Serco Inc.

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ID 37127
Work Location US-VA-Chesapeake
As the, Marine Electrician I - Chesapeake, VA HOR, you will work on a team supporting cabling, equipment, and C5ISR system installations.  You will join, fabricate, and assemble various electromechanical and electronic assemblies by applying appropriate safety techniques and the work is performed onboard U.S. Naval Ships and military installations. Home of Record is in Chesapeake, VA. You will play a critical role in ensuring that successful and safe work is performed onboard U.S. Naval Ships and our Military installations which is vital to our Mission to protect and serve our Military.As the, Marine Electrician I - Chesapeake, VA HOR, you will perform the following typical tasks: - Perform simple routine tasks under close supervision or from detailed procedures and your will work will be checked in progress or on completion. - Perform one or a combination of such typical duties as assembles or installs equipment or parts requiring simple wiring, soldering, or connecting. Performs simple or routine tasks or tests such as tensile or hardness tests; operates and adjusts simple test equipment; records test data. - Gathers and maintains specified records of engineering data such as tests, drawings, etc.; performs computations by substituting numbers in specified formulas; plots data and draws simple curves and graphs.- Rely on limited experience and judgment to plan and accomplish goals and you will typically report to a supervisor.- You will rely on experience and judgment to plan and accomplish goals in a safe work environment. 
Category
Engineering
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Chesapeake
ID 37099
Work Location US-CA-San Diego
If you have  experience in military logistics support you; may join our  Maritime Engineering, Technology and Sustainment (METS) team supporting Unmanned Underwater Vehicle (UUV) operations providing primary support to Naval Information Warfare Center (NIWC) in San Diego, CA. This position performs data management, shipping & receiving, inventory control and supply maintenance supporting a broad portfolio of Autonomous Maritime System (AMS) programs onboard a fast growing local team. This position is contingent upon your ability to maintain your active Secret clearance. Primarily supporting NIWC Pacific, you will provide Integrated Logistics Support (ILS) and in-service engineering support on a broad portfolio of programs for the accelerated acquisition and fielding of Explosive Ordinance Disposal (EOD) Response Remotely Operated Vehicles (ROVs).   You will perform logistics support of equipment and labs for various underwater, unmanned technology development for underwater mine countermeasures requiring research, analysis, engineering development, and test and evaluation support.You will work with a systems engineer, senior technician, and engineering support, including software development, for system development, man and machine interface development, test and evaluation, requirements capture, production, maintenance, and system support under Unmanned and Small Combatants Office PEO USC in conjunction with NIWC Pacific, NSWC PCD, and other DoD Program In this role, you will:- Provide lifecycle Support including technical refresh and configuration management of hardware or soft- Provide system supportability and sustainment analysis- Spares management and analysis to address supply support for the system during its lifetime. This includes determining requirements to acquire, receive store, transfer, and issue all necessary parts, components, and subsystems on an as-needed basis supporting operational level requirements.- Receive inbound materials and updates Enterprise Resource Planning (ERP) databases containing tracking information to include pricing and part numbers.- Populate required DoD documentation for shipping & receiving activities.- Coordinate with procurements and acquisition analyst team for inbound shipment planning.- Facilitate final delivery to end user customers at NSWC PCD facilities.- Prepare related reports and documentation per NSWC PCD customer request. - Responsible for managing an offsite warehouse and tracking movement of inventory.- Verify shipping records on incoming and outgoing shipments with bills, invoices, or other records. - Verify materials received are as ordered in relation to quantity and part number.- Prepare all necessary shipment documentation, such as: Bill of Ladings, Pallet Labels, and Packing Lists.- Collect data metrics for order dates, lead time, and delivery.
Category
Navy
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-CA-San Diego
ID 36176
Work Location US-VA-Arlington
Missile Data Management Systems Engineer III If you love high profile and challenging programing projects supporting the US Navy- Serco has a great opportunity for you!  The Missile Data Manager III will be on a dynamic team, programing ship systems at our client’s site.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. You will be part of a team that works closely with the customer and other Serco teams to deliver quality systems.  The team has been recognized by the Navy and the industry for their outstanding contributions to the contract and program.   You will provide technical support for our customer as part of an integrated team both on-site in Arlington, Virginia and by telework.   In this role, you will:- Serve as the government-information manager for the development of a major surface ship air defense missile system upgrade.- Provide technical assistance to the government missile system upgrade manager by supporting the Configuration, Data, and Property Management Integrated Product Team responsible for configuration management, data management, and property management of this development and production project.- Plan and coordinate delivery of data across a complex contract and multiple government organizations within a family of products, maintaining data in the government data-environment, ensuring data developed for the program is preserved.- Coordinate across contracts to ensure appropriate data-rights language is included, data is delivered in accordance with the associated Contract Data Requirements List (CDRL), properly marked, indexed, and retained.- Assist with monitoring of production deliveries across product lines, working with manufacturers to assess production status, ensure delivery schedules support the overall Integrated Master Schedule, assist the government in adjudicating conflicts, and raise issues or develop mitigations as required. - Track data and material deliveries and transfers as Government Furnished Information/Material (GFI/GFM) to other development or production efforts.- Coordinate Configuration Control Boards (CCB), ensure adherence to the program-office-approved Configuration Management (CM) process, and provide regular updates to the project team and management. Recommend updates to the CM process as required.- Work proactively with minimal supervision, working closely with customer personnel, other contractor staff, and industry in providing solutions to complex problems and advice on technical issues. Work independently and as part of a team to meet program/project completion dates.- Prepare and review input to major technical reports, status reports, official government correspondence, technical memoranda, contract reports, and presentations.- Develop and present briefings to government and contractor personnel. Support meetings and systems engineering reviews. Coordinate across the program office enterprise to record, track progress, report on, and drive actions to completion.- Comply with applicable quality and security procedures in the performance of duties. Follow standards for internal quality assurance of work products. Review work of peers and junior staff for quality, completeness, and technical correctness.- Perform additional duties and responsibilities as assigned.
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Arlington
ID 37101
Work Location US-CA-San Diego
Serco Inc. is looking for a highly motivated Sr. Autonomous Systems Engineer to Support the Naval Information Warfare Center (NIWC), you will work on a broad portfolio of Autonomous Maritime System (AMS) programs in the San Diego, CA geographic region.  This position is contingent upon your ability to maintain your active Secret level Clearance. You will be part of a team that provides Underwater Mine Counter Measure (UMCM), Unmanned Maritime System (UMS), and Underwater Remotely Operated Vehicle (UROV) Subject Matter Expertise and Engineering Support associated with underwater MCM (Mine Countermeasure), EOD (Explosive Ordnance Disposal), Security and in-service engineering.   You will work with a senior technician, and engineering support, including software development, for system development, man and machine interface development, test and evaluation, requirements capture, production, maintenance, and system support under Unmanned and Small Combatants Office PEO USC in conjunction with NIWC Pacific, NSWC PCD, and other DoD Programs. In this role, you will:- Developing System Engineering plans for integration and R&D.  Provide UMCM, UMS, UROV, autonomous systems, and Maritime Subject Matter Expertise for R&D and OT&E. - Analyze unmanned vehicle (UxV) system designs, specifications, and technical data to determine whether various systems are ready for developmental/operational testing.- Analyze results from UxV systems and capabilities under test/evaluation to ensure performance successfully meets engineering specifications and operational requirements.- Investigate system failures, evaluate corrective alternatives and implement actions to ensure UxV systems maintain safe, effective operations and minimize/eliminate potential future system failures.- Develop technical/logistics documentation in support of UxV operations, training and sustainment, including user manuals, training guides and system maintenance manuals.- Develop concept of operations (CONOPS) and standard operating procedures (SOP) documentation for UxV operations, tactics, doctrine and vehicle deployment
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-CA-San Diego
ID 37114
Work Location US-CO-N/A
ServiceNow Administrator/Developer  The primary responsibility of the ServiceNow Administrator/Developer is to provide operational and maintenance support for two distinct ServiceNow program platforms. While both are cloud hosted, one system is IL4 and will be accessed by customers while the other is corporate and provides support to internal support organizations and Serco employees. In addition to O&M support, the individual in this role is responsible for designing, modifying, developing, building, customizing, testing, implementing, and analyzing/troubleshooting the ServiceNow application; planning and coordinating work teams; and providing technical support to project team members and end users. Further, the ServiceNow Administrator/Developer works with service requesters to aid in translating business requirements to ServiceNow application capabilities and functions; serves as the technical expert on the platform, working within corporate standards and policies to meet the business need. This role is responsible for the full lifecycle of ServiceNow which also includes planning, analysis and certification of the yearly required ServiceNow upgrades.  Knowledge/Experience:- Maintaining and continuously improving the ServiceNow application and associated policies, processes, standards, and practices- Understanding/explaining the ServiceNow core architecture and modules such as Incident, Problem, Change, Asset, Configuration Management Database (CMDB), Knowledge Management, and Mobile- Trouble shooting and problem resolution- Supporting ServiceNow integration with third party products- Creating reports, forms, and dashboards- Coordinating with Cloud provider on change and problem management- Supporting the implementation of the platform with peer Subject Matter Experts- General support, administration, and maintenance of ServiceNow platform- Monitoring health, usage, and overall compliance of ServiceNow- Developing systems integrations and process automation within ServiceNow- Loading, manipulating, and maintaining data between ServiceNow and other systems- Implementing and testing ServiceNow updates and upgrades- Supporting workflow development with customers- Managing technical vendor coordination - Presenting to teams management, peers, customers, end-users
Category
Information Technology
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-
ID 34644
Work Location US-AE-Spangdahlem
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. In this role, you will:- Teaching and/or instructing Military personnel transition to civilian professional and vocational occupations.- Guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps.- Organize and able to manage an office;- Providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process.
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
DE-Rhineland-Palatinate-Spangdahlem
ID 37122
Work Location US-WA-Renton
Are you an air traffic controller looking for a management position and a challenging and exciting career? Serco has a great opportunity for you located in Renton, WA! Serco Inc. along with our parent company Serco Group is the largest non-government provider of Air Traffic Control (ATC) services in the world. It is our goal to promote the development of aviation and provide safe, efficient and courteous service to our customers and users of our services. Bring your air traffic skills and join the best team. Serco Inc. is a federal government contractor that provides air traffic control services at Federal Aviation Administration (FAA) Contract Towers (FCTs), Non-Federal Contract Towers (NFCT), Remote Air Traffic Control Towers and Ramp Control Services in 12 western states.  Air Traffic Managers must be familiar with standard Air Traffic Control (ATC) concepts, practices, and procedures. A manager must rely on experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is expected. Managers lead and direct the work of others to accomplish the daily operation of the facility. Duties include: - Reporting to the Area Manager.-  -  - Overseeing and directing training for controllers. - Ensuring that all reporting requirements are met. - Ensuring all facility directives and Standard Operating Procedures (SOP) are followed. - Acting as a liaison with airport management and FAA at local levels.  Air Traffic Managers must also function as Air Traffic Control Specialists (ATCS) by controlling air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. ATCS’s are responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include: - Answering radio calls from arriving and departing aircraft.- Issuing landing/takeoff instructions.- Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity.- Issuing air traffic clearances.- Providing advice based on their own observations and information from the National Weather Service, IFR control facilities, flight service stations, pilots, and other sources.- Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities.- Transferring control of aircraft to receiving facilities when aircraft leave their airspace, and receiving control of aircraft coming into their airspace.- Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment.- Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties.- Coordinating with and issuing instructions to airport vehicles and personnel.- Maintaining and disseminating records of daily operations.- Other duties as assigned Prior to being considered for this position, applicants must: - Be available for work within 60 days.- Have a current FAA Class II Medical Certificate (FAA Form 8500-9).- A list of FAA Aviation Medical Examiner (AME) in your area can be found at: http://www.faa.gov/pilots/amelocator/.- Have (1) a copy of their last FAA Airman Certificate with a Control Tower Operator (CTO) Rating and in accordance with FAR 65.39, applicant “must have satisfactorily served as an air traffic control tower operator with a facility rating…for at least 6 months...”, or have (2) a copy of their last FAA Airman Certificate with a Credential as an Air Traffic Control Specialist and have held a Tower Rating for at least 6 months.- A replacement Airman Certificate can be ordered using the following website: http://www.faa.gov/licenses_certificates/airmen_certification/certificate_replacement/- Be eligible to work for Serco under the Federal Immigration Laws- Verify education and employment references from previous employer(s) including release of drug and alcohol records.- Receive a negative result on a pre-employment drug screen.- Be able to receive an interim security suitability clearance granted by FAA Security derived from a public trust background check.- Establish proof of identity and eligibility to work in the United States. If you are interested in being part of a team that promotes the development of aviation and provides safe, efficient and courteous service to our customers and users of our services and you meet the requirements listed above, then submit your application now for immediate consideration.  It only takes a few minutes and could change your career! The rate of pay for this position is $37.59 per hour.
Category
Aviation
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-WA-Renton
ID 36618
Work Location US-KS-Fort Riley
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. In this role, you will:- Teaching and/or instructing Military personnel transition to civilian professional and vocational occupations.- Guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps.- Organize and able to manage an office;- Providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process. 
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
US-KS-Fort Riley
ID 37121
Work Location US-IL-Chicago
Join Serco as a Parking Enforcement Officer in Chicago, IL! This position is contingent upon your ability to pass a preemployment criminal history check and drug screen. Serco supports the City of Chicago by enforcing non-moving ordinances. In this role, you will:- Patrol assigned areas on foot or vehicle to enforce parking regulations/restrictions.- Work independently or with a team member, reporting to a field supervisor.- Issue hand-written and/or computer-generated parking citations.- Resolve customer complaints in accordance with policies and procedures.- Rely on instructions and pre-established guidelines to perform the functions of the job.- Support Special Event Enforcement of the Chicago Cubs, Chicago Sox, Chicago Blackhawks, Chicago Bulls, Chicago Bears and other events in the City.- Outside working conditions – must be willing to walk entire shift (6-8 hours) in all weather conditions (Rain, Snow, Heat, etc..) 
Category
Other
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
US-IL-Chicago
ID 37045
Work Location CA-ON-Chatham
Setting up examination rooms and laying out the examination materials in accordance with strict procedures; assisting test takers prior to start of the examination by directing them to their seats and advising them about personal possessions permitted in the examination rooms, responding to administrative requests (i.e. no test content inquiries). Closely following and enforcing exam procedures and regulations.  Ensuring vehicle maintenance prior to examination, if applicable. To safely drive the observation car while the Driver Examiner administers a class M road test with the applicant.
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Chatham
ID 37107
Work Location US-VA-Arlington
In Serco's Senior P&F Analyst role, you will:- Perform critical program management, technical, or business analysis of major DoD acquisition systems and provides recommendations to ensure program success. - Provide program analysis support for all aspects of the program. - Collect, complete, organize, and interpret technical data and financial information relating to aircraft acquisition and product programs. - Track program/project status and schedules which includes integration with APD for ASI, APD for Development, APD for Sustainment, APD for P&F, Enterprise Planning, Program Operations, and IPTs. Responsible for assisting in the coordination efforts regarding programmatic, technical, and sustainment areas, including program management, systems engineering, personnel management, scheduling, risk management, contracting, acquisition, budgeting/funding, configuration management, integration, testing, life cycle logistics and training.
Category
Accounting/Finance/Contracts
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Arlington
ID 37105
Work Location US-VA-Arlington
In Serco's International Program Analyst role, you will:- Act as the customer's recognized authority in the advanced principles of acquisition management, lead a team in applying knowledge and expertise in acquisition program management for the JPO weapon system and its international customers/allies throughout the Weapon System's life cycles.- Be a recognized authority in the acquisition process and areas relating to acquisition policy matters including acquisition streamlining, integrated systems management, manning, best practices and lessons learned.- Provide advanced expertise and innovation in interpreting, organizing, executing, and coordinating assignments.- Apply advanced principles, theories, and concepts to the exploration of the subject area, definition of scope, and selection of problems for investigation.- Support the System Program Director at executive levels within the government and other contractor organizations, including major program reviews, inspections, conferences, and other program evaluations and major milestone events.- Interact frequently between the program office, supporting government offices, other contractors, and higher headquarters mid to upper level staff. Is assigned exclusively to support key, critical acquisition programs.  Roles and Responsibilities include, but are not limited to; - Supports the customer's International program through in-depth nowledge of the Security Assistance/Security Cooperation (SA/SC) programs to include the understanding of the FMS sales process from case development, implementation, execution, to closure.- Develops and executes the program's foreign disclosure and releasability processes and procedures.
Category
Business Development/Proposals
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Arlington
ID 37100
Work Location US-VA-Arlington
In Serco's Senior Foreign Military Sales Program Analyst role, you will:- Act as the recognized authority in the advanced principles of acquisition management, and lead a team in applying knowledge and expertise in acquisition program management to specified programs throughout their life cycles.- Be a recognized authority in the acquisition process and areas relating to acquisition policy matters including acquisition streamlining, integrated systems management, manning, best practices and lessons learned.- Provide advanced expertise and innovation in interpreting, organizing, executing, and coordinating assignments.- Apply advanced principles, theories, and concepts to the exploration of the subject area, definition of scope, and selection of problems for investigation.- Support the System Program Director at executive levels within the government and other contractor organizations, including major program reviews, inspections, conferences, and other program evaluations and major milestone events.- Interact frequently between the program office, supporting government offices, other contractors, and higher headquarters mid to upper level staff. Is assigned exclusively to support key, critical acquisition programs. Roles and Responsibilities include but are not limited to;- Act as the Customer's subject matter expert regarding principles, policies, and practices of system acquisition to plan, organize, and coordinate critical aspects of the development, production, deployment, and sustainment of systems, subsystems, and equipment- Ensure program is in compliance with all Security Assistance/Security Cooperation (SA/SC) programs to include FMS sales process from case development, implementation, execution, to closure in accordance with the Security Assistance Management Manual (SAMM), DoD 5105.38-MX- Assists with responding to Letter of Requests (LOR) and establishing, developing and executing requirements in Letters of Offer and Acceptance (LOA)- Assists in coordinating efforts in technical, sustainment and programmatic areas, including program management, systems engineering, personnel management, scheduling, risk management, contracting, acquisition, budgeting/funding, configuration management, integration, testing, life cycle logistics and training
Category
Accounting/Finance/Contracts
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Arlington
ID 37098
Work Location US-VA-Arlington
In Serco's Aviation and Mission Systems Program Manager role, you will:- Support a DoD's joint program office responsible for managing a major weapon system development.- Manage budgets, develop program management tasks and objectives to support customer initiatives.- Provide expertise to customers to ensure resolution of issues. - Requires advanced knowledge and understanding of DoD Aquisition, Procurement and Systems Devleopment activities as they relate to the assigned work project(s) and functions.- Maintain relationship with internal and external customers.- Typically manages a team of 30 or more employees, including managers. Roles and Responsibilities include but are not limited to:- Assist with the execution of strategic initiatives and provides high-level guidance and attention- Provide coordination of efforts, enabling the most effective performance of the assigned Service Lead program duties- Ensure all forms of information and communication are completely prepared and presented to enable the Customer's program strategy formulation, analysis and decision making, often within significant time constraints- Ensure that decisions are communicated appropriately both internal and external to the JPO, providing follow up to assure that intended messages and actions are understood and executed as warranted
Category
Project/Program Management
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Arlington
ID 37097
Work Location US-VA-Arlington
In Serco's Aviation and Mission Systems Program Analyst role, you will:- Work for a JPO as  the Customer's product “subject matter expert”.- Read through highly technical full spectrum reporting and doctrinal materials to distill facts for decision makers.- Attend technical symposiums and technical training as directed by the client.- Conduct or support technical training classes with briefings and demonstrations of technical techniques and tools.- Participate in development of technical exchange meetings.- Use information derived from all military disciplines(e.g., aviation, ground combat, command and control, combat service support, intelligence, and opposing forces) as they direclty support customers and team members to determine project scope and specifications.- Provide research and analysis to support the JPO and supported weapons system, and may support development and analysis of products, including training modules, evaluation tools, etc.- Present analysis or products to customers.- May support policy and procedure development for agency, interagency, or community-wide support.- May interact with outside customers and functional peer groups.- Requires experience conducting tactical and strategic analysis, preparing reports and briefings, and a demonstrable record of success relative to analytic, investigative, and strategic integration at the senior level.- A wide degree of creativity and latitude is expected.- Leads and directs the work of others.- Typically reports to a manager or head of a unit/depar
Category
Military Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Arlington
ID 37095
Work Location US-VA-Arlington
In Serco's Aviation and Mission Systems Program Analyst role, you will:- Work for a JPO as  the Customer's product “subject matter expert”.- Read through highly technical full spectrum reporting and doctrinal materials to distill facts for decision makers.- Attend technical symposiums and technical training as directed by the client.- Conduct or supports technical training classes with briefings and demonstrations of technical techniques and tools.- Participate in development of technical exchange meetings.- Use information derived from all military disciplines(e.g., aviation, ground combat, command and control, combat service support, intelligence, and opposing forces) as they direclty support customers and team members to determine project scope and specifications.- Provide research and analysis to support the JPO and supported weapons system, and may support development and analysis of products, including training modules, evaluation tools, etc.- Present analysis or products to customers.- May support policy and procedure development for agency, interagency, or community-wide support.- May interact with outside customers and functional peer groups.- Requires experience conducting tactical and strategic analysis, preparing reports and briefings, and a demonstrable record of success relative to analytic, investigative, and strategic integration at the senior level.- A wide degree of creativity and latitude is expected.- Leads and directs the work of others.- Typically reports to a manager or head of a unit/department.
Category
Operations Management
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Arlington
ID 37094
Work Location US-VA-Arlington
In Serco's Acquistion Management Analyst role, you will:- Support a DoD JPO's Aquisition program as the cutomers lead planner for weapon systems acquisition and life cycle management- Develop, implement, and effectively sustain acquisition program management policies, programs, procedures and strategies for national and international customers.- Manage the ongoing function of acquisition management and supervises personnel, including development of objectives, skill development initiatives, performance reviews, recommendation of salary adjustments, promotions, transfer, hiring and/or disciplinary actions.- Provide direction and coaching to individuals who are applying beginning, intermediate or advanced principles, theories, and concepts of acquisition management.- Be an effective liaison between the company and the customer, ensuring that the customer needs and expectations are being met.  Duties and responsibilities include but are not limited to;- Perform critical program management, technical, or business analysis of major DoD acquisition systems and provides recommendations to ensure program success- Participate as a member of and/or supports the overall PMO- Provide Customer with in-depth planning in support of major Defense Acquisition Program (MDAP)- Act as the customer's subject matter expert on Service and OSD forms related to PPBS, Military Interdepartmental Procurement Requests, Work Requests, Requisitions, Contract Data Requirements List, and DoD Security disciplines (Personnel, Information Technology, Physical Security (i.e. DD254)
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Arlington
ID 37110
Work Location US-CA-San Diego
Serco is seeking an experienced Network Engineer to support our NESS contract. This opportunity is to work on the Naval Electronic Surveillance Systems (NESS) contract providing lifecycle sustainment, acquisition, integration support, and technical support for anti-terrorism and force protection for Naval Electronic Surveillance Systems. - Work with Cisco Firewall/ VPNs to control user remote access VPN and site to site VPNs.- Work with Cisco Firepower server to control IPS/ IDS.- Work with STIGs for all Firewall , VPN , Router and Switch need in a proving lab.- Perform installations, configuration management and sustainmant of all Firewall , VPN , Router and Switch needs. Ballpark 100 devices.- Maintain network diagrams for all devices.- Configure all port open/ close request from other admins- Remote management of networking devices- Monitor for updated equipment- Troubleshoot all errors and outages within the network- Shall have other key facets of on-site technical support include conducting systems testing, technical guidance, network setup with routers, switches, and IP accelerators, system troubleshooting, establishing efficient procedures to resolve trouble tickets, and coordinating the deployment of software release and equipment training.- Shall have knowledge to installation, operation, troubleshooting, and maintenance of IP network and fiber distribution systems. Functions that include designing, installing, configuring, maintaining, troubleshooting, and diagnosing of network infrastructure and its application components- IP management, validation, and identification and resolution of IP conflicts
Category
Information Technology
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-CA-San Diego
ID 37092
Work Location US-VA-Arlington
In Serco's Configuration Manager role, you will support a DoD JPO program as the individual responsible for configuration control during each product development phase. To be successful in this roll, you will:- Review design release documents for completeness, proper approvals and system updates, to ensure correct configuration modifications.- Review contracts and drafts configuration plans to encompass all specification requirements.- Assist in the maintenance of the data base.- May also be responsible for contract data submittal and status on smaller projects. Additional desired experience and skills:- Manage the JPOs CM activities to include: configuration identification, control, audit, and status; DOD configuration management policies, procedures, review cycles, instructions and standards; engineering change proposal evaluations- Development, production, ancillary equipment, ground support equipment, test & evaluation, and fleet operations of a DoD and international acquisition aircraft program- Evaluating Major Variance Requests, Specification Change Notices, Engineering Change Requests/Proposals, Manufacturing Build Records, Sustainment as Maintained Records and other documents- Provide guidance and assistance in configuration management, and change control and ensuring that all Class I (Major) changes and variances are properly processed and dispositioned- Collecting and maintaining process metrics and reporting techniques to ensure compliance with DOD level Data Management Program policies and procedures
Category
Information Technology
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Arlington
ID 37084
Work Location US-VA-Arlington
In this Program Manager role, you will:- Support a DoD's joint program office responsible for managing multiple contracts for multiple customers with revenue typically ranging from $50 to $75M.- Manage budgets for multiple centers, develops program management tasks and objectives to support customer initiatives.- Provide expertise to customers to ensure resolution of issues. - Require advanced knowledge and understanding of DoD Aquisition, Procurement and Systems Devleopment activities as they relate to the assigned work project(s) and functions.- Maintain relationship with internal and external customers.- Typically manage a team of 30 or more employees, including managers.  
Category
Project/Program Management
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Arlington
ID 37115
Work Location US-VA-Herndon
If you love technology and challenging projects - Serco has a great opportunity for you!  We have an immediate need for an Oracle EPM Planning Administrator. In this position you will support the design, build, and testing of Serco’s new Oracle EPM Cloud EPBCS applications.  Post-Go-Live the position is responsible for administrative support and maintenance of Serco’s Hyperion Planning and Essbase applications. You will administer forecast and budget processing in the Oracle EPM Cloud EPBCS applications, maintain forecast and budget reports, perform application testing, and maintain process documentation. Activities performed during the forecasting/budgeting processes include updating web forms, prepping the system for user input, updating metadata on an ongoing basis, and providing end-user support.  This position requires collaboration with the Finance Systems team to support efficient data movement between systems. You  will be responsible for the application of functional support from problem diagnosis and analysis through problem resolution. 
Category
Information Technology
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-
ID 37112
Work Location US-VA-Herndon
Serco is seeking a Senior Financial Planning Analyst in support of the Director, Financial Planning, who will utilize their data analysis modeling and reporting experience to help the organization understand financial results and plan for future growth.   This role calls for a well-rounded performer who thrives in a fast-paced, demanding environment.  Key attributes we are seeking for this role include both the willingness to dig deeply into details, as well as the ability to assess the big picture.  The selected individual will consistently demonstrate high levels of technical and professional knowledge and quickly assimilate new information. The successful candidate will have a strong financial analysis background with significant experience in government contracting and financial planning and analysis applications. The Senior Financial Planning Analyst will work with the Director, Financial Planning to engage cross-functionally with business leaders and subject matter experts both inside and outside of Finance.  Based in our Herndon, VA Headquarters, the person in this role will work closely with business finance to analyze financial and non-financial data as well as implement process improvements and participate in improvement initiatives related to finance and related business systems. The person in this role must have the ability to manage tight deadlines and have strong analytical, technical and problem-solving skills complemented by excellent written and verbal communication skills.Responsibilities:This position is responsible for retrieving, analyzing and presenting data from our primary financial and planning applications, Deltek Costpoint and SAP BPC.  This role requires proficiency with data analysis modeling, design and documentation.  As a key member of the Financial Planning team, this individual will be responsible for the development of highly confidential internal reporting used by senior management throughout the organization to understand results and influence long term and strategic decisions.  They will conduct business studies on past, future and comparative performance, identify trends, analyze and interpret data, conduct benchmarking and process analysis, and recommend actions supported by sound financial analysis.  This position positively affects the company performance and positions the incumbent for future growth and development opportunities.Responsibilities of this role include:- Support financial forecasting at the business unit level, report on financial performance for leadership reviews, consolidate and analyze financial data, and create operational metrics based on key performance indicators.- Identify relevant insights and compile analytical reports and forward-thinking business unit forecasts based upon financial trends that enable others to make sound decisions.- Assemble and summarize data through data mining and business intelligence to structure sophisticated reports and financial models for decision support.- Increase productivity by improving current methods used in the collection of data, coordinating information requirements, developing automated financial reporting/forecasting tools, and creating standard and ad-hoc reports.- Evaluate financial status and risks by analyzing actual results in comparison with budgets and forecasts while working closely with the Finance team to ensure accurate financial reporting and decision support.- Work with data sets to address difficult, non-routine analysis problems using sound statistical approaches.- Make business recommendations with effective presentations of findings at multiple levels of stakeholders through visual displays of quantitative information.- Maintain working knowledge of our financial policies, Disclosure Statements and processes to assure understanding and manage potential impacts of changes to and developments for supported systems.- Building successful working relationships with key functional and operational stakeholders.
Category
Finance
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-
ID 37113
Work Location US-KY-N/A
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. In this role, you will:- Teaching and/or instructing Military personnel transition to civilian professional and vocational occupations.- Guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps.- Organize and able to manage an office;- Providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process. 
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
US-
ID 35903
Work Location US-IL-Chicago
Join Serco as a Parking Enforcement Officer in Chicago, IL! This position is contingent upon your ability to pass a preemployment criminal history check and drug screen. Serco supports the City of Chicago by enforcing non-moving ordinances. In this role, you will:- Patrol assigned areas on foot or vehicle to enforce parking regulations/restrictions.- Work independently or with a team member, reporting to a field supervisor.- Issue hand-written and/or computer-generated parking citations.- Resolve customer complaints in accordance with policies and procedures.- Rely on instructions and pre-established guidelines to perform the functions of the job.- Support Special Event Enforcement of the Chicago Cubs, Chicago Sox, Chicago Blackhawks, Chicago Bulls, Chicago Bears and other events in the City.- Outside working conditions – must be willing to walk entire shift (6-8 hours) in all weather conditions (Rain, Snow, Heat, etc..) 
Category
Other
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
US-IL-Chicago
ID 37042
Work Location CA-SK-Bushell Park
In this role, you will:·      Perform preventive and corrective maintenance of assigned AES equipment, such as radar, precision approach radar, instrument landing systems, Tactical Navigational System, VHF/UHF AM radios, Meteorological Instruments etc.·      Ensure compliance with all Serco Canada Inc. policies and procedures, including but not limited to Code of Conduct and Ethics, Serco Management System, PDR’s, etc. Primary Duties and Responsibilities:·      Ensure all equipment, renovations and installations conform to DND requirements as specified in contract statements of work, work requests and directives. This includes work by contractors, DND civilian employees and military personnel. ·      Technical advisor for assigned AES equipment performing inspections, analyses, and reports. ·      Setup and operate all specialized and standard test equipment to diagnose, test and analyze the performance of electronic equipment.·      Assist in the performance of in-service support functions and participate in studies of related equipment, maintenance schedules, future requirements, sources of equipment failures and system safety.·      Participate with DND personnel, civilian employees, and contractors regarding equipment installation, operation, and maintenance, including computer hardware and software, support equipment and the collection of data.·      Investigate unusual maintenance problems and keep the AES Supervisor aware of any change in equipment serviceability status.·      Participate in equipment maintenance training as required.·      Keep track of spare parts and identify shortages to Supervisor.·      Identify equipment performance problem areas and inform Supervisor.·      Become knowledgeable on all Serco maintained airfield systems.·      Be familiar with and knowledgeable on the proper use of all personal protection equipment.·      Ensure all test equipment being utilized is calibrated.·      Perform tasks of duty technician as required.·      Assist in inspection, testing, adjusting and evaluation of all Airfield equipment.·      Participate in all Airfield projects as directed.·      Ensure all assigned deliverables and other reports are completed accurately and on time.·      Visibly demonstrate Serco Values and work practices while completing duties.·      Other related duties relevant to this position as may be required. Competencies:·      Effective communication skills and ability to work cross functionally within the organization.·      Excellent collaborative and organizational skills.·      Strong degree of integrity and judgment.·      Willing to take ownership for the outcomes of tasks within scope of responsibility.·      Strong planning, coordination, execution, and analytical skills. ·      Proven ability to meet deadlines and changing priorities.  Personal Attributes:·      Innovative, creative, and agile.·      Strong work ethic. Health & Safety, Environmental: ·      Ensure compliance with all regulations, policies and procedures pertaining to the operations including occupational health and safety, environmental, and quality.  Other:·      When required, cross-train peer(s) to complete relevant tasks (e.g. vacation coverage, perform Acting duties, etc.)·      Performs other tasks as assigned. 
Category
Aviation
Position Type
Full-Time
Security Clearance
Reliability Status
ID 37075
Work Location US-TX-Corpus Christi
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. In this role, you will:- Teaching and/or instructing Military personnel transition to civilian professional and vocational occupations.- Guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps.- Organize and able to manage an office;- Providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process.
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
US-TX-Corpus Christi
ID 37074
Work Location US-TX-JBSA-Fort Sam Houston
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. In this role, you will:- Teaching and/or instructing Military personnel transition to civilian professional and vocational occupations.- Guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps.- Organize and able to manage an office;- Providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process.
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
US-TX-San Antonio
ID 37111
Work Location US-AE-Wiesbaden
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. In this role, you will:- Teaching and/or instructing Military personnel transition to civilian professional and vocational occupations.- Guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps.- Organize and able to manage an office;- Providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process.
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
DE-Hessen-Wiesbaden
ID 37091
Work Location US-HI-N/A
JOIN OUR TEAMto assist and prepare ~200,000 servicemembers who separate annually from the United States Military begin a new life chapter as a civilian. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach.  The DOL VETS TAP program needs experienced, skilled, and passionate Employment Navigator Project Regional Managers who have prior experience leading geographically dispersed team members and a professional workforce. In this role, you will:- Assist the Project Manager in implementing the Department of Labor’s Employment Navigator pilot program for transitioning servicemembers worldwide- Manage and oversee geographically dispersed Employment Navigators at multiple military installations worldwide - Coordinate with installation Designated Governmental RepresentativesThis is a remote position, but some travel to pilot locations may be required. Additionally, the Regional Manager position may require extended hours, including weekdays, weekends, and some holidays, and be able to perform administrative functions for the regional team. The Regional Manager reports to the DOL VETS TAP Employment Navigator Project Manager. 
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-HI-
ID 37090
Work Location US-VA-N/A
JOIN OUR TEAMto assist and prepare ~200,000 servicemembers who separate annually from the United States Military begin a new life chapter as a civilian. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach.  The DOL VETS TAP program needs experienced, skilled, and passionate Employment Navigator Project Regional Managers who have prior experience leading geographically dispersed team members and a professional workforce. In this role, you will:- Assist the Project Manager in implementing the Department of Labor’s Employment Navigator pilot program for transitioning servicemembers worldwide- Manage and oversee geographically dispersed Employment Navigators at multiple military installations worldwide - Coordinate with installation Designated Governmental RepresentativesThis is a remote position, but some travel to pilot locations may be required. Additionally, the Regional Manager position may require extended hours, including weekdays, weekends, and some holidays, and be able to perform administrative functions for the regional team. The Regional Manager reports to the DOL VETS TAP Employment Navigator Project Manager. 
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-ME-
ID 37089
Work Location US-CA-N/A
JOIN OUR TEAMto assist and prepare ~200,000 servicemembers who separate annually from the United States Military begin a new life chapter as a civilian. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach.  The DOL VETS TAP program needs experienced, skilled, and passionate Employment Navigator Project Regional Managers who have prior experience leading geographically dispersed team members and a professional workforce. In this role, you will:- Assist the Project Manager in implementing the Department of Labor’s Employment Navigator pilot program for transitioning servicemembers worldwide- Manage and oversee geographically dispersed Employment Navigators at multiple military installations worldwide - Coordinate with installation Designated Governmental RepresentativesThis is a remote position, but some travel to pilot locations may be required. Additionally, the Regional Manager position may require extended hours, including weekdays, weekends, and some holidays, and be able to perform administrative functions for the regional team. The Regional Manager reports to the DOL VETS TAP Employment Navigator Project Manager. 
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-WA-
ID 37088
Work Location US-FL-Doral
Job Title:  General Clerk III If you love a high energy and fast pace environment - Serco has a great opportunity for you!  The General Clerk III will be on a dynamic team, supporting customers with processing their retirement pensions at our Doral, FL location.  Bring your expertise and collaborative skills to make an impact towards servicing our retirees. Serco and PBGC protects the retirement security of over 35 million Americans in single employer and multiemployer pension plans.  Our goal is to provide the highest level of customer support and to work to protect workers and retirees hard earned pension benefits. Job Description:  In the General Clerk III role you will: The General Clerk III acts as a liaison between our government customer and its participants. Effectively resolves customer issues, requests and inquiries. Provides base level customer service. Responsibilities include, but are not limited to: managing inbound calls in a timely manner, following call center scripts when handling different topics, identifying customer needs, providing basic information, researching participant accounts, addressing basic questions or issues, providing an accurate and efficient response, keeping accurate records of all conversations, and meeting contractual qualitative and quantitative targets. Performs tasks associated with call handling to include basic plan and participant file research and updates.  Has knowledge of commonly used concepts, practices and procedures as it relates to benefits administration. Relies on instructions and pre-established guidelines to perform the functions of the job. Primary job functions do not typically require exercising independent judgment. Works under immediate supervision and reports to a supervisor. Will occasionally be required to work shift from 10:30 am to 7:00 pm. Qualifications:  To be successful in this roll, you will have:- Education: High School Diploma or GED- General Experience: Two years of related experience. Must be able to exercise analysis and experience in selecting documented procedures to follow in searching for, interpreting, selecting, or coding items to be entered from a variety of source documents.- Skills: Microsoft Office knowledge and experience.If you are interested in supporting and working with our PBGC Team and a passionate Serco team- then submit your application now for immediate consideration.  It only takes a few minutes and could change your career! 
Category
Customer Service
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-FL-Doral
ID 36718
Work Location US-CO-Colorado Springs
If you love high profile and challenging projects supporting the Centers for Medicare and Medicaid Services (CMS)- Serco has a great opportunity for you!  This System Administrator will be on a dynamic team, at our Colorado Springs, CO location.  Bring your expertise and collaborative skills to make an impact towards your next career! You will be part of a 15+ member team responsible for effective provisioning, installation, configuration, operation and maintenance of infrastructure components.  You will administer desktops, servers, domain services, and group policy. Executes patching, remediation, compliance, and end user support functions.  Evaluates technologies and provides tactical direction and outage response for the system infrastructure, server platforms and configurations.  You will assist in establishment and implementation of technical procedures, processes, documentation and standards for system and server platform, optimum performance and recoverability of these services.  This position requires making critical decisions in system down situations of the IT system infrastructure. In this role, you will: - Build new and/or rebuilding existing servers from the “ground up” including hardware, peripherals, settings, services, storage, directories.- Perform system monitoring and verifying the integrity and availability of all services and related hardware and software.- Diagnose hardware/software problems and repairing/replacing defective components.- Perform regular backup maintenance including daily backup operations to ensure all required file systems and data are successful backed up on the appropriate device.- Recover from hardware and software failures, including those catastrophic in nature. Coordinating and communicating with impacted service owners and stakeholders as necessary.- Applyi platform-level, OS-level, and application-level patches and upgrades on a regular basis including executing emergency and ad-hoc patching and upgrades.- Implement defined security measures in order to protect data, software, and hardware. Evaluating, planning for, and implementing DoD/DISA STIGs to the technology infrastructure.- Utilizing and maintaining an asset management system and/or configuration management database.- Conduct technical research and development to enable continuous service improvement of the infrastructure.- Automate repetitive systems administration tasks to provide economies of scale.- Create from scratch or updating existing documentation for processes, procedures, or references. Maintaining logs related to system functions as well as maintenance and repair records.- Support and coordinate with Serco Site IT when troubleshooting incidents related to core and ancillary service delivery.- Assist project teams as needed during all phases of project management including testing, executing, and rolling out solutions.- Interpret technical information. Discuss the information with others including such information with concepts or terminology with which many people may be unfamiliar.- Provide advice or recommend a course of action to leadership on resolving technical problems or improving the technology infrastructure.- Stay current with developments in the systems administration discipline. Stay current with relevant technological advancements.- Maintain a highly diverse and fast-paced workload that may include a variety of tasks, efforts, or projects.- Act as the on-call systems administrator on a rotating schedule.
Category
Information Technology
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-CO-Colorado Springs
ID 37041
Work Location CA-SK-Bushell Park
To be successful in this roll, you will have:- To prepare, present weather information and provide a continuous weather watch to the NFTC program.- Receive and disseminate general aviation related information to all pilots and operations staff. - Ensure compliance with all Serco Canada Inc. policies and procedures, including but not limited to Code of Conduct and Ethics, Serco Management System, etc. Primary Duties and Responsibilities:- Prepares, encodes and transmits surface weather, and PIREP observations in accordance with procedures and regulations as laid out in Environment Canada Manobs.- Interacts with the Forecaster in the production of the Terminal aerodrome Forecast and weather warnings, when required.- Performing flight information and NOTAM dissemination.- Prepare and disseminate flight plans. - Prior Permission Request processing.- Log and disseminate UFO and Sensitive Flight calls- Coordinate the supply of aeronautical maps and flight publication to Aircrews.- Conducts daily quality control checks of the weather observing program as laid out in Manobs.- Ensure all assigned deliverables and other reports are completed accurately and on time.- Visibly demonstrate Serco Values and work practices while completing duties.- Other related duties relevant to this position as may be required. Competencies:- Effective communication skills and ability to work cross functionally within the organization.- Excellent collaborative and organizational skills.- Strong degree of integrity and judgment.- Willing to take ownership for the outcomes of tasks within scope of responsibility.- Strong planning, coordination, execution, and analytical skills. - Proven ability to meet deadlines and changing priorities.  Personal Attributes:- Innovative, creative and good communicator- Strong work ethicHealth & Safety, Environmental: - Ensure compliance with all regulations, policies and procedures pertaining to the operations including occupational health and safety, environmental, and quality.
Category
Aviation
Position Type
Full-Time
Security Clearance
Reliability Status
ID 37087
Work Location US-KY-N/A
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. Job Duties:- Conducts outreach activities and event management to ensure awareness of Registered Apprenticeships (RA) and Apprenticeship Pilot available at 8 pilot locations and eventually nationwide. - Conducts and mentors Lead Apprenticeship Counselors on outreach activities with companies offering apprenticeships. - Assists with setting up industry partnerships in matching Transitioning Servicemembers and Spouses (TSM/Ss) with suitable programs. - Provides outreach as directed at military locations such as family centers, DOD facilities, job fairs, local community resource activities, and related events. - Works with Lead Apprenticeship Counselors to provide timely data reports following outreach events and assists Office of Apprenticeship leadership with collecting/gathering statistics and reports for pilot measurement needs. - Assists Office of Apprenticeship Government Leadership with writing, distributing and updating Memorandums of Understanding (MOUs) between customer and employment-related entities that provide support to TSM/Ss. - Mentors and assists Apprenticeship Counselors in providing one-on-one Apprenticeship counseling assistance to TSM/S’s.
Category
Communications/Public Relations
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-
ID 37086
Work Location US-KY-N/A
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. In this role, you will:- Assists Office of Apprenticeship (OA) Government Leadership with integrating Apprenticeship Pilot program goals and activities into stakeholder focused messaging which leads to increasing pilot awareness and participation.- Participates in assigned communication working groups and Communities of Practice. - Identifies activities, channels and communication platforms for effectively branding the VETS TAP apprenticeship pilot amongst its audience, increase partnerships and TSM awareness of services. - Researches and maintains policies for the purpose of conveying messages to the VETS TAP audience. - Assists APC and Leads with outreach activities with companies offering apprenticeships. - Mentors APC’s and Leads with setting up industry partnerships in matching TSM/Ss with suitable programs. - Works with OA Leadership by developing policies for TSM/Ss transitioning from the military to civilian endeavors. - Assists with building knowledge management libraries for APC’s and Leads. - Monitors submitted reports for correction and advises APCs and Leads regarding the connection of TSMs with apprenticeship opportunities in one (1) or multiple States.
Category
Communications/Public Relations
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-
ID 37085
Work Location US-KY-N/A
Serco, Inc. is looking for an Apprenticeship Employer Relations Coordinatorfor the DOL VETS TAP Apprenticeship Pilot program. The Apprenticeship Employer Relations Coordinator is a new position to support a standardized approach used by Apprenticeship Pilot Counselors (APCs) and Leads.  The Apprenticeship Employer Relations Specialist will develop and maintain relationships with targeted employers and organizations both private and public via meetings, conferences, and other marketing strategies. Create a greater visibility of the Apprenticeship Pilot to employers. Works closely with the Employer Outreach Lead to make connections with employers and partners interested in engaging with the Pilot. Must have a knowledge and familiarity with Transitioning Servicemembers (TSMs) and their Spouses and how the Transition Assistance Program (TAP) works. Relies on experience and judgment to plan and accomplish goals. Works under general supervision of the Project Manager and typically reports to the Employer Outreach Lead. A certain degree of creativity and latitude is required.  In this role, you will:- Conduct ongoing outreach activities with companies offering apprenticeships. - Conduct outreach activities and event management to ensure awareness of Registered Apprenticeship Programs (RAPs) and Apprenticeship Pilot available at 8 pilot locations and eventually nationwide. - Grow the number of RAP, IRAP and high-quality apprenticeships available for TSMs- Assist with setting up industry partnerships in matching TSM/Ss with suitable programs. - Promote and participate in outreach activities directed at connecting identified employers to the Apprenticeship Pilot- Provide outreach as directed at military locations such as family centers, DOD facilities, job fairs (virtually and brick and mortar), local community resource activities, and related events. - Work with Employer Outreach Lead to provide timely data reports following outreach events and assists OA leadership with collecting/gathering statistics and reports for pilot measurement needs.
Category
Other
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-
ID 35329
Work Location US-VA-Herndon
Serco is looking for a Junior Subcontracts Administrator to join our growing team in Herndon, VA. The Subcontracts Administrator is focused on ensuring compliance with prime contract requirements.   Duties to include but not limited to:- Conducts competitions for supplies and services.- Reviews Prime and subcontract documents and correspondence as part of the analysis of incoming bid requests and develops preliminary subcontract terms and conditions.- Participates in negotiations with existing or prospective suppliers.- Monitors subcontractor performance to ensure cost and technical objectives are being met.- Recommends appropriate activities to resolve performance difficulties.- Request amendments or modifications to subcontracts as required.- Familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. 
Category
Contracts/Subcontracts
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Herndon
ID 37076
Work Location US-KY-N/A
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach.  The DOL VETS TAP program is in need of gifted and talented Senior DOL VETS TAP Partnership Outreach Specialist who has experience conducting outreach activities and event management to ensure awareness of VETS services available on the installation. In this role, you will:- Provide outreach at military locations such as family centers, DOD facilities, job fairs, local community resource activities, and related events and providing timely data reports following these events. - Ability to maintain a catalog of all TAP-related MOUs to track and update them in a timely manner. - Must be able to work well with TSM/Ss and staff and must be able to communicate orally and in writing. - A certain degree of creativity and latitude is required. 
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-
ID 36655
Work Location US-VA-N/A
Serco has hundreds of job opportunities available in Zone 2 one of the most active zones in the country ­to support the Federal Emergency Management Agency (FEMA) Public Assistance (PA) recovery initiatives. PA TAC IV will include professional and non-professional personnel to provide support to state, tribal, territorial local governments, and some private non-profits. Serco strives to provide support quickly and efficiently to FEMA’s mission by providing assistance to those effected by man-made and natural disasters. Expertise needed in the following Disciplines:- Accountants- Appraisers (Commercial experience)- Archaeologists- Architectural Historian- Biologists- Commercial Property Insurance Specialists- Construction Inspectors- CPA’s- Database Developers- Ecologists- Engineers-(Architect or Civil or Coastal or Electrical or Mechanical or Sanitary or Soil/Geotechnical or Structural or Technician)- Environmental Planners- Estimators- Financial Analysts- Floodplain Managers-Certified- General Planners- Geologists- Graphic Artists- Health Scientists- Historic Architects- Horticulturalists- Hydrologists- Industrial Hygienists- Managers-(Project or Construction) - Technical Writers- Water Quality Specialists- Wetlands Specialists 
Category
Engineering
Position Type
Part-Time
Security Clearance
Other
Recruiting Location : Location
US-LA-East Bound Breaux Bridge
ID 36652
Work Location US-VA-N/A
Serco has hundreds of job opportunities available!! PA TAC IV will include professional and non-professional personnel to provide support to state, tribal, territorial local governments, and some private non-profits. Serco strives to provide support quickly and efficiently to FEMA’s mission by providing assistance to those effected by man-made and natural disasters. Expertise needed in the following Disciplines:- Accountants- Appraisers (Commercial experience)- Archaeologists- Architectural Historian- Biologists- Commercial Property Insurance Specialists- Construction Inspectors- CPA’s- Database Developers- Ecologists- Engineers-(Architect or Civil or Coastal or Electrical or Mechanical or Sanitary or Soil/Geotechnical or Structural or Technician)- Environmental Planners- Estimators- Financial Analysts- Floodplain Managers-Certified- General Planners- Geologists- Graphic Artists- Health Scientists- Historic Architects- Horticulturalists- Hydrologists- Industrial Hygienists- Managers-(Project or Construction) - Technical Writers- Water Quality Specialists- Wetlands Specialists Federal Emergency Management Agency (FEMA) Public Assistance (PA) recovery initiatives Zone 2 Zone II PR P.R. Puerto Rico Spanish Espanol DR-4339-PR Hurricane Maria Huracán María 
Category
Engineering
Position Type
Part-Time
Security Clearance
Other
Recruiting Location : Location
US-PR-
ID 36717
Work Location US-TX-N/A
Serco is Hiring Cost Estimating Format (CEF) Implementaion Specialists to support the Federal Emergency Management Agency Public Assistance recovery initiatives in Zone 2 across the Midwest. The Cost Estimating Format (CEF) Implementaion Specialists will consist of professional and non-professional personnel to provide support to state, tribal, territorial local governments, and some private non-profits. Serco strives to provide support quickly and efficiently to FEMA’s mission by providing assistance to those effected by man-made and natural disasters. Duties and Responsibilities (but are not limited to)- Evaluate the accuracy of CEF estimates by comparing cost estimates to actual final project costs- Create Regional and Field Teams to assist FEMA HQ CEF Coordinator in collecting data on completedCEF estimated projects from Regions- Analyze data collected from completed CEF projects and conducting interviews with estimators- Assist HQ CEF Coordinator in preparation of CEF annual report
Category
Engineering
Position Type
Part-Time
Security Clearance
Other
Recruiting Location : Location
US-LA-East Bound Breaux Bridge
ID 36716
Work Location US-TX-N/A
Serco is Hiring Graphic Artists to support the Federal Emergency Management Agency Public Assistance recovery initiatives in Zone 2 across the Midwest. The Graphic Artists will consist of professional and non-professional personnel to provide support to state, tribal, territorial local governments, and some private non-profits. Serco strives to provide support quickly and efficiently to FEMA’s mission by providing assistance to those effected by man-made and natural disasters. Duties and Responsibilities (but are not limited to):- Assist in the development of PA Program guidance documents and tools when needed. - Create/provide training aids, instructor guides, student manuals, and web-based training for PA course instruction. - Provide technical, technical editing, graphic development, and formatting for PA documents.
Category
Engineering
Position Type
Part-Time
Security Clearance
Other
Recruiting Location : Location
US-LA-East Bound Breaux Bridge
ID 36715
Work Location US-TX-N/A
Serco is Hiring Technical Writers to support the Federal Emergency Management Agency Public Assistance recovery initiatives in Zone 2 across the Midwest. The Technical Writers will consist of professional and non-professional personnel to provide support to state, tribal, territorial local governments, and some private non-profits. Serco strives to provide support quickly and efficiently to FEMA’s mission by providing assistance to those effected by man-made and natural disasters. Duties and Responsibilities (but are not limited to):- Assist in the development of PA Program guidance documents and tools when needed. - Create/provide training aids, instructor guides, student manuals, and web-based training for PA course instruction. - Provide technical, technical editing, graphic development, and formatting for PA documents.
Category
Engineering
Position Type
Part-Time
Security Clearance
Other
Recruiting Location : Location
US-LA-East Bound Breaux Bridge
ID 36714
Work Location US-TX-N/A
Serco is Hiring Document and Training Specialists to support the Federal Emergency Management Agency Public Assistance recovery initiatives in Zone 2 across the Midwest. The Document and Training Specialists will consist of professional and non-professional personnel to provide support to state, tribal, territorial local governments, and some private non-profits. Serco strives to provide support quickly and efficiently to FEMA’s mission by providing assistance to those effected by man-made and natural disasters. Duties and Responsibilities (but are not limited to):- Assist in the development of PA Program guidance documents and tools when needed. - Create/provide training aids, instructor guides, student manuals, and web-based training for PA course instruction. - Provide technical, technical editing, graphic development, and formatting forPA documents.
Category
Engineering
Position Type
Part-Time
Security Clearance
Other
Recruiting Location : Location
US-LA-East Bound Breaux Bridge
ID 36713
Work Location US-TX-N/A
Serco is Hiring Horticulturists to support of the Federal Emergency Management Agency Public Assistance recovery initiatives in Zone 2 across the Midwest. The Horticulturists will consist of professional and non-professional personnel to provide support to state, tribal, territorial local governments, and some private non-profits. Serco strives to provide support quickly and efficiently to FEMA’s mission by providing assistance to those effected by man-made and natural disasters Duties and Responsibilities (but are not limited to):- Conducting site inspections and ensuring that any proposed project actions comply with environmental,floodplain, and historic preservation laws, regulations, and executive orders. - This may include conducting environmental assessments and environmental impact statements- Reviewing and analyzing professional architectural/engineering reports and designs or as-built plans- Thoroughly document analyses in writing- Develop scopes of work, including related code and standard requirements- Validate applicant-provided scopes of work, including related code and standard requirements- Develop and review cost estimates- Advise FEMA staff on the technical validity of claims presented under FEMA’s arbitration process.- Should arbitration hearings occur, testify as an expert witness on FEMA’s behalf
Category
Engineering
Position Type
Part-Time
Security Clearance
Other
Recruiting Location : Location
US-LA-East Bound Breaux Bridge
ID 36712
Work Location US-TX-Austin
Serco is Hiring Ecologists to support of the Federal Emergency Management Agency Public Assistance recovery initiatives in Zone 2 across the Midwest. The Ecologists will consist of professional and non-professional personnel to provide support to state, tribal, territorial local governments, and some private non-profits. Serco strives to provide support quickly and efficiently to FEMA’s mission by providing assistance to those effected by man-made and natural disasters Duties and Responsibilities (but are not limited to):- Conducting site inspections and ensuring that any proposed project actions comply with environmental,floodplain, and historic preservation laws, regulations, and executive orders. - This may include conducting environmental assessments and environmental impact statements- Reviewing and analyzing professional architectural/engineering reports and designs or as-built plans- Thoroughly document analyses in writing- Develop scopes of work, including related code and standard requirements- Validate applicant-provided scopes of work, including related code and standard requirements- Develop and review cost estimates- Advise FEMA staff on the technical validity of claims presented under FEMA’s arbitration process.- Should arbitration hearings occur, testify as an expert witness on FEMA’s behalf
Category
Engineering
Position Type
Part-Time
Security Clearance
Other
Recruiting Location : Location
US-LA-East Bound Breaux Bridge
ID 36711
Work Location US-TX-Austin
Serco is Hiring Water Quality Specialists to support of the Federal Emergency Management Agency Public Assistance recovery initiatives in Zone 2 across the Midwest. The Water Quality Specialists will consist of professional and non-professional personnel to provide support to state, tribal, territorial local governments, and some private non-profits. Serco strives to provide support quickly and efficiently to FEMA’s mission by providing assistance to those effected by man-made and natural disasters Duties and Responsibilities (but are not limited to):- Conducting site inspections and ensuring that any proposed project actions comply with environmental,floodplain, and historic preservation laws, regulations, and executive orders. - This may include conducting environmental assessments and environmental impact statements- Reviewing and analyzing professional architectural/engineering reports and designs or as-built plans- Thoroughly document analyses in writing- Develop scopes of work, including related code and standard requirements- Validate applicant-provided scopes of work, including related code and standard requirements- Develop and review cost estimates- Advise FEMA staff on the technical validity of claims presented under FEMA’s arbitration process.- Should arbitration hearings occur, testify as an expert witness on FEMA’s behalf
Category
Engineering
Position Type
Part-Time
Security Clearance
Other
Recruiting Location : Location
US-LA-East Bound Breaux Bridge
ID 36710
Work Location US-TX-Austin
Serco is Hiring Wetlands Specialists to support of the Federal Emergency Management Agency Public Assistance recovery initiatives in Zone 2 across the Midwest. The Wetlands Specialists will consist of professional and non-professional personnel to provide support to state, tribal, territorial local governments, and some private non-profits. Serco strives to provide support quickly and efficiently to FEMA’s mission by providing assistance to those effected by man-made and natural disasters Duties and Responsibilities (but are not limited to):- Conducting site inspections and ensuring that any proposed project actions comply with environmental,floodplain, and historic preservation laws, regulations, and executive orders. - This may include conducting environmental assessments and environmental impact statements- Reviewing and analyzing professional architectural/engineering reports and designs or as-built plans- Thoroughly document analyses in writing- Develop scopes of work, including related code and standard requirements- Validate applicant-provided scopes of work, including related code and standard requirements- Develop and review cost estimates- Advise FEMA staff on the technical validity of claims presented under FEMA’s arbitration process.- Should arbitration hearings occur, testify as an expert witness on FEMA’s behalf
Category
Engineering
Position Type
Part-Time
Security Clearance
Other
Recruiting Location : Location
US-LA-East Bound Breaux Bridge
ID 36709
Work Location US-TX-Austin
Serco is Hiring Certified Floodplain Manager to support of the Federal Emergency Management Agency Public Assistance recovery initiatives in Zone 2 across the Midwest. The Certified Floodplain Managers will consist of professional and non-professional personnel to provide support to state, tribal, territorial local governments, and some private non-profits. Serco strives to provide support quickly and efficiently to FEMA’s mission by providing assistance to those effected by man-made and natural disasters Duties and Responsibilities (but are not limited to):- Conducting site inspections and ensuring that any proposed project actions comply with environmental,floodplain, and historic preservation laws, regulations, and executive orders. - This may include conducting environmental assessments and environmental impact statements- Reviewing and analyzing professional architectural/engineering reports and designs or as-built plans- Thoroughly document analyses in writing- Develop scopes of work, including related code and standard requirements- Validate applicant-provided scopes of work, including related code and standard requirements- Develop and review cost estimates- Advise FEMA staff on the technical validity of claims presented under FEMA’s arbitration process.- Should arbitration hearings occur, testify as an expert witness on FEMA’s behalf
Category
Engineering
Position Type
Part-Time
Security Clearance
Other
Recruiting Location : Location
US-LA-Barksdale

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