Serco Inc.

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ID 47354
Work Location US-VA-Herndon
Serco, Inc is growing and is looking for Top Talent to join their Accounts Payable team.  You will interface with other corporate departments (Treasury, Financial Planning and Analysis, Accounts Payable, HR, Payroll, Billing, Accounting Systems, Compliance and Reporting) and operational finance teams. Works under general supervision; reporting to the Director, Accounting.If you thrive in a fast-paced environment with a positive and energetic attitude this is a great opportunity for you!In this role you will manage and support the AP Supervisor and team of Accounts Payable Administrators.  Responsibilities include, but are not limited to- Oversee daily Accounts Payable operations to ensure efficient work-flow, consistency, and timely and accurate processing of Vendor invoices.- PO and Non-PO voucher review and posting.- Employee expense report review, verification, documentation substantiation, and processing while adhering to and enforcing the GSA Federal Trade Regulation (FTR)- Vendor setup/analysis and vendor inquires, research, and review and analytics.- Cash disbursement management, ensuring timely payments of vendor invoices and expense vouchers and maintains accurate records and control reports. - Adherence to all departmental policies and procedures and desktop processes- 1099 annual processing and reporting- PCard program assistance and travel card program management- Train new staff and provide development opportunities for existing staff- Special projects as assigned
Category
Accounting/Finance/Contracts
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Full Time Teleworking for this position
ID 47383
Work Location US-CO-Colorado Springs
Network Engineer - Colorado Springs, CO Serco is seeking a Network Engineer to play a critical role in the design, planning, implementation, documentation and troubleshooting of a modernized video surveillance system in support Army IMCOM worldwide.  In this role, you will:- Design, plan, implement, document and troubleshoot networks, with particular emphasis on configuration, network architecture, outage response and resolution, and the application of new technologies to network deployment.- Administer various devices, services, and switches Soft Skills: - Problem-solving and ability to work with a team - Provide technical support and assistance to deployment team located worldwide.- Work with technical team and other personnel for problem resolution- Communicate complex technical solutions in a way the various users understand- Being willing to and able to quickly adapt to situations
Category
Engineering
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-CO-Colorado Springs
Telework
No - Teleworking not available for this position
ID 39562
Work Location US-NY-Fort Drum
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. The DOL VETS TAP program needs skilled and compassionate Senior Employment Navigators who can assist military personnel in their transition to civilian occupations and providing individual counseling on the job search process. Senior Employment Navigators would be expected to assess the transitioning Servicemember and/or transitioning spouse’s acquired skills via tools/software provided and assist with career exploration and translating their military experience desired by future employers. Senior Employment Navigators would also be expected to connect transitioning Servicemembers and/or spouses to DOL government and non-government partners as well as American Job Centers based on the Servicemember and/or spouse’s needs. Some travel may be required.  In this role, you will:- Listen to Service Members, analyze their expressed needs, suggest solutions, and action plans. - Provide job search guidance and career advice; assure the transitioning service member (TSM) understands and can access available resources. - Assist with job matching of vacancy postings, with TSM’s skills and work requirements.- Provide labor market information, identify companies and industries in specific areas, capture skills and experience required in certain areas, and offer advice on how to apply for jobs.- Possess extensive knowledge of the current labor market information.- Provide resume and cover letter advice.
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-NY-Fort Drum
Telework
No - Teleworking not available for this position
ID 47208
Work Location US-TX-Austin
Join Serco as a HERO Operator in Austin, Texas! This position is contingent upon your ability to pass a preemployment criminal history check and drug screen. Serco supports the Texas Department of Transportation (TxDOT) by operating the free HERO patrol service program with the purpose of minimizing traffic congestion and improving highway safety by clearing damaged and disabled vehicles and debris from the travel and emergency Lanes, and providing traffic control and scene protection at incidents. You will be part of a team that works closely with TxDOT, local law enforcement and other first responders daily. In this role, you will:- Assist motorists and perform incident management services during assigned shifts- Provide clear and accurate information regarding incidents and the response required using standard protocol to communicate with TMC Operators, law enforcement, ambulance, fire department, or towing services using radio, telephone, CAD, and e-mail.- Services include, but are not limited to:- Clear lane blocking traffic incidents and assist other emergency and support response personnel as requested - Establishing traffic control and scene protection using signs, flares, cones, flagging, flashing lights, etc. during major incidents- Providing basic first aid services in accordance with standard and necessary practices until trained emergency responders arrive on the scene- Changing flat tires- Adding air to low tires- Adding gasoline - Adding water to radiators- Providing battery jump starts- Perform vehicle push maneuvers when able- Calling for towing service or emergency service- Transporting stranded motorists to a safe location off the roadway- Providing cell phone service- Providing drinking water to stranded motorists
Category
Other
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-TX-Austin
Telework
No - Teleworking not available for this position
ID 47274
Work Location US-DC-Washington Navy Yard
NAVSEA is changing the face of Navy training across the fleet. The Surface Training Systems (STS) Program Office is the OPNAV single point of contact for strategic program planning, policy, acquisition, life-cycle management, research and development, and technical insertion into all existing and future Navy Surface Training Systems. Join the Serco team as we work to transform Navy training for the Sailor 2025 vision. This position supports NAVSEA in the acquisition, stand-up and lifecycle support for new combat systems, high-tech trainers for the Navy. Develops and evaluates plans for training systems supporting modernization, new construction acquisition programs. Assesses and recommends the feasibility of proposed approaches to solve problems.  Possesses knowledge of AEGIS Weapons Systems and applicable Navy Combat Systems training and operational mission areas and training system requirements. Duties and Responsibilities     - Provide program management and training services support for Combined Integrated Air Missile Defense Training (CIAT) / Anti-Submarine Warfare (ASW) training and AEGIS Ashore Trainer as needed.- Develop out- year strategic budget planning that covers requirements, curriculum development, delivery to schoolhouse and end of service life as required by the Department of Defense 5000.2 series and OPNAV instructions for Warfare Chairs.- Determine the impact of training requirements that are not fully funded, communicates these impacts, along with recommended solutions, to the leadership of SEA 21 and PEO Ships to allow timely adjustments of unfunded requirements, avoiding impact on the fleet.- Make recommendations for Warfare requirements and advise the Mission Area Chair on defending the requirements to the Surface Expeditionary Warfare Training Committee (SEWTC) and the resource sponsor.- Provides recommended adjustments to out-year strategic planning based on new construction and modernization fielding profile changes.- This position specializes in the planning, acquisition, and stand up of Navy training systems.
Category
Project/Program Management
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-Washington
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 47349
Work Location US-DC-Washington
Ship Program Office Task Lead If you love high-profile and challenging programing projects supporting the US Navy- Serco has a great opportunity for you!  The Ship Program Office Task Lead will lead and coordinate our efforts supporting the ILS Task for a US Navy shipbuilding program office in Washington, D.C.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. The successful candidate will be the right hand for the ILS Director and lead the support team for PMS 400D and resolve billion-dollar acquisition and programmatic issues impacting US Navy ships under construction and fleet assets. In this role, you will:- Manage a staff of 10 plus personnel across three locations to meet contract requirements providing top level support to government customer- Prepare and review ILS and Acquisition products to ensure accuracy and completeness in timely manner.- Analyze and evaluate logistics details providing recommendations to the Principal Assistant Program Managers (PAPM). - Direct the integrated logistics process, developing support policies, procedures, and systems, and providing implementation guidance.- Implement directives to ensure effective logistics support and establish and enforce standards to ensure that the assigned work force is properly trained and equipped.- Lead efforts to develop and update ILA, LCSP and other required DoD 5000 series documentation in the Logistics and Sustainment arena.- Coordinate the application of the resources when required.- Develop expertise in assigned areas and their role in supporting overall ship platform.- Develop documentation, reports, and project plans and prepare and may be required to present briefings and staff seminars.- Perform additional duties and responsibilities as assigned. 
Category
Engineering/Ship Construction
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-Washington
Telework
No - Teleworking not available for this position
ID 47329
Work Location US-DC-Washington
Serco, Inc has an immediate opening for a Desktop Support - Tier II role. Serco has a highly engaged desktop technical team consisting of 15 members supporting our over 8000 employees using cutting edge technologies. The position will be based at our New Jersey Ave, Washington DC location (partial telework during COVID workplace restrictions). You will be a key on site resource to assist the Maritime, Engineering, Technology and Sustainment (METS) Business Unit as well as supporting Serco, Inc. The position will support and maintain organizational computer systems, desktops, and peripherals. That includes installing, diagnosing, repairing, maintaining, and upgrading all organizational hardware and equipment while ensuring optimal workstation performance.  You will troubleshoot problem areas (in person, by telephone, or via work order) in a timely and accurate fashion and provide end-user assistance where required.  In this role you will:- Perform on-site analysis, diagnosis, and resolution of complex desktop problems for end users, and recommend and implement corrective solutions, including off-site repair for remote users as needed. - Install, configure, test, maintain, monitor, and troubleshoot end user and network hardware, peripheral devices, printing/scanning devices, presentation equipment, software, and other products in order to deliver required desktop service levels.- Construct, install, and test customized configurations based on various platforms and operating systems.- Collaborate with Technology team members to ensure efficient operation of the organization's desktop computing environment. - Receive and respond to incoming calls, pages, and/or work orders regarding desktop problems. - Ensure that desktop connections, ie. network jacks are in proper working order.
Category
Information Technology
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-Washington Navy Yard
Telework
No - Teleworking not available for this position
ID 47375
Work Location US-MD-Columbia
If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you!  You will be on a critical team working with the customer at our Maryland location.  Bring your business expertise and desire to learn new skills and make a difference with our government customer.  This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.This position is contingent upon customer requirements and/or their approval. Serco supports the US Government customer on a long-term contract providing broad expertise in DoD acquisition management, DoD contracting, or DoD contract management.  Our team provides business support and expertise to include tracking program status, monitoring cost, schedule and contract performance.  You will be part of a team that works closely with the customer to deliver business expertise with an emphasis on contracts, finance, and customer service. Our managers on this team are seasoned Serco personnel who are available and responsive to ensure your success! In this role, you will:- Assist in preparing and maintaining operations documentation, user guides and manuals and technical publications- Understand basic concepts (to include basic grammar concepts), responsible for writing technical copy for various types of documents- Gather technical information, prepares written text- Maintain a current internal documentation library- Use multiple word processing and presentation tools such as MS Word, PowerPoint, and Visio etc.- Prepare and maintain operations documentation, user guides and manuals and technical publications- Work with developers to produce quality documentation and training materials- Work on all phases of documentation- Understand basic concepts and write technical copy for various types of documents for a program/project of similar complexity- Prepare reports, responses, and briefings targeted to a wide range of audiences- Coordinate layout and design of documents- Research highly technical subject matter, organizes information from multiples sources, and express technical information in written form that is comprehensible to a wide audience of readers- Under general direction, write technical copy for various types of documents for a program/project of similar complexity- Apply concepts for technical writing based on engineering drawings, technical information from engineering documentation, consultations with engineers and subject matter experts, and other available sources- Produce defense acquisition documentation, user manuals, training manuals, and other documentation utilized by the end-user community of DoD electronic equipment and systems- Interpret engineering and maintenance drawings, operational procedures to understand and blend large quantities of computer related information- Produce technical documentation for Cryptologic programs or projects developing analytic tradecraft methodologies- Apply technical manual standard NSA DS-89 to work products- Provide expert oversight of technical writing and editing to all phases of acquisition and technical documentation for the Program, Project, or Contract- Work independently preparing and maintaining highly complex systems, programming and operations documentation, procedures and methods- Act as project leader for projects with complex or voluminous documentation and may provide or coordinate special documentation services as required- Review work products of others for compliance with technical manual NSA Data Standard (DS)-89
Category
Administrative/Clerical
Position Type
Full-Time
Security Clearance
TS/SCI Poly
Recruiting Location : Location
US-MD-Columbia
Telework
No - Teleworking not available for this position
ID 47344
Work Location US-MD-Columbia
If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you!  You will be on a critical team working with the customer at our Maryland location.  Bring your technical expertise and desire to learn new skills and make a difference with our government customer.  This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.This position is contingent upon customer requirements and/or their approval. In this role, you will:- Provide defense acquisition engineering consulting support.- Participate in technical reviews.- Conduct engineering analyses of systems and sub-systems in terms of operability, technical merit, and schedule risk. - Review and evaluate production design data and documentation.- Prepare, test and evaluate engineering changes.- Conduct analyses of ability to produce and production operations, processes, and systems in production items. - Provide recommendations for the defense acquisition team coordination and risk mitigation strategies associated with production and migration. - Advise and recommend strategies for issues including migration, program schedule, and infrastructure upgrades. - Rely on extensive experience and judgment to plan and accomplish goals. - Potentially lead and direct the work of others. - Utilize a wide degree of creativity and latitude.- Report to an executive or manager.
Category
Project/Program Management
Position Type
Full-Time
Security Clearance
TS/SCI Poly
Recruiting Location : Location
US-MD-Columbia
Telework
No - Teleworking not available for this position
ID 47355
Work Location US-VA-Herndon
Serco, Inc-NA , has an immediate need for a Senior Proposal Coordinator to work at our headquarters in Herndon, Virginia. Serco,Inc with an annual revenue of $1 billion and is part of a $4 billion global business helps transform government and public services around the world. At Serco, our employees are our most valuable asset, and our success directly relates to our employees. The Proposal Coordinator is responsible for day-to-day coordination of all administrative aspects of proposal development including serving as the conduit between the pursuit team and proposal production staff.  Responsibilities:- Request the proposal team site and serve as one of the site owners- Assist the Proposal Manager or establish the electronic file structure and procedures for proposal materials on the team site- Establish and document electronic proposal file access and tracking protocols for ensuring the security and integrity of all proposal documentation- Assists with creating compliance matrices, proposal outline/content plans, and work breakdown structures- Perform wall management of the content plans and sections and control access to the proposal area and sensitive or proprietary materials- Create and manage a graphics log and maintain real-time development status of all proposal text and graphics- Build and maintain and manage, when necessary, the proposal schedule and activities for smaller pursuit led by the Business Units- Develop a plan for the Red Team and final production cycles and resources required- Coordinate the internal flow and review of all proposal inputs and outputs- Supervise the daily operations of Graphic Specialists, Desktop Publishers, Editors, and Reproduction personnel regarding assigned pursuits- Assist the Proposal Manager in developing the Red Team evaluation package and in recording, disseminating, and tracking suggested Red Team changes- Direct the production, reproduction, and binding/packaging of Red Team proposal, final master proposal, and all hard/soft copies- Assist Client personnel in the securing/disposing of all proposal assets and resources and sanitizing the proposal facility upon delivery of the proposal- Other reasonable and normal duties associated with the Proposal Coordinator position, as directed by the Proposal Manager- Establish the conference call for daily tag-ups, take roll call, and manage the action item register- Manage data calls
Category
Business Development/Proposals
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 47359
Work Location US-FL-N/A
Serco Inc is looking for a Project Controller to join our team. You will participate in the planning, tracking, analysis and reporting of performance on projects of varying contract type, size, complexity and level of risk. The Project Controller is a key member of the program team and works directly with the Program Manager to help define the project's goals and objectives; and recommends actions to improve progress and performance.  You will have significant interface with Program/Project Managers, senior technical staff, as well as other functional organizations including contracts, finance, accounts receivable, subcontract management and procurement. In this role you will: - Provide cost, schedule and funding planning, reporting, monitoring and analysis support to Program Managers including Work Breakdown Structures (WBS), Basis of Estimates (BOEs) and development of time-phased budgets and schedules.- Lead project set up in compliance with contractual terms, conditions and requirements.- Prepare program financial Estimates at Complete (EAC) and meet deadlines for submission requirements.- Identify project risks and opportunities and provide analytical contribution in working resolution with PM, Contracts, Procurement and Finance/Accounting.- Review and assess all contract modifications. Advise the program management team of impacts as necessary.- Monitor costs and manpower on a weekly basis ensuring that actuals are within budget and charged to the correct job number. Process cost transfers as required.- Perform analytical review and arithmetic checks of cost reporting documentation.- Prepare accurate and complete variance analysis and reporting.- Prepare/Support Internal Program Review (IPR) presentations for management.- Prepare financial Contract Data Requirements (CDRL) for programs. Ensure contractual requirements are met and customer financial deliverables are accurate and on time.- Perform ad-hoc financial analysis on the contract as requested by PMO and others.-Monitor funding status, providing reliable and timely notification of funding status by line item detail as required.-Support accounts receivable as required during the billing processing. Monitor billing status and unbilled issues, working with Finance, Contracts, Accounting and PMO to resolve issues in a timely manner.-Prepare subcontractor and vendor accruals as services/goods are received in accordance with GAAP and internal policies to ensure that the project´s cost/commitment is accurately captured and reported internally and externally.-Ensure program revenue and profit is recorded in compliance with the EAC.-Analyze profit risks and opportunities and advise management on the optimal path forward.-Ensure adherence to Generally Accepted Accounting Principles (GAAP), Sarbanes-Oxley, FAR and all company policies and procedures as they related to contract performance and financials.-Provides guidance to less experienced Project Controllers.-Additional duties and responsibilities as assigned. 
Category
Finance
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-
Telework
Yes - May Consider Full Time Teleworking for this position
ID 47351
Work Location US-VA-Herndon
Serco, Inc is growing and is looking for Top Talent to join their Accounts Payable team. You will be a key member of the General Ledger Organization.  You will interface with other corporate departments (Treasury, Financial Planning and Analysis, Accounts Payable, HR, Payroll, Billing, Accounting Systems, Compliance and Reporting) and operational finance teams.  If you thrive in a fast-paced environment with a positive and energetic attitude this is a great opportunity for you!In this role you will be responsible for:- Journal entry preparation- Bank account reconciliations- Fixed asset Subledger tracking and analysis- Account reconciliation preparation- Month-end close responsibilities for multiple entities- Account analysis- Trend Analysis- Cost allocations- Financial statement analysis- Special projects as assigned
Category
Accounting/Finance/Contracts
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Full Time Teleworking for this position
ID 47271
Work Location US-DC-Washington
If you desire an opportunity to help the Navy and Marine Corps, Serco has a great opportunity for you! As a Senior Logistics Technical Expert, you will be on a team that is evaluating and managing the delivery of new amphibious ships and landing craft to the fleet. You will work closely with Government and commercial logistics professionals as well as commercial shipbuilders and Government Furnished Equipment (GFE) Participating Acquisition Resource Managers (PARMs). Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors and marines.In this position you must be able to obtain and maintain an active SECRET level security clearance.Serco supports the US Navy as a prime contractor providing amphibious warfare and expeditionary professional support services. Our Amphibious Warfare Operation provides critical services to nearly all US Navy amphibious ships and craft.In this role, you will:- Works as an individual consultant to develop program objectives and manage program execution.- Expertise and work efforts are focused on the analysis of the customer's business goals, objectives, needs and the general business environment to solve logistical problems.- Provides technical expertise in the review of Technical Manuals (TM), Engineering Change Requests (ECR), Preliminary Engineering Change Proposals (PECP), Integrated Logistics Support (ILS) Checklists, the validation process, technical writing, and other intrinsic ILS support.- Prepares and presents technical data and briefings.- Duties may be performed at customer's site; however, this position is a remote billet.- Performs business development.- Familiar with a variety of the field's concepts, practices, and procedures.- Relies on experience and judgment to plan and accomplish goals.- Performs a variety of complicated tasks.- Leads and directs the work of others including providing mentorship to the team leader.- A wide degree of creativity and latitude is expected.
Category
Logistics
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-Washington
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 47353
Work Location US-VA-Fairfax
If you love a high energy and professional environment - Serco has a great opportunity for you!   The Benefits Analyst position on our FRTIB Operations Center contract is Located in Fairfax Va.  This position supports the Federal Retirement Thrift Investment Board (FRTIB) in the administration of the Thrift Savings Plan (TSP), the world’s largest tax-deferred, defined contribution plan, in support of over 6 million participants. This 401(k) type plan, similar to private sector plans, provides roughly 91% of civilian federal employees and 61% of uniformed service members the opportunity to save for retirement. It was established by Congress in the Federal Employees' Retirement System Act of 1986 and offers the same types of savings and tax benefits that many private corporations offer their employees under 401(k) plans. The FRTIB’s mission is to administer the TSP solely in the interest of its participants and beneficiaries. The Benefits Analyst is responsible for reviewing, analyzing, and processing incoming documents for validity in accordance with the Code of Federal Regulations (CFR) and FRTIB policies and guidelines. This includes researching and reviewing accounts, performing data entry, sending appropriate notices, and communicating with various entities (e.g. the FRTIB, participants, and other contractors) towards resolving processing issues. In the Benefits Analyst role you will:- Work under the direction of a Task Lead or Supervisor and is responsible for performing the duties and requirements of the position with minimal supervision- Validity determinations and communications are made by the Benefits Analyst and are confirmed by a quality control Benefits Administrator- Research, analyze, and evaluate incoming forms for the death benefits processing unit - Follow pre-established guidelines and procedures to perform in a fast-paced, production oriented environment- Accurately enter data into systems applications, Excel spreadsheets or other support tools, - Effectively communicate, both orally and in writing- Utilize multiple systems to compare data, and apply rules and procedures to deliver the correct determination - Use discretion and have the ability to make determinations, while multi-tasking and meeting production and quality standards
Category
Administrative/Clerical
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-VA-Fairfax
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 47369
Work Location CA-ON-Whitby
If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc.You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation.  Driver Examiners are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!   Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Driver Examiners engages with customers in a friendly, knowledgeable and professional manner. *This is a “term” position.  Your employment will commence upon completion of background checks and the agreed upon start date.  The position is anticipated to last for a term of six (6) months with the possibility of an extension.   You will be part of a team that works closely with the customer and other Serco teams that that examine applicants through a road test to determine their abilities in the mechanics and handling of vehicles. Driver Examiners also conduct controlled class tests; observe and assess riding habits, skills and the applicants’ demonstrated ability in the operation of vehicles, making notes on applicants’ compliance to traffic laws, how they handle stressful situations, their adherence to driving regulations and safe driving practices.  You will provide examination results and details regarding errors, as well as areas requiring improvement and complete the evaluation forms for road test assessments, entering road test results into a system/computer. Serco’s Regional Managers and individual Site Managers lead the team of Driver Examiners, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.  This position is contingent upon your ability to Pass Criminal Record Check (CPIC); Fingerprint Criminal Record Check.  In this role, you will:- Evaluate the driving abilities of driver’s licence light vehicle applicants at the G2 and G level.- Evaluate the driving ability of applicants at the M2, M and controlled class (ABZ) level, if qualified and required.- Conduct road tests for those requiring special needs or for those with disabilities.- Provide grade of road test, licence information and resolve licensing issues.- Provide information and assistance related to Driver Examination services.- Responds to enquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and classes of licences.- Completes three-point verification by verbally confirming the candidates full Name, full Date of Birth and full Address.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Review information and determine test requirements.- Ensure the fair and proper conduct of examinations.- Examine applicants through a road test and determine the fitness, competency, and knowledge of driver’s licence applicants.- Provide examination results and complete evaluation forms for assessments.- Create a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.- Attends travel points to provide testing and licensing services, where applicable.- Must be able to perform physical duties of the position, this may include sitting or standing for extended periods of time and entering and exiting vehicles up to 30 times per shift.  
Category
Customer Service
Position Type
Temporary/Term Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Oshawa
Telework
No - Teleworking not available for this position
ID 47368
Work Location CA-ON-Whitby
If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc.You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation.  Driver Examiners are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!   Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Driver Examiners engages with customers in a friendly, knowledgeable and professional manner. *This is a “term” position.  Your employment will commence upon completion of background checks and the agreed upon start date.  The position is anticipated to last for a term of six (6) months with the possibility of an extension.   You will be part of a team that works closely with the customer and other Serco teams that that examine applicants through a road test to determine their abilities in the mechanics and handling of vehicles. Driver Examiners also conduct controlled class tests; observe and assess riding habits, skills and the applicants’ demonstrated ability in the operation of vehicles, making notes on applicants’ compliance to traffic laws, how they handle stressful situations, their adherence to driving regulations and safe driving practices.  You will provide examination results and details regarding errors, as well as areas requiring improvement and complete the evaluation forms for road test assessments, entering road test results into a system/computer. Serco’s Regional Managers and individual Site Managers lead the team of Driver Examiners, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.  This position is contingent upon your ability to Pass Criminal Record Check (CPIC); Fingerprint Criminal Record Check.  In this role, you will:- Evaluate the driving abilities of driver’s licence light vehicle applicants at the G2 and G level.- Evaluate the driving ability of applicants at the M2, M and controlled class (ABZ) level, if qualified and required.- Conduct road tests for those requiring special needs or for those with disabilities.- Provide grade of road test, licence information and resolve licensing issues.- Provide information and assistance related to Driver Examination services.- Responds to enquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and classes of licences.- Completes three-point verification by verbally confirming the candidates full Name, full Date of Birth and full Address.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Review information and determine test requirements.- Ensure the fair and proper conduct of examinations.- Examine applicants through a road test and determine the fitness, competency, and knowledge of driver’s licence applicants.- Provide examination results and complete evaluation forms for assessments.- Create a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.- Attends travel points to provide testing and licensing services, where applicable.- Must be able to perform physical duties of the position, this may include sitting or standing for extended periods of time and entering and exiting vehicles up to 30 times per shift.  
Category
Customer Service
Position Type
Temporary/Term Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Oshawa
Telework
No - Teleworking not available for this position
ID 47367
Work Location CA-ON-Whitby
If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc.You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation.  Driver Examiners are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!   Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Driver Examiners engages with customers in a friendly, knowledgeable and professional manner. *This is a “term” position.  Your employment will commence upon completion of background checks and the agreed upon start date.  The position is anticipated to last for a term of six (6) months with the possibility of an extension.   You will be part of a team that works closely with the customer and other Serco teams that that examine applicants through a road test to determine their abilities in the mechanics and handling of vehicles. Driver Examiners also conduct controlled class tests; observe and assess riding habits, skills and the applicants’ demonstrated ability in the operation of vehicles, making notes on applicants’ compliance to traffic laws, how they handle stressful situations, their adherence to driving regulations and safe driving practices.  You will provide examination results and details regarding errors, as well as areas requiring improvement and complete the evaluation forms for road test assessments, entering road test results into a system/computer. Serco’s Regional Managers and individual Site Managers lead the team of Driver Examiners, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.  This position is contingent upon your ability to Pass Criminal Record Check (CPIC); Fingerprint Criminal Record Check.  In this role, you will:- Evaluate the driving abilities of driver’s licence light vehicle applicants at the G2 and G level.- Evaluate the driving ability of applicants at the M2, M and controlled class (ABZ) level, if qualified and required.- Conduct road tests for those requiring special needs or for those with disabilities.- Provide grade of road test, licence information and resolve licensing issues.- Provide information and assistance related to Driver Examination services.- Responds to enquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and classes of licences.- Completes three-point verification by verbally confirming the candidates full Name, full Date of Birth and full Address.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Review information and determine test requirements.- Ensure the fair and proper conduct of examinations.- Examine applicants through a road test and determine the fitness, competency, and knowledge of driver’s licence applicants.- Provide examination results and complete evaluation forms for assessments.- Create a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.- Attends travel points to provide testing and licensing services, where applicable.- Must be able to perform physical duties of the position, this may include sitting or standing for extended periods of time and entering and exiting vehicles up to 30 times per shift.  
Category
Customer Service
Position Type
Temporary/Term Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Oshawa
Telework
No - Teleworking not available for this position
ID 47366
Work Location CA-ON-Whitby
If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc.You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation.  Driver Examiners are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!   Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Driver Examiners engages with customers in a friendly, knowledgeable and professional manner. *This is a “term” position.  Your employment will commence upon completion of background checks and the agreed upon start date.  The position is anticipated to last for a term of six (6) months with the possibility of an extension.   You will be part of a team that works closely with the customer and other Serco teams that that examine applicants through a road test to determine their abilities in the mechanics and handling of vehicles. Driver Examiners also conduct controlled class tests; observe and assess riding habits, skills and the applicants’ demonstrated ability in the operation of vehicles, making notes on applicants’ compliance to traffic laws, how they handle stressful situations, their adherence to driving regulations and safe driving practices.  You will provide examination results and details regarding errors, as well as areas requiring improvement and complete the evaluation forms for road test assessments, entering road test results into a system/computer. Serco’s Regional Managers and individual Site Managers lead the team of Driver Examiners, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.  This position is contingent upon your ability to Pass Criminal Record Check (CPIC); Fingerprint Criminal Record Check.  In this role, you will:- Evaluate the driving abilities of driver’s licence light vehicle applicants at the G2 and G level.- Evaluate the driving ability of applicants at the M2, M and controlled class (ABZ) level, if qualified and required.- Conduct road tests for those requiring special needs or for those with disabilities.- Provide grade of road test, licence information and resolve licensing issues.- Provide information and assistance related to Driver Examination services.- Responds to enquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and classes of licences.- Completes three-point verification by verbally confirming the candidates full Name, full Date of Birth and full Address.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Review information and determine test requirements.- Ensure the fair and proper conduct of examinations.- Examine applicants through a road test and determine the fitness, competency, and knowledge of driver’s licence applicants.- Provide examination results and complete evaluation forms for assessments.- Create a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.- Attends travel points to provide testing and licensing services, where applicable.- Must be able to perform physical duties of the position, this may include sitting or standing for extended periods of time and entering and exiting vehicles up to 30 times per shift.  
Category
Customer Service
Position Type
Temporary/Term Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Oshawa
Telework
No - Teleworking not available for this position
ID 47364
Work Location CA-ON-Whitby
If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc.You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation.  Driver Examiners are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!   Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Driver Examiners engages with customers in a friendly, knowledgeable and professional manner. *This is a “term” position.  Your employment will commence upon completion of background checks and the agreed upon start date.  The position is anticipated to last for a term of six (6) months with the possibility of an extension.   You will be part of a team that works closely with the customer and other Serco teams that that examine applicants through a road test to determine their abilities in the mechanics and handling of vehicles. Driver Examiners also conduct controlled class tests; observe and assess riding habits, skills and the applicants’ demonstrated ability in the operation of vehicles, making notes on applicants’ compliance to traffic laws, how they handle stressful situations, their adherence to driving regulations and safe driving practices.  You will provide examination results and details regarding errors, as well as areas requiring improvement and complete the evaluation forms for road test assessments, entering road test results into a system/computer. Serco’s Regional Managers and individual Site Managers lead the team of Driver Examiners, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.  This position is contingent upon your ability to Pass Criminal Record Check (CPIC); Fingerprint Criminal Record Check.  In this role, you will:- Evaluate the driving abilities of driver’s licence light vehicle applicants at the G2 and G level.- Evaluate the driving ability of applicants at the M2, M and controlled class (ABZ) level, if qualified and required.- Conduct road tests for those requiring special needs or for those with disabilities.- Provide grade of road test, licence information and resolve licensing issues.- Provide information and assistance related to Driver Examination services.- Responds to enquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and classes of licences.- Completes three-point verification by verbally confirming the candidates full Name, full Date of Birth and full Address.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Review information and determine test requirements.- Ensure the fair and proper conduct of examinations.- Examine applicants through a road test and determine the fitness, competency, and knowledge of driver’s licence applicants.- Provide examination results and complete evaluation forms for assessments.- Create a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.- Attends travel points to provide testing and licensing services, where applicable.- Must be able to perform physical duties of the position, this may include sitting or standing for extended periods of time and entering and exiting vehicles up to 30 times per shift.  
Category
Customer Service
Position Type
Temporary/Term Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Oshawa
Telework
No - Teleworking not available for this position
ID 47363
Work Location CA-ON-Whitby
If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc.You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation.  Driver Examiners are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!   Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Driver Examiners engages with customers in a friendly, knowledgeable and professional manner. *This is a “term” position.  Your employment will commence upon completion of background checks and the agreed upon start date.  The position is anticipated to last for a term of six (6) months with the possibility of an extension.   You will be part of a team that works closely with the customer and other Serco teams that that examine applicants through a road test to determine their abilities in the mechanics and handling of vehicles. Driver Examiners also conduct controlled class tests; observe and assess riding habits, skills and the applicants’ demonstrated ability in the operation of vehicles, making notes on applicants’ compliance to traffic laws, how they handle stressful situations, their adherence to driving regulations and safe driving practices.  You will provide examination results and details regarding errors, as well as areas requiring improvement and complete the evaluation forms for road test assessments, entering road test results into a system/computer. Serco’s Regional Managers and individual Site Managers lead the team of Driver Examiners, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.  This position is contingent upon your ability to Pass Criminal Record Check (CPIC); Fingerprint Criminal Record Check.  In this role, you will:- Evaluate the driving abilities of driver’s licence light vehicle applicants at the G2 and G level.- Evaluate the driving ability of applicants at the M2, M and controlled class (ABZ) level, if qualified and required.- Conduct road tests for those requiring special needs or for those with disabilities.- Provide grade of road test, licence information and resolve licensing issues.- Provide information and assistance related to Driver Examination services.- Responds to enquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and classes of licences.- Completes three-point verification by verbally confirming the candidates full Name, full Date of Birth and full Address.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Review information and determine test requirements.- Ensure the fair and proper conduct of examinations.- Examine applicants through a road test and determine the fitness, competency, and knowledge of driver’s licence applicants.- Provide examination results and complete evaluation forms for assessments.- Create a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.- Attends travel points to provide testing and licensing services, where applicable.- Must be able to perform physical duties of the position, this may include sitting or standing for extended periods of time and entering and exiting vehicles up to 30 times per shift.  
Category
Customer Service
Position Type
Temporary/Term Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Oshawa
Telework
No - Teleworking not available for this position
ID 47345
Work Location CA-ON-Whitby
If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc.You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation.  Driver Examiners are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!   Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Driver Examiners engages with customers in a friendly, knowledgeable and professional manner. *This is a “term” position.  Your employment will commence upon completion of background checks and the agreed upon start date.  The position is anticipated to last for a term of six (6) months with the possibility of an extension.   You will be part of a team that works closely with the customer and other Serco teams that that examine applicants through a road test to determine their abilities in the mechanics and handling of vehicles. Driver Examiners also conduct controlled class tests; observe and assess riding habits, skills and the applicants’ demonstrated ability in the operation of vehicles, making notes on applicants’ compliance to traffic laws, how they handle stressful situations, their adherence to driving regulations and safe driving practices.  You will provide examination results and details regarding errors, as well as areas requiring improvement and complete the evaluation forms for road test assessments, entering road test results into a system/computer. Serco’s Regional Managers and individual Site Managers lead the team of Driver Examiners, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.  This position is contingent upon your ability to Pass Criminal Record Check (CPIC); Fingerprint Criminal Record Check.  In this role, you will:- Evaluate the driving abilities of driver’s licence light vehicle applicants at the G2 and G level.- Evaluate the driving ability of applicants at the M2, M and controlled class (ABZ) level, if qualified and required.- Conduct road tests for those requiring special needs or for those with disabilities.- Provide grade of road test, licence information and resolve licensing issues.- Provide information and assistance related to Driver Examination services.- Responds to enquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and classes of licences.- Completes three-point verification by verbally confirming the candidates full Name, full Date of Birth and full Address.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Review information and determine test requirements.- Ensure the fair and proper conduct of examinations.- Examine applicants through a road test and determine the fitness, competency, and knowledge of driver’s licence applicants.- Provide examination results and complete evaluation forms for assessments.- Create a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.- Attends travel points to provide testing and licensing services, where applicable.- Must be able to perform physical duties of the position, this may include sitting or standing for extended periods of time and entering and exiting vehicles up to 30 times per shift.  
Category
Customer Service
Position Type
Temporary/Term Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Oshawa
Telework
No - Teleworking not available for this position
ID 47262
Work Location US-VA-Arlington
OPNAV N96 is responsible for determining surface combatant force levels, shipboard and related support requirements, and major characteristics of programs involving weapon systems, cruisers, destroyers, frigates, command ships, patrol craft, and littoral combat ships.  N96 executes planning, preparation, and execution in support of this mission. This position provides on-site support, strategic analysis, and integrated support for N96 in accordance with DoD program requirements management and acquisition oversight policies and strategies for Navy Future Surface Combatant programs. Specific tasks include:- Participate in requirements and acquisition processes involving Future Surface Combatant programs (manned and unmanned) to include Joint Capabilities Integration and Development System (JCIDS) processing and Planning, Programming, Budgeting and Execution (PPBE) management of the Navy Surface Combatant capabilities- Assist in the Analysis of Alternative processes, meetings, reporting and briefing requirements- Prepare white papers, concept papers, technical reports, meeting summaries, briefs, outlines, draft reports and publications and documentation to support Flag level technical and financial briefings/meetings and major milestone decisions- Attend and provide support to Integrated Product Teams (IPTs), Special Advisory Boards, and off sites- Maintain a strong relationship and open communication with the PEO Ships, PEO IWS, NAVSEA, Fleet Commands and related government activities and industries- Attend conferences as the N96 Navy representative on assigned programs as required- Review, develop, and update program specifications, guidance documents and technical documentation- Maintain daily liaison with Section Head and Branch leadership
Category
Navy
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Arlington
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 47234
Work Location US-VA-N/A
Come join our growing team of dynamic ServiceNow Professionals!  Serco, Inc. has an immediate need for a ServiceNow Administrator/Developer. This is a remote opportunity. Serco’s ServiceNow Team supports distinct cloud-based ServiceNow platforms for our Corporate instances and for our Government Program instances.  Bring your talent as an administrator and developer to experience challenging and rewarding opportunities while enhancing the platform functionality and user experience for more than 10,000 customers. We are passionate about our product, seek to deliver the best experience for our customers, and committed to each other’s success. In this role, you will:  - Have the ability to quickly learn new processes, systems and integrations with ServiceNow- Perform troubleshooting and problem resolution- Create reports and dashboards- Maintain as well as seek continuous improvements of processes, standards, policies, and best practice methods- Provide general support, administration, and maintenance of the ServiceNow platform- Monitor health, usage, and overall compliance of ServiceNow and remedy as needed- Develop catalog items, process automation, and solutions through no code, low code, and JavaScript code when needed to meet valid business needs- Perform quality assurance and various types of testing- Master data or development into or between ServiceNow instances and other systems- Plan and execute major upgrades and patches- Interact with customers in requirements gathering
Category
Information Technology
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-
Telework
Yes - May Consider Full Time Teleworking for this position
ID 47343
Work Location US-GA-N/A
If you love a high energy and fast pace environment - Serco has a great opportunity for you!  The Site Services Lead will be on a dynamic team, leading our other specialists and supporting customers with processing their retirement pensions.  Bring your expertise and collaborative skills to make an impact toward servicing our retirees.  Serco supports the Pensions Benefits Guaranty Corporation (PBGC), which protects the retirement security of over 35 million Americans in multiemployer pension plans.  Serco and PBGC's goal is to provide the highest level of customer support and to work to protect workers and retirees hard earned pension benefits.  You will be part of 10+ member team and will be  responsible for monitoring and directing the day-to-day efforts of the site services team of specialists, supporting multiple sites in a geo-neutral operational environment. Edward Gordan (Vice President) leads this effort and is the Senior Executive responsible for strategic, financial and operational oversight of the Benefits Administration Services portfolio line of business.  The Site Services Department (SSD) Lead is responsible for monitoring and directing the day-to-day efforts of the site services team of specialists supporting multiple sites in a geo-neutral operational environment. Supervisory oversight of resources associated with ongoing deliverables designed and intended to enable operations include but are not limited to: Facilities, security, and operational support of internal candidate onboarding process end to end. Strong time management, communication, detail orientation and project management skills are required for success in this role. In this Site Services Lead role, you will:- Manage project timelines and communicate any delays or associated risks and issues to leadership or other stakeholders as applicable.- Be responsible for monitoring of goals, objectives, policies, procedures and other associated project tasks or deliverables assigned to SSD team members.- Communicate and liaise with WSD (PBGCs facilities management group) for all associated changes, tasks or needs to government owned facilities.- Ensure safety measures are in place, managed, tracked, monitored and communicated to all relative stakeholders.- Achieve operational objectives by contributing information and recommendations, maintaining quality customer-service standards, resolving problems, supporting, and completing audits and review of contract deliverables, and identifying trends.- Provide day-to-day personnel oversight of team members, including coaching, mentoring, monitoring and development of supervisory direct reports with the goal of creating capable, engaged team contributors and leaders.- Collaborate with Operational Excellence and Operations Leaders to ensure enablers are in place to support operations.- Create an environment that allows engagement goals to be met.- Provide oversight of SSD site-specific or assigned personnel and projects to ensure identification and implementation of process efficiencies and continuous improvement efforts and other assigned SSD deliverables.- Understand of the operation’s departmental goals, as SSD’s internal customer; know the customer’s definition of “good”.- Track and submit data for weekly, monthly, quarterly, annually, or ad hoc reports, presentations, or other to the PMO and client.- Ensure project deliverables for the department are met or exceeded.- Identify and mitigate risks and issues as related to personnel & people.- Be flexibility, initiative, and have the ability to work collaboratively on assigned projects or tasks.- Have strong written and verbal communication and organizational skills.
Category
Operations Management
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-GA-
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 47347
Work Location US-DC-Washington
Immediate opening for a Technical Editor/Publishing Coordinator position at Serco! Apply Today! Serco is currently seeking a Technical Editor/Publishing Coordinator to support our government client. This position is a full time position located at L'Enfant Plaza Metro Center with the ability to telework up to 3 days per week. In this role, you will:Provide technical editing support within the Corporate Brand and Policy office of a large government agency.  You will be responsible for:- Reviewing and editing Corporate Communications documents. For example, PowerPoint presentations, table cards, invitations, reports, and media releases.- Working with customers throughout the publishing process to ensure that projects are completed as required and on schedule.- Helping customers to analyze and design information for specific purposes or audiences.- Coordinating, editing, arranging, and publishing a bi-weekly bulletin with an average of 80–100 pages in each issue approximately 26 times per year.- Performing substantive editing, copy editing and proofreading of all types of documents including a bi-weekly publication.- Working with customers throughout entire editing and publishing pocess to support planning, creating, editing, and distributing deliverables.  - Storing electronic files using prescribed naming conventions in a content management system.- Maintaining archives of previous editions, obsolete documents, graphics, electronic signatures, online versions and files for ongoing projects.- Using an electronic workflow process to move work from one stage of the project to another.- Contributing as an effective team member.- Handling changing priorities and diplomatically reacting to advice and constructive criticism.- Consulting with production staff and customers to improve information design, structure and organization.- Researching, fact checking, writing, editing and helping customers clear technical materials.- Rewording information for clarity, conciseness and (if necessary) specific tasks.- Monitoring the clearance and approval process.- Monitoring production stages.- Guiding customers on the requirements of Section 508 of the Workforce Investment Act.- Editing documents to be consistent with concepts and use of “Plain Writing.”- Finding process solutions to problematic projects by gathering data and interviewing customers.- Manage multiple, complex document projects simultaneously.- Understanding the capabilities of publishing software and content management repository.- Preparing documents for composition using the high-end book publishing and track- changes features of Microsoft Word.- Using knowledge of Microsoft track-changes features to help customer submit documents.
Category
Communications/Public Relations
Position Type
Full-Time
Security Clearance
NACI
Recruiting Location : Location
US-DC-
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 47306
Work Location US-TN-Millington
Serco supports the Navy Personnel Command (NPC) by recruiting the best quality men and women from the diverse population of our country.  Our team takes care of our Nation’s Sailors (Active, Reserve and Retired) by building and maintaining their Official Military Personnel Files (OMPF).  These files are critical to a Sailor’s promotions, benefits, and awards.  In this role, you will receive basic training and be a part of a team which provides analysis and validation of systems and applications that support business operations of Navy Personnel Command, Personnel Information Management (especially inside the Electronic Military Personnel Record System (EMPRS)).  JOB DESCRIPTION AND RESPONSIBILITIES:  - Consult with customer on analysis of business policies and processes- Recommend and validate improvements to process and/or procedure- Identify risks and mitigation strategies- Communicate with all team members involved in the change process- Document and archive as needed- Provide weekly monthly and on demand, status of projects to project and customer leadership- Maintain Standard Operating Procedures (SOP) for assigned functions and update for all function and/or policy- Produce Meeting Minutes, Agendas, and Briefs
Category
Business Systems/Analysis
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-TN-Millington
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 47350
Work Location US-NV-Las Vegas
TRIRIGA Consultant III  We're looking for a highly motivated individuals to learn and become a qualified IBM TRIRIGA expert after joining our Workplace and Facilities Management (WFM) Solutions Practice.  Our WFM Team is a global leader providing FM application selection, implementation, and training to support a host of global clients.  We are growing and need bright, energetic, and engaged members for this exciting Team. The successful applicants must be flexible, self-motivated, well-organized, detail oriented, and have experience in a fast-paced environment. You must have the ability to build relationships and work effectively across multiple levels of the organization. Excellent customer service, communication and analysis skills are required. You must possess a strong desire to learn and grow.And, in this role, you will:- Provide customer support and assist with troubleshooting of deployed functionality - Assist with project related documentation including, design documents and training guides - Assist in identifying integration approaches and methodologies to keep data sources and deployed application current - Test and maintain migration and integration scripts between legacy system(s) and deployed functionality. - Assist with the configuration and customization of TRIRIGA- Understand and perform system migration and data movement using data extraction, transformation, and loading (ETL) concepts - Develop scripts in SQL (primarily Oracle, MS SQL, and Sybase dialects) - Problem solver – be skilled in analysis and issue resolution
Category
Information Technology
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-NV-Las Vegas
Telework
Yes - May Consider Full Time Teleworking for this position
ID 47352
Work Location US-IN-N/A
 TRIRIGA Consultant IV  We're looking for a highly motivated individuals to learn and become a qualified IBM TRIRIGA expert after joining our Workplace and Facilities Management (WFM) Solutions Practice.  Our WFM Team is a global leader providing FM application selection, implementation, and training to support a host of global clients.  We are growing and need bright, energetic, and engaged members for this exciting Team. The successful applicants must be flexible, self-motivated, well-organized, detail oriented, and have experience in a fast-paced environment. You must have the ability to build relationships and work effectively across multiple levels of the organization. Excellent customer service, communication and analysis skills are required. You must possess a strong desire to learn and grow.And, in this role, you will:- Provide customer support and assist with troubleshooting of deployed functionality - Assist with project related documentation including, design documents and training guides - Assist in identifying integration approaches and methodologies to keep data sources and deployed application current - Test and maintain migration and integration scripts between legacy system(s) and deployed functionality. - Assist with the configuration and customization of TRIRIGA- Understand and perform system migration and data movement using data extraction, transformation, and loading (ETL) concepts - Develop scripts in SQL (primarily Oracle, MS SQL, and Sybase dialects) - Problem solver – be skilled in analysis and issue resolution
Category
Information Technology
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-IN-
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 47338
Work Location US-VA-Chesapeake
Are you an experienced Marine Electrician looking for a new opportunity? Serco is looking for SeniorMarine Electricians with 8-10 years of experience to join a high-profile and challenging project supporting the US Navy. SeniorMarine Electricians will be on a dynamic team, supporting our C5ISR system installations.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our Sailors. You will be part of a team that works closely with the customer and other Serco team members to deliver high technology performed onboard U.S. Naval Ships and military installations.   In this role, you will:- Perform assignments that are not completely standardized or prescribed.- Select or adapts standard procedures or equipment, using fully applicable precedents.- Receive initial instructions, equipment requirements, and advice from supervisor or engineer as needed; performs recurring work independently; work is reviewed for technical adequacy or conformity with instructions.- Perform at this level one or a combination of such typical duties as: Constructs components, subunits, or simple models or adapts standard equipment.- Troubleshoot and correct malfunctions.  - Follow specific layout and scientific diagrams to construct and package simple devices and subunits of equipment.   - Conduct various tests or experiments which may require minor modifications in test setups or procedures as well as subjective judgments in measurement; selects, sets up, and operates standard test equipment and records test data.  - Extract and compile a variety of engineering data from field notes, manuals, lab reports, etc.; processes data, identifying errors or inconsistencies; selects methods of data presentation.  - Assist in design modification by compiling data related to design, specifications, and materials which are pertinent to specific items of equipment or component parts.- Develop information concerning previous operational failures and modifications.- Use judgment and initiative to recognize inconsistencies or gaps in data and seek sources to clarify information.- Perform one or a combination of such typical duties as assembles or installs equipment or parts requiring simple wiring, soldering, or connecting.- Perform simple or routine tasks or tests such as tensile or hardness tests; operates and adjusts simple test equipment; records test data. - Gather and maintains specified records of engineering data such as tests, drawings, etc.; performs computations by substituting numbers in specified formulas; plots data and draws simple curves and graphs.- Rely on your experience and judgment to plan and accomplish goals and typically reports to a supervisor. 
Category
Navy
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Chesapeake
Telework
No - Teleworking not available for this position
ID 47337
Work Location US-FL-Jacksonville
Serco is looking for a Mechanical Assembler III team member to join a high-profile and challenging project supporting the US Navy.  The Mechanical Assembler III will be on a dynamic team, supporting our C5ISR system installations.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our Sailors. You will be part of a team that works closely with the customer and other Serco team members to deliver high technology performed onboard U.S. Naval Ships and military installations.   In this role, you will:- Receive technical guidance from supervisor or higher-level technician, and your work will be reviewed for compliance with accepted practices. - Supervise a small team of 4-6 lower-level employees while reporting to a manager. - Follow blueprints, guidelines, and/or diagrams to fabricate and assemble various electromechanical and electronic assemblies. - Perform work with standard concepts, practices, and procedures within field under general supervision. - Rely on limited experience and judgment to plan and accomplish goals and you will typically report to a supervisor.- Work onboard U.S. Naval Ships and military installations in an area that is somewhat uncomfortable due to drafts, noise, temperature variation and the like and with equipment where carelessness would probably result in minor cuts, bruises, muscle strains, serious injury, or death.
Category
Production/Skilled Trade/Warehouse
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-FL-Jacksonville
Telework
No - Teleworking not available for this position
ID 47285
Work Location US-VA-Chesapeake
As the, Marine Electrician-Advanced Level, you will work on a team supporting cabling, equipment, and C5ISR system installations.  You will join, fabricate, and assemble various electromechanical and electronic assemblies by applying appropriate safety techniques and the work is performed onboard U.S. Naval Ships and military installations.  You will play a critical role in ensuring that successful and safe work is performed onboard U.S. Naval Ships and our Military installations which is vital to our Mission to protect and serve our Military. The Marine Electrician-Advanced Level will perform the following typical tasks:- Receive initial instructions, equipment requirements, and advice from supervisor or engineer as needed; performs recurring work independently; work is reviewed for technical adequacy or conformity with instructions including troubleshooting and correcting malfunctions.- Conduct various tests or experiments which may require minor modifications in test setups or procedures as well as subjective judgments in measurement; selects, sets up, and operates standard test equipment and records test data.  - Perform assignments that are not completely standardized or prescribed such as: Constructs components, subunits, or simple models or adapts standard equipment. - Gather and maintains specified records of engineering data such as tests, drawings, etc.; performs computations by substituting numbers in specified formulas; plots data and draws simple curves and graphs.- Perform simple or routine tasks or tests such as tensile or hardness tests; operates and adjusts simple test equipment; records test data. - Rely on your experience and judgment to plan and accomplish goals and you will typically report to a supervisor in a safe work environment. 
Category
Navy
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Chesapeake
Telework
No - Teleworking not available for this position
ID 40613
Work Location US-AL-N/A
If you love high profile and challenging projects supporting the United States Air Force - Serco has a great opportunity for you! As a Full Stack Java Developer, you will be part of a talented Agile software development team performing DevSecOps. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our soldiers. Serco supports the US Air Force as a sub for their DMAPS TAA - Powerbuilder Migration contract which is looking for a Full Stack Java Developer to participate in the full Agile application development life cycle for new development design and testing of Java Web Applications, using Java Spring Boot, RESTful API, PostgreSQL, Apache Camel, Kafka, Angular, Hibernate, PostgreSQL, etc. You will be part of a team comprised of government and contractors that work closely with other Serco team members to deliver quality support. Our team has been recognized by the US Air Force Program as providing top quality services in support of the customers.  In this Full Stack Java Developer role, you will:- Work collaboratively as a full stack developer on Agile teams and have the ability to complete user stories and develop usable code independently with minimal oversight and guidance.- Develop and manage development tasks in a fully automated CI/CD pipeline using tools such as Jenkins and Puppet.- Perform development using Agile Scrum.- Contribute to an atmosphere of cross-functional teamwork within the organization; contributes to acceptance/functional testing duties and part of incremental feature development.- Adhere to, promotes, and maintain development standards and best practices, participates in regular code reviews.- Assist development/test teams in activities with acceptance testing, load testing, troubleshooting, and performance tuning as required.- Communicate committed stories for the upcoming sprint to backlog owners and stakeholders. ** Position is 100% remote & contingent on Prime Contractor approval **
Category
Information Technology
Position Type
Full-Time
Security Clearance
NACI
Recruiting Location : Location
US-AL-Huntsville
Telework
Yes - May Consider Full Time Teleworking for this position
ID 47319
Work Location US-MA-Ludlow
Electrical Engineer III - Ludlow, MA Serco is seeking an Electrical Engineer III to perform non-routine and complex assignments to provide support operation functions for associated US DoD contracts with the execution of design, production, repair/overhaul and integration work in accordance with the overall production plan.  The Electrical Engineer III will define system/component block diagrams, identify candidate components, and analyze electrical performance utilizing available CAD tools.  Collaborate with customer, senior staff and program management to negotiate/resolve specification, performance, schedule, and delivery issues.    In this role, you will:- Oversee the production and repair of complex electro-mechanical assemblies such as antenna pedestals, radio room equipment racks, and lower-level components, troubleshooting issues as they arise and documenting resolutions accordingly- Assist with electrical design of test equipment utilized to assess health of antenna pedestal systems- Develop schematic diagrams for both analog and digital circuits and simulate accordingly with LT Spice- Utilize knowledge of PXI and VME platforms for development of test equipment- Develop LabVIEW software to support automated test routines associated with test equipment- Ability to identify and resolve electrical performance issues. - Prepare for and conduct preliminary design, critical design and production readiness reviews (and other reviews as appropriate) following the Serco Gate Review process. - Coordinate the assembly and testing of prototype and pilot production modules with Operations. - Debug, tune and test prototype and pilot production units. - Conduct/Support product qualification testing. - Supervise and/or assist in the design development of assembly aids, test fixtures, test stations, burn-in fixtures, etc. - Leverage internal network (engineering and manufacturing resources) to identify and/or address gaps and develop new solutions for customer requirements or emerging problems. - Understands trends, developments, and innovations in the role/field/industry and how they may apply to customer engagements.- Understand and adhere to company policies and procedures.
Category
Engineering
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-MA-Ludlow
Telework
No - Teleworking not available for this position
ID 46698
Work Location US-AP-Kwajalein
Exciting New Career opportunity supporting the US Space Fence Operations upon our award! Serco is seeking a strong Radar/Communications Tech to be responsible to complete all actions necessary to assure radar comm-electronics systems are serviceable, safely operable, and properly configured to meet mission requirements and system readiness. In this role, you will:- Perform inspections, repairs, modifications, analyses, and other maintenance-related tasks.- Maintain logs, records, inspection forms, and MIS reflecting equipment status, inspections and maintenance performed; Request depot level maintenance when the maintenance required is beyond the scope, capability, and authorization given.- Report equipment circuit operational capability status changes for all system outages as they occur.- Input Maintenance Data Collection data and other data into the government Integrated Maintenance Data System. Maintain, calibrate and repair comm-electronic equipment, including upgrades and modifications.- Schedule maintenance downtime: Document scheduled and unscheduled maintenance events.- Comply with and respond to Technical, Field Change and Engineering Change orders.- Determine repairable status of failed assets and restore serviceability.- Maintain Configuration Control.- Maintain equipment IAW Technical Orders to minimize the effects of corrosion on comm-electronic equipment.- Implement, document and practice maintenance safety procedures.- Support troubleshooting/coordination and reporting of long-haul circuit outages.- Assist with development of Operating Instructions, implement on-site quality program. Assist other Space Sensor Program personnel as needed.- Perform contingency radar operator duties as required.
Category
Technician
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
MH-Kwajalein Atoll
Telework
No - Teleworking not available for this position
ID 46740
Work Location US-AP-Kwajalein
Exciting New Career opportunity supporting the US Space Fence Operations upon our award! Serco is seeking a strong Facility Maintenance Tech III to be responsible to Test, inspect, maintain, and repair assigned facilities, equipment, and systems in accordance with Operating Instructions (OIs), Preventive Maintenance Instructions (PMIs), manufacturer's instructions, specifications, drawings, and other applicable documents. In this role, you will:- Perform corrosion control and treatment functions as applicable to all assigned systems and equipment.- Assure environmental pollution control and Hazardous Material (HAZMAT) directives and procedures are followed.- Perform or support the development of maintenance documentation (PMIs, OIs, etc.) as directed, and performs documentation maintenance as applicable to assure all documentation is in a current state including maintenance and operations instructions and as-built drawings.- Maintain logs, records and inspection forms, which reflect equipment status, inspections and maintenance repair activities.- Support the operation and maintenance of mission equipment and perform other duties such as logistics and transportation functions, general housekeeping, and roads and grounds maintenance.- Assist with oversight and monitoring of facility upgrades.- Perform duties as the primary Environmental Compliance Contact (ECC). Update, maintain and implement a site-specific spill response plan.- Operate, inspect, test, maintain and repair RP and all real property installed equipment (RPIE).- Maintain inventory listings of all RPIE. Maintain and update maintenance manuals for all RPIE, Power Conditioning and Continuation Interface equipment (PCCIE) and ancillary equipment.- Maintain and update RPIE drawings.- Respond to emergency conditions within two hours and eliminate condition within 24 hours.- Act as Backflow Prevention Manager; Implement a cross connection and backflow prevention program; inspect, test, install, repair and replace backflow prevention devices.- Maintain HVAC systems.- Provide engineering services, technical support and design reviews.- Request entomology support as needed.- Provide safe ingress and egress on sidewalks and steps to the building exits.- Maintain all areas in a clean, orderly, and sanitary condition; Remove refuse from the site facilities and place in dumpsters provided by the Host Installation. - Perform contingency radar operator duties as required.
Category
Technician
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
MH-Kwajalein Atoll
Telework
No - Teleworking not available for this position
ID 46702
Work Location US-AP-Kwajalein
Exciting New Career opportunity supporting the US Space Fence Operations upon our award! Serco is seeking a strong Radar Systems Support Electrician to be responsible to test, inspect, maintain and repair assigned facilities, equipment and systems in accordance with Operating Instructions (OIs), Preventive Maintenance Instructions (PMIs), manufacturer's instructions, specifications, drawings, and other applicable documents. In this role, you will:- Perform corrosion control and treatment functions as applicable to all assigned systems and equipment. Assure environmental pollution control and Hazardous Material (HAZMAT) directives and procedures are followed. Perform or support the development and updates of maintenance documentation.- Maintain logs, records and inspection forms, which reflect equipment status, inspections and maintenance repair activities.- Support the operation and maintenance of mission equipment.- Operate, inspect, test, maintain and repair RP and all real property installed equipment (RPIE) related to electrical, grounding and lightning protection.- Maintain and update maintenance manuals and drawings for all assigned RPIE, Power Conditioning and Continuation Interface equipment (PCCIE) and ancillary equipment.- Respond to emergency conditions within two hours and eliminate condition within 24 hours.- Maintain, operate and make user-level repairs on UPS systems; coordinate preventive maintenance and system malfunctions with the UPS maintenance contractor.- Inspect, test, maintain and repair installed lightning protection and facility grounding systems.- Provide engineering services, technical support and design reviews.- Assist with oversight and monitoring of facility upgrades.- Perform contingency radar operator duties as required. 
Category
Technician
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
MH-Kwajalein Atoll
Telework
No - Teleworking not available for this position
ID 46950
Work Location US-TX-Ft. Worth
Serco is a dynamic, progressive company that values teamwork and mutual support. Our U.S. Navy Reserve Psychological Health Outreach Program (PHOP) staff must be willing and able to learn quickly and be comfortable working independently in a fast-paced environment. All of the responsibilities listed below are considered essential functions of this position. PHOP workers provide behavioral health screenings, referral service support and outreach to Reservists, and their family members as well as consultation to Home Training Center (HTC) and Naval Operational Support Center (NOSC) leaders. This position is a hybrid serving USNR. In this role, you will:- Conduct behavioral health screenings with Reservists and eligible Family Members to determine current psychological health needs.- Link at Reservists and their Family Members to “good fit services” based on identified needs.- Maintain accurate and timely case notes to document all service encounters.- Prepare outreach materials such as flyers, brochures and newsletters to educate clients on a wide spectrum of psychological health topics and resources.- Provide briefings and consultation to Reservists, Family Members and high-level military leaders.- Attend Meetings as required/requested, including staff meetings, training workshops and community meetings.- Coordinate with regional site lead and team members to ensure all program data required for reporting purposes is provided in a timely manner.- Travel one to two times a month on weekends to various HTCs and NOSCs throughout the region.- This position supports a U.S. Government Contract whose terms require Serco to staff it only with U.S. Citizens.
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
NACI
Recruiting Location : Location
US-TX-Fort Worth
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 46874
Work Location US-AE-Wiesbaden
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. In this role, you will:- Teaching and/or instructing Military personnel transition to civilian professional and vocational occupations.- Guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps.- Organize and able to manage an office.- Providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process.
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
DE-Hessen-Wiesbaden
Telework
No - Teleworking not available for this position
ID 46814
Work Location US-NV-Nellis AFB
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. In this role, you will:- Teaching and/or instructing Military personnel transition to civilian professional and vocational occupations.- Guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps.- Organize and able to manage an office;- Providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process.
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
US-NV-Nellis AFB
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 46472
Work Location US-AE-Cadiz
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. In this role, you will:- Teaching and/or instructing Military personnel transition to civilian professional and vocational occupations.- Guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps.- Organize and able to manage an office.- Providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process.
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
ES-Cadiz-Rota
Telework
No - Teleworking not available for this position
ID 40696
Work Location US-IN-Indianapolis
Serco is a dynamic, progressive company that values teamwork and mutual support. Our U.S. Navy & Marines Reserve Psychological Health Outreach Program (PHOP) staff must be willing and able to learn quickly and be comfortable working independently in a fast-paced environment. All of the responsibilities listed below are considered essential functions of this position. PHOP workers provide behavioral health screenings, referral service support and outreach to Reservists, and their family members as well as consultation to Home Training Center (HTC) and Naval Operational Support Center (NOSC) leaders. This position is a hybrid serving both USNR and USMFR. In this role, you will:- Conduct behavioral health screenings with Reservists and eligible Family Members to determine current psychological health needs.- Link at Reservists and their Family Members to “good fit services” based on identified needs.- Maintain accurate and timely case notes to document all service encounters.- Prepare outreach materials such as flyers, brochures and newsletters to educate clients on a wide spectrum of psychological health topics and resources.- Provide briefings and consultation to Reservists, Family Members and high-level military leaders.- Attend Meetings as required/requested, including staff meetings, training workshops and community meetings.- Coordinate with regional site lead and team members to ensure all program data required for reporting purposes is provided in a timely manner.- Travel one to two times a month on weekends to various HTCs and NOSCs throughout the region.- This position supports a U.S. Government Contract whose terms require Serco to staff it only with U.S. Citizens.
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
NACI
Recruiting Location : Location
US-IN-Indianapolis
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 40563
Work Location US-LA-New Orleans
Serco is a dynamic, progressive company that values teamwork and mutual support. Our U.S. Marine Reserve Psychological Health Outreach Program (PHOP) staff must be willing and able to learn quickly and be comfortable working independently in a fast-paced environment. All of the responsibilities listed below are considered essential functions of this position. PHOP workers provide behavioral health screenings, referral service support and outreach to Reservists, and their family members as well as consultation to Home Training Center (HTC) and Naval Operational Support Center (NOSC) leaders. This position is a hybrid serving USMCR. In this role, you will:- Conduct behavioral health screenings with Reservists and eligible Family Members to determine current psychological health needs.- Link at Reservists and their Family Members to “good fit services” based on identified needs.- Maintain accurate and timely case notes to document all service encounters.- Prepare outreach materials such as flyers, brochures and newsletters to educate clients on a wide spectrum of psychological health topics and resources.- Provide briefings and consultation to Reservists, Family Members and high-level military leaders.- Attend Meetings as required/requested, including staff meetings, training workshops and community meetings.- Coordinate with regional site lead and team members to ensure all program data required for reporting purposes is provided in a timely manner.- Travel one to two times a month on weekends to various HTCs and NOSCs throughout the region.- This position supports a U.S. Government Contract whose terms require Serco to staff it only with U.S. Citizens.
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
NACI
Recruiting Location : Location
US-LA-New Orleans
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 40383
Work Location US-OR-Portland
Serco is a dynamic, progressive company that values teamwork and mutual support. Our US Navy & Marine Reserve Psychological Health Outreach Program (PHOP) staff must be willing and able to learn quickly and be comfortable working independently in a fast-paced environment. All of the responsibilities listed below are considered essential functions of this position. PHOP workers provide behavioral health screenings, referral service support and outreach to Reservists, and their family members as well as consultation to Home Training Center (HTC) and Naval Operational Support Center (NOSC) leaders. This position is a hybrid serving both USNR and USMFR. In this role, you will:- Conduct behavioral health screenings with Reservists and eligible Family Members to determine current psychological health needs.- Link at Reservists and their Family Members to “good fit services” based on identified needs.- Maintain accurate and timely case notes to document all service encounters.- Prepare outreach materials such as flyers, brochures and newsletters to educate clients on a wide spectrum of psychological health topics and resources.- Provide briefings and consultation to Reservists, Family Members and high-level military leaders.- Attend Meetings as required/requested, including staff meetings, training workshops and community meetings.- Coordinate with regional site lead and team members to ensure all program data required for reporting purposes is provided in a timely manner.- Travel one to two times a month on weekends to various HTCs and NOSCs throughout the region.- This position supports a U.S. Government Contract whose terms require Serco to staff it only with U.S. Citizens.
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
NACI
Recruiting Location : Location
US-OR-Portland
Telework
Yes - May Consider Full Time Teleworking for this position
ID 40281
Work Location US-IL-Great Lakes
Serco is a dynamic, progressive company that values teamwork and mutual support. Our US Navy Reserve Psychological Health Outreach Program (PHOP) staff must be willing and able to learn quickly and be comfortable working independently in a fast-paced environment. All of the responsibilities listed below are considered essential functions of this position. PHOP workers provide behavioral health screenings, referral service support and outreach to Reservists, and their family members as well as consultation to Home Training Center (HTC) and Naval Operational Support Center (NOSC) leaders. This position is a hybrid serving both USNR and USMFR. In this role, you will:- Conduct behavioral health screenings with Reservists and eligible Family Members to determine current psychological health needs.- Link at Reservists and their Family Members to “good fit services” based on identified needs.- Maintain accurate and timely case notes to document all service encounters.- Prepare outreach materials such as flyers, brochures and newsletters to educate clients on a wide spectrum of psychological health topics and resources.- Provide briefings and consultation to Reservists, Family Members and high-level military leaders.- Attend Meetings as required/requested, including staff meetings, training workshops and community meetings.- Coordinate with regional site lead and team members to ensure all program data required for reporting purposes is provided in a timely manner.- Travel one to two times a month on weekends to various HTCs and NOSCs throughout the region.- This position supports a U.S. Government Contract whose terms require Serco to staff it only with U.S. Citizens.
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
NACI
Recruiting Location : Location
US-IL-Great Lakes
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 40295
Work Location US-OK-Altus
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. In this role, you will:- Teaching and/or instructing Military personnel transition to civilian professional and vocational occupations.- Guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps.- Organize and able to manage an office.- Providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process. 
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
US-OK-Altus
Telework
No - Teleworking not available for this position
ID 39684
Work Location US-FL-Panama City
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. In this role, you will:- Teaching and/or instructing Military personnel transition to civilian professional and vocational occupations.- Guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps.- Organize and able to manage an office;- Providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process.
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
US-FL-Panama City
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 39603
Work Location US-OH-Fairborn
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. In this role, you will:- Teaching and/or instructing Military personnel transition to civilian professional and vocational occupations.- Guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps.- Organize and able to manage an office.- Providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process.
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
US-OH-Wright-Patterson AFB
Telework
No - Teleworking not available for this position
ID 39356
Work Location US-KS-Fort Leavenworth
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. In this role, you will:- Teaching and/or instructing Military personnel transition to civilian professional and vocational occupations.- Guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps.- Organize and able to manage an office.- Providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process. 
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
US-KS-Fort Leavenworth
Telework
No - Teleworking not available for this position
ID 46670
Work Location US-VA-Clintwood
 If you love a high energy and professional environment - Serco has a great opportunity for you! The Customer Service Rep. I – Full Time will be on a dynamic team, supporting customers based at our Clintwood, VA location. Bring your expertise and collaborative skills to make an impact towards servicing our participants. The FRTIB administers the Thrift Savings Plan, the world’s largest tax-deferred, defined contribution plan in support of over 6 million participants. This 401(k) type plan, similar to private sector plans provides roughly 91% of civilians and 61% of uniformed service members the opportunity to save for retirement. The FRTIB’s mission is to administer the TSP solely in the interest of its participants and beneficiaries. In the Customer Service Rep. I – Full Time role you will:-  Answer calls and inquiries from the customer with concerns and questions.- Facilitate resolution to routine problems. - Maintain customer information in computer system. - Has knowledge of commonly-used concepts, practices, and procedures within a particular field. - Rely on instructions and pre-established guidelines to perform the functions of the job. - Work under immediate supervision. - Primary job functions do not typically require exercising independent judgment. - Typically will report to a supervisor or manager.The hourly rate is  $12.50/HR  Plus  $4.22 per hour for health and welfare benefits.  (H&W) 
Category
Customer Service
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Clintwood
Telework
No - Teleworking not available for this position
ID 39891
Work Location US-AE-N/A
Join our pool of dedicated, experienced counselors providing non-medical counseling services to Service members and their Families worldwide. The Military and Family Life Counseling (MFLC) Program was established to expand access to confidential counseling and reduce the barriers and stigma often associated with seeking counseling support. The stresses of Military life are complex, requiring a wide range of problem solving skills in areas such as: single parenting; child care; spousal employment; fluctuating Family income; frequent relocations; isolation from other extended Family members; child education; and children coping with the absence of a parent. The DoD and Serco recognizes these difficulties and is committed to providing the necessary in person counseling support to all Active and Reserve Service members and their Families.   In this role, you will: Non-medical Counseling Services: - Deliver “just in time” services via “walk around/coaching” approach (psychoeducation).- Identify personnel and family needs to provide a "get-well" plan.- Make referrals and warm transfers to military and community resources according to the needs of personnel and families.- Manage duty to warn and restricted reporting situations in accordance with DoD protocol.- Participate in individual and group supervision.- Share information regarding trends and issues encountered at service location.- Participate in in-services/training, quality improvement committees or other activities as assigned. Outreach and Awareness:  - Partner and augment activities family and personnel programs and services.- Build coalitions and connect with federal, state, and local resources and non-profit organizations.- Consult with military commands and installation service providers.- Advise on curriculum development in response to new presentation requests from military leadership.- Develop and implement approved training and education programs and materials. MFLC-CYB Assignments Available: Rotational/Adult, Rotational/Child Youth Behavioral (CYB), On-Demand, Surge. Travel:  Travel is required to accomplish mission goals to include evenings and weekends with the ability to use all modes of transportation.  This position requires access to US Government facilities and systems. US Citizenship, a valid driver’s license, auto insurance and reliable transportation to travel to assigned locations and nearby facilities is required.  Work Conditions: Flexibility to work non-standard hours as needed in order to properly serve and assist clients. Job assignments may require working at client site and/or alternative sites where working conditions may vary.
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
KR-Gyeonggi-Yongsan
Telework
No - Teleworking not available for this position

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