Serco Inc.

Career Opportunities


Here are our current opportunities matching your search. Please click on job title to view additional information, where you can also access the direct link to apply.

Enter job search criteria / Perform another job search

The system cannot access your location for 1 of 2 reasons:
  1. Permission to access your location has been denied. Please reload the page and allow the browser to access your location information.
  2. Your location information has yet to be received. Please wait a moment then hit [Search] again.
Click column header to sort

Search Results Page 1 of 19

ID 48513
Work Location US-OH-Euclid
If you love a high energy and professional environment - Serco has a great opportunity for you! The Call Center Representative will be on a dynamic team, supporting customers based at our Euclid, Ohio location. Bring your expertise and collaborative skills to make an impact towards servicing our participants. Serco and PBGC protects the retirement security of over 35 million Americans in single employer and multiemployer pension plans.  Our goal is to provide the highest level of customer support and to work to protect workers and retirees hard earned pension benefits. The Customer Service Rep will be responsible for the moment-to-moment real-time management of the call center operations, managing off-phone time for PSRs by coordinating training, meetings, coaching sessions and other off-phone activities with the Supervisor staff and other members of management.  In this role, you will: - Answer calls and inquiries from the customer with concerns and questions.- Facilitates resolution to routine problems. - Maintain customer information in computer system. - Have knowledge of commonly-used concepts, practices, and procedures within a particular field. - Relies on instructions and pre-established guidelines to perform the functions of the job. - Works under immediate supervision. - Typically reports to a supervisor or manager.- CSR III is responsible for supervising and advising CSR I and CSR II.- Must be able to obtain and/or maintain a public trust security clearance.Office location is in Euclid, Ohio Employees must be located in or around Euclid, Ohio. Telecommuting may be an option (on occassion) for those who have reliable Internet service.  
Category
Customer Service
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-OH-Euclid
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 48511
Work Location US-AE-Suffolk
If you love providing support in Project Management, Operations and Maintenance, Sustainability, Constructability, Restoration/ Modernization, Technical Services, Utilities, Infrastructure and or Pavements then this is a great opportunity for you. This Program Analyst position will provide programmer support for the Engineering Subject Matter Specialist (ESMS) program in support of the 48 Civil Engineer Squadron / Engineering Flight at RAF Lakenheath, UK.  This position is contingent upon your ability to obtain/maintain/transfer your Public Trust clearance.This position is contingent upon customer requirements and/or their approval. In this role, you will:- Provide analysis and process improvement expertise for project and construction management of facility and infrastructure projects of varying scope and cost. - Provide data acquisition and analysis, organizing/facilitating improvement events and developing, documenting, and implementing process improvements and optimization. 
Category
Engineering
Position Type
Full-Time
Security Clearance
Public Trust
Recruiting Location : Location
GB-Suffolk-Lakenheath
Telework
No - Teleworking not available for this position
ID 48510
Work Location US-AE-Suffolk
If you love providing support in Project Management, Operations and Maintenance, Sustainability, Constructability, Restoration/ Modernization, Technical Services, Utilities, Infrastructure and or Pavements then this is a great opportunity for you. This Mechanical Engineer position will provide programmer support for the Engineering Subject Matter Specialist (ESMS) program in support of the 48 Civil Engineer Squadron / Engineering Flight at RAF Lakenheath, UK.  This position is contingent upon your ability to obtain/maintain/transfer your Public Trust clearance.This position is contingent upon customer requirements and/or their approval. In this role, you will:- Provide condition assessments of the Facility and the infrastructure. - Planning and programming of minor works projects- Provide support engineering calculations, design analysis, and preparation of drawings, specifications, and tender packages.
Category
Engineering
Position Type
Full-Time
Security Clearance
Public Trust
Recruiting Location : Location
GB-Suffolk-Lakenheath
Telework
No - Teleworking not available for this position
ID 48456
Work Location US-MD-Columbia
If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you!  You will be on a critical team working with the customer at our Maryland location.  Bring your business expertise and desire to learn new skills and make a difference with our government customer.- This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.- This position is contingent upon customer requirements and/or their approval.Serco supports the US Government customer on a long-term contract providing broad expertise in DoD acquisition management, DoD contracting, or DoD contract management.  Our team provides business support and expertise to include tracking program status, monitoring cost, schedule, and contract performance.  You will be part of a team that works closely with the customer to deliver business expertise with an emphasis on contracts, finance, and customer service. Our managers on this team are seasoned Serco personnel who are available and responsive to ensure your success! In this role, you will:- Collect and input burn rate data using corporate template.- Review invoices in accordance with the most recent BM&A Invoice Review Desk Guide and contract clauses; report any discrepancies to Government Contract Manager (GCM).- Assist the GCM with gathering and organizing data needed to develop/modify Technical Task Orders (TTOs)/Delivery Orders/Requisitions/Spend Plans/Contract Performance Input. - Assist with the validation of ULO and TAR lines for contracts.- Utilize NSA-specific systems to perform basic functions.- Assist the Government with Contract Closeout activities.- Draft modifications to existing TTOs.
Category
Accounting/Finance/Contracts
Position Type
Full-Time
Security Clearance
TS/SCI Poly
Recruiting Location : Location
US-MD-Columbia
Telework
No - Teleworking not available for this position
ID 48455
Work Location US-MD-Columbia
If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you!  You will be on a critical team working with the customer at our Maryland location.  Bring your business expertise and desire to learn new skills and make a difference with our government customer.  This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.This position is contingent upon customer requirements and/or their approval. Serco supports the US Government customer on a long-term contract providing broad expertise in DoD acquisition management, DoD contracting, or DoD contract management.  Our team provides business support and expertise to include tracking program status, monitoring cost, schedule, and contract performance.  You will be part of a team that works closely with the customer to deliver business expertise with an emphasis on contracts, finance, and customer service. Our managers on this team are seasoned Serco personnel who are available and responsive to ensure your success! In this role, you will:- Assist individual program managers, initiative leads, and PEO leadership with monitoring and reporting on the overall health of programs, initiatives, and/or a portfolio. - Perform holistic analysis across multiple contracts and government activities to identify cost, schedule and performance concerns for a program or initiative.- Perform cross-program analysis to assist in responding to Investment Portfolio (IP) actions and producing execution reports.- Draft acquisition and program documents such as TTOs, Statements of Work (SOWs), Program Management Plans (PMPs), Risk Management Plans, program schedules, Technical CICA memorandums, and Acquisition Strategies.- Prepare presentations to report analysis findings as well as program/portfolio status.
Category
Project/Program Management
Position Type
Full-Time
Security Clearance
TS/SCI Poly
Recruiting Location : Location
US-MD-Columbia
Telework
No - Teleworking not available for this position
ID 48454
Work Location US-MD-Columbia
If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you!  You will be on a critical team working with the customer at our Maryland location.  Bring your business expertise and desire to learn new skills and make a difference with our government customer.  This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.This position is contingent upon customer requirements and/or their approval. Serco supports the US Government customer on a long-term contract providing broad expertise in DoD acquisition management, DoD contracting, or DoD contract management.  Our team provides business support and expertise to include tracking program status, monitoring cost, schedule, and contract performance.  You will be part of a team that works closely with the customer to deliver business expertise with an emphasis on contracts, finance, and customer service. Our managers on this team are seasoned Serco personnel who are available and responsive to ensure your success! In this role, you will:- Assist the Government in administering contracts.- Draft modifications to contract documents such as TTOs, Award Fee Plans, and CDRLs.- Track, analyze, and report contract costs.- Monitor and report on contractor performance to ensure compliance with contract terms and receipt of goods and services.
Category
Accounting/Finance/Contracts
Position Type
Full-Time
Security Clearance
TS/SCI Poly
Recruiting Location : Location
US-MD-Columbia
Telework
No - Teleworking not available for this position
ID 48453
Work Location US-MD-Columbia
If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you!  Bring your expertise and collaborative skills to make an impact here at Serco. You will be on a critical team working with the customer at our Maryland location.  This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.This position is contingent upon customer requirements and/or their approval. In this role, you will:- Perform as the highest-level technical expert, providing both internal and external consulting services. - Provide technical design and architectural leadership, including documenting and diagramming the logical, physical, and process views. - Define network strategy with respect to technology domain standards and design goals. - Develop and maintain network roadmaps, which include product selection, versions, upgrades, projects and milestones. - Conduct research focused on identifying emerging technology solutions that reduce costs, increase efficiencies, provide more value, provide more capabilities, reduce risks, and increase security. - Lead efforts for network technology evaluations, which involves identifying a weighted feature matrix for a specific need and evaluating and scoring products against the desired features. - Research activities include readings, proof-of-concepts (POCs) and lab testing. - Communicate leading practices by giving presentations, working with program/project teams, and authoring content aimed at educating others about standards, strategies, and other defined leading practices.
Category
Other
Position Type
Full-Time
Security Clearance
TS/SCI Poly
Recruiting Location : Location
US-MD-Columbia
Telework
No - Teleworking not available for this position
ID 48452
Work Location US-MD-Columbia
If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you!  You will be on a critical team working with the customer at our Maryland location.  Bring your business expertise and desire to learn new skills and make a difference with our government customer.- This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.- This position is contingent upon customer requirements and/or their approval.Serco supports the US Government customer on a long-term contract providing broad expertise in DoD acquisition management, DoD contracting, or DoD contract management.  Our team provides business support and expertise to include tracking program status, monitoring cost, schedule, and contract performance.  You will be part of a team that works closely with the customer to deliver business expertise with an emphasis on contracts, finance, and customer service. Our managers on this team are seasoned Serco personnel who are available and responsive to ensure your success! In this role, you will:- Collect and input burn rate data using corporate template.- Review invoices in accordance with the most recent BM&A Invoice Review Desk Guide and contract clauses; report any discrepancies to Government Contract Manager (GCM).- Assist the GCM with gathering and organizing data needed to develop/modify Technical Task Orders (TTOs)/Delivery Orders/Requisitions/Spend Plans/Contract Performance Input. - Assist with the validation of ULO and TAR lines for contracts.- Utilize NSA-specific systems to perform basic functions.- Assist the Government with Contract Closeout activities.- Draft modifications to existing TTOs.
Category
Accounting/Finance/Contracts
Position Type
Full-Time
Security Clearance
TS/SCI Poly
Recruiting Location : Location
US-MD-Columbia
Telework
No - Teleworking not available for this position
ID 48451
Work Location US-MD-Columbia
If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you!  You will be on a critical team working with the customer at our Maryland location.  Bring your expertise and desire to learn new skills and make a difference with our government customer.- This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.- This position is contingent upon customer requirements and/or their approval.Serco supports the US Government customer on a long-term contract providing broad expertise in DoD acquisition management, DoD contracting, or DoD contract management.  Our team provides business support and expertise to include tracking program status, monitoring cost, schedule, and contract performance.  You will be part of a team that works closely with the customer to deliver business expertise with an emphasis on contracts, finance, and customer service. Our managers on this team are seasoned Serco personnel who are available and responsive to ensure your success! In this role, you will:- Be responsible for the preparation, review, revision, and maintenance of technical documents including software and systems engineering, system operations, testing, and user documentation.- Write and edit technical documentation for all the project’s hardware and software to include installation, configuration, and how-to documentation.- Create code documentation for software.- Produce implementation guides and end- user guides for capabilities.- Provide field, data definition, and data flow documentation.- Format technical publications from pamphlets, technical drawings, and consultations with technical personnel and other available resources.
Category
Administrative/Clerical
Position Type
Full-Time
Security Clearance
TS/SCI Poly
Recruiting Location : Location
US-MD-Columbia
Telework
No - Teleworking not available for this position
ID 48450
Work Location US-MD-Columbia
If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you!  You will be on a critical team working with the customer at our Maryland location.  Bring your business expertise and desire to learn new skills and make a difference with our government customer.  This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.This position is contingent upon customer requirements and/or their approval. Serco supports the US Government customer on a long-term contract providing broad expertise in DoD acquisition management, DoD contracting, or DoD contract management.  Our team provides business support and expertise to include tracking program status, monitoring cost, schedule and contract performance.  You will be part of a team that works closely with the customer to deliver business expertise with an emphasis on contracts, finance, and customer service. Our managers on this team are seasoned Serco personnel who are available and responsive to ensure your success! In this role, you will:- Assist in the execution of the Program’s Budget through the creation/maintenance of spend plans, requisitions, and their supporting documents.- Coordinate financial data with appropriate Government officials such as Business Financial Managers, Program Managers, Contract Managers, Contracting Officers and Contracting Specialists.- Contribute to the maintenance of current resources to support the day-to-day mission activities.
Category
Finance
Position Type
Full-Time
Security Clearance
TS/SCI Poly
Recruiting Location : Location
US-MD-Columbia
Telework
No - Teleworking not available for this position
ID 48449
Work Location US-MD-Columbia
If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you!  You will be on a critical team working with the customer at our Maryland location.  Bring your business expertise and desire to learn new skills and make a difference with our government customer.  This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.This position is contingent upon customer requirements and/or their approval. Serco supports the US Government customer on a long-term contract providing broad expertise in DoD acquisition management, DoD contracting, or DoD contract management.   Our team provides business support and expertise to include tracking program status, monitoring cost, schedule and contract performance.  You will be part of a team that works closely with the customer to deliver business expertise with an emphasis on contracts, finance, and customer service. Our managers on this team are seasoned Serco personnel who are available and responsive to ensure your success! In this role, you will:- Assist in the execution of the Program’s Budget through the creation/maintenance of spend plans, requisitions, and their supporting documents.- Coordinate financial data with appropriate Government officials such as Business Financial Managers, Program Managers, Contract Managers, Contracting Officers and Contracting Specialists.- Contribute to the maintenance of current resources to support the day-to-day mission activities.
Category
Finance
Position Type
Full-Time
Security Clearance
TS/SCI Poly
Recruiting Location : Location
US-MD-Columbia
Telework
No - Teleworking not available for this position
ID 48448
Work Location US-MD-Columbia
 If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you!  You will be on a critical team working with the customer at our Maryland location.  Bring your business expertise and desire to learn new skills and make a difference with our government customer.  This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.This position is contingent upon customer requirements and/or their approval. Serco supports the US Government customer on a long-term contract providing broad expertise in DoD acquisition management, DoD contracting, or DoD contract management.  Our team provides business support and expertise to include tracking program status, monitoring cost, schedule, and contract performance.  You will be part of a team that works closely with the customer to deliver business expertise with an emphasis on contracts, finance, and customer service. Our managers on this team are seasoned Serco personnel who are available and responsive to ensure your success! In this role, you will:- Assist individual program managers, initiative leads, and PEO leadership with monitoring and reporting on the overall health of programs, initiatives, and/or a portfolio. - Perform holistic analysis across multiple contracts and government activities to identify cost, schedule and performance concerns for a program or initiative.- Perform cross-program analysis to assist in responding to Investment Portfolio (IP) actions and producing execution reports.- Draft acquisition and program documents such as TTOs, Statements of Work (SOWs), Program Management Plans (PMPs), Risk Management Plans, program schedules, Technical CICA memorandums, and Acquisition Strategies.- Prepare presentations to report analysis findings as well as program/portfolio status.
Category
Project/Program Management
Position Type
Full-Time
Security Clearance
TS/SCI Poly
Recruiting Location : Location
US-MD-Columbia
Telework
No - Teleworking not available for this position
ID 48497
Work Location US-VA-Chesapeake
Serco is looking for an  Advanced Marine Welder  team member to join a high-profile and challenging project supporting the US Navy.  The Advanced Marine Welder will be on a dynamic team, supporting our C5ISR system installations.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our Sailors. You will be part of a team that works closely with the customer and other Serco team members to deliver high technology performed onboard U.S. Naval Ships and military installations.   In this role, you will:- Interpret specifications, drawings, blueprints, shop job orders and, process sheets.- Use a variety of ARC and gas welding equipment to fabricate or repair products such as foundations, cable collars, cable/pipe/vent hangers, cable tubes penetrations, studs, etc.- Perform related task such as thermal cutting (PLASMA or TORCH) and grinding.- Have knowledge of commonly used concepts, practices, and procedures within a particular field.- Assign work to qualified personnel.- Train new shop personnel on machinery, tools and test equipment required for quality construction of products.- Work onboard U.S. Naval Ships and military installations in an area that is somewhat uncomfortable due to drafts, noise, temperature variation and the like and with equipment where carelessness would probably result in minor cuts, bruises, muscle strains, serious injury, or death.
Category
Navy
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Chesapeake
Telework
No - Teleworking not available for this position
ID 48496
Work Location US-VA-Chesapeake
Serco is looking for a SR. Mechanical Assembler team member to join a high-profile and challenging project supporting the US Navy.  The SR. Mechanical Assembler will be on a dynamic team, supporting our C5ISR system installations.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our Sailors. You will be part of a team that works closely with the customer and other Serco team members to deliver high technology performed onboard U.S. Naval Ships and military installations.  In this role, you will:- Receive technical guidance from supervisor or higher-level technician, and your work will be reviewed for compliance with accepted practices. - Supervise a small team of 5-10 lower-level employees while reporting to a manager. - Follow blueprints, guidelines, and/or diagrams to fabricate and assemble various electromechanical and electronic assemblies. - Perform work with standard concepts, practices, and procedures within field under general supervision. - Rely on limited experience and judgment to plan and accomplish goals and you will typically report to a supervisor.- Work onboard U.S. Naval Ships and military installations in an area that is somewhat uncomfortable due to drafts, noise, temperature variation and the like and with equipment where carelessness would probably result in minor cuts, bruises, muscle strains, serious injury, or death.
Category
Navy
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Chesapeake
Telework
No - Teleworking not available for this position
ID 48493
Work Location US-MD-N/A
Exciting remote opportunity!!A full-time Senior Instructional Systems Designer is needed to deliver training services for a Federal Agency. Services will be conducted remotely.  In this role, you will:- Conduct end-user needs assessment and performance assessment, analyzes results to determine learning needs and performance gaps.- Consult with clients to identify new requirements and strategies. - Work with the instructional design team (instructional designers, graphic artists, programmers) and project and program manages to design responsive training and/or performance support solutions and schedules- Demonstrate advanced knowledge of the ISD process and fosters design innovation. Captures and diagrams workflow processes, conducts task analysis and workflow observations.- Participate in visual design, prototyping, and usability testing and evaluation. - Review products throughout analysis, design, and development for style guidelines, writing standards, and sensible course/task flow- Works under the supervision of the Project Manager or the Senior Instructional Designer to develop and document instructor-led, paper-based, and technology delivered curricula or performance support solutions- Demonstrate ability with word-processing, spreadsheet and presentation tools (e.g. Microsoft Word, Excel, and PowerPoint); - Working knowledge of Adobe Captivate; other authoring (e.g. Articulate) and development tools a plus;- Familiarity with web design and web development; - Broad knowledge of the field of human-computer interaction and performance-centered design; demonstrated ability to present complex information clearly; - Experience with Learning Management Systems (LMS) desired but not mandatory; Cornerstone on Demand LMS experience a plus;- Strong oral and written communication skills; strong skills presentation, facilitation, interpersonal and client interaction skills- Meticulous attention to detail; demonstrated ability to act a technical editor- Proven experience as a team player
Category
Training
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-DC-
Telework
Yes - May Consider Full Time Teleworking for this position
ID 47844
Work Location US-VA-N/A
Serco IP Services, part of Serco North America, is seeking a Patent Classifier to review patent applications received from the United States Patent and Trademark Office (USPTO).  Serco supports the USPTO, which is a federal agency for granting U.S. patents and registering trademarks.  The USPTO registers trademarks and under this system of protection, American industry has flourished. New products have been invented, new uses for old ones discovered, and employment opportunities created for millions of Americans. Successful candidates are able to make significant contributions to the patent industry, while working in the growing economy and will travel (on occasion) to beautiful surroundings of the Shenandoah Valley in Harrisonburg, Virginia.  The work performed by Serco Patent Classifiers supports this contract with the USPTO as well as related commercial patent search and analysis services. In this Patent Classifier role, you will:- Review and analyze Patent Applications based on the US and International patent classification structures, and determine a likely patent classification and a series of sub classifications.- Provide technical expertise in one or more of the following technologies: Telecommunications, Engineering, Networking, Communications and more. - Be expected to determine appropriate classifications in accordance with both U.S. and international patent classification systems through technical knowledge, research, and automated tools.- Learn patent classification, search, and examination processes.- Apply knowledge of classification processes to assign U.S. Patent Classification (USPC) and Cooperative Patent Classification (CPC) codes to complex technical subject matter.- Use automated systems to perform research and classification operations.- Function in a production-based environment with emphasis on operating efficiently and accurately at a significant pace.- Work independently with minimal supervision.- Work closely with others in a team environment.- Participate in on-going program training to expand knowledge in additional technical fields and patent services.This position is remote, however, candidates must be located in the DC/Metro area.  Occasional travel to Harrisonburg, VA will be required.  
Category
Other
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-
Telework
Yes - May Consider Full Time Teleworking for this position
ID 46982
Work Location US-VA-Harrisonburg
The Training Specialist for Intellectual Property Services (IPS) and Records Services (RS) supports multiple patent processing lines of business.  The Training Specialist will develop curriculum for technical experts in patent-related analysis, classification, search, and editorial processes, as well as associated best methods and support tools.  The Training Specialist will assess learning needs, design instruction, develop content, implement training programs, and evaluate training effectiveness. The Training Specialist will work within a small team of dedicated Training and Knowledge Management professionals in Harrisonburg VA. The ideal candidate would operate effectively independently within a cooperative team environment. This is an ideal job for a candidate who would like to make significant contributions to the patent industry while working in a hybrid/remote work environment based in the beautiful surroundings of the Shenandoah Valley in Harrisonburg, Virginia. Essential Duties and Responsibilities- Designs and develops training programs and materials; evaluates existing training for effectiveness; integrates updates to maintain core training curricula- Works with other Trainers and technical experts to develop update and targeted training- Assists in the on-going assessment of individual, team, and program training needs- Provides individual and small group coaching directed toward assisting learners achieve greater proficiency, including the accuracy and speed with which they are able to process work assignments- Supports and promotes a variety of learning feedback loops and knowledge management processes, including the evaluation of error feedback for training and learning implications
Category
Training
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Harrisonburg
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 47842
Work Location US-VA-N/A
Serco IP Services, part of Serco North America, is seeking a Patent Classifier to review patent applications received from the United States Patent and Trademark Office (USPTO).  Serco supports the USPTO, which is a federal agency for granting U.S. patents and registering trademarks.  The USPTO registers trademarks and under this system of protection, American industry has flourished. New products have been invented, new uses for old ones discovered, and employment opportunities created for millions of Americans. Successful candidates are able to make significant contributions to the patent industry, while working in the growing economy and will travel (on occastion) to beautiful surroundings of the Shenandoah Valley in Harrisonburg, Virginia.  The work performed by Serco Patent Classifiers supports this contract with the USPTO as well as related commercial patent search and analysis services. In this Patent Classifier role, you will:- Review and analyze Patent Applications based on the US and International patent classification structures, and determine a likely patent classification and a series of sub classifications.- Provide technical expertise in one or more of the following technologies: medical and surgical procedures, medical/surgical instruments and supplies, diagnostic equipment, treatment devices; and exercising.- Be expected to determine appropriate classifications in accordance with both U.S. and international patent classification systems through technical knowledge, research, and automated tools.- Learn patent classification, search, and examination processes.- Apply knowledge of classification processes to assign U.S. Patent Classification (USPC) and Cooperative Patent Classification (CPC) codes to complex technical subject matter.- Use automated systems to perform research and classification operations.- Function in a production-based environment with emphasis on operating efficiently and accurately at a significant pace.- Work independently with minimal supervision.- Work closely with others in a team environment.- Participate in on-going program training to expand knowledge in additional technical fields and patent services.This position is remote, however, candidates must be located in the DC/Metro area.  Occasional travel to Harrisonburg, VA will be required on occasion.  
Category
Information Technology
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-
Telework
Yes - May Consider Full Time Teleworking for this position
ID 48499
Work Location US-VA-Chesapeake
Are you an experienced Marine Electrician looking for a new opportunity? Serco is looking for SeniorMarine Electricians with 8-10 years of experience to join a high-profile and challenging project supporting the US Navy. SeniorMarine Electricians will be on a dynamic team, supporting our C5ISR system installations.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our Sailors. You will be part of a team that works closely with the customer and other Serco team members to deliver high technology performed onboard U.S. Naval Ships and military installations.   In this role, you will:- Perform assignments that are not completely standardized or prescribed.- Select or adapts standard procedures or equipment, using fully applicable precedents.- Receive initial instructions, equipment requirements, and advice from supervisor or engineer as needed; performs recurring work independently; work is reviewed for technical adequacy or conformity with instructions.- Perform at this level one or a combination of such typical duties as: Constructs components, subunits, or simple models or adapts standard equipment.- Troubleshoot and correct malfunctions.  - Follow specific layout and scientific diagrams to construct and package simple devices and subunits of equipment.   - Conduct various tests or experiments which may require minor modifications in test setups or procedures as well as subjective judgments in measurement; selects, sets up, and operates standard test equipment and records test data.  - Extract and compile a variety of engineering data from field notes, manuals, lab reports, etc.; processes data, identifying errors or inconsistencies; selects methods of data presentation.  - Assist in design modification by compiling data related to design, specifications, and materials which are pertinent to specific items of equipment or component parts.- Develop information concerning previous operational failures and modifications.- Use judgment and initiative to recognize inconsistencies or gaps in data and seek sources to clarify information.- Perform one or a combination of such typical duties as assembles or installs equipment or parts requiring simple wiring, soldering, or connecting.- Perform simple or routine tasks or tests such as tensile or hardness tests; operates and adjusts simple test equipment; records test data. - Gather and maintains specified records of engineering data such as tests, drawings, etc.; performs computations by substituting numbers in specified formulas; plots data and draws simple curves and graphs.- Rely on your experience and judgment to plan and accomplish goals and typically reports to a supervisor. 
Category
Navy
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Chesapeake
Telework
No - Teleworking not available for this position
ID 48498
Work Location US-VA-Chesapeake
Serco is looking for a Marine Welder-Entry Level team member to join a high-profile and challenging project supporting the US Navy. The Marine Welder-Entry Level will be on a dynamic team, supporting our C5ISR system installations.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our Sailors. You will be part of a team that works closely with the customer and other Serco team members to deliver high technology performed onboard U.S. Naval Ships and military installations.   In this role, you will:- Interpret specifications, drawings, blueprints, shop job orders and, process sheets.- Use a variety of ARC and gas welding equipment to fabricate or repair products such as foundations, cable collars, cable/pipe/vent hangers, cable tubes penetrations, studs, etc.- Have knowledge of commonly used concepts, practices, and procedures within a particular field.- Work onboard U.S. Naval Ships and military installations in an area that is somewhat uncomfortable due to drafts, noise, temperature variation and the like and with equipment where carelessness would probably result in minor cuts, bruises, muscle strains, serious injury, or death.
Category
Production/Skilled Trade/Warehouse
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Chesapeake
Telework
No - Teleworking not available for this position
ID 48264
Work Location US-VA-Clintwood
 If you love a high energy and professional environment - Serco has a great opportunity for you! The Customer Service Rep. I – will be on a dynamic team, supporting customers located at our Clintwood, VA location. Bring your expertise and collaborative skills to make an impact towards servicing our participants. The FRTIB administers the Thrift Savings Plan, the world’s largest tax-deferred, defined contribution plan in support of over 6 million participants. This 401(k) type plan, similar to private sector plans provides roughly 91% of civilians and 61% of uniformed service members the opportunity to save for retirement. The FRTIB’s mission is to administer the TSP solely in the interest of its participants and beneficiaries. In the Customer Service Representative role you will:- Answer calls and inquiries from the customer with concerns and questions.- Facilitate resolution to routine problems. - Maintain customer information in computer system. - Has knowledge of commonly-used concepts, practices, and procedures within a particular field. - Rely on instructions and pre-established guidelines to perform the functions of the job. - Work under immediate supervision. - Primary job functions do not typically require exercising independent judgment. - Typically will report to a supervisor or manager.The hourly rate is  $12.50/HR  Plus  $4.22 per hour for health and welfare benefits (H&W). This position requires 8 weeks of in person training and then is full-time remote.  Candidates must be located in or around Clintwood, VA to be able to complete in persont training.   
Category
Customer Service
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Clintwood
Telework
Yes - May Consider Full Time Teleworking for this position
ID 40472
Work Location US-SC-Shaw AFB
If you love high profile and challenging projects supporting the United States Air Force Central Command - Serco has a great opportunity for you! As an Air Command and Control Support Analyst, you will be on a dynamic team, provides A3 analytical assistance and expertise to support the USAFCENT’s Command and Control (C2) mission. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors and marines. Serco supports the US Air Force as a prime for their USAFCENT contract which is providing expertise in all aspects of tactical C2, data links and relays, deployable radar and radio systems, air control systems, integration with Host Nation systems, Battlespace Command and Control Center systems and mobile training suites to allow them to perform their missions successfully. You will be part of a team comprised of government and contractors that work closely with other Serco team members to deliver quality support. Our team has been recognized by the AFCENT Program as providing top quality services in support of the customers.  In this Air Command and Control Support Analyst role, you will:- Assist with preparing deployment and operations plans for theater air control system units supporting USAFCENT missions.- Assist with writing and reviewing air defense C2 arrangements with joint service components, coalition and host nation partners and higher headquarters.- Provide C2 planning, to include participating in conferences and exercises, for AFCENT exercises and contingencies.- Provide pre-deployment, indoctrination, and familiarization training on AOR tactical C2.- Participate in teleconferences and video teleconferences with inter-agency, joint, coalition, foreign partners, and industry experts regarding tactical C2 issues.
Category
Operations Management
Position Type
Full-Time
Security Clearance
Top Secret
Recruiting Location : Location
US-SC-Shaw AFB
Telework
No - Teleworking not available for this position
ID 48500
Work Location US-CO-N/A
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. In this role, you will:- Teaching and/or instructing Military personnel transition to civilian professional and vocational occupations.- Guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps.- Organize and able to manage an office.- Providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process.
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
US-
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 48485
Work Location US-CA-San Diego
Serco Inc is looking for a Project Controller to join our team in San Diego, CA. You will participate in the planning, tracking, analysis and reporting of performance on projects of varying contract type, size, complexity and level of risk for large IDIQ Contract vehicle. The Project Controller is a key member of the program team and works directly with the Program Manager to help define the project's goals and objectives; and recommends actions to improve progress and performance.  Serco provides the latitude to learn and develop through meaningful experiences that have a direct and tangible impact on our employees. We take pride in providing the highest quality service and helping others find and build careers at Serco. Our passion for people has resulted in Serco being named Forbes ‘Best Large Employer’ and ‘Best Employer for Women’, and most recently NAVEX Global 2021 Excellence in Corporate Culture Impact. In this role you will have significant interface with Program/Project Managers, senior technical staff, as well as other functional organizations including contracts, finance, accounts receivable, subcontract management and procurement. Key duties in this role: - Work on detailed EAC preparation and monitoring.- Delivery order pricing.- Contract P&L forecasting.- Contract specific deliverables.- Project setup.- Assist with month end close activities.
Category
Accounting/Finance/Contracts
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-CA-San Diego
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 48492
Work Location US-VA-Herndon
If you love technology and challenging projects - Serco has a great opportunity for you!  We have an immediate need for an Oracle EPM Planning Administrator. In this position you will support the design, build, and testing of Serco’s new Oracle EPM Cloud EPBCS applications.  Post-Go-Live the position is responsible for administrative support and maintenance of Serco’s Hyperion Planning and Essbase applications. You will administer forecast and budget processing in the Oracle EPM Cloud EPBCS applications, maintain forecast and budget reports, perform application testing, and maintain process documentation. Activities performed during the forecasting/budgeting processes include updating web forms, prepping the system for user input, updating metadata on an ongoing basis, and providing end-user support.  This position requires collaboration with the Finance Systems team to support efficient data movement between systems. You  will be responsible for the application of functional support from problem diagnosis and analysis through problem resolution.
Category
Accounting/Finance/Contracts
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Full Time Teleworking for this position
ID 48463
Work Location US-IL-Rock Island
Serco is assigned to Zone 2 one of the most active zones in the country ­to support the Federal Emergency Management Agency (FEMA) Public Assistance (PA) recovery initiatives. PA TAC IV will include professional and non-professional personnel to provide support to state, tribal, territorial local governments, and some private non-profits. Serco strives to provide support quickly and efficiently to FEMA’s mission by helping those effected by man-made and natural disasters. This position is contingent upon your ability to obtain/maintain/transfer a DHS Clearance.This position is contingent upon customer requirements and/or their approval. In this role you will:- Independently apply knowledge of management functions, processes, and analytical methods or techniques to gather, analyze, and evaluate information required by program or project managers- Monitor Invoices on large contracts and agreements, and payments of specified expenses- Generate monthly financial status reports and / or assists with updates- Provide Quality Control functions throughout the development and submission of documentation generated, housed, or tracked though any business system- Innovative, with ability to resolve complex issues, strong organizational skills, strong analytical and problem-solving skills, with ability to multi-task in a fast-paced environment- Exceptional communication skills, both oral and written, with the ability to effectively convey information across all organizational levels- Strong customer service focus
Category
Accounting/Finance/Contracts
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-IL-Rock Island
Telework
No - Teleworking not available for this position
ID 48400
Work Location US-VA-Herndon
Serco-NA has an exciting opportunity for a Pricing Managerto join our team in Herndon, VA. This position will provide proposal pricing support for large strategic bids, task orders and contract modification proposals to the federal government.  The team focuses on high visibility and high volume bids 20 million plus in volume. Our pricing team believes in maintaining work life balance so you will be cross trained and new assignments are based on individual bandwidth.  Serco provides the latitude to learn and develop through meaningful experiences that have a direct and tangible impact on our employees. We take pride in providing the highest quality service and helping others find and build careers at Serco. Our passion for people has resulted in Serco being named Forbes ‘Best Large Employer’ and ‘Best Employer for Women’, and most recently NAVEX Global 2021 Excellence in Corporate Culture Impact. In this role you will:- Develop, coordinate, analyze, and prepare price proposals and supporting documentation in accordance with government RFPs and Serco corporate policies for cost and pricing. - Help ensure accuracy, adherence, compliance, and maintenance of Serco’s Cost Estimating System. - RFP analysis, establishing pricing volume deliverable schedules, collection of accurate direct and indirect pricing inputs, creation and evaluation of pricing model scenarios, development of cost narratives, peer review of teammates’ proposals, and production of final approved Pricing Volume.  - Consistent coordination and communication with program teams, proposal managers, capture, contracts, sub-contracts, and technical experts.- Coordination of price proposal process from Draft RFP through proposal submittal and FPR
Category
Business Development/Proposals
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Full Time Teleworking for this position
ID 48399
Work Location US-VA-N/A
If you love a high energy and fast pace environment - Serco has a great opportunity for you!  The Benefits Administrator will be on a dynamic team, supporting customers with processing their retirement pensions  Bring your expertise and collaborative skills to make an impact towards servicing our retirees. Serco and PBGC protects the retirement security of over 35 million Americans in single employer and multiemployer pension plans.  Our goal is to provide the highest level of customer support and to work to protect workers and retirees hard earned pension benefits. You will be part of a 40 + member team that works closely with the customer and other Serco teams to deliver a wide variety of tasks related to processing of benefits administration work. In the Benefits Administrator role, you will: - Performs routine entry level benefits administration and case processing activities which may include, but is not limited to: processing benefit applications, QDROs, POAs, and other documents; entering data into PBGC systems of record; conducting research for participant issues; supporting payment recovery and benefit payment processing activities; issuance of benefit determination letters; authorizing benefit payments; conducting quality reviews to ensure work meets quality standards; and handling complex or sensitive case processing or customer matters.- Has knowledge of commonly used concepts, practices and procedures as it relates to benefits administration.- Ensures work is processed in a timely fashion according to the requirements of the specific business function assignment.- Communicates effectively both orally and in writing with the PBGC points of contact to provide and obtain relevant information.- Works under immediate supervision and reports to a supervisor. Relies on instructions and pre-established guidelines to perform the functions of the job, which may involve using independent judgment.- Strong analytical skills.- Strong communication (written and verbal) skills required to communicate effectively with participants and potential payees- Attention to detail and strong organizational skills.- Strong customer service skills.- Self-motivated, dynamic work ethic to ensure maximum customer satisfaction is delivered.- Commitment to excellence in all work situations.- Working knowledge and experience of computer applications, including MS Office, and/or business office systems.This is a full time 100% Remote Position in Virginia. 
Category
Other
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-
Telework
Yes - May Consider Full Time Teleworking for this position
ID 48491
Work Location US-CO-Colorado Springs
We are growing and have an immediate need for a Network/Cloud Engineer. If you love working on cutting edge technology this is a great opportunity for you to join the Serco team!   As a Network/Cloud Engineer with Serco, you will use your Microsoft Azure and AWS cloud as well as your DevOps expertise to help Serco North America and our public sector customers solve challenging problems through innovative technology solutions. You will work on exciting projects, future-proof your skills, and grow into your dream job alongside some of the most talented, knowledgeable, and dedicated technologists in the industry.The Network/Cloud Engineer will provide architecture level support, engineering, and automation development activities to integrate, migrate, and maintain existing cloud infrastructure. The Network/Cloud Engineer will also provide mentorship and training of existing staff.  In this role, you will: - Works in tandem with our solutions architects and systems engineering team to identify and implement the most optimal cloud-based solutions for the company and its customers- Develop and implement capabilities to reduce time to delivery of platforms through orchestration and automation- Manage Serco’s cloud environments in accordance with company security guidelines- Deploy and debug cloud initiatives as needed in accordance with best practices throughout the development lifecycle- Automate repetitive, manually time-consuming O&M tasks- Educate and mentor system engineering team on the implementation of new cloud-based initiatives, providing associated training as required.- Employ exceptional problem-solving skills, with the ability to see and solve issues before they cascade into problems.- Using your extensive knowledge of APIs to design RESTful services, and integrate them with existing data providers, using JSON or XML as needed.- Stay current with industry trends, making recommendations as needed to help the company excel.
Category
Information Technology
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-CO-Colorado Springs
Telework
Yes - May Consider Full Time Teleworking for this position
ID 48490
Work Location US-AP-APO
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach.  The ideal Lead Employment Navigator candidate would have excellent time management skills, able to work independently, able to respond to inquiries, and, if necessary, work remotely. The Lead Employment Navigator should have prior experience providing Military Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools.  In this role, you will:- Listen to Service Members, analyze their expressed needs, suggest solutions, and action plans. - Provide job search guidance and career advice; assure the transitioning service member (TSM) understands and can access available resources. - Assist with job matching of vacancy postings, with TSM’s skills and work requirements.- Provide labor market information, identify companies and industries in specific areas, capture skills and experience required in certain areas, and offer advice on how to apply for jobs.- Possess extensive knowledge of the current labor market information.- Provide resume and cover letter advice.- Assist with training and mentoring other TAP career counselors as well as possess the sound organizational and positive leadership skills for site management support.- May work extended hours, including weekdays, weekends, and some holidays, and be able to perform administrative functions for the office. - Reports to the Regional Manager.
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
JP-Okinawa-Butler
Telework
No - Teleworking not available for this position
ID 48436
Work Location CA-NL-Goose Bay
Are you a self-starter always thinking of better ways to do things? Are you looking to be part of a dynamic team focused on providing top-quality services to customers? If yes, please keep reading!  As a member of Serco’s dynamic team, your expertise and collaborative skills will make a positive impact towards our military defense and safety of our soldiers.As the Royal Canadian Air Forces’ prime service provider at 5 Wing Goose Bay, Labrador, our team delivers comprehensive air operations, emergency services, logistics and engineering expertise to the Department of National Defence. We work on behalf of DND’s “no fail” mission at Goose Bay: supporting NORAD operations for the projection of air power on the north and northeast coasts of Canada, while supporting military training for the Canadian Armed Forces, Allies and NORAD. 5 Wing Goose Bay provides effective training facilities, adaptable infrastructures, and a unique, austere, and challenging training location.  Currently, Serco Canada has over 1,200 employees across four provinces, including a strong and growing Indigenous workforce. You will be part of a team that works closely with the military customer and other Serco teams to deliver quality and efficient services to DND. The Serco team has been recognized as one of Atlantic Canada’s Top Employers for 4 years in a row and received the prestigious Atlantic Canadian Aerospace and Defence Association. Industry Excellence Recognition Award for Gender and Diversity Excellence. In this role, you will: - Provide management of emergency response activities to life or property threatening incidents.- Direct subordinate employees in performance of section tasks and responsibilities.- Ensure all crew members are current with their fitness, medical and training/certification requirements.- Manage, conduct, and participate in fire prevention and firefighter training programs.- Managing platoon inspection, testing, and maintenance of fire service vehicles, systems, and equipment.- Manage and conduct fire engineering programs.- Perform hands on work in support of section service delivery objectives.- Responsible for performance management of subordinate employees, including authority to initiate corrective action in line with HR approval model. - Ensure all assigned deliverables and other reports are completed accurately and on time.- Ensure that standards for the accomplishment of short-term priorities are clearly articulated to staff and that resources are made available to achieve the standard.- Communicate key business objectives to front-line staff.- Alcohol and Drug Tester - Conduct Alcohol and Drug Testing of Serco employees as per the A&D Policy.- Visibly demonstrate Serco Values and work practices and ensure that all staff across the organization are practicing these Values daily.  
Category
Logistics
Position Type
Full-Time
Security Clearance
Reliability Status
Recruiting Location : Location
CA-NL-Goose Bay
Telework
No - Teleworking not available for this position
ID 48441
Work Location CA-NL-Goose Bay
Are you a self-starter always thinking of better ways to do things? Are you looking to be part of a dynamic team focused on providing top-quality services to customers? If yes, please keep reading!  As a member of Serco’s dynamic team, your expertise and collaborative skills will make a positive impact towards our military defense and safety of our soldiers.As the Royal Canadian Air Forces’ prime service provider at 5 Wing Goose Bay, Labrador, our team delivers comprehensive air operations, emergency services, logistics and engineering expertise to the Department of National Defence. We work on behalf of DND’s “no fail” mission at Goose Bay: supporting NORAD operations for the projection of air power on the north and northeast coasts of Canada, while supporting military training for the Canadian Armed Forces, Allies and NORAD. 5 Wing Goose Bay provides effective training facilities, adaptable infrastructures, and a unique, austere, and challenging training location.  Currently, Serco Canada has over 1,200 employees across four provinces, including a strong and growing Indigenous workforce. You will be part of a team that works closely with the military customer and other Serco teams to deliver quality and efficient services to DND. The Serco team has been recognized as one of Atlantic Canada’s Top Employers for 4 years in a row and received the prestigious Atlantic Canadian Aerospace and Defence Association. Industry Excellence Recognition Award for Gender and Diversity Excellence. In this role, you will:- Supervises and participates in emergency response activities to life or property threatening incidents.- Supervises/conducts scheduled inspection, testing and maintenance of fire vehicles and equipment.- Supervises, conducts, and participates in fire prevention and firefighter training programs.- Supervises and conducts the inspection, testing, and maintenance of fire service vehicles, systems, and equipment.- Conducts fire engineering training programs.- Direct subordinate employees in performance of section tasks and responsibilities.- Ensure direct reports are current with their fitness, medical and training/certification requirements.- Ensure all assigned deliverables and other reports are completed accurately and on time.- Ensure that standards for the accomplishment of short-term priorities are clearly articulated to staff and that resources are made available to achieve the standard.- Communicate key business objectives to front-line staff.- Visibly demonstrate Serco Values and work practices and ensure that all staff across the organization are practicing these Values daily.- Responsible for performance management of subordinate employees, including authority to initiate corrective action in line with HR approval model.- Other related duties relevant to this position as may be required.
Category
Logistics
Position Type
Full-Time
Security Clearance
Reliability Status
Recruiting Location : Location
CA-NL-Goose Bay
Telework
No - Teleworking not available for this position
ID 48297
Work Location US-VA-Alexandria
If you love engaging with high profile and challenging software engineering projects supporting the U.S. Department of Defense, Serco has a great opportunity for you! This Test and Evaluation Engineer/Analyst position will be part of a dynamic team supporting major systems acquisition, research and engineering on behalf of the Office of the Secretary of Defense at the Pentagon and Mark Center officers in nearby Alexandria, Virginia. Bring your expertise and collaborative skills to make a positive impact on the security of our nation. Customer and Mission: Serco has engineering and program management contracts supporting the Office of the Under Secretary of Defense for Research and Engineering (USD (R&E)). Our subject matter experts shape program engineering and acquisition strategies and plans; technology maturation strategies; mission analyses; systems engineering and integration reviews; technical risk mitigation; Joint requirements development; and inform acquisition milestones and modernization investment decisions. Team and Management Information: You will be part of a team responsible for highly consequential engagements with stakeholders impacting national security and the defense capabilities of the United States. You will work closely with customers and other Serco teams to deliver quality solutions recognized by DoD and industry as outstanding contributions in engineering program and risk management across the Defense enterprise.In this position you will:- Work with a portfolio of programs to develop their technical strategies, document them in Test and Evaluation Master Plans (TEMPs) and Systems Engineering Plans (SEPs) and ensure that they are reflected in their Request for Proposal and contract- Maintain a pulse of programs via participation in Test & Evaluation, and Systems Engineering Working Integrated Product Team meetings, and systems engineering technical reviews. Document insights and contributions in the form of summaries, trip reports, weekly activity reports, and prep material for subsequent government engagements- Attend key component, subsystem, and system level testing events- Monitor program performance and execution metrics include that include Key Performance Parameters, Key System Attributes, Critical Technical Parameters, and Technical Performance Measures to assess performance-to-plan to inform mitigation activities. Monitor the verification of requirements to ensure the ability of programs to meet the mission vice specification requirements- Lead a team of engineers/analysts in conducting cross-functional, multi-discipline DT&E Sufficiency Assessments and DT&E Performance Assessments, and Independent Technical Risk Assessments that support critical acquisition milestones and engineering decisions; Each assessment will focus on identifying the technical risk within a program’s test plan and/or test results and recommending specific mitigation measures- Evaluate the maturity of new technologies
Category
Engineering
Position Type
Full-Time
Security Clearance
TS/SCI
Recruiting Location : Location
US-VA-Alexandria
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 48488
Work Location CA-ON-Smiths Falls
If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc.                                                                   You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation.  Customer Service Agents are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!  This position is contingent upon your ability to Pass Criminal Record Check (CPIC); Fingerprint Criminal Record Check. Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Customer Service Agents engages with customers in a friendly, knowledgeable and professional manner. You will be part of a team that works closely with the customer and other Serco teams that deliver quality services.  Serco’s Regional Managers and individual Site Managers lead the team of Customer Service Agents, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.       In the CSA 1 role, you will have the opportunity to participate in multiple functional areas as needed: Security Guard Testing (SGT), Life License Qualification Program (LLQP), Verbal Proctor, Observation Car Driver, and Door Monitor.  In these various functional areas, you will:- Provide support to the License Qualification Program (LLQP) and Security Guard Testing (SGT) examination process.- Provide support to operations with monitoring of crowds at some office locations.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Assist in the smooth and efficient administration of examinations.                                                                                 
Category
Customer Service
Position Type
Temporary/Term Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Smiths Falls
Telework
No - Teleworking not available for this position
ID 48414
Work Location US-AE-Kuwait
If you love high profile and challenging projects supporting the USARCENT - Serco has a great opportunity for you! This Logistics Operations Analyst Kuwait assists and provides sustainment feedback to the G4 cell with the developing, updating and implementation of local and theater policies and procedures concerning distribution operations for all Classes of Supply Quarterly. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our armed forces. United States Army Central Command (USARCENT) is the Army Service Component of United States Central Command (USCENTCOM), a joint Department of Defense combatant command responsible for U.S. security interests in 27 nations that stretch from the Horn of Africa through the Persian Gulf region, into Central Asia.   Visit these links for more information about how Serco supports USARCENT https://careers-sercona.icims.com/jobs/search?ss=1&searchKeyword=usarcent&searchRelation=keyword_all and our Veterans https://www.serco.com/na/careers/veterans-at-serco.) The team has been recognized by the USARCENT and the industry for their outstanding contributions to the contract and program. In this role as a Logistics Operations Analyst Kuwait, you will:- Assists the Theater Support Command GCSS-A Sustainment Cell Property Book Lead with monitoring theater priorities for all Classes of Supply weekly, maintains, reviews and updates continuous liaison points of contract with other staff directorates, contractors, commands, and coalition nation liaisons within the ARO on a monthly basis.- Tracks and validates equipment loaned to Coalition Forces under Sponsor Unit’s durative DoD Activity Address (DoDAAC), and maintenance costs through that Unit Identification Code (UIC) through the Theater Support Command GCSS-A Sustainment Cell Property Book Lead Bi-weekly. - Conduct weekly logistics research/trend analysis and presents information using the following websites: GCSS-A, Army Electronic Product Support (AEPs), WEB Visual Information Processing System (WEBVLIPS), Logistics Information Warehouse (LIW), Department of the Army Integrated Logistics Analysis Program (DA ILAP), Federal Logistics Database (FEDLOG), Global Transportation Network (GTN), Radio Frequency In-Transit Visibility (RFITV), and United States Army Publishing Agency (USAPA).- Attend staff meetings and provide concept of support estimates and analysis per organization battle rhythm to maintain situational awareness of the combat and logistics operations and priorities within the AOR.- Assist and provide oversight to Theater Support Command GCSS- A Sustainment Cell Property Book Lead with maintaining uninterrupted operations of material flow of Class I through Class X Classes of supply weekly.- Assist the Theater Support Command GCSS-A Sustainment Cell Property Book Lead with managing and maintaining uninterrupted operations of all Class I through Class X material flow at the Defense Reutilization and Marketing Office (DRMO) weekly- Respond to customer requirements through the Theater Support Command GCSS-A Sustainment Cell Property Book Lead daily for standard, non-standard, and irregularly produced data output and analysis.- Develop, analyze, and report monthly trend analyses to the Theater Support Command GCSS-A Sustainment Cell Property Book Lead that enhance Integrated Distribution Lanes to improve Requisition Wait Time (RWT) and minimize double handling of materiel in theater.- Analyze and provide recommendations for proposed changes to logistics automation and material distribution policies and business processes to determine potential impacts on USARCENT and coalition partners Theater Support Command GCSS-A Sustainment Cell Property Book Lead.- Produce and disseminate Excess Management Metrics Report and Detailed Customer Wait Time (CWT)/Requisition Wait Time (RWT) Metrics for Intra-Theater Referrals every quarter to the Theater Support Command GCSS-A Sustainment Cell Property Book Lead.- Provide updated and accurate open DoDAACs/UICs and LOAs from all classes of supply assistance to military DoDAAC Managers at Camp Arifjan, Kuwait and the MCP at Shaw AFB, SC Bi-weekly.- Assist the Theater Support Command GCSS-A Sustainment Cell Property Book Lead actions to properly close all classes of supply DoDAACs of units leaving theater in compliance with the command policy weekly.- Assist Supply and Services section in processing Exchange Pricing requests through GCSS-A weekly.- Serve as SME in logistics operations and contingency planning and/or multinational logistics operations and the specific multinational programs, such as (but not limited to): Acquisition and Cross-Servicing Agreements (ACSA), NDAA Section 1207 Authority (Coalition Operational Needs Statement (CONS)), Foreign Military Sales (FMS), Excess Defense Articles (EDA), Foreign Excess Personal Property (FEPP), Foreign Excess Real Property (FERP), Lift and Sustain Authority, etc.- Provide recommendations for ways to improve efficiency or minimize costs and readiness impact of logistics activities. 
Category
Logistics
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
KW-Kuwait City-Camp Arifjan
Telework
No - Teleworking not available for this position
ID 48440
Work Location US-CA-Victorville
Are you an air traffic controller looking for a challenging and exciting career? Serco has a great opportunity for you located in Victorville, CA! Serco Inc. along with our parent company Serco Group is the largest non-government provider of Air Traffic Control (ATC) services in the world. It is our goal to promote the development of aviation and provide safe, efficient and courteous service to our customers and users of our services. Bring your air traffic skills and join the best team. Serco Inc. is a federal government contractor that provides air traffic control services at Federal Aviation Administration (FAA) Contract Towers (FCTs), Non-Federal Contract Towers (NFCT), Remote Air Traffic Control Towers and Ramp Control Services in 11 western states.  Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include: - Answering radio calls from arriving and departing aircraft.- Issuing landing/takeoff instructions.- Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity.- Issuing air traffic clearances.- Providing advice based on their own observations and information from the National Weather - Service, IFR control facilities, flight service stations, pilots, and other sources.- Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities.- Transferring control to receiving facilities when aircraft leave their airspace and receiving control of aircraft coming into their airspace.- Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment-  Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties.- Coordinating with and issuing instructions to airport vehicles and personnel.- Maintaining and disseminating records of daily operations- Other duties as assigned The rate of pay for this position is $34.59 per hour.
Category
Aviation
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-CA-Victorville
Telework
No - Teleworking not available for this position
ID 48465
Work Location US-WA-Fort Lewis
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. In this role, you will:- Teaching and/or instructing Military personnel transition to civilian professional and vocational occupations.- Guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps.- Organize and able to manage an office.- Providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process. 
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
US-WA-Joint Base Lewis-McChord
Telework
No - Teleworking not available for this position
ID 48484
Work Location US-DC-Washington
Navy Financial Analyst If you love high-profile and challenging programing projects supporting the US Navy- Serco has a great opportunity for you!  The Navy Financial Analyst will support a US Navy shipbuilding program office in Alexandria, Virginia by monitoring and analyzing multiple lines of accounting looking for efficiencies in acquiring goods and services needed for US Navy ships.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. The successful candidate will be integrated into the ILS Director support team for PMS 400D and resolving billion-dollar acquisition and programmatic issues impacting US Navy ships under construction and fleet assets In this role, you will: - Input, report and track multiple lines of accounting related to the construction of Navy ships.- Develop and maintain spreadsheet tools to track financial information.- Review reports and information submitted by the ship builder, ensure it is in proper format and provide comments to Navy reviewer.- Assist in identification and resolution of financial discrepancies.- Provide information and assist with developing reports for the program.- Analyze data to identify trends and potential problems to the Program.- Perform additional duties and responsibilities as assigned. 
Category
Engineering/Ship Construction
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-
Telework
No - Teleworking not available for this position
ID 48438
Work Location CA-NL-Goose Bay
Are you a self-starter always thinking of better ways to do things? Are you looking to be part of a dynamic team focused on providing top-quality services to customers? If yes, please keep reading!  As a member of Serco’s dynamic team, your expertise and collaborative skills will make a positive impact towards our military defense and safety of our soldiers.As the Royal Canadian Air Forces’ prime service provider at 5 Wing Goose Bay, Labrador, our team delivers comprehensive air operations, emergency services, logistics and engineering expertise to the Department of National Defence. We work on behalf of DND’s “no fail” mission at Goose Bay: supporting NORAD operations for the projection of air power on the north and northeast coasts of Canada, while supporting military training for the Canadian Armed Forces, Allies and NORAD. 5 Wing Goose Bay provides effective training facilities, adaptable infrastructures, and a unique, austere, and challenging training location.  Currently, Serco Canada has over 1,200 employees across four provinces, including a strong and growing Indigenous workforce. You will be part of a team that works closely with the military customer and other Serco teams to deliver quality and efficient services to DND. The Serco team has been recognized as one of Atlantic Canada’s Top Employers for 4 years in a row and received the prestigious Atlantic Canadian Aerospace and Defence Association. Industry Excellence Recognition Award for Gender and Diversity Excellence. In this role, you will:- Data entry and maintenance of inspections on FDMS.- Participate in firefighting and rescue operations.- Assist in preliminary fire investigations, in reviewing Fire Loss Limiting Engineering Projects, in the inspection, testing and maintenance of Fire Suppression System, and in the monitoring and control of Unit Fire Extinguishers. - Conduct and/or assist in inspection and testing of Fire Alarm Detection System. - Implement and manage a progressive fire department training syllabus IAW statement of work and other applicable documents.- Monitor monthly user section checks of fire extinguishers. - Manage Fire Prevention and Education programs. - Manage building Close-up Inspections. - Ensure all assigned deliverables and other reports are completed accurately and on time.- Visibly demonstrate Serco Values and work practices while completing duties.- Other related duties relevant to this position as may be required. 
Category
Logistics
Position Type
Full-Time
Security Clearance
Reliability Status
Recruiting Location : Location
CA-NL-Goose Bay
Telework
No - Teleworking not available for this position
ID 47060
Work Location US-DC-Washington
Navy Financial Analyst If you love high-profile and challenging programing projects supporting the US Navy- Serco has a great opportunity for you!  The Navy Financial Analyst will support a US Navy shipbuilding program office in Alexandria, Virginia by monitoring and analyzing multiple lines of accounting looking for efficiencies in acquiring goods and services needed for US Navy ships.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. The successful candidate will be integrated into the ILS Director support team for PMS 400D and resolving billion-dollar acquisition and programmatic issues impacting US Navy ships under construction and fleet assets In this role, you will: - Input, report and track multiple lines of accounting related to the construction of Navy ships.- Develop and maintain spreadsheet tools to track financial information.- Review reports and information submitted by the ship builder, ensure it is in proper format and provide comments to Navy reviewer.- Assist in identification and resolution of financial discrepancies.- Provide information and assist with developing reports for the program.- Analyze data to identify trends and potential problems to the Program.- Perform additional duties and responsibilities as assigned. 
Category
Engineering/Ship Construction
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-
Telework
No - Teleworking not available for this position
ID 48469
Work Location US-DC-Washington
Acquisition Logistics Analyst If you love high-profile and challenging programing projects supporting the US Navy- Serco has a great opportunity for you!  The Acquisition Logistics Analyst will support a US Navy shipbuilding program office in Alexandria, Virginia by reviewing and monitoring acquisition logistics products for Navy ships.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. The successful candidate will be integrated into the ILS Director support team for PMS 400D and resolve billion-dollar acquisition and programmatic issues impacting US Navy ships under construction and fleet assets In this role, you will:- Analyze and evaluate logistics details providing recommendations to the Principal Assistant Program Managers (PAPM). - Develop evaluation methodology, collect, and analyze the data to determine the extent to which goals, objectives and needs are being met.- Direct the integrated logistics process, developing support policies, procedures, and systems, and providing implementation guidance.- Prepare and implement directives to ensure effective logistics support and establish and enforce standards to ensure that the assigned work force is properly trained and equipped.- Develop, initiate, integrate and manage all logistics actions associated with life cycle management of weapon systems, subsystems, and equipment.- Develop and update ILA, LCSP and other required DoD 5000 series documentation in the Logistics and Sustainment arena.- Prepare and review input to logistics reports, letters, memoranda, contract reports and formal briefings.  - Support program risk identification and management activities. - Coordinate the application of the resources when required.- Develop expertise in assigned areas and their role in supporting overall ship platform.- Develop documentation, reports, and project plans and prepare and may be required to present briefings and staff seminars.- Perform additional duties and responsibilities as assigned.   
Category
Engineering/Ship Construction
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-
Telework
No - Teleworking not available for this position
ID 47059
Work Location US-DC-Washington
Acquisition Logistics Analyst If you love high-profile and challenging programing projects supporting the US Navy- Serco has a great opportunity for you!  The Acquisition Logistics Analyst will support a US Navy shipbuilding program office in Alexandria, Virginia by reviewing and monitoring acquisition logistics products for Navy ships.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. The successful candidate will be integrated into the ILS Director support team for PMS 400D and resolve billion-dollar acquisition and programmatic issues impacting US Navy ships under construction and fleet assets In this role, you will:- Analyze and evaluate logistics details providing recommendations to the Principal Assistant Program Managers (PAPM). - Develop evaluation methodology, collect, and analyze the data to determine the extent to which goals, objectives and needs are being met.- Direct the integrated logistics process, developing support policies, procedures, and systems, and providing implementation guidance.- Prepare and implement directives to ensure effective logistics support and establish and enforce standards to ensure that the assigned work force is properly trained and equipped.- Develop, initiate, integrate and manage all logistics actions associated with life cycle management of weapon systems, subsystems, and equipment.- Develop and update ILA, LCSP and other required DoD 5000 series documentation in the Logistics and Sustainment arena.- Prepare and review input to logistics reports, letters, memoranda, contract reports and formal briefings.  - Support program risk identification and management activities. - Coordinate the application of the resources when required.- Develop expertise in assigned areas and their role in supporting overall ship platform.- Develop documentation, reports, and project plans and prepare and may be required to present briefings and staff seminars.- Perform additional duties and responsibilities as assigned.   
Category
Engineering/Ship Construction
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-
Telework
No - Teleworking not available for this position
ID 48467
Work Location US-CO-Schriever AFB
SDIN Network Engineer II - Colorado Springs, CO Serco is seeking an experienced SDIN Network Engineer II to provide technical and operational support for the Space Digital Integrated Network (SDIN) Technical Refresh project supporting the Wing Information and Communications Support (WICS2) contract. This work will be primarily conducted in beautiful Colorado Springs, CO, with required travel for the installation of these systems at our government sites around the world. In this role, you will:- Configure, install and test network equipment supporting the SDIN Tech Refresh. - Responsible for the on-site engineering, taking direction from the Sr Network Engineer for successful network upgrade. - Coordinate with Sr Network Engineer and Juniper as required for configuration and installation. - Ensure cybersecurity vulnerabilities are adequately addressed. - Augment NMC team between install actions
Category
Information Technology
Position Type
Full-Time
Security Clearance
TS/SCI
Recruiting Location : Location
US-CO-Colorado Springs
Telework
No - Teleworking not available for this position
ID 48466
Work Location US-CO-Schriever AFB
Production Control Clerk - Scheduler - Colorado Springs, CO Serco is seeking an experienced Production Control Clerk - Scheduler to provide technical and operational support for the Space Digital Integrated Network (SDIN) Technical Refresh project supporting the Wing Information and Communications Support (WICS2) contract. This work will be primarily conducted in beautiful Colorado Springs, CO, with required travel for the installation of these systems at our government sites around the world. In this role, you will:- Provide scheduling and logistics support for the SDIN tech refresh.- Track and monitor all shipping and schedule installs to include ensuring all Authorized Service Interruption (ASIs) are in place for installations.- Basic knowledge of network/transport and know DISA process and procedures. - Need to be very organized.  
Category
Information Technology
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-CO-Colorado Springs
Telework
No - Teleworking not available for this position
ID 48457
Work Location US-IN-Richmond
Join Serco as a Mobile Fleet Mechanic in Richmond, IN. Starting hourly rate from $26-$30 based on experience and qualifications.  The Richmond technician will also assist the Dayton, OH area when needed.  Schedule is flexible Monday through Friday. Overtime eligible but not required. With competitive pay above industry standards, full benefits, paid training, and tool allowances, you don’t want to miss this opportunity! Serco Fleet Maintenance Services is the nationwide leader in our industry and works exclusively for large, utility fleet customers throughout the U.S.Join our team who:- Have well-equipped and well-maintained shops with excellent physical security.- Develop relationships with customer operators who are respectful and professional.- Become a part of our customer’s family.- Trust and empower you to participate in all shop work decisions.- Have excellent diagnostic tools and technical resources available for every need.- Can count on qualified and responsive support for all job needs (parts, training, tools, technical assistance, and more.) In this role, you will: - Operate automotive & diesel vehicles and construction and material handling equipment.- Perform engine, electrical and drivability diagnostics/repair.- Diagnose and repair aftertreatment systems.- Provide clear and accurate information when entering work order data into a fleet maintenance system.- Be responsible for scheduling and prioritizing work derived from driver reports and planned maintenance.- This position is contingent upon your ability to pass a preemployment criminal history check and drug screen.
Category
Production/Skilled Trade/Warehouse
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-IN-Richmond
Telework
No - Teleworking not available for this position
ID 47992
Work Location US-CO-Colorado Springs
Join Serco as a Parts Specialist in Colorado Springs, CO! Serco supports a large utility fleet operating diagnosing and repairing medium and heavy duty diesel trucks. The Parts Specialist is a service support level employee specialized in material control operations. The Parts Specialist performs a variety of moderately complex duties to include purchasing, stocking and distribution of parts and materials used to maintain and repair automotive vehicles and equipment.  Distinguishing characteristics for this position include a proclivity to organization and attention to detail with exceptional verbal and mathematical aptitude and effective interpersonal skills. The Parts Specialist processes invoices for payment and verifies receipt of invoiced parts, materials and supplies maintaining inventory records and work documents using established electronic data systems. Unloads, stores, transports, delivers and distributes parts, materials and supplies. Deals with vendors/sales representatives, follows up on items not received and checks on item prices and availability and performs housekeeping functions within parts storage and work areas. Incumbents work under general supervision.  While workers require some supervision in most assignments, they are free to develop their own work sequences within established procedures, methods and policies. They are generally subject to periodic supervisory checks.
Category
Logistics
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-CO-Colorado Springs
Telework
No - Teleworking not available for this position
ID 48421
Work Location US-SC-Shaw AFB
If you love high profile and challenging projects supporting the USARCENT - Serco has a great opportunity for you! This Human Resource Specialist prepares and routes administrative matters of all types pertaining to USARCENT Fox Company and the appropriate staff elements. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our armed forces. United States Army Central Command (USARCENT) is the Army Service Component of United States Central Command (USCENTCOM), a joint Department of Defense combatant command responsible for U.S. security interests in 27 nations that stretch from the Horn of Africa through the Persian Gulf region, into Central Asia.   Visit these links for more information about how Serco supports USARCENT https://careers-sercona.icims.com/jobs/search?ss=1&searchKeyword=usarcent&searchRelation=keyword_all and our Veterans https://www.serco.com/na/careers/veterans-at-serco.) The team has been recognized by the USARCENT and the industry for their outstanding contributions to the contract and program. In this role as a Human Resource Specialist, you will:- Have knowledge of commonly used concepts, practices, and procedures within a particular field.- Rely on instructions and pre-established guidelines to perform the functions of the job. - Work under immediate supervision. Typically reports to a supervisor or manager.- Prepare and route administrative matters of the appropriate staff elements for all related matters pertaining to the follow command interest programs: Substance Abuse; Suicide Prevention; Combined Federal Campaign (CFC); Army Emergency Relief (AER); Army & Air Force Exchange Service (AAFES); Stars and Stripes; Donations Program and Naturalization Program. - Prepare a variety of command reports relating to personnel, operations and develops/presents information to high level management officials and other authorities. - Review budgetary input as it relates to personnel operations to ensure submissions are complete, current, and accurate.- Assist with administrative functions as needed.- Monitor and track completion of suspense actions and ensure compliance with regulatory guidance.- Recommend and assist with the development of policy updates as regulatory changes occur to ensure all regulations and new guidance pertaining to Human Resources are complied with.**Serco Inc. is using this posting for the purpose of responding to a proposal. We are seeking qualified candidates in the event of a contract award. This position is not currently funded/active. Should Serco be awarded the contract, and you meet the qualifications of the position, you will be considered in the selection process. **
Category
Human Resources
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-SC-Shaw AFB
Telework
No - Teleworking not available for this position
ID 48420
Work Location US-AE-Kuwait
If you love high profile and challenging projects supporting the USARCENT - Serco has a great opportunity for you! This Administrative Specialist (Kuwait) prepares and routes administrative matters of all types pertaining to USARCENT Fox Company and the appropriate staff elements. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our armed forces. United States Army Central Command (USARCENT) is the Army Service Component of United States Central Command (USCENTCOM), a joint Department of Defense combatant command responsible for U.S. security interests in 27 nations that stretch from the Horn of Africa through the Persian Gulf region, into Central Asia.   Visit these links for more information about how Serco supports USARCENT https://careers-sercona.icims.com/jobs/search?ss=1&searchKeyword=usarcent&searchRelation=keyword_all and our Veterans https://www.serco.com/na/careers/veterans-at-serco.) The team has been recognized by the USARCENT and the industry for their outstanding contributions to the contract and program. In this role as an Administrative Specialist (Kuwait), you will:- Conduct qualitative analysis of administrative processes, work operations, and organization efficiency and recommend the application of administrative operating procedures to improve administrative functions to leadership.- Maintain internal USARCENT Fox Company administrative policies, procedures, and documentations to ensure compliance with all regulations and new guidance pertaining to administrative functions.- Monitor and document status of civilian and military personnel actions to ensure actions are requested and processed within the required timeframe and provide status reports on a daily, weekly, and monthly basis as needed via Daily Status Report and Personnel Status Reporting.- Document Government recommendations concerning staffing needs, reassignments, training, performance requirements, and corrective measures based on command leadership guidance.- Receive, sort, review and deliver mail and distribution materials for the office on the day receipt.- Review documents and prepare responses for routine inquiries ensuring responses are 100% free from errors.- Manage and file all office filing records in accordance with The Army Records Information Management System (ARIMS).- Monitor completion of suspense control items and review input for compliance with regulatory guidance.- Serve as graphics developer and maintain office graphics library. - Use graphics and forms software to design and revise forms and presentation media for various reports and audit trails.Security tasks and responsibilities required by this position include but are not limited to:- Maintaining records of personnel security clearances required/granted via Joint Personnel Adjudication System (JPAS) as applicable with a Secret Clearance and having required JPAS training.- Ensuring all classified information is properly accounted for, controlled, transmitted, transported, packaged, disposed, and safeguarded IAW all applicable regulations and guidelines.- Ensuring classified information is only disseminated to persons authorized access to the material and having an established need-to- know.- Maintaining applicable security directives, regulations, manuals, and guidelines, ensuring information is accurate and available for reference.- Responsible for the submission of Personnel Security Investigations (PSI) as directed by USARCENT Fox Company Security manager.- Evaluating requests at the direction of the Security Manager for establishment and maintains and tracks security information files- Serving as the official POC for receiving visitor clearances / accesses. Process access requests to systems through System Authorization Access Requests (SAARs). Process and issue badges to secured buildings via Security Clearance Access Roster (SCAR).- Serving as Agency/Organization Program Coordinator Defense Travel System (DTS) but may not be assigned duties that are inherently governmental.- Monitoring, tracking, and updating Tour of Duty mobilization system requirements as needed.**Serco Inc. is using this posting for the purpose of responding to a proposal. We are seeking qualified candidates in the event of a contract award. This position is not currently funded/active. Should Serco be awarded the contract, and you meet the qualifications of the position, you will be considered in the selection process. **
Category
Administrative/Clerical
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
KW-Kuwait City-Camp Arifjan
Telework
No - Teleworking not available for this position
ID 48419
Work Location US-SC-Shaw AFB
If you love high profile and challenging projects supporting the USARCENT - Serco has a great opportunity for you! This Administrative Specialist prepares and routes administrative matters of all types pertaining to USARCENT Fox Company and the appropriate staff elements. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our armed forces. United States Army Central Command (USARCENT) is the Army Service Component of United States Central Command (USCENTCOM), a joint Department of Defense combatant command responsible for U.S. security interests in 27 nations that stretch from the Horn of Africa through the Persian Gulf region, into Central Asia.   Visit these links for more information about how Serco supports USARCENT https://careers-sercona.icims.com/jobs/search?ss=1&searchKeyword=usarcent&searchRelation=keyword_all and our Veterans https://www.serco.com/na/careers/veterans-at-serco.) The team has been recognized by the USARCENT and the industry for their outstanding contributions to the contract and program. In this role as an Administrative Specialist, you will:- Conduct qualitative analysis of administrative processes, work operations, and organization efficiency and recommend the application of administrative operating procedures to improve administrative functions to leadership.- Maintain internal USARCENT Fox Company administrative policies, procedures, and documentations to ensure compliance with all regulations and new guidance pertaining to administrative functions.- Monitor and document status of civilian and military personnel actions to ensure actions are requested and processed within the required timeframe and provide status reports on a daily, weekly, and monthly basis as needed via Daily Status Report and Personnel Status Reporting.- Document Government recommendations concerning staffing needs, reassignments, training, performance requirements, and corrective measures based on command leadership guidance.- Receive, sort, review and deliver mail and distribution materials for the office on the day receipt.- Review documents and prepare responses for routine inquiries ensuring responses are 100% free from errors.- Manage and file all office filing records in accordance with The Army Records Information Management System (ARIMS).- Monitor completion of suspense control items and review input for compliance with regulatory guidance.- Serve as graphics developer and maintain office graphics library. - Use graphics and forms software to design and revise forms and presentation media for various reports and audit trails.Security tasks and responsibilities required by this position include but are not limited to:- Maintaining records of personnel security clearances required/granted via Joint Personnel Adjudication System (JPAS) as applicable with a Secret Clearance and having required JPAS training.- Ensuring all classified information is properly accounted for, controlled, transmitted, transported, packaged, disposed, and safeguarded IAW all applicable regulations and guidelines.- Ensuring classified information is only disseminated to persons authorized access to the material and having an established need-to- know.- Maintaining applicable security directives, regulations, manuals, and guidelines, ensuring information is accurate and available for reference.- Responsible for the submission of Personnel Security Investigations (PSI) as directed by USARCENT Fox Company Security manager.- Evaluating requests at the direction of the Security Manager for establishment and maintains and tracks security information files- Serving as the official POC for receiving visitor clearances / accesses. Process access requests to systems through System Authorization Access Requests (SAARs). Process and issue badges to secured buildings via Security Clearance Access Roster (SCAR).- Serving as Agency/Organization Program Coordinator Defense Travel System (DTS) but may not be assigned duties that are inherently governmental.- Monitoring, tracking, and updating Tour of Duty mobilization system requirements as needed.**Serco Inc. is using this posting for the purpose of responding to a proposal. We are seeking qualified candidates in the event of a contract award. This position is not currently funded/active. Should Serco be awarded the contract, and you meet the qualifications of the position, you will be considered in the selection process. **
Category
Administrative/Clerical
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-SC-Shaw AFB
Telework
No - Teleworking not available for this position
ID 48417
Work Location US-SC-Shaw AFB
If you love high profile and challenging projects supporting the USARCENT - Serco has a great opportunity for you! This Transportation Support Management supports USARCENT’s Strategic Transportation Operations Management. Specifically, this position develops transportation policy and supports movement planning and execution. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our armed forces. United States Army Central Command (USARCENT) is the Army Service Component of United States Central Command (USCENTCOM), a joint Department of Defense combatant command responsible for U.S. security interests in 27 nations that stretch from the Horn of Africa through the Persian Gulf region, into Central Asia.   Visit these links for more information about how Serco supports USARCENT https://careers-sercona.icims.com/jobs/search?ss=1&searchKeyword=usarcent&searchRelation=keyword_all and our Veterans https://www.serco.com/na/careers/veterans-at-serco.) The team has been recognized by the USARCENT and the industry for their outstanding contributions to the contract and program. In this role as a Transportation Support Management, you will:- Provide oversight of air, ground and sea movements of forces and sustainment. - Monitor efficiency and effectiveness of theater distribution systems; Manages movement’s requirements validation and lift execution arrangements in Joint Operations Plans and Execution System (JOPES), Time- Phase Force Deployment Data (TPFDD), Trans-Arabian Network (TAN), and Container Management System (CTM), and develops the mobility aspects of USARCENT plans and orders.- Manage all JOPES, TANS, and CTM functions supporting the development, analysis, and movement of Army forces to, from, and within the USCENTCOM AOR, and provide weekly issues reports and updates. - Create, track, update, and maintain execution JOPES, TANS, CTM and TPFDDs for named operations within the CENTCOM AOR and for other contingency requirements with 90% accuracy for daily reports to the Mobility Chief- Execute all changes to execution in JOPES, TANS, CTM and TPFDD data during planning, sourcing, refinement, and validation, including Force Module Development.- Review and make refinements to JOPES movement data on any of the execution or planning TPFDDs. Build new planning TPFDDs as required.- Attend annual TPFDD Conferences at Transportation Command (TRANSCOM), Scott Air Force Base (AFB).- Review, track and process Unit TAC FVUA request for G8 approval. Build Unit Line Numbers for all deployment, redeployment, and rotation Requirements, and project and construct level IV data for force flow modeling.- Monitor and provide in-transit visibility (ITV) of deploying/redeploying forces, equipment, and sustainment and provide status reports on a daily and weekly basis.- Monitor the USCENTCOM Newsgroup for official deployment guidance, information, and requirements from TRANSCOM, USCENTCOM, Joint Forces Command (JFCOM), and force providers. Download information from the newsgroup as slides or background data to support USARCENT Operational Planning (OPT) staff officers in planning the deployment/distribution/redeployment flow to/from the AOR.- Provide weekly analysis, assessments, and courses of action recommendations on military operations in the USARCENT AOR that directly impact ongoing synchronized deployment, redeployment, Joint Reception Staging Onward Movement (JRSO), and sustainment of USARCENT/CFLCC forces**Serco Inc. is using this posting for the purpose of responding to a proposal. We are seeking qualified candidates in the event of a contract award. This position is not currently funded/active. Should Serco be awarded the contract, and you meet the qualifications of the position, you will be considered in the selection process. **
Category
Logistics
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-SC-Shaw AFB
Telework
No - Teleworking not available for this position

New to Serco?