure all program data required for reporting purposes is provided in a timely manner.- Travel one to two times a month on weekends to various HTCs and NOSCs throughout the region.
Work Location
US-CA-San Diego
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
NACI
ID 35434
Recruiting Location : Location US-IL-Chicago
Are you looking to everage your “science first” mentality, curiosity, deep technical expertise, and problem-solving skills to explore, discover, and predict patterns and insights within complex data sets. This includes enabling government to capitalize on the value proposition of advanced analytics, and the derivation of clear narratives that help our clients understand their data and how those insights address their research questions. **This position is located at the John C. Klucyznski Federal Building, 230 S. Dearborn St. Suite 3098, Chicago, IL 60604****An active DoD Secret clearance is required / Interim secret may be acceptable ** Responsibilities:- Use analytical and statistical tools to evaluate data and aid in decision making.- Manipulate common data formats, including comma-delimited, text files, and JSON.- Transform data and analysis into informative visualizations and interactive dashboards using open-source and commercially available tools.- Work with clients to prioritize research and modeling initiatives- Derive insights and analytic narratives from data and visualizations for effective storytelling and clear communication in response to client research questions.- Support the development of a mature analytics function informed by industry best practices- Work in a fast-paced, solutions-oriented, and collaborative environment focused on client deliverables, analysis, and reporting.
Work Location
US-IL-Chicago
Category
Information Technology
Position Type
Full-Time
Security Clearance
Secret
ID 35433
Recruiting Location : Location US-IL-Chicago
Are you looking to leverage your “science first” mentality, curiosity, deep technical expertise, and problem-solving skills to explore, discover, and predict patterns and insights within complex data sets. This includes enabling government to capitalize on the value proposition of advanced analytics, and the derivation of clear narratives that help our clients understand their data and how those insights address their research questions. RESPONSIBILITIES:- Use analytical and statistical tools to evaluate data and aid in decision making.- Manipulate common data formats, including comma-delimited, text files, and JSON.- Transform data and analysis into informative visualizations and interactive dashboards using open-source and commercially available tools.- Work with clients to prioritize research and modeling initiatives- Derive insights and analytic narratives from data and visualizations for effective storytelling and clear communication in response to client research questions.- Support the development of a mature analytics function informed by industry best practices- Work in a fast-paced, solutions-oriented, and collaborative environment focused on client deliverables, analysis, and reporting.
Work Location
US-IL-Chicago
Category
Information Technology
Position Type
Full-Time
Security Clearance
Secret
ID 35133
Recruiting Location : Location US-VA-Herndon
The Computing Systems Supervisor leads a technical team of systems administrators, VDI engineers, and other engineers to maintain and enhance the information system(s). This supervisor ensures that the information system(s) is/are operating at peak performance is constantly assesses the technology for gains of effectiveness, efficiency, or both. This manager also assists with the design, engineering, and architectural recommendations for the information system(s). The ideal candidate for this position: . Has 10+ years of experience in the systems engineering discipline Has a strong working knowledge of how modern organizations operate within IT service management (ITSM) frameworks, especially ITIL v3 Has familiarity with implementing DoD/DISA STIGs Has familiarity with related KPIs, SLAs, and the RCA process Understands how to use technology to reduce cost and drive business results Is a life-long learner and insatiably curious Passionate about developing themselves as well as their teams Thrives in a fast-paced work environment with competing priorities and high-visibility projects Is a natural leader of people, able to bring out the best in others and find ways to motivate and inspire teams to deliver their best Is hyper organized – so much that others regularly compliment him/her on his/her organization Has undeniable attendance, punctuality, and reliability Is able to act as the “right hand” of a senior leader Has a can-win, must-win personality 
Work Location
US-VA-Herndon
Category
Information Technology
Position Type
Full-Time
Security Clearance
None
ID 35431
Recruiting Location : Location US-VA-Fairfax
Job Description: Develops, plans, coordinates, implements and maintains projects and/or programs for clients continuous improvement initiatives. Performs the following duties: Makes recommendations for workflow and program improvements.  Coordinates project logistics such as meetings, travel, supplies, equipment, etc. Counsels clients on benefits of program.  Maintains customer information in computer system. Records, tracks and maintains projects and/or program progress. Develops reports, presentations, manuals, bulletins, and other project/program documents. Familiar with a variety of the field`s concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. May lead and direct day-to-day workflow of others although it is not their primary job function. Qualifications: Bachelor`s degree and 4-7 years work experience in a project administrative capacity or related work fieldExcellent organization and communication skillsExcellence records management and reporting skillsStrong attention to detailProblem solver, able to function in ambiguity and effective under pressureSelf-starter and able to work successfully independentlyCollaborative and works well in a team environmentBuild effective working relationships inside and outside teamAccommodate working styles and perspectives of diverse individualsPositive AttitudeProficiency in Microsoft Office Systems Desired Qualifications: Project management background and/or work experienceQuality field, operational excellence, lean six sigma, continuous improvement background and/or work experience
Work Location
US-VA-Fairfax
Category
Project/Program Management
Position Type
Full-Time
Security Clearance
NACI
ID 35289
Recruiting Location : Location US-LA-East Bound Breaux Bridge
Serco is Hiring Public Assistance Program Delivery Managers, Project Specialists and Site Inspectors among other engineer disciplines to support the Federal Emergency Management Agency (FEMA) Public Assistance (PA) recovery initiatives in Zone 2 across the Midwest. Public Assistance Program Delivery Mid Level will include professional and non-professional personnel to provide support to state, tribal, territorial local governments, and some private non-profits. Serco strives to provide support quickly and efficiently to FEMA’s mission by providing assistance to those effected by man-made and natural disasters. Expertise needed in the following Disciplines:- Accountants- Appraisers (Commercial experience)- Archaeologists- Architectural Historian- Biologists- Commercial Property Insurance Specialists- Construction Inspectors- CPA’s- Database Developers- Ecologists- Engineers-(Architect or Civil or Coastal or Electrical or Mechanical or Sanitary or Soil/Geotechnical or Structural or Technician)- Environmental Planners- Estimators- Financial Analysts- Floodplain Managers-Certified- General Planners- Geologists- Graphic Artists- Health Scientists- Historic Architects- Horticulturalists- Hydrologists- Industrial Hygienists- Managers-(Project or Construction) - Technical Writers- Water Quality Specialists- Wetlands Specialists
Work Location
US-VA-N/A
Category
Engineering
Position Type
Part-Time
Security Clearance
Other
ID 35288
Recruiting Location : Location US-LA-East Bound Breaux Bridge
Serco is Hiring Public Assistance Cost Estimating Format (CEF) Implementation Specialists to support the Federal Emergency Management Agency (FEMA) Public Assistance (PA) recovery initiatives in Zone 2 across the Midwest. CEF Implementation Specialist Mid-Level will include professional and non-professional personnel to provide support to state, tribal, territorial local governments, and some private non-profits. Serco strives to provide support quickly and efficiently to FEMA’s mission by providing assistance to those effected by man-made and natural disasters. FEMA clearance and training will be provided to skilled individuals who have not previously supported FEMA deployments. CEF Implementation Specialist are responsible for evaluating the accuracy of CEF estimates by comparing cost estimates to actual final project costs. Expertise needed in the following Disciplines:- Technical Writers- Graphic Artists- Estimators- General Plannerscovery scoping meeting Applicant Commercial Preliminary Damage Assessment (PDA) grant funding grant delivery process 0480 CEF Coordinator Estimators estimations project costs cost estimates conduct interviews
Work Location
US-VA-N/A
Category
Engineering
Position Type
Part-Time
Security Clearance
Other
ID 35322
Recruiting Location : Location US-LA-East Bound Breaux Bridge
Serco is Hiring Public Assistance Document and Training Development Specialist’s to support the Federal Emergency Management Agency (FEMA) Public Assistance (PA) recovery initiatives in Zone 2 across the Midwest. The Mid-Level will include professional and non-professional personnel to provide support to state, tribal, territorial local governments, and some private non-profits. Serco strives to provide support quickly and efficiently to FEMA’s mission by providing assistance to those effected by man-made and natural disasters. FEMA clearance and training will be provided to skilled individuals who have not previously supported FEMA deployments. The Document and Training Development Specialist’s are responsible for providing technical recommendations, technical editing, graphic development and formatting of PA program guidance documents. Expertise needed in the following Disciplines:- General Planner- Technical Writer- Graphic Artists
Work Location
US-VA-N/A
Category
Engineering
Position Type
Part-Time
Security Clearance
Other
ID 35285
Recruiting Location : Location US-LA-East Bound Breaux Bridge
Serco is Hiring Public Assistance Environmental and Historic Preservation (EHP) Specialists to support the Federal Emergency Management Agency (FEMA) Public Assistance (PA) recovery initiatives in Zone 2 across the Midwest. EHP Specialist Mid-Level will include professional and non-professional personnel to provide support to state, tribal, territorial local governments, and some private non-profits. Serco strives to provide support quickly and efficiently to FEMA’s mission by providing assistance to those effected by man-made and natural disasters. FEMA clearance and training will be provided to skilled individuals who have not previously supported FEMA deployments. EHP Specialists are responsible for conducting site inspections ensuring the compliance of environmental floodplain, and historic preservation laws, regulations and executive laws. Expertise needed in the following Disciplines:- Environmental Planning- Biologists- Archaeologists- Architectural Historians- Historic Architects- Certified Floodplain Managers- Wetlands Specialists- Water Quality Specialists- Ecologists- Horticulturalists briefing determination memo recovery scoping meeting Applicant Commercial Preliminary Damage Assessment (PDA) grant funding grant delivery process 0201 0239 0381 0382 0479 0480 0634 0777 0865 0866 0869   0634 0869 PE PWS CWB NCARB
Work Location
US-VA-N/A
Category
Engineering
Position Type
Part-Time
Security Clearance
Other
ID 35317
Recruiting Location : Location US-LA-East Bound Breaux Bridge
Serco is Hiring Public Assistance Commercial Insurance Specialist’s to support the Federal Emergency Management Agency (FEMA) Public Assistance (PA) recovery initiatives in Zone 2 across the Midwest. The Mid-Level will include professional and non-professional personnel to provide support to state, tribal, territorial local governments, and some private non-profits. Serco strives to provide support quickly and efficiently to FEMA’s mission by providing assistance to those effected by man-made and natural disasters. FEMA clearance and training will be provided to skilled individuals who have not previously supported FEMA deployments. The Commercial Insurance Specialist’s are responsible for reviewing commercial property insurance documentation including final settlement information and determining amount of actual or estimated insurance proceeds for work.
Work Location
US-VA-N/A
Category
Engineering
Position Type
Part-Time
Security Clearance
Other
ID 35293
Recruiting Location : Location US-LA-East Bound Breaux Bridge
Serco is Hiring Public Assistance Site Inspectors among several engineering disciplines to support the Federal Emergency Management Agency (FEMA) Public Assistance (PA) recovery initiatives in Zone 2 across the Midwest. Site Inspector Mid Level will include professional and non-professional personnel to provide support to state, tribal, territorial local governments, and some private non-profits. Serco strives to provide support quickly and efficiently to FEMA’s mission by providing assistance to those effected by man-made and natural disasters. Pay is a set hourly rate plus GSA-determined location per-diem. FEMA clearance and training will be provided to skilled individuals who have not previously supported FEMA deployments. Site Inspectors are responsible for the design, development, implementation, and analysis of technical products and systems. Performs engineering design evaluations. May develop a range of products. Recommends alterations to development and design to improve quality of products and/or procedures.  Expertise needed in the following Disciplines:- Construction- Architects - Civil - Coastal - Electrical - Mechanical - Soil/Geotechnical - Geologists- Hydrologists- Structural - Engineering Technicians- Environmental - Industrial Hygienists- Health Scientists- Sanitary 
Work Location
US-VA-N/A
Category
Engineering
Position Type
Part-Time
Security Clearance
Other
ID 35448
Recruiting Location : Location US-CA-San Diego
Prior to being considered for this position, applicants must: - Be available for work within 60 days. - Have a current FAA Class II Medical Certificate (FAA Form 8500-9).-  If you do not have a Class II Medical Certificate, prior to applying for this position, you may go the following website to find an FAA Aviation Medical Examiner (AME) in your area: http://www.faa.gov/pilots/amelocator/. - Have a copy of their last FAA Credential with a tower rating or Control Tower Operator (CTO) certificate and in accordance with FAR 65.39, applicant “must have satisfactorily served as an air traffic control tower operator with a facility rating…for at least 6 months...”- If necessary, to replace a CTO, go to the following website: http://www.faa.gov/licenses_certificates/airmen_certification/certificate_replacement/ - Be eligible to work for Serco under the Federal Immigration Laws- Verify education and employment references from previous employer(s) including release of drug and alcohol records- Receive a negative result on a pre-employment drug screen.- Be able to receive an interim security suitability clearance granted by FAA Security derived from a public trust background check.- Establish proof of identity and eligibility to work in the United States.  Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. The incumbent is responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include: - Answering radio calls from arriving and departing aircraft. - Issuing landing/takeoff instructions.- Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity. - Issuing air traffic clearances. - Providing advice based on their own observations and information from the National Weather - Service, IFR control facilities, flight service stations, pilots, and other sources. - Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities. - Transferring control of aircraft to receiving facilities when aircraft leave their airspace, and receiving control of aircraft coming into their airspace. - Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment. - Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties. - Coordinating with and issuing instructions to airport vehicles and personnel. - Maintaining and disseminating records of daily operations - Other duties as assigned The rate of pay for this position is $34.17 per hour.
Work Location
US-CA-San Diego
Category
Aviation
Position Type
Full-Time
Security Clearance
None
ID 35141
Recruiting Location : Location US-MO-Lee’s Summit
The Quality Manager oversees the Quality and Training Departments of the USCIS ROSS Program. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Essential Duties and Responsibilities include the following. Other duties may be assigned. - Coordinates Quality and Training department activities towards the oversight and management of a continuous process improvement program.- Responsible for the implementation and execution of the Quality Management Program.- Primary interface between on-site management and the Customer.- Identification and implementation of Corrective/Preventative actions.- Coordination of process improvement activities throughout the site.- Conduct studies and analyses of future process improvement initiatives.- Responsible for the implementation and execution of the Training Department.- Responsible for the coordination of activities between the Quality and Training Departments- Adheres to all contract policies and procedures.  **Serco Inc. is using this posting for the purpose responding to a proposal. We are seeking qualified candidates in the event of a contract award. This position is not currently funded/active. Should Serco be awarded the contract, and you meet the qualifications of the position, you will be considered in the selection process.**
Work Location
US-MO-Lee’s Summit
Category
Project/Program Management
Position Type
Full-Time
Security Clearance
Other
ID 35156
Recruiting Location : Location US-VA-Harrisonburg
The Senior Supervisor is responsible for supervising, administering, and ensuring all Clerks are properly trained in their assigned activities at the Harrisonburg, Virginia facility. Essential Duties and Responsibilities include the following. Other duties may be assigned. - Supervises a team of 10-30 employees- Coordinates and controls the movement of files internally and externally with other sections and branches throughout USCIS- Prepares and maintains daily logs on documents, correspondence, and statistical and pending reports- Monitors employee quality and production statistics- Monitors workflow to ensure timeliness performance requirements are met- Tracks backlogs and surges- Makes recommendations for process improvements- Maintains accurate reports of USCIS workload held on file shelves- Oversees equipment and network access for employees- Plans work schedules to handle surges and slow downs- Reviews employee performance, prepares and administers disciplinary actions- Implements and monitors policy and procedural changes- Completes employee evaluations- Provides technical guidance and problem resolution- Adhere to all contractor policies and procedures.**Serco Inc. is using this posting for the purpose responding to a proposal. We are seeking qualified candidates in the event of a contract award. This position is not currently funded/active. Should Serco be awarded the contract, and you meet the qualifications of the position, you will be considered in the selection process.**
Work Location
US-VA-Harrisonburg
Category
Operations Management
Position Type
Full-Time
Security Clearance
Other
ID 35154
Recruiting Location : Location US-VA-Harrisonburg
The Quality Supervisor oversees the Quality and Training Departments of the USCIS ROSS Program, specifically at the Harrisonburg, Virginia facility.  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Essential Duties and Responsibilities include the following. Other duties may be assigned. - Coordinates Quality and Training department activities towards the oversight and management of a continuous process improvement program.- Responsible for the implementation and execution of the Quality Management Program.- Primary interface between on-site management and the Government QA.- Identification and implementation of Corrective/Preventative actions.- Coordination of process improvement activities throughout the site.- Conduct studies and analyses of future process improvement initiatives.- Responsible for the implementation and execution of the Training Department.- Responsible for the coordination of activities between the Quality and Training Departments- Adheres to all contract policies and procedures.  **Serco Inc. is using this posting for the purpose responding to a proposal. We are seeking qualified candidates in the event of a contract award. This position is not currently funded/active. Should Serco be awarded the contract, and you meet the qualifications of the position, you will be considered in the selection process.**
Work Location
US-VA-Harrisonburg
Category
Project/Program Management
Position Type
Full-Time
Security Clearance
Other
ID 35140
Recruiting Location : Location US-VA-Harrisonburg
The Site Manager serves as the local point-of-contact, responsible for overseeing all contractor functions at the File Storage Facility located in Harrisonburg, VA  - Responsibilities included but not limited to:     - Monitoring all aspects of production to include quality and timeliness,     - Implementing operational procedures and policies as needed, and      - Analyze trends and understand training needs.   - This position requires experience in an operational environment with workflow fluctuations, risks, and concerns.   - Responsible for interacting with the customer by presenting oral and written briefings, as needed, and monitoring the customer satisfaction. **Serco Inc. is using this posting for the purpose responding to a proposal. We are seeking qualified candidates in the event of a contract award. This position is not currently funded/active. Should Serco be awarded the contract, and you meet the qualifications of the position, you will be considered in the selection process.**
Work Location
US-VA-Harrisonburg
Category
Project/Program Management
Position Type
Full-Time
Security Clearance
Other
ID 35432
Recruiting Location : Location US-OH-Euclid
Job Description: General Clerk III: Performs a variety of support activities involving routine benefits administration and case processing which may include, but is not limited to: preparing applications and cases for review and processing, creating letters, handling basic customer service tasks, entering and updating data into PBGC systems of record, and conducting basic research of participant accounts.Has knowledge of commonly used concepts, practices and procedures as it relates to benefits administration. Relies on instructions and pre-established guidelines to perform the functions of the job. Primary job functions do not typically require exercising independent judgment. Works under immediate supervision and reports to a supervisor. Qualifications:- Education: High School Diploma or GED- General Experience: Two years of related experience. Must be able to exercise analysis and experience in selecting documented procedures to follow in searching for, interpreting, selecting, or coding items to be entered from a variety of source documents.- Skills: Microsoft Office knowledge and experience.
Work Location
US-OH-Euclid
Category
Administrative/Clerical
Position Type
Full-Time
Security Clearance
Other
ID 34260
Recruiting Location : Location US-LA-New Orleans
The Motorist Assist Patrol (MAP) Operator provides safe, quick clearance of incidents that affect traffic, including vehicle accidents and disabled vehicles. The primary purpose of the MAP is to ensure State Highways are free of obstructions and safe for the traveling public. To ensure safety, MAP Operators wear highly visible, reflective uniforms and drive specially marked vehicles when assisting motorists and emergency first responders.  Upon successful completion of classroom and field training, the MAP Operator will be certified as a first responder to operate a fully equipped Motorist Assistance Vehicle. CPR / First Aid training is provided to enable the MAP Operator to provide basic first aid until emergency services arrive when necessary. Specific duties include but not limited to:-Monitor State Highways with regard to vehicle crashes, disabled/abandoned vehicles, debris, and lane-closing events, traffic signal malfunctions, damage to state equipment on state roadways, as well as general incident/congestion scenarios. -Provides roadside assistance to stranded motorists (including changing tires, giving battery jumps, providing fuel, removing debris from the travel lanes, etc.) -Work closely with Police and other first responders at highway incidents. -Provide incident response, on-scene traffic control and limited first aid as needed-Provide Traffic Incident Management Services -Accepts personal responsibility of all work output -Adheres to all MAP SOP guidelines. -Using a two-way radio and/or smart phone, Communicate and Coordinate with the Traffic Management Center staff with regard MAP work activities. -While providing emergency roadside service to motorist, Operators will observe safety required procedures to avoid injury and accidents at all times.-MAP Operators are subject to working in all types of weather, 24/7/365, holidays, weekends, required overtime, and call outs due to identified emergencies.
Work Location
US-LA-New Orleans
Category
Other
Position Type
Full-Time
Security Clearance
None
ID 35426
Recruiting Location : Location US-NJ-Picatinny
Serco is looking for an Accounts Payable Admin I with 5+ years of experience managing business office functions and providing executive-level support to principals and clients. RESPONSIBILITIES:- The administrator should have the required experience to provide support for all projects and administrative operations and activities which occur in different organizations.- Have experience providing support to high-level clients at the organizational level.- Support multiple organizations with high operational quality processes.- Collaborate with the different Project Managers (PM) to obtain information on cross-functional duties.- Assist and brief senior management stakeholders on important and relevant information.- Maintain liaison with numerous support organizations such as personnel, resource management, and installation support activity.- Create and produce moderate to complex documents including spreadsheets and presentations.- Manage multiple tasks, projects, and deadlines; as well as assist with special projects.- Provide support with email, important files, technical and non-technical documents documentation editing, change orders, information requests, letters, faxes, memorandums, suspense records, voicemails, project notes or instructions, meeting agendas, and other items as necessary.- Create and manage projects and office schedules, dashboard updates, and prepare briefings and PowerPoint presentations.- Manage daily tasks such as recording, and distributing information among clients, team members, and partners within CONUS and OCONUS.- Collect, compile, analyze, and track information and action items in support of the projects and senior management.- Provide property management and procurement services for the branch by assisting the organizational manager with assessment, procurement, and control of equipment/materials.- Collect and distribute mail/packages.- Manage daily tasks, projects, and deadlines by maintaining a schedule to tracked items in the CONUS and OCONUS.- Schedule the travel details such as itineraries, Visas, theater clearances, transportation, and accommodation arrangements (hotels and car rentals) in Microsoft (MS) Windows or a compatible database that is available to the Administration.- Provide calendar management to include scheduling and coordinating events for multiple stakeholders.- Provide support during management review meetings such as take minutes and capture action items, provide the final meeting minutes to all attendees and will assist with action items status updates.- Project meeting support, including agendas, meeting setup and logistics (including webinars and video conferences), capture minutes; track and manage action items, and prepare materials.- Arrange meetings and conferences for the requested organization’s stakeholders.- Assist the organization by collecting, distributing, and analyzing information regarding costs, personnel, facility, and contracts.- Manage employees’ personal records and prepare personnel documents; process personnel actions, training plans, document standards, and appraisals; data entry into web-based systems.- Prepared to collect and analyze personnel information using the data collection tools available.- Assist with on/off-boarding employees.
Work Location
US-NJ-Picatinny
Category
Logistics
Position Type
Full-Time
Security Clearance
None
ID 35424
Recruiting Location : Location US-VA-Harrisonburg
Serco North America is seeking a Network Administrator V to work with a small team of dedicated IT professionals in Harrisonburg VA. This is a great opportunity for a candidate who is seeking a team driven environment, but also is a strong, independent worker.  This is an ideal job for a candidate who would like to make significant contributions to the patent industry while working in the beautiful surroundings of the Shenandoah Valley in Harrisonburg, Virginia.- Installs new software releases and system upgrades.- Evaluates and installs patches and resolves software related problems.- Performs system backups and recovery.- Maintains data files and monitors system configuration to ensure data integrity.- Familiar with a variety of the field's concepts, practices, and procedures.- Relies on experience and judgment to plan and accomplish goals.- Performs a variety of complicated tasks.- May lead and direct the work of others.- A wide degree of creativity and latitude is expected.  - May report directly to a project lead or manager. Essential Duties and Responsibilities may include:- Administer Cisco switches, routers, firewalls- Palo Alto Firewall Administration- Administration and engineering decisions related to Citrix Netscaler, StoreFront, Citrix Delivery Controllers, Desktop Virtualization- Administer and support hyperconverged storage engineering and administration – Specific experience with Nutanix is preferred, but not a requirement.- Administer and provide support for Windows 10, Server 2016, and other operating systems- Administer Microsoft Windows Active Directory and Group Policy to apply and enforce secure settings.- Test and apply security patches and updates to servers, workstations, and network equipment- Design/recommend changes to existing TCP/IP networks including recommending and implementing access control lists.- Conduct Security Impact Analysis on system changes to assure that system will continue to meet FISMA requirements- Design and monitor access control systems- Plan and conduct Security Awareness Training- Design Implement and monitor necessary audit and accountability controls.- Conduct Security Assessment and Authorization activities- Design, implement and monitor configuration management systems- Assure Incident Response plans are properly implemented and develop updates when necessary; maintenance controls are properly implemented and documented; and all necessary media protection is in place and properly configured- Conduct quarterly scans for baseline compliance and vulnerabilities- Develop scripts to test for security issues and remediate findings- Configuration Management- Disaster Recovery Planning and Testing- Learning and implementing new technology.- Troubleshooting issues with existing solutions- Manage and resolve multiple complex issues simultaneouslyDesirable Skills:- Significant experience applying, documenting, and enforcing secure baseline configuration on network devices, workstations, servers, and other equipment to assure compliance with government regulations- Excellent troubleshooting skills- Excellent communication skills- Experience providing support on a wide range of issues.- Ability to function in a production-based environment, including operating efficiently, accurately and at a significant pace.- Ability to work independently without need of excessive supervision.
Work Location
US-VA-Harrisonburg
Category
Information Security/Cyber
Position Type
Full-Time
Security Clearance
None
ID 35416
Recruiting Location : Location US-VA-Alexandria
Under supervision, provide support to clients developing and maintaining U.S. Navy surface ships systems and associated subsystems. Provide production and testing support including engineering support for hull, mechanical and electrical systems; total ship engineering; ship surveillance; and all types of waterfront engineering and inspections. Review shipbuilder work packages, conduct photo documentation, develop databases allowing searches for key information in written correspondence. Review drawings, Initial Change Proposals (ICP), Engineering Change Proposals (ECP), waterfront changes, work items, design reviews condition reports and trial cards. - Review initial designs, developments, and analysis of new ships and/or ship systems. - Assist in development of designs for current and conceptualized ships, systems, and equipment. Evaluate designs for feasibility. - Review ECP packages for completeness and provide recommendations - Assess compliance with regulatory, and standards -Interfaces with stakeholders and cross functional teams to ensure necessary resources are available for ship/system. -Review qualification test procedures and participates in qualification testing and trials. - Supports production design and construction oversight and review processes to ensure compliance with product specifications. - Researches new technology and/or development tools to remain informed of current technology.-Assist with requirements management and support customer research requests efficiently and thoroughly. -Travel Requirement ~10%- Engage in business development activities as required to sustain and grow customer base
Work Location
US-VA-Alexandria
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
ID 35427
Recruiting Location : Location US-VA-Herndon
Title: Jr. Project Accounting AnalystRole:The Project Accounting Analyst is a key member of the Project Accounting group. The successful candidate will assist in the development and deployment of the project accounting function and associated activities.This role calls for a well-rounded performer who thrives in a fast-paced, demanding environment. Key attributes we are seeking for this role include both the willingness to dig deeply into details, as well as the ability to assess the big picture. The selected individual will be required to quickly assimilate new knowledge. This multi-faceted role will entail working closely with operations and business finance representatives. The Project Accounting Analyst will work to ensure all project set-up and maintenance functions comply with corporate standards and internal controls.  
Work Location
US-VA-Herndon
Category
Accounting/Finance/Contracts
Position Type
Full-Time
Security Clearance
None
ID 35430
Recruiting Location : Location US-VA-Quantico
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach.  The DOL VETS TAP program is in need of gifted and talented Employment Facilitators who have prior experience teaching / instructing Military personnel transition to civilian professional and vocational occupations; who are able to guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps; and, who can conduct large group instruction and provide individual counseling on the job search process. The ideal Employment Facilitator candidate would have excellent time management skills, able to work independently, and prior experience providing Military Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools.
Work Location
US-VA-Quantico
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
ID 35428
Recruiting Location : Location US-KY-Fort Campbell
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach.  The DOL VETS TAP program is in need of gifted and talented Employment Facilitators who have prior experience teaching / instructing Military personnel transition to civilian professional and vocational occupations; who are able to guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps; and, who can conduct large group instruction and provide individual counseling on the job search process. The ideal Employment Facilitator candidate would have excellent time management skills, able to work independently, and prior experience providing Military Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools.
Work Location
US-KY-Fort Campbell
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
ID 35415
Recruiting Location : Location US-VA-Herndon
Military and Family Life Counseling (MFLC) Quality Control Manager provides confidential, non-medical, short-term, counseling services. The non-medical counseling approach is psychoeducational, which helps participants learn to anticipate and resolve challenges associated with the military life. Support is aimed at preventing the development or exacerbation of mental health conditions that may detract from military and family readiness. The contract is centrally managed by the Office of the Deputy Assistant Secretary of Defense for Military Community and Family Policy. Management and Oversight: The Quality Control Manager (QCM) will be responsible for managing all aspects of quality for the contract, including data collection and reporting. The QCM will ensure that all of the quality assurance programs, metrics, reports, and data are gathered, managed, and reported within contract standards, and the QCM is responsible for ensuring compliance with credentialing and training of all personnel. The QCM will ensure effective communication between management, counselors, and Government stakeholders and identify and implement process improvements to ensure the highest standards of quality of operations.Travel: Travel may be required in order to accomplish mission goals to include evenings and weekends with the ability to use all modes of transportation. This position requires access to US Government facilities and systems. US Citizenship, a valid driver’s license, auto insurance and reliable transportation to travel to assigned locations and nearby facilities is required. Work Conditions: Flexibility to work non-standard hours as needed in order to properly serve and assist clients. Work is generally performed in a normal office environment where there is minimal exposure to unpleasant and/or hazardous working conditions. Job assignments may require working at client site where working conditions may vary.
Work Location
US-VA-Herndon
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
Secret
ID 35414
Recruiting Location : Location US-VA-Herndon
Military and Family Life Counseling (MFLC) Operations Manager provides confidential, non-medical, short-term, counseling services. The non-medical counseling approach is psychoeducational, which helps participants learn to anticipate and resolve challenges associated with the military life. Support is aimed at preventing the development or exacerbation of mental health conditions that may detract from military and family readiness. The contract is centrally managed by the Office of the Deputy Assistant Secretary of Defense for Military Community and Family Policy. Management and Oversight: The Operations Manager (OM) will serve as a key member of the program management team charged with overseeing the human resources duties and the daily operations of the contract. The OM will ensure MFLC worldwide assignment requests are fulfilled in a timely manner and execution of all work assignment logistics and travel are completed. The OM will ensure the efficient and effective operational procedures and processes, and quality of services delivery.Travel: Travel may be required in order to accomplish mission goals to include evenings and weekends with the ability to use all modes of transportation. This position requires access to US Government facilities and systems. US Citizenship, a valid driver’s license, auto insurance and reliable transportation to travel to assigned locations and nearby facilities is required. Work Conditions: Flexibility to work non-standard hours as needed in order to properly serve and assist clients. Work is generally performed in a normal office environment where there is minimal exposure to unpleasant and/or hazardous working conditions. Job assignments may require working at client site where working conditions may vary. 
Work Location
US-VA-Herndon
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
Secret
ID 35413
Recruiting Location : Location US-VA-Herndon
Military and Family Life Counseling (MFLC) Deputy Program provides confidential, non-medical, short-term, counseling services. The non-medical counseling approach is psychoeducational, which helps participants learn to anticipate and resolve challenges associated with the military life. Support is aimed at preventing the development or exacerbation of mental health conditions that may detract from military and family readiness. The contract is centrally managed by the Office of the Deputy Assistant Secretary of Defense for Military Community and Family Policy. Management and Oversight: The DPM will assist PM in managing the daily operations. Will act on behalf of PM in absence. Provide management, direction, administration, quality assurance, and leadership for the execution of this contract. The DPM will serve as the primary point of contact and provide overall leadership and guidance for all personnel, including assigning tasks to personnel, supervising on-going technical efforts, managing overall performance. Responsible for the quality and efficiency of the contract, to include service delivery, technical matters, and business processes. Travel: Travel may be required in order to accomplish mission goals to include evenings and weekends with the ability to use all modes of transportation. This position requires access to US Government facilities and systems. US Citizenship, a valid driver’s license, auto insurance and reliable transportation to travel to assigned locations and nearby facilities is required. Work Conditions: Flexibility to work non-standard hours as needed in order to properly serve and assist clients. Work is generally performed in a normal office environment where there is minimal exposure to unpleasant and/or hazardous working conditions. Job assignments may require working at client site where working conditions may vary. 
Work Location
US-VA-Herndon
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
Secret
ID 35412
Recruiting Location : Location US-VA-Herndon
Military and Family Life Counseling (MFLC) Program Manager provides confidential, non-medical, short-term, counseling services. The non-medical counseling approach is psychoeducational, which helps participants learn to anticipate and resolve challenges associated with the military life. Support is aimed at preventing the development or exacerbation of mental health conditions that may detract from military and family readiness. The contract is centrally managed by the Office of the Deputy Assistant Secretary of Defense for Military Community and Family Policy. Management and Oversight: Provide management, direction, administration, quality assurance, and leadership for the execution of this contract. The PM will serve as the primary point of contact and provide overall leadership and guidance for all personnel, including assigning tasks to personnel, supervising on-going technical efforts, managing overall performance. Responsible for the quality and efficiency of the contract, to include service delivery, technical matters, and business processes. Travel: Travel may be required in order to accomplish mission goals to include evenings and weekends with the ability to use all modes of transportation. This position requires access to US Government facilities and systems. US Citizenship, a valid driver’s license, auto insurance and reliable transportation to travel to assigned locations and nearby facilities is required. Work Conditions: Flexibility to work non-standard hours as needed in order to properly serve and assist clients. Work is generally performed in a normal office environment where there is minimal exposure to unpleasant and/or hazardous working conditions. Job assignments may require working at client site where working conditions may vary.
Work Location
US-VA-Herndon
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
Secret
ID 35423
Recruiting Location : Location US-UT-Ogden
Prior to being considered for this position, applicants must: - Be available for work within 60 days. - Have a current FAA Class II Medical Certificate (FAA Form 8500-9).-  If you do not have a Class II Medical Certificate, prior to applying for this position, you may go the following website to find an FAA Aviation Medical Examiner (AME) in your area: http://www.faa.gov/pilots/amelocator/. - Have a copy of their last FAA Credential with a tower rating or Control Tower Operator (CTO) certificate and in accordance with FAR 65.39, applicant “must have satisfactorily served as an air traffic control tower operator with a facility rating…for at least 6 months...”- If necessary, to replace a CTO, go to the following website: http://www.faa.gov/licenses_certificates/airmen_certification/certificate_replacement/ - Be eligible to work for Serco under the Federal Immigration Laws- Verify education and employment references from previous employer(s) including release of drug and alcohol records- Receive a negative result on a pre-employment drug screen.- Be able to receive an interim security suitability clearance granted by FAA Security derived from a public trust background check.- Establish proof of identity and eligibility to work in the United States.  Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. The incumbent is responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include: - Answering radio calls from arriving and departing aircraft. - Issuing landing/takeoff instructions.- Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity. - Issuing air traffic clearances. - Providing advice based on their own observations and information from the National Weather - Service, IFR control facilities, flight service stations, pilots, and other sources. - Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities. - Transferring control of aircraft to receiving facilities when aircraft leave their airspace, and receiving control of aircraft coming into their airspace. - Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment. - Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties. - Coordinating with and issuing instructions to airport vehicles and personnel. - Maintaining and disseminating records of daily operations - Other duties as assigned The rate of pay for this position is $31.50 per hour.
Work Location
US-UT-Ogden
Category
Aviation
Position Type
Full-Time
Security Clearance
None
ID 35410
Recruiting Location : Location US-CA-San Diego
Serco, Inc has an immediate need for a Financial Analyst to join their team in San Diego Ca to support one of our largest Navy contracts. This is a Program Finance Analyst support on large IDIQ contract providing installation services on-board US Navy vessels. Job duties include detailed EAC preparation and monitoring, delivery order pricing, contract P&L forecasting, contract specific deliverables, CostPoint project setup, and month end close activities. Provide project level financial information to operational VPs and provide programmatic financial analysis stakeholders. Familiar with a variety of government contracting concepts, practices, and procedures including FAR, CAS, and SCA compliance.  
Work Location
US-CA-San Diego
Category
Accounting/Finance/Contracts
Position Type
Full-Time
Security Clearance
None
ID 35421
Recruiting Location : Location US-AE-APO
As the, Electronics Tech Maintenance III,  in Naples, Italy for the CNIC Regional Offices, you will enable improving operational performance and cost reductions through business process definition, analysis, and development of technical capabilities which automate processes or improve transparency for analytics and decision making. In support of this effort the CNIC N6 Network This position is based out of Naples, Italy supporting the 6th Fleet Regional Communication Systems (RCS). As the, Electronics Tech Maintenance III, you will be responsible for the below listed activities: - Manage and resolve network and or domain user trouble calls.- Support the implementation, installation, maintenance, and upgrades of user SIPRNet, Non-classified Internet Protocol (IP) Router Network (NIPRNet) and telephone drops and ensure that the work is done in accordance with best practices and standards.- Aid in the application/acquisition, maintenance, troubleshooting and upgrades of domain connected user computing platforms, to include its sub-components, peripherals and necessary software or applications and required non-domain connected systems, sub-systems, sub-components, peripherals, and software.- Support the creation, recreation and or troubleshooting of user domain accounts, to include SIPRNet and NIPRNet user accounts, and reviewing and or approving the necessary request related forms such as System Authorization Access Request (SAAR).- Provide assistance in the application or acquisition, installation, maintenance, troubleshooting and upgrades of printers, scanners, fax machines, and other non-computing platform office essential systems, to include their sub-components, peripherals, and necessary software applications, and ensure that the work is done in accordance with best practices and standards.- Aid in the application, implementation and testing of security policies for user domain computing platforms.- Provide assistance in the installation, maintenance, and upgrade of needed cable infrastructure, such as fiber optic cables, copper Ethernet cables, and the required cable infrastructure pathways, and ensure that the work is done in accordance with best practices and standards.- Perform site surveys and determine requirements needed to support user domain requirements and develop the needed site survey report.- Aid in the acquisition, implementation, installation, maintenance, and upgrades of data encryptions.- Develop cost estimates of user requirements and provide the cost estimate to the appropriate approving authority and procurement officer for procurement when needed.- Train users of the system that they are supporting or system that they are providing when required.- Implement, install, maintain and upgrades of telephone drops- Implement, install, setup, maintain and upgrades of Video Teleconferencing (VTC) endpoints- Provide VTC support to users, to include VTC endpoint meeting setup and troubleshooting- Implement, install, setup, maintain and upgrade of telephones, to include Voice over Secure IP (VoIP)- Active or reactive of telecom services      
Work Location
US-AE-APO
Category
Customer Service
Position Type
Full-Time
Security Clearance
Secret
ID 35260
Recruiting Location : Location BE-Hainaut-Mons
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. The DOL VETS TAP program is in need of experienced, skilled and passionate Employment Facilitators who have prior experience teaching / instructing Military personnel transition to civilian professional and vocational occupations; who are able to guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps; who are organized and able to manage an office; who have experience providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process.  The ideal Employment Facilitator candidate would have excellent time management skills, able to work independently, and able to respond to inquiries. The Employment Facilitator should have prior experience providing Military Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools. 
Work Location
US-VA-Herndon
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
ID 35392
Recruiting Location : Location US-VA-Norfolk
The Help Desk Support II position will provide support to end users on a variety of issues; be familiar with a variety of the field`s concepts, practices, and procedures; and perform a variety of complicated tasks.- Identifies, researches, and resolves technical problems.- Responds to telephone calls, email and personnel requests for technical support.- Documents, tracks, and monitors the problem to ensure a timely resolution. - Relies on experience and judgment to plan and accomplish goals. - May lead and direct the work of others.- A wide degree of creativity and latitude is expected.  - Typically reports to a supervisor or manager.
Work Location
US-VA-Norfolk
Category
Information Technology
Position Type
Full-Time
Security Clearance
Secret
ID 34702
Recruiting Location : Location US-MD-Joint Base Andrews
Serco is a dynamic, progressive company that values teamwork and mutual support. US Marine Forces Reserve and US Navy Reserve Psychological Health Outreach Program (PHOP) staff must be willing and able to learn quickly and be comfortable working independently in a fast-paced environment. All of the responsibilities listed below are considered essential functions of this position. PHOP workers provide behavioral health screenings, referral service support and outreach to Reservists, and their family members as well as consultation to Home Training Center (HTC) and Naval Operational Support Center (NOSC) leaders. This position is a hybrid serving both USNR and USMFR.- Conduct behavioral health screenings with Reservists and eligible Family Members to determine current psychological health needs.- Link at Reservists and their Family Members to “good fit services” based on identified needs.- Maintain accurate and timely case notes to document all service encounters.- Prepare outreach materials such as flyers, brochures and newsletters to educate clients on a wide spectrum of psychological health topics and resources.- Provide briefings and consultation to Reservists, Family Members and high-level military leaders.- Attend Meetings as required/requested, including staff meetings, training workshops and community meetings.- Coordinate with regional site lead and team members to ensure all program data required for reporting purposes is provided in a timely manner.- Travel one to two times a month on weekends to various HTCs and NOSCs throughout the region.
Work Location
US-MD-Joint Base Andrews
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
NACI
ID 35375
Recruiting Location : Location US-FL-Jacksonville
The Stock Clerk receives, stores, and issues equipment, materials, supplies, merchandise, foodstuffs, or tools, and compiles stock records of items in stockroom, warehouse or storage yard.- Sorts, or weighs incoming articles to verify receipt of items on requisition or invoice- Examines stock to verify conformance to specifications- Stores articles in bins, on floor or on shelves, according to identifying information, such as style, size or type of material, fills orders or issues supplies from stock- Prepares periodic, special or perpetual inventory of stock, and requisitions articles to fill incoming orders.- Compiles reports on use of stock handling equipment, adjustments of inventory counts and stock records, spoilage of or damage to stock, location changes, and refusal of shipments- May mark identifying codes, figures, or letters on articles- May distribute stock among production workers, keeping records of material issued- May make adjustments or repairs to articles carried in stock- May cut stock to site to fill order.
Work Location
US-FL-Jacksonville
Category
Logistics
Position Type
Full-Time
Security Clearance
NACI
ID 35411
Recruiting Location : Location US-TX-El Paso
HERO Dispatchers are responsible for the monitoring of the roadways including detecting, confirming, updating and responding to scheduled and unscheduled traffic incidents in the geographical coverage area. HERO Dispatchers are also responsible for using radio, telephone, and e-mail to communicate with TxDOT personnel state wide, including maintenance and w3q21construction personnel, ITS software technicians, TxDOT management, Department of Public Safety, and Federal Highway Administration as appropriate, regarding incidents, traffic, road, maintenance and construction activity, and related weather conditions. Dispatchers must successfully complete the initial training program under the supervision of, and monitored by, the Training Supervisor and Program Manager. They must then continue to perform acceptably as they acquire additional knowledge and skills through “on-the-job” training. Knowledge, Skills and Abilities:  - Ability to monitor video images for the detection and verification of crashes, debris, abandoned or disabled vehicles, and hazardous or non-hazardous spills.- Ability to use ITS software to log potential and confirmed incidents, construction and maintenance closures.- Ability to dispatch and communicate with Highway Emergency Response Operator (HERO) personnel via radio or telephone using standard protocol to the locations of road hazards and crashes, providing clear directions to the location and an accurate description of an incident as advised by citizens, public safety entities, or department personnel.- Ability to provide information or assistance to motorists, TxDOT personnel, or other agencies on traffic and road conditions; direct calls to appropriate personnel in traffic operations or take action as necessary.- Ability to use English language writing skills necessary to perform clear and concise record keeping, logging of required information, equipment checks, data gathering, and updating of manuals and contact lists that include all pertinent information without spelling or grammatical errors.- Ability to clearly communicate technical information in layman’s terms.- Be prepared to work additional hours or shifts in support of special events- Ability and willingness to work alternate work, shift schedules, and be on-call 24 hours/day.- Be fluent in English with the ability to receive, give and understand written and oral instructions. Note: Fluent Spanish with the ability to receive, give, and understand written and oral instructions is a preferred additional skill.- Knowledge of communications and disseminating information via multiple communications devices.- Perform all duties with the highest level of customer service.**Serco Inc. is using this posting for the purpose responding to a proposal. We are seeking qualified candidates in the event of a contract award. This position is not currently funded/active. Should Serco be awarded the contract, and you meet the qualifications of the position, you will be considered in the selection process. 
Work Location
US-TX-El Paso
Category
Other
Position Type
Part-Time
Security Clearance
None
ID 35417
Recruiting Location : Location US-NM-Holloman
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach.  The DOL VETS TAP program is in need of gifted and talented Employment Facilitators who have prior experience teaching / instructing Military personnel transition to civilian professional and vocational occupations; who are able to guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps; and, who can conduct large group instruction and provide individual counseling on the job search process. The ideal Employment Facilitator candidate would have excellent time management skills, able to work independently, and prior experience providing Military Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools.
Work Location
US-NM-Holloman
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
NACI
ID 35409
Recruiting Location : Location US-AZ-Tucson
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. The DOL VETS TAP program is in need of experienced, skilled and passionate  Employment Facilitators who have prior experience teaching / instructing Military personnel transition to civilian professional and vocational occupations; who are able to guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps; who are organized and able to manage an office; who have experience providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process.  The ideal Employment Facilitator candidate would have excellent time management skills, able to work independently, and able to respond to inquiries. The Employment Facilitator should have prior experience providing Military Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools. 
Work Location
US-AZ-Tucson
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
ID 35407
Recruiting Location : Location US-AR-Rogers
Facility Supervisor maintains the buildings and grounds of an organization, directing staff and overseeing the upkeep of equipment and supplies.  Facilities supervisors make sure the buildings and grounds are maintained, which entails daily and weekly cleaning schedules as well as determining and scheduling repairs, renovation projects, waste reduction improvements and safety inspections.  This position is for the Rogers, Arkansas CMS site. Responsibilities- Plan and coordinate all installations (telecommunications, heat, electricity etc.) and refurbishments- Manage the upkeep of equipment and supplies to meet health and safety standards- Inspect buildings’ structures to determine the need for repairs or renovations- Review utilities consumption and strive to minimize costs- Supervise all staff facilities staff (custodians, technicians, groundskeepers etc.) and external contractors- Control activities like parking space allocation, waste disposal, building security etc.- Allocate office space according to needs- Keep financial and non-financial records- Perform analysis and forecasting
Work Location
US-AR-Rogers
Category
Facilities/Security
Position Type
Full-Time
Security Clearance
Other
ID 35365
Recruiting Location : Location US-VA-Herndon
Serco is seeking a detail-oriented Business Process Analyst II to join our talented, dynamic product team to manage and improve upon business processes of the Healthcare.gov Eligibility Support group for the Centers of Medicare and Medicaid Services.  The Business Process Analyst II will support the product line by providing analysis and workflows of existing business processes with the objective of identifying areas for operational improvement and making suggestions for streamlining processes to enable call center staff to efficiently verify and adjudicate consumer attestations related to Health Insurance Marketplace applications.  The ideal candidate will be analytically minded, be able to effectively work in a fluid and fast-paced work environment, possess outstanding communication skills, and be a team player. The responsibilities of this position include, but are not limited to the following:- Serve as subject matter expert in business processes to ensure requirements are in alignment with customer’s strategy, goals, and objectives- Review data and trends to ensure that the output of processes are achieving the desired results and that services are meeting agreed upon service levels- Identify issues and risks, develop mitigation plans, track action items, work with cross-functional teams and product lines to ensure proper resolution and adherence to customer guidelines- Create project charters and business requirements documents for major projects and innovations- Condense complex business processes into clear and actionable user stories- Create business use cases and conduct user acceptance testing to ensure software/system enhancements meet business requirements- Update user instructions based on current and new processes- Take lead on client document deliverables.
Work Location
US-VA-Herndon
Category
Business Systems/Analysis
Position Type
Full-Time
Security Clearance
None
ID 35408
Recruiting Location : Location US-VA-N/A
Installs new software releases and system upgrades. Evaluates and installs patches and resolves software related problems. Performs system backups and recovery. Maintains data files and monitors system configuration to ensure data integrity. Familiar with standard concepts, practices, and procedures within a particular field. Performs a variety of tasks. Works under limited supervision. Systems Administrator II duties consist of but are not limited to:- Develops and maintains all systems, applications and configurations.- Works with IT staff to ensure backup and updates to key systems are performed.- Troubleshoots System performance issues.- Advanced Microsoft server 2012 and above and windows 10 OS knowledge is a strong requirement.- Working knowledge of MS Active Directory.- Provides technical support and guidance to users.- Familiar with a variety of the field's concepts, practices, and procedures. - Installs new software releases and system upgrades; evaluates and installs patches and resolves software-related problems; - Performs system backups and recovery as a primary duty. Familiarity with Backup Exec server 20 or higher is required for this position- Maintains data files and monitors system configuration to ensure data integrity.- Relies on experience and judgment to plan and accomplish goals.- May lead and direct the work of others.  
Work Location
US-VA-N/A
Category
Information Technology
Position Type
Full-Time
Security Clearance
None
ID 35406
Recruiting Location : Location US-VA-Herndon
The Kofax TotalAngility (KTA) Engineer will design, modifie, develop, write and implement software programming applications. Supports and/or installs software applications/operating systems. Participates in the testing process through test review and analysis, test witnessing and certification of software. Designs, plans, and coordinates work teams. Provides technical support to project team members. Demonstrates expertise in a variety of the field`s concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. May provide consultation on complex projects and is considered to be the top level contributor/specialist. A wide degree of creativity and latitude is expected. May report to an executive or a manager.Designing, developing and implementing document capture, storage/retrieval, workflow-based, forms and front end applications. Will be conducting Installation and configuration of Kofax, Kapow, Desktop Automation. 
Work Location
US-VA-Herndon
Category
Information Technology
Position Type
Full-Time
Security Clearance
None
ID 35393
Recruiting Location : Location US-TN-Millington
The Business Systems Analyst III-Lead will implement the supply chain management architecture envisioned through previous work which will include: - Supporting detailed procedures, provide process metrics and produce governance documents that will ultimately institutionalize the processes.  - Use of current research methods, rigorous process and improvement analysis tools and proven change management strategies is required to capture as-is processes- Determine demand signal inputs and formulate new planning and execution processes.
Work Location
US-TN-Millington
Category
Information Technology
Position Type
Full-Time
Security Clearance
Secret
ID 35400
Recruiting Location : Location US-DC-Washington
Exciting new opportunity directly supporting NAVSEA 21 and the life cycle of the Navy’s in-service surface ships spanning critical modernization, maintenance, training and inactivation. SEA 21M provides cross division support to ensure uniformed and efficient processes in the management of material supporting in-service ship requirements. Excellent growth opportunity for a junior Logistics Analyst.   This opportunity builds on existing SEA 21 and CNRMC material management policy and procedures but requires creativity and innovation given the dynamic environment of and industrial base supporting this critical capability. Responsibilities:- Apply logistics experience and knowledge in the development of Navy In-Service Fleet material support policy and procedures.- Plan, setup, communicate and participate in all SEA 21M meetings with maintenance and material stakeholders.- Requires securing conference room, updating calendars, documenting and tracking action items.- Perform data entry and extract information utilizing maritime material and logistics information systems.- Coordinate data and information in support of documentation, reports, project plans, and leadership briefings.- Perform additional duties and responsibilities as assigned.
Work Location
US-DC-Washington
Category
Navy
Position Type
Full-Time
Security Clearance
Secret
ID 35404
Recruiting Location : Location US-PA-Allentown
Serco is looking for a 2nd shift Fleet technician to work on a large utility fleet in Allentown, PA Qualified candidates will have at least 3 full years of experience diagnosing and repairing medium and heavy duty diesel trucks. A background that includes experience with any of the following skills is helpful: automotive, construction and material handling equipment, hydraulic systems, aerial platform inspection and repair. Diesel vocational/technical school certifications are also helpful. Candidates must provide truck technician hand tools. Technicians are also required to enter work order data into a fleet maintenance system. PA Class VII inspection license and a CDL B license are required but can be obtained after employment begins  Serco has been voted one of the 10 best service companies to work for in the United States for the last 5 years!What we offer:- Pay rates above market average for your area with annual increases and promotion potential - Allowances for boots, tools, and safety glasses- 2 weeks of uniforms, including wet and cold weather gear and all required PPE and shop gear- Free and paid training - License and inspection cost reimbursement as well as tuition reimbursement for industry schools- ASE testing reimbursement - Well equipped shops in regulatory compliant shops with excellent security  Serco’s Comprehensive Benefit Program Includes: - Health/ Dental/ Vision / life insurance with multiple program options to fit your - Short and long term disability- A combination of vacation, holiday and sick/personal time of 25 paid days off annually - Tuition reimbursement - Free job training and development
Work Location
US-PA-Allentown
Category
Production/Skilled Trade/Warehouse
Position Type
Full-Time
Security Clearance
None
ID 34600
Recruiting Location : Location US-LA-New Orleans
This is a contract position with the State of Louisiana DOTD and after initial paid training in New Orleans, the position will operate full time out of the Hammond and Slidell areas. The Motorist Assist Patrol (MAP) Operator provides safe, quick clearance of incidents that affect traffic, including vehicle accidents and disabled vehicles. The primary purpose of the MAP is to ensure State Highways are free of obstructions and safe for the traveling public. To ensure safety, MAP Operators wear highly visible, reflective uniforms and drive specially marked vehicles when assisting motorists and emergency first responders. Upon successful completion of classroom and field training, the MAP Operator will be certified as a first responder to operate a fully equipped Motorist Assistance Vehicle. CPR / First Aid training is provided to enable the MAP Operator to provide basic first aid until emergency services arrive when necessary. Specific duties include but not limited to:-Monitor State Highways with regard to vehicle crashes, disabled/abandoned vehicles, debris, and lane-closing events, traffic signal malfunctions, damage to state equipment on state roadways, as well as general incident/congestion scenarios.-Provides roadside assistance to stranded motorists (including changing tires, giving battery jumps, providing fuel, removing debris from the travel lanes, etc.)-Work closely with Police and other first responders at highway incidents.-Provide incident response, on-scene traffic control and limited first aid as needed-Provide Traffic Incident Management Services -Accepts personal responsibility of all work output-Adheres to all MAP SOP guidelines.-Using a two-way radio and/or smart phone, Communicate and Coordinate with the Traffic Management Center staff with regard MAP work activities.-While providing emergency roadside service to motorist, Operators will observe safety required procedures to avoid injury and accidents at all times.-MAP Operators are subject to working in all types of weather, 24/7/365, holidays, weekends, required overtime, and call outs due to identified emergencies. -Full Time benefits include Paid Vacation Leave, Sick Leave, and Paid Holidays. Employee/Employer shared cost Health Insurance, Life Insurance, and matching 401K available. 
Work Location
US-LA-N/A
Category
Other
Position Type
Full-Time
Security Clearance
None

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