Serco Inc.

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ID 53871
Work Location US-AZ-Chandler
Are you an Air Traffic Controller looking for a challenging and exciting career? Serco has a great opportunity for you located in Chandler, AZ! Serco is one of the largest non-government Air Navigation Service Providers (ANSP) in the world. We deliver air traffic control (ATC) services for small and medium regional airports as well as the largest commercial air hub on the globe. Serco is also the only commercial ANSP to provide all the three ATC disciplines: Terminal Tower, Terminal Approach Control, and Enroute Center. No wonder we are one of the largest non-government employers of Air Traffic Controllers in the world! Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly, and expeditious movement of air traffic through the nation's airspace. What we offer: - The rate of pay for this position is $33.95 per hour. - Additional complexity allowance provided.- $5,000 SIGN ON BONUS. As a member of the Air Traffic Control team, you can expect to:- Answer radio calls from arriving/departing aircraft- Issue landing/takeoff instructions- Issue information such as runway usage, wind velocity/direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity- Issue air traffic clearances- Perform critical weather observations as a Limited Aviation Weather Reporting Station (LAWRS) observer, and to disseminate timely weather information to pilots, other air traffic control facilities and other users of the National Airspace System.- Transfer and receive control of aircraft- Operate equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, backup equipment, etc.- Alert Aircraft Rescue Fire Fighters and other first responders to aircraft experiencing emergency situations- Coordinate with and issue instructions to airport vehicles/personnel- Maintain and disseminate records of daily operations- Perform on-the-job training instructor duties as required
Category
Aviation
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-AZ-Chandler
Telework
No - Teleworking not available for this position
ID 54236
Work Location US-CA-N/A
JOIN OUR TEAM to assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support Veterans (including National Guard and Reservists) and Veteran spouses through the Off-Base Transition Training (OBTT) program that conducts job assistance workshops and suggests local employment resources. This position is a hybrid work schedule- 90% on-site, 10% work from home. In this role, you will:- Teaching and/or instructing Military Veterans and Veteran spouses employment skills to transition to civilian professional and vocational occupations.- Guide the Military Veterans and Veteran spouses in identifying goals while also assisting them with recognizing any employment or education gaps.- Organize and able to manage an office.- Providing Veterans (including Reserve and National Guard) and Veteran spouses a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process.
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
US-CA-San Diego
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 54235
Work Location US-CA-N/A
JOIN OUR TEAM to assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support Veterans (including National Guard and Reservists) and Veteran spouses through the Off-Base Transition Training (OBTT) program that conducts job assistance workshops and suggests local employment resources. This position is a hybrid work schedule- 90% on-site, 10% work from home. In this role, you will:- Teaching and/or instructing Military Veterans and Veteran spouses employment skills to transition to civilian professional and vocational occupations.- Guide the Military Veterans and Veteran spouses in identifying goals while also assisting them with recognizing any employment or education gaps.- Organize and able to manage an office.- Providing Veterans (including Reserve and National Guard) and Veteran spouses a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process.
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
US-CA-Sacramento
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 54218
Work Location US-AP-Yokosuka
Looking for a Mid Level Logistics Analyst opportunity at a place you can make a difference every day? Discover this great opportunity in the Naval Base Yokosuka, Japan location. Bring your analytical expertise and collaborative skills to make an impact towards our military defense by discovering your new role supporting this mission. Serco supports the Navy resolving real world/real-time tasks. Our team will enhance product workflow by analyzing and developing logistics plans that affect production, distribution, and inventory; create and review procedures for distribution and inventory management to maximize customer satisfaction and minimize cost; rely on limited experience and judgment to plan and accomplish goals; and provide support for the US Navy CHRIMP activities at Naval Base Yokosuka. You will be part of a dynamic, focused team recognized by the Navy and the industry for their outstanding contributions to the contract and program. Visit these links for more information about how Serco supports the US Navy (https://careers-sercona.icims.com/jobs/search?ss=1&searchRelation=keyword_all&searchKeyword=NAVY and our Veterans https://www.serco.com/na/careers/veterans-at-serco.) In this role, you will:- Provide general sustainment support to field activities.- Support will include all aspects of material management/tracking support including the following: conducting physical inventories, conducting material research using US Navy/commercial systems and databases, and supporting container labeling initiatives.- Have the ability to obtain and maintain a favorable background investigation.- Have the ability to work with various personnel (military, civilian and contractor staff) to support of CHRIMP sustainment requirements.- Have a familiarity with various Navy Logistics and HAZMAT concepts, practices, and procedures including experience with utilizing the Navy’s Enterprise Resource Planning (ERP) software.- Have the ability to use MS Office Suite and possess intermediate-level experience with Word, Excel, and PowerPoint.- Provide support inventory, data collection, and processing of HAZMAT data for building into the Navy’s system of record.- Have the ability to quickly analyze customer problems, identify possible courses of action, provide recommendations for customer consideration, and follow up with guidance or training as needed.- Have a certain degree of creativity and latitude is expected.This position supports a U.S. Government contract whose terms require that applicants possess U.S. Citizenship.
Category
Logistics
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
JP-Kanagawa-Yokosuka
Telework
No - Teleworking not available for this position
ID 54217
Work Location US-AP-Sasebo City
Looking for a Mid Level Logistics Analyst opportunity at a place you can make a difference every day? Discover this great opportunity in the Naval Base Sasebo, Japan location. Bring your analytical expertise and collaborative skills to make an impact towards our military defense by discovering your new role supporting this mission. Serco supports the Navy resolving real world/real-time tasks. Our team will enhance product workflow by analyzing and developing logistics plans that affect production, distribution, and inventory; create and review procedures for distribution and inventory management to maximize customer satisfaction and minimize cost; rely on limited experience and judgment to plan and accomplish goals; and provide support for the US Navy CHRIMP activities at Naval Base Sasebo. You will be part of a dynamic, focused team recognized by the Navy and the industry for their outstanding contributions to the contract and program. Visit these links for more information about how Serco supports the US Navy (https://careers-sercona.icims.com/jobs/search?ss=1&searchRelation=keyword_all&searchKeyword=NAVY and our Veterans https://www.serco.com/na/careers/veterans-at-serco.) In this role, you will:- Provide general sustainment support to field activities.- Support will include all aspects of material management/tracking support including the following: conducting physical inventories, conducting material research using US Navy/commercial systems and databases, and supporting container labeling initiatives.- Have the ability to obtain and maintain a favorable background investigation.- Have the ability to work with various personnel (military, civilian and contractor staff) to support of CHRIMP sustainment requirements.- Have a familiarity with various Navy Logistics and HAZMAT concepts, practices, and procedures including experience with utilizing the Navy’s Enterprise Resource Planning (ERP) software.- Have the ability to use MS Office Suite and possess intermediate-level experience with Word, Excel, and PowerPoint.- Provide support inventory, data collection, and processing of HAZMAT data for building into the Navy’s system of record.- Have the ability to quickly analyze customer problems, identify possible courses of action, provide recommendations for customer consideration, and follow up with guidance or training as needed.- Have a certain degree of creativity and latitude is expected.This position supports a U.S. Government contract whose terms require that applicants possess U.S. Citizenship.
Category
Logistics
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
JP-Nagasaki-Sasebo
Telework
No - Teleworking not available for this position
ID 53994
Work Location US-VA-Arlington
If you love high profile and challenging projects supporting the US Navy, Serco has a great opportunity for you! As a Senior Business Systems Analyst, you will be supporting the Chief of Naval Operations (OPNAV) Air Warfare Division (N98) through all phases of Naval Aviation Aircraft Carrier resource management. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors and join our team onsite in Arlington, VA. Serco supports the US Navy as a prime contractor for their OPNAV N98 Maritime and Carriers Support contract. Our team directly supports the OPNAV N98 staff with administrative and Maritime/Carriers analytical subject matter experts.  You will be part of a 4-member team that works closely with the customer, onsite at the Pentagon to deliver quality resourcing analysis. The team has been recognized by the Navy and the industry for their outstanding contributions to the contract and program. In this role, you will: - Support N98 Aircraft Carrier Branch requirements officers in analyzing current and future aircraft carrier requirements while applying experience to provide research and assist in aircraft carrier-related requirements definition and documentation- Provide analytical support for policies that align aircraft carrier requirements, programs and resources- Assist with the development of Flag and SES-level presentations, to include crafting defensible strategies and considering alternative solutions for aircraft carrier requirements and programmatic structure- Assist the N98 requirements officers to develop briefings, presentations, point papers, and correspondence related to aircraft carrier requirements or the systems that are installed or embarked in aircraft carriers- Assist the staff with Joint Capabilities Integrated Development System (JCIDS) and Navy Gate Review processes:- Assists requirements officers with documentation, preparation and coordination for JCIDS and program Gate Review activities- Edit or write shell documents for Government review and approval including: concepts of operations; Capabilities Based Assessments; Analyses of Alternatives; Initial Capabilities Documents; Capabilities Development Documents; Capabilities Production Documents; and Requirements Memoranda- Support the requirements officers in the analysis of aircraft carrier life-cycle maintenance including:- Refueling and Complex Overhaul (RCOH)- Docking Planned Industrial Availability (DPIA) - Planned Industrial Availability (PIA) - Selected Repair Availability (SRA)- Review and analyze Ship Change Documents (SCDs) that request N98 approval for execution of aircraft carrier ship modifications- Review and analyze recommendations regarding the impact to Navy budget, aircraft carrier availability and availability of critical systems- Manpower requirements:- Assist requirements officers by tracking and updating Required Operational Capabilities/Projected Operational Environment (ROC/POE) versions- As directed, make changes, additions, or rewrites and coordinate with Navy Manpower Analysis Center (NAVMAC) to ensure Draft Ship’s Manpower Documents (DSMD/SMD) are appropriately maintained- Communications and coordination:- Support the requirements officers with coordination during development and review of programs and policies related to aircraft carriers to ensure decisions are appropriately coordinated across Echelon 1 and 2 organizations (Navy, and Marine Corps, when required) 
Category
Navy
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Arlington
Telework
No - Teleworking not available for this position
ID 53074
Work Location US-DC-Washington Navy Yard
If you love working as part of a collaborative team and want to help customers improve their operations, then this job is the place for you! As a Data Scientist with SERCO, you will collect, synthesize, and analyze human resources (HR) data to support our U.S Navy customer located at the Washington Navy Yard located in Washington DC.  Serco provides a fast-paced, collaborative work environment where individuals have an opportunity to support multiple cutting-edge projects for Naval Sea Systems Command’s (NAVSEA) Corporate Operations & Total Force Directorate (SEA 10).   In this role, you will provide business data analytics subject matter expertise as part of our team to analyze HR data. You will work closely with the Naval Sea Systems Command’s (NAVSEA) Corporate Operations & Total Force Directorate (SEA 10), Project Managers, and other analysts to identify challenges and develop solutions.  In this role, you will:- Facilitate the collection of HR and customer requirements to support development of HR tools and analytics- Support the development of data analytic approaches, including return on investment measures, strategies, and performance indicators, dashboards, reports, and tools.- Bridge gaps between the HR and data analytic communities- Support the completion and distribution of HR data analytics in support of HR functions, programs, and Command goals- Facilitate the ongoing execution of workforce planning and recruiting data analytics systems- Collect, synthesize and analyze a wide array of data inputs- Provide data analytics support to inform strategic HR decisions and priorities- Develop and provide data analyses and reports in the form of charts, briefing materials, and analysis narrative- Provide recommendations or information for decision-making- Participate in ad hoc data analytics, recurring or other related project-based work, as assigned 
Category
Information Technology
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-Washington Navy Yard
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 54287
Work Location US-MD-Columbia
If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you!  You will be on a critical team working with the customer at our Maryland location.  Bring your business expertise and desire to learn new skills and make a difference with our government customer.  This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.This position is contingent upon customer requirements and/or their approval. Serco supports the US Government customer on a long-term contract providing broad expertise in DoD acquisition management, DoD contracting, or DoD contract management.  Our team provides business support and expertise to include tracking program status, monitoring cost, schedule, and contract performance.  You will be part of a team that works closely with the customer to deliver business expertise with an emphasis on contracts, finance, and customer service. Our managers on this team are seasoned Serco personnel who are available and responsive to ensure your success! In this role, you will:- Assist individual program managers, initiative leads, and PEO leadership with monitoring and reporting on the overall health of programs, initiatives, and/or a portfolio. - Perform holistic analysis across multiple contracts and government activities to identify cost, schedule and performance concerns for a program or initiative.- Perform cross-program analysis to assist in responding to Investment Portfolio (IP) actions and producing execution reports.- Draft acquisition and program documents such as TTOs, Statements of Work (SOWs), Program Management Plans (PMPs), Risk Management Plans, program schedules, Technical CICA memorandums, and Acquisition Strategies.- Prepare presentations to report analysis findings as well as program/portfolio status.
Category
Project/Program Management
Position Type
Full-Time
Security Clearance
TS/SCI Poly
Recruiting Location : Location
US-MD-Columbia
Telework
No - Teleworking not available for this position
ID 54285
Work Location US-MD-Columbia
If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you! Bring your technical expertise and collaborative skills to make an impact here at Serco. You will be on a critical team working with the customer at our Maryland location.  This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.This position is contingent upon customer requirements and/or their approval. In this role, you will possess the following capabilities:- Responsible for evaluating and preparing system engineering and technical analysis documentation to include: Software Requirements Specifications, Software Design Specifications, Software Installation Guides, and User manuals for a complex integrated Enterprise Management suite of High Performance Computing SW solutions.- Must utilize systems engineering experience in carrying out functions, including configuration and resource management, quality assurance, and software integration, acquisition, and testing.- Must contribute to the development of System Engineering plans, Initial Capabilities Documents, Requirements Specification, an Interface Control Documents.- Will also need to record and display internally developed solutions through development of deep-dive documents, flow charts, layout, as well as diagrams.- Qualifications must include: BS degree in Computer Science, Engineering or a related subject.- Proven working experience in installing, configuring, and troubleshooting Unix/Linux based environments.- Solid experience in administration and performance tuning of application stacks (e.g. Tomcat, JBoss, Apache, Ruby, NGINX).- Experience with virtualize and containerization.- Experience with monitoring systems.- Experience with automation software (e.g. Ansible, Puppet, Salt).- Solid scripting skills (e.g. shell scripts, Perl, Ruby, Python).- Solid network knowledge (OSI network layers, TCP/IP).
Category
Engineering
Position Type
Full-Time
Security Clearance
TS/SCI Poly
Recruiting Location : Location
US-MD-Columbia
Telework
No - Teleworking not available for this position
ID 54284
Work Location US-MD-Columbia
If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you! Bring your technical expertise and collaborative skills to make an impact here at Serco. You will be on a critical team working with the customer at our Maryland location.  This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.This position is contingent upon customer requirements and/or their approval. In this role, you will possess the following capabilities:- Software Systems Engineer with a focus on architecture and engineering tradecraft documentation to include: HW modeling, system power and bring-up sequences, state degradation diagrams, reliability and availability block diagrams, telemetry data flow and collection requirements, interdependency and HW/FW/SW relationship diagrams.- Must utilize systems engineering experience in carrying out functions, including configuration and resource management, quality assurance, and physical and software integration, acquisition, and testing.- Must contribute to the development of System Engineering plans, Initial Capabilities Documents, Requirements Specification, and Interface Control Documents.- Will also need to record and display internally developed solutions through development of deep-dive documents, flow charts, layout, as well as diagrams.- Qualification must include: BS degree in Electrical Engineering, Computer Engineering or a related subject. - Proven working experience in installing, configuring, and troubleshooting Unix/Linux based environments, Solid network knowledge (OSI network layers, TCP/IP).
Category
Engineering
Position Type
Full-Time
Security Clearance
TS/SCI Poly
Recruiting Location : Location
US-MD-Columbia
Telework
No - Teleworking not available for this position
ID 54283
Work Location US-MD-Columbia
If you love high profile and challenging software systems engineering projects supporting the US Government, Serco has a great opportunity for you! Bring your expertise and collaborative skills to make an impact here at Serco. You will be on a critical team working with the customer at our Maryland location.  This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.This position is contingent upon customer requirements and/or their approval.In this role, you will:- Perform as the highest-level technical expert, providing both internal and external consulting services. - Work independently on advanced systems/software analysis projects. - Develop and may conduct training programs. - Remain current in operating systems/software analysis technological developments and applications. - Recommend future direction or projects to management. - Provide expertise and direction in the development or modification of complex software programs to enhance an operating system. - Support the government Software integration lead in all aspects of the project lifecycle, requiring technical expertise as well as documentation and leadership skills. - Develop, conduct AOAs and document a large system’s software architecture. - Forge relationships across the PMO and development teams is crucial for successful operation.
Category
Engineering
Position Type
Full-Time
Security Clearance
TS/SCI Poly
Recruiting Location : Location
US-MD-Columbia
Telework
No - Teleworking not available for this position
ID 54281
Work Location US-MD-Columbia
If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you! Bring your technical expertise and collaborative skills to make an impact here at Serco. You will be on a critical team working with the customer at our Maryland location.  This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.This position is contingent upon customer requirements and/or their approval. In this role, you will possess the following capabilities:- Ability to integrate, install, configure, upgrade, compile, and support COTS/GOTS software. - Generate documentation for the full software stack. - Update software for sustainment support. - Basic Linux system administration skills and shell scripting. - Execute test codes for characterization of software performance. - Provide software product ownership for HPC tools.  - Working knowledge of CM tools, web documentation, and issue tracking. - Ability to work in a fast paced environment and switch between various architectural paradigms. - Develop software tool plugins in the language in which the tools are written. - Determine the optimal, or best available, HPC configuration for customer needs.- Experience using the Unix CLI - Experience performing System Administration tasks including installation, configuration, and sustainment of various COTS/GOTS software in a large scale HPC Unix environment 
Category
Information Technology
Position Type
Full-Time
Security Clearance
TS/SCI Poly
Recruiting Location : Location
US-MD-Columbia
Telework
No - Teleworking not available for this position
ID 54279
Work Location US-MD-Columbia
If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you!  Bring your expertise and collaborative skills to make an impact here at Serco. You will be on a critical team working with the customer at our Maryland location.  This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.This position is contingent upon customer requirements and/or their approval. In this role, you will:- Perform as the highest-level technical expert, providing both internal and external consulting services. - Provide technical design and architectural leadership, including documenting and diagramming the logical, physical, and process views. - Define network strategy with respect to technology domain standards and design goals. - Develop and maintain network roadmaps, which include product selection, versions, upgrades, projects and milestones. - Conduct research focused on identifying emerging technology solutions that reduce costs, increase efficiencies, provide more value, provide more capabilities, reduce risks, and increase security. - Lead efforts for network technology evaluations, which involves identifying a weighted feature matrix for a specific need and evaluating and scoring products against the desired features. - Research activities include readings, proof-of-concepts (POCs) and lab testing. - Communicate leading practices by giving presentations, working with program/project teams, and authoring content aimed at educating others about standards, strategies, and other defined leading practices.
Category
Other
Position Type
Full-Time
Security Clearance
TS/SCI Poly
Recruiting Location : Location
US-MD-Columbia
Telework
No - Teleworking not available for this position
ID 54286
Work Location US-MD-Columbia
If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you!  You will be on a critical team working with the customer at our Maryland location.  This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.This position is contingent upon customer requirements and/or their approval. If you are accepted for this position, you will prepare, review, revise, and maintain technical documents including software and systems engineering, system operations, testing, and user documentation. You will write and edit technical documentation for all of the project’s hardware and software to include installation, configuration and how-to documentation. You will create code documentation for software; produce implementation guides and end-user guides for capabilities; provide field, data definition, and data flow documentation and format technical publications from pamphlets, technical drawings, and consultations with technical personnel and other available resources. In this role, you will:- Assist in preparing and maintaining operations documentation, user guides and manuals and technical publications- Understand basic concepts (to include basic grammar concepts), responsible for writing technical copy for various types of documents- Gather technical information, prepares written text- Maintain a current internal documentation library- Use multiple word processing and presentation tools such as MS Word, PowerPoint, and Visio etc.- Prepare and maintain operations documentation, user guides and manuals and technical publications- Work with developers to produce quality documentation and training materials- Work on all phases of documentation- Understand basic concepts and write technical copy for various types of documents for a program/project of similar complexity- Prepare reports, responses, and briefings targeted to a wide range of audiences- Coordinate layout and design of documents- Research highly technical subject matter, organizes information from multiples sources, and express technical information in written form that is comprehensible to a wide audience of readers- Under general direction, write technical copy for various types of documents for a program/project of similar complexity- Apply concepts for technical writing based on engineering drawings, technical information from engineering documentation, consultations with engineers and subject matter experts, and other available sources- Produce defense acquisition documentation, user manuals, training manuals, and other documentation utilized by the end-user community of DoD electronic equipment and systems- Interpret engineering and maintenance drawings, operational procedures to understand and blend large quantities of computer related information- Produce technical documentation for Cryptologic programs or projects developing analytic tradecraft methodologies- Apply technical manual standard NSA DS-89 to work product.
Category
Administrative/Clerical
Position Type
Full-Time
Security Clearance
TS/SCI Poly
Recruiting Location : Location
US-MD-Columbia
Telework
No - Teleworking not available for this position
ID 54282
Work Location US-MD-Columbia
If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you! Bring your technical expertise and collaborative skills to make an impact here at Serco. You will be on a critical team working with the customer at our Maryland location.  This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.This position is contingent upon customer requirements and/or their approval. Serco supports the US Government customer on a contract providing technical expertise for our national defense.  Our team provides sound engineering expertise and advice in the High Performance Computing arena on exciting projects. You will be part of a team that works closely with the customer to deliver engineering and technical expertise with an emphasis on high performance computing architecture, technical configuration management, and overarching hardware/software requirements. Our managers on this team are seasoned Serco personnel who are available and responsive to ensure your success!In this role, you will have high end network expertise using Juniper.  You should have the following capabilities: - HPC Architecture: Requirements work, system design, and architecture; Architecture documentation, to-be plan planning, transition planning- Technical Configuration Management: Technology Roadmap planning- Overarching H/W Requirements: Technical CONOPS, use cases, and pilot plan development- Familiarity with IC Cloud Computing to include:- Familiarity with the mission platform, the broad range of Capabilities products and services, and the functionality of the IC Cloud.- Experience with researching, developing and documenting best practices related to migration and transformation of existing products to new IT hosting technologies.- Experience with guiding and managing the risks associated with these migrations.- Experience with researching and provide guidance related to the NSA IT security requirements.- Experience developing briefings on technical topics relating to the migration process.- Experience with DoD 500 Phase A activities (requirements gathering, analysis of alternatives, DoDAF, cost estimation, scheduling, etc).   
Category
Information Security/Cyber
Position Type
Full-Time
Security Clearance
TS/SCI Poly
Recruiting Location : Location
US-MD-Columbia
Telework
No - Teleworking not available for this position
ID 54280
Work Location US-MD-Columbia
If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you!  You will be on a critical team working with the customer at our Maryland location.  Bring your business expertise and desire to learn new skills and make a difference with our government customer.  This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.This position is contingent upon customer requirements and/or their approval. Serco supports the US Government customer on a long-term contract providing broad expertise in DoD acquisition management, DoD contracting, or DoD contract management.  Our team provides business support and expertise to include tracking program status, monitoring cost, schedule and contract performance.  You will be part of a team that works closely with the customer to deliver business expertise with an emphasis on contracts, finance, and customer service. Our managers on this team are seasoned Serco personnel who are available and responsive to ensure your success! In this role, you will:- Assist in preparing and maintaining operations documentation, user guides and manuals and technical publications- Understand basic concepts (to include basic grammar concepts), responsible for writing technical copy for various types of documents- Gather technical information, prepares written text- Maintain a current internal documentation library- Use multiple word processing and presentation tools such as MS Word, PowerPoint, and Visio etc.- Prepare and maintain operations documentation, user guides and manuals and technical publications- Work with developers to produce quality documentation and training materials- Work on all phases of documentation- Understand basic concepts and write technical copy for various types of documents for a program/project of similar complexity- Prepare reports, responses, and briefings targeted to a wide range of audiences- Coordinate layout and design of documents- Research highly technical subject matter, organizes information from multiples sources, and express technical information in written form that is comprehensible to a wide audience of readers- Under general direction, write technical copy for various types of documents for a program/project of similar complexity- Apply concepts for technical writing based on engineering drawings, technical information from engineering documentation, consultations with engineers and subject matter experts, and other available sources- Produce defense acquisition documentation, user manuals, training manuals, and other documentation utilized by the end-user community of DoD electronic equipment and systems- Interpret engineering and maintenance drawings, operational procedures to understand and blend large quantities of computer related information- Produce technical documentation for Cryptologic programs or projects developing analytic tradecraft methodologies- Apply technical manual standard NSA DS-89 to work products- Provide expert oversight of technical writing and editing to all phases of acquisition and technical documentation for the Program, Project, or Contract- Work independently preparing and maintaining highly complex systems, programming and operations documentation, procedures and methods- Act as project leader for projects with complex or voluminous documentation and may provide or coordinate special documentation services as required- Review work products of others for compliance with technical manual NSA Data Standard (DS)-89
Category
Administrative/Clerical
Position Type
Full-Time
Security Clearance
TS/SCI Poly
Recruiting Location : Location
US-MD-Columbia
Telework
No - Teleworking not available for this position
ID 53782
Work Location US-TN-Millington
Serco is seeking a motivated General Clerk to join the team in Millington, TN! Serco supports the Navy Personnel Command (NPC) by recruiting the best quality men and women from the diverse population of our country.  Our team takes care of our Nation’s Sailors (Active, Reserve and Retired) by building and maintaining their Official Military Personnel Files (OMPF).  These files are critical to a Sailor’s promotions, benefits, and awards.  The General Clerk will support offices within Navy Personnel Command (NPC) PERS-3 by maintaining and providing complete and accurate personnel records and records-related information to authorized users throughout the Navy and other federal agencies. This position is responsible for complete and accurate document creation, filing, duplication, and routing, as assigned by the supervisor. Daily support includes scanning documents using high-speed scanners, flatbed scanners, and/or microfiche readers/scanners to include non-standard size documents such as photos, college transcripts, and/or microfiche in accordance with the SOP. This work involves handling proper handling of Personally Identifiable Information (PII). In this role, you will receive basic training and be a part of a team which:- Accepts correspondence from Fleet and support commands from around the country- Prepares, Validates and Verifies documents for completeness, accuracy and suitability.  Then scans them for entry into a Sailor’s OMPF- Follows strict guidelines in protecting the Sailor’s Personally Identifiable Information (PII) The hourly pay rate for this position is $15.00 plus an additional $4.23/hr for Health and Welfare (H&W).
Category
Administrative/Clerical
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-TN-Millington
Telework
No - Teleworking not available for this position
ID 53524
Work Location US-TN-Millington
SERCO is hiring a General Clerk to support our offices within Navy Personnel Command (NPC)  by maintaining and providing complete and accurate personnel records. You will also maintain and track records-related information to authorized users throughout the Navy which are critical to a Sailor’s promotions, benefits, and awards. This position is located in Millington,Tennessee.  SERCO supports the Navy Personnel Command (NPC) which recruits the best quality men and women from the diverse population of our country.  Our team takes care of our Nation’s Sailors (Active, Reserve and Retired) by building and maintaining their Official Military Personnel Files (OMPF).   In the General Clerk role, you will:- Accept correspondence from Fleet and support commands from around the country- Prepare, validate and verify documents for completeness, accuracy and suitability- Scans documents into the Sailor’s OMPF- Follow strict guidelines in protecting the Sailor’s Personally Identifiable Information (PII) 
Category
Administrative/Clerical
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-TN-Millington
Telework
No - Teleworking not available for this position
ID 51778
Work Location US-TN-Millington
Serco supports the Navy Personnel Command (NPC) by recruiting the best quality men and women from the diverse population of our country.  Our team takes care of our Nation’s Sailors (Active, Reserve and Retired) by building and maintaining their Official Military Personnel Files (OMPF).  These files are critical to a Sailor’s promotions, benefits, and awards.  The General Clerk I will support offices within Navy Personnel Command (NPC) PERS-3 by maintaining and providing complete and accurate personnel records and records-related information to authorized users throughout the Navy and other federal agencies. This position is responsible for complete and accurate document creation, filing, duplication, and routing, as assigned by the supervisor. Daily support includes scanning documents using high-speed scanners, flatbed scanners, and/or microfiche readers/scanners to include non-standard size documents such as photos, college transcripts, and/or microfiche in accordance with the SOP. This work involves handling proper handling of Personally Identifiable Information (PII). In this role, you will receive basic training and be a part of a team which:- Accepts correspondence from Fleet and support commands from around the country- Prepares, Validates and Verifies documents for completeness, accuracy and suitability.  Then scans them for entry into a Sailor’s OMPF- Follows strict guidelines in protecting the Sailor’s Personally Identifiable Information (PII)
Category
Administrative/Clerical
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-TN-Millington
Telework
No - Teleworking not available for this position
ID 53934
Work Location US-NV-Henderson
Are you an Air Traffic Controller looking for a challenging and exciting career? Serco has a great opportunity for you located in Henderson, NV! Serco is one of the largest non-government Air Navigation Service Providers (ANSP) in the world. We deliver air traffic control (ATC) services for small and medium regional airports as well as the largest commercial air hub on the globe. Serco is also the only commercial ANSP to provide all the three ATC disciplines: Terminal Tower, Terminal Approach Control, and Enroute Center. No wonder we are one of the largest non-government employers of Air Traffic Controllers in the world! Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly, and expeditious movement of air traffic through the nation's airspace. What we offer:- The rate of pay for this position is $32.13 per hour.- $5,000 SIGN ON BONUS.As a member of the Air Traffic Control team, you can expect to:- Answer radio calls from arriving/departing aircraft- Issue landing/takeoff instructions- Issue information such as runway usage, wind velocity/direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity- Issue air traffic clearances- Perform critical weather observations as a Limited Aviation Weather Reporting Station (LAWRS) observer, and to disseminate timely weather information to pilots, other air traffic control facilities and other users of the National Airspace System.- Transfer and receive control of aircraft- Operate equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, backup equipment, etc.- Alert Aircraft Rescue Fire Fighters and other first responders to aircraft experiencing emergency situations- Coordinate with and issue instructions to airport vehicles/personnel- Maintain and disseminate records of daily operations- Perform on-the-job training instructor duties as required
Category
Aviation
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-NV-Henderson
Telework
No - Teleworking not available for this position
ID 54269
Work Location US-AE-N/A
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. The DOL VETS TAP program is in need of experienced, skilled and passionate Site Leads / Employment Facilitators who have prior experience teaching / instructing Military personnel transition to civilian professional and vocational occupations.  In this role, you will:- Guide the transitioning Military Service members in identifying goals while also assisting them with recognizing any employment or education gaps.- Organize and able to manage an office.- Provide transitioning Service members (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools.- Conduct large group instruction and provide counseling on the job search process.
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
IT-Veneto-Vicenza
ID 54276
Work Location US-FL-N/A
If you are a security engineer with at least two years of experience and want to be a part of a larger collaborative team, Serco has a great opportunity for you! This Security Engineer will not only have thorough demonstrative security operations experience, but also have a sound understanding of information security principles, independent thinking, analytical skills, technical knowledge, and the ability to maintain quality service standards set by the organization.  If you also possess a fundamental knowledge of cloud technologies, then you would be our ideal candidate.Serco has a robust information security program that includes analyzing, triaging, and handling security events; deploying and maintaining security infrastructure; troubleshooting security-related issues; provisioning accounts and access; identifying, reporting, and remediating vulnerabilities; performing incident response activities; and documenting processes, procedures, and systems. Our team works closely with other Serco teams to support these efforts. In this role, you will:- Operate within a team that takes responsibility for effective analysis, triage and handling of security information and events- Maintain, update, patch, and enhance information security infrastructure to ensure optimal operational state- Demonstrate proficiency in recognizing and onboarding new data sources into a SIEM, analyzing the data for anomalies and trends, and building dashboards highlighting the key trends of the data.- Provision privileged accounts and fulfill access requests- Perform vulnerability, configuration, and compliance assessments- Create and maintain documentation of IT security procedures, processes, configurations, and diagrams- Verify that systems, networks, and infrastructure meet baseline security standards as defined by the industry- Coordinate efforts and manage interactions with vendors- Support security policies and procedures by recommending steps for the IT team to take, to achieve a more secure environment- Conduct research to keep abreast of latest security issues to anticipate incidents and reduce their likelihood- Have a deep understanding of information technology concepts, cloud computing methodologies (i.e., IaaS, PaaS, & SaaS)- Participate on project teams - Perform other duties as assigned
Category
Information Security/Cyber
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-AL-
Telework
Yes - May Consider Full Time Teleworking for this position
ID 53200
Work Location US-DC-Washington Navy Yard
If you love working as part of a collaborative team and want to help customers with manpower data analyses, then SERCO has a great opportunity for you! As a Manpower Data Analyst, you will apply your knowledge and skill-sets to support the Naval Sea Systems Command’s (NAVSEA) Corporate Operations & Total Force Directorate (SEA 10) at the Washington Navy Yard located in Washington, DC.  Serco supports the US Navy, NAVSEA HR and Command Administration Center, which provides the highest quality of administrative services with timely results, relieving our Sailors and service employees of administrative burdens to keep them focused on the command mission of delivering fully capable strategic deterrent assets back to sea on-time. In this role, you will:- Provide manpower data analysis subject matter expertise as part of our team.- Work closely with Program and Project Managers at SEA 10 to identify Total Force (TF) needs and develop innovative solutions and quality products. - Analyze and evaluate the planning, development, monitoring, and execution of TF manpower initiatives, and provide recommendations for continuous improvement.- Assist in the coordination and integration of the HQ/PEO Manpower and Civilian Personnel Staffing offices to improve the management of billets and Billet Identification Numbers.- Maintain current hiring action manpower validation reporting systems and processes and suggest improvements that readily enable managers to make decisions on selection and hiring actions.- Supply strategic tactical and operational talent to solve problems or fill needs in TF Financial Management Branch, including advanced database programming, advanced knowledge of NAVSEA financial structure, advanced knowledge of DoD Financial Systems/Reports (Work Year Personnel Cost [WYPC], Civilian Execution Indicators [CEI], etc.), and advanced knowledge of Navy ERP.- Provide WYPC system support personnel with the expertise and capability to provide conversion and analysis of available reports (e.g., monthly DFAS reports) that deliver actionable/usable. decision-making that conforms to existing templates and can account for all WYPC pay codes and line items.- Reconcile monthly reports to Financial Management Board (FMB).- Populate and reconcile monthly CEI templates.- Load official President’s Budget (PB) budget exhibits for each NAVSEA activity into the CEI template to develop the plan against which actuals are tracked.- Provide constant tracking of execution data (End Strength, Full Time Equivalent [FTE], and Labor Costs).- Report CEI thresholds as required.- Maintain, update, compare, and reconcile the database used for tracking NAVSEA civilian budgets.- Compare information with the actual End FTE and funding listed in Program Budget Information Systems (PBIS) OP08 Table.- Perform maintenance on comparison tools to ensure updates made by FMB to the OP08 table format or content are reflected correctly.- Provide Navy ERP and Gross Pay Records (GPR) support. GPR file serves as the basis of several reports, projections, and tables with the data analysis. - Possess the data analysis expertise capability in the systems to conduct data analyses and deliver several reports, to include, but are not limited to onboard count reports, home cost center reports, funding line reports, pay system reports, reference tables, year-to-date comparison reports, gains and losses reports, projections by organization (fund type, funding line, total year labor costs, etc.), labor cost reports, ERP comparison and salary and comprehensive reports to identify anomalies or defects in source data.- Address emergent or day-to-day manpower requirements for reports and data analysis that arise, which may require development of additional reports or maintenance adjustments/refinements to existing reports as requirements change or emerge or as directed.- Provide support to investigate anomalies within manpower system.- Attend and participate in various manpower planning meetings.
Category
Other
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 52678
Work Location US-DC-Washington
 If you love high profile and challenging programing projects supporting the US Navy, Serco has a great opportunity for you!  SERCO is hiring a Navy Analyst to be on a dynamic team supporting information warfare programs at the Pentagon in Washington, DC. Bring your expertise and collaborative skills to make an impact toward our military defense.  SERCO supports the US Navy which supports the Navy warfighter by setting requirements, budgeting resources, and managing programs for many different Navy programs. The Deputy Chief of Naval Operations (OPNAV N2N6) optimizes information warfare investments through centralized coordination, Navy network capability development/integration, Joint and Navy requirements development, and resource programming. In the Navy Program Analyst role, you will:- Responsible for ensuring that technical and/or financial solutions and schedules are implemented in a timely manner by executing project plans and monitoring performance. - Provides updates on project progress to management. - Resolves project staffing and planning issues. - Works with agency/department resources on implementation issues. - Manages staff assigned to project. - Conducts preliminary quality assurance over project deliverables and activities. - Delivers presentations and leads client meetings.- Support government personnel in hosting meetings associated with PPBE requirements generation process, conducting program analysis, oversight, and resource allocations.- Support the government administratively and qualitatively prepare and compile information as it relates to and in support of PPBE analysis for all programs under the resource sponsorship of N2/N6.- Support N2N6 in the identification, analysis, and documentation of installation and systems integration engineering improvements in the following areas having impacts on N2N6 programs: Joint Capabilities Integration and Development System (JCIDS); Initial Capabilities Documents (ICD); Capabilities Development Documents (CDD); Joint Operation Concept (JOC) and Joint Functional Concepts (JFC).- Provide high level support to action officers with preparing executive level presentations relevant to specific N2N6 topics. 
Category
Navy
Position Type
Full-Time
Security Clearance
Top Secret
Recruiting Location : Location
US-DC-
Telework
No - Teleworking not available for this position
ID 53908
Work Location US-AL-Huntsville
If you love engaging in growing business and closing existing opportunities, then Serco has an amazing opportunity for you. Serco is hiring a Business Development Director to be assigned to lead the Huntsville Market business growth and is accountable for market corporate relationships.  This position will be located in the Huntsville, AL area with touch points in Colorado Springs, CO and the DC Area. Serco supports the with Department of Defense (DoD) and Federal customers such as; Missile Defense Agency, Army PEOs, AvMC, Army Space and Missile Defense Command among other agencies, with growing new business in targeted markets.  You will be part of an amazing team to identify and develop opportunies for business expansion. Serco provides the latitude to learn and develop through meaningful experiences that have a direct and tangible impact on our employees and customers. We take pride in providing the highest quality service and helping others find and build careers at Serco. This position is a critical addition to Serco’s Huntsville growth campaign which has more than tripled in revenue over the past three years.   In this role, you will: - Identify and develop opportunities for business expansion and close on existing opportunities already in the pursuit pipeline in our growing business. - Build relationships and foster business within our capability areas (e.g. Cybersecurity, Software Development, IT Management, C2BMC, etc) with DoD and Federal customers such as; Missile Defense Agency, Army PEOs, AvMC, Army Space and Missile Defense Command as well as industry partners among others- Conduct opportunity research and qualification, leads capture and pre-proposal activities and arranges / coordinates business development meetings supported by Corporate Leadership- Responsible for development and implementation of an integrated action/contact plan based upon capture analysis. This includes aiding in all required pursuit planning and ensuring opportunities are accurately reflected in the pipeline management system- Support and informs proposal reviews, leads proposal solutioning, supports pricing analysis, and coordinates with Technical Subject Matter Experts to develop proposal strategies and technical content- Lead win theme development, develops and maintains a detailed capture plan and provides capture status  updates at capture reviews- Effectively interacting with colleagues and exectuives in a collaborative environment 
Category
Business Development/Proposals
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-AL-Huntsville
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 54237
Work Location US-VA-Alexandria
If you love high profile and challenging programming projects supporting the US Navy - Serco has a great opportunity for you! This ColdFusion Developer will be on a dynamic team, providing information system support at our Alexandria, Virginia location. Bring your expertise and collaborative skills to make an impact with our US Navy clients. The position is contingent upon your ability to obtain and maintain a DoD Secret level clearance pre-employment. Serco supports the US Navy with the Government Owned, Contractor Operated (GOCO) Project Management System – Extranet Sites (PMS-ES) information system. PMS-ES was purpose-built to meet the data and workflow management needs unique to Navy acquisition programs and provides the ability to securely transmit and process information and data deliverables across the various ship design projects, activities, processes, and functions.  You will be part of a 14-member team that works closely with the customer and will be responsible for web application development including integration with database systems, custom configuration of web interfaces, development and modification of web layouts, and developing ad hoc software to extend system functions. In this role you, you will:- Design and develop CF applications for PMS-ES.- Contribute to all phases of the software development life-cycle.- Write well designed, testable, efficient code.- Conduct Software analysis, programming, testing, debugging activities and maintenance.- Develop application codes for programs, technical designs for application development and recommend changes to improve established CF application processes.- Identify production and non-production application issues, develop solutions, and implement necessary changes.
Category
Information Technology
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Alexandria
Telework
No - Teleworking not available for this position
ID 48936
Work Location US-OH-Beavercreek
Passionate about supporting our Air Force and Airmen? We are too.  Serco us an acronym for “Service Company”, and that is what we do, provide the best services to our USAF customers and fellow citizens every day.  Serco is a place you can count on for growth, opportunity, and loyalty. Discover your place in our world. If you want to work on cutting edge Air Force programs, Serco-WBB has a great opportunity for you!   As a Senior Systems Engineer, you will be supporting the Special Programs Division (AFLCMC/WAG) at Wright-Patterson AFB.  The Fighters and Advanced Aircraft, Special Programs Division develops, tests, and rapidly fields classified Air Force aeronautical capabilities. AFLCMC/WAG conducts studies to identify new capabilities; transitions laboratory technologies to operational platforms; executes demonstrations; and develops, tests, and rapidly fields new capabilities for the warfighter. You will be providing bold and innovative engineering solutions by working with labs, test organizations, operational users, prime contractors, and subcontractors. In this role, you will: - Utilize your systems engineering expertise in research, design, development, integration, test, and sustainment of aircraft subsystems equipment and software- Translate user requirements into system requirements, including allocation and verification in system requirement documents- Using mechanical and electrical engineering experience, evaluate Contractor proposed design changes and solutions, perform systems analyses and technological/trade-off study assessments- Analyze equipment and software performance deficiencies and make recommendations for corrective actions- Support review and evaluation of weapon system and subsystem design, integration, analyses, and verification- Support test planning working groups, technical interchanges, lab and flight test events, and day-to-day interactions between test, intelligence, and technology organizations- Support development and review of the full range of program and contract documentation- Apply systems engineering approach in building entrance and exit criteria for significant technical reviews.- Conduct technical evaluations of contractor proposals- Perform technical risk assessments and develop mitigation plans
Category
Engineering
Position Type
Full-Time
Security Clearance
Top Secret
Recruiting Location : Location
US-OH-Dayton
Telework
No - Teleworking not available for this position
ID 50618
Work Location US-VA-Arlington
If you love high profile and challenging projects supporting the US Navy- Serco has a great opportunity for you! As a Senior Navy Analyst, you will be supporting the Chief of Naval Operations (OPNAV) Air Warfare Division through all phases of naval aviation manpower resource management.  Serco supports the US Navy as a prime for their OPNAV N98 Training and Manpower Support contract.  Our team directly supports the OPNAV N98 staff with administrative and manpower/training analytical subject matter experts.  You will be part of a 13-member team that works closely with the customer, on-site at the Pentagon to deliver quality resourcing analysis. The team has been recognized by the Navy and the industry for their outstanding contributions to the contract and program. In this role you will: - Provide services support to Flag Officer/SES level leadership on strategic manpower related issues such as analyzing requirements and resourcing courses of action, impact of manpower related decisions across the N98 portfolio, and interaction with other OPNAV offices- Develop options for government leadership on manpower related topics such as balancing actions, COA generation, Flag level briefings and presentations, and internal guidance and policy development- Provide analysis on manpower and resource requirements to include PBIS issue development and entry, Intelligent Workbook entries, and costing drills
Category
Navy
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Arlington
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 51793
Work Location US-VA-Arlington
If you love high profile and challenging projects supporting the US Navy, Serco has a great opportunity for you! As a Senior Navy Program Analyst, you will be supporting the Chief of Naval Operations (OPNAV) Air Warfare Division (N98) through all phases of Naval Aviation Aircraft Carrier resource management. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors and join our team onsite in Arlington, VA. Serco supports the US Navy as a prime contractor for their OPNAV N98 Maritime and Carriers Support contract. Our team directly supports the OPNAV N98 staff with administrative and Maritime/Carriers analytical subject matter experts.  You will be part of a 4-member team that works closely with the customer, onsite at the Pentagon to deliver quality resourcing analysis. The team has been recognized by the Navy and the industry for their outstanding contributions to the contract and program. In this role, you will: - Support N98 Aircraft Carrier Branch requirements officers in analyzing current and future aircraft carrier requirements while applying experience to provide research and assist in aircraft carrier-related requirements definition and documentation- Provide analytical support for policies that align aircraft carrier requirements, programs and resources- Assist with the development of Flag and SES-level presentations, to include crafting defensible strategies and considering alternative solutions for aircraft carrier requirements and programmatic structure- Assist the N98 requirements officers to develop briefings, presentations, point papers, and correspondence related to aircraft carrier requirements or the systems that are installed or embarked in aircraft carriers- Assist the staff with Joint Capabilities Integrated Development System (JCIDS) and Navy Gate Review processes:- Assists requirements officers with documentation, preparation and coordination for JCIDS and program Gate Review activities- Edit or write shell documents for Government review and approval including: concepts of operations; Capabilities Based Assessments; Analyses of Alternatives; Initial Capabilities Documents; Capabilities Development Documents; Capabilities Production Documents; and Requirements Memoranda- Support the requirements officers in the analysis of aircraft carrier life-cycle maintenance including:- Refueling and Complex Overhaul (RCOH)- Docking Planned Industrial Availability- (DPIA) Planned Industrial Availability (PIA) and Selected Repair Availability (SRA)- Review and analyze Ship Change Documents (SCDs) that request N98 approval for execution of aircraft carrier ship modifications- Review and analyze recommendations regarding the impact to Navy budget, aircraft carrier availability and availability of critical systems- Manpower requirements:- Assist requirements officers by tracking and updating Required Operational Capabilities/Projected Operational Environment (ROC/POE) versions- As directed, make changes, additions, or rewrites and coordinate with Navy Manpower Analysis Center (NAVMAC) to ensure Draft Ship’s Manpower Documents (DSMD/SMD) are appropriately maintained- Communications and coordination:- Support the requirements officers with coordination during development and review of programs and policies related to aircraft carriers to ensure decisions are appropriately coordinated across Echelon 1 and 2 organizations (Navy, and Marine Corps, when required) 
Category
Navy
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Arlington
Telework
No - Teleworking not available for this position
ID 52962
Work Location US-VA-Arlington
 If you like high profile and challenging projects supporting the U.S Navy and working with high-level officials and project officers, Serco has a great opportunity for you! SERCO is hiring a Navy Program Analyst (CBRN) to work on the forefront of the Surface Navy’s cutting-edge shipbuilding programs. Bring your expertise and collaborative skills to make an impact towards our military defense and join our amazing team at the Pentagon in Arlington, Va. Serco supports the US Navy in support of the OPNAV N96C4., which executes planning, preparation, and execution in support of this mission. You will provide expert level technical and analytical support for all CBRN Defense Shape, Sense, Shield and Sustain Programs to support the OPNAV N96C4 program.  You will be part of a team that works closely with the Navy customer, onsite at the Pentagon to deliver technical, quality and analytical support for CBRN Defense (Sheild and Sense programs). The team has been recognized by the Navy and the industry for our outstanding contributions to this program. In this role, you will:- Provide strategic analysis and well-integrated/coordinated support for N96C4 CBRN Defense (Shield and Sense programs) in accordance with Department of Defense program management and Acquisition oversight policies and strategies.- Provide program management support of the following programs: EMBD, JSPDS, JSTDS, NGCD Family of Systems, IPDS-LR, JCAD, JSAM Family of Systems, CBRN UIPE and CBRN Survivability.- Assist in supporting Integrated Product Teams (IPT), JSPAR development efforts, program reviews, special advisory boards, off-sites, and working groups. Serve as N96’s liaison to JPEO Chemical-Biological Defense (JPEO-CBD), Navy’s CBRND Program Office (NAVSEA 05P), CBRN Survivability Oversight (CSOG) WG, Counting WMD (CWMD) WG and Biodefense Posture Reviews.- Draft white papers, concept papers, technical reports, meeting summaries, or other material that document results meetings or analyses, and/or pertinent issues relating to Defense Planning Guide activities.- Participate in all acquisition processes involving modernization systems to include Joint Capabilities Integration and Development System (JCIDS) processing and Planning, Programming, Budgeting and Execution (PPBE) management of the Navy Surface Combat capabilities.- Provide inputs to Capabilities Development Documents (CDDs), Capabilities Production Documents (CPDs)(CDD in lieu of), sufficiency reviews, technical documentation, general specifications, INSURV or other trials, and issue adjudication technical correspondence, design criteria, design histories.- Review and/or develop acquisition strategies and plans. - Communicate program objectives to key high-level officials and project officers in those organizations that support the programs. - Draft formal presentations and high level briefings (e.g., SECNAV, SECDEF) to support and defend programming proposals.- Provide recommendations to utilize new initiatives and best practices to improve areas within program management.
Category
Navy
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Arlington
Telework
No - Teleworking not available for this position
ID 53246
Work Location US-DC-Washington Navy Yard
If you love working as part of a collaborative team and want to help our Navy (NAVSEA) customer improve their operations, then Serco has a great opportunity for you! As a Navy Program Analyst, you will apply your knowledge and program/project planning assistance to support the Naval Sea Systems Command’s (NAVSEA) located at Washington Navy Yard in Washington, DC.  Serco supports the US Navy, NAVSEA HR and Command Administration Center, which provides the highest quality of administrative services with timely results, relieving our Sailors and service employees of administrative burdens to keep them focused on the command mission of delivering fully capable strategic deterrent assets back to sea on-time. In this role, you will:- Lead strategic initiatives, workshops, and focus groups across the Command to include senior leadership, subject matter experts, and stakeholders using proven strategic models, frameworks, and tools customized to align with customer needs- Meet with the Command’s internal and external stakeholders to gather organizational information and requirements to include policies and existing metrics- Analyze existing Command data to understand organizational issues and identify opportunities to improve organizational performance- Review and maintain NAVSEA strategic documents- Analyze NAVSEA policy to ensure alignment with the Command’s mission, values, and goals- Conduct research and analyses of organizations within NAVSEA, other Federal agencies, and industry to identify/benchmark best practices- Develop and present whitepapers to address identified gaps and provide recommendations on various topics, e.g., gaps in mission support and execution, Command culture, Command and Control- Assist senior leadership with decision-making and determining near-term, mid-term, and long-term goals- Communicate NAVSEA strategy and coordinating with external stakeholders- Execute and monitor strategic objectives- Develop, reviewing, and maintaining strategic planning processes and timeline- Analyze Command data from various authoritative systems to measure progress on Command goals- Provide recommendations for identified and prioritized strategic opportunities to address complex Command needs- Coordinate, facilitate, and partner with stakeholders to generate attainable and sustainable business solutions - Provide analytical and change management support- Manage accomplishments of key milestones for projects containing multiple work streams- Report to Strategy Office on accomplishments, return on investment (ROI), risks, and needs- Develop quality briefs and presenting status/progress updates to senior leadership on strategic initiatives Some teleworking is allowed for this position, however, it is desired that candidates be located in or around the National Capital Region (Washington, DC area) to provide onsite customer support as needed. 
Category
Project/Program Management
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 54275
Work Location US-TX-Austin
Looking for a career where you can make a difference every day? Discover this opportunity to become a Traffic Management Center (TMC) Operator in Austin, Texas!  Shifts are Wednesday - Saturday from 10:30pm - 9:00am.  Starting pay is $19.00/hr. Serco supports the Texas Department of Transportation (TxDOT) in their initiative to improve the operations of the TMC and improve coordination with partners in responding to incidents on the roads.  We achieve this goal with an experienced and highly trained team of TMC Operators. You will be part of a team that works closely with TxDOT personnel statewide, local law enforcement and other first responders daily. As a TMC Operator, you can expect to:- Monitor video images for the detection and verification of crashes, debris, abandoned or disabled vehicles, and hazardous or non-hazardous spills.- Dispatch and communicate with Highway Emergency Response Operator (HERO) personnel via radio or telephone using standard protocol to the locations of road hazards and crashes, providing clear directions to the location and an accurate description of an incident as advised by citizens, public safety entities, or department personnel.- Log potential and confirmed incidents, construction and maintenance closures using ITS software.- Provide information or assistance to motorists, TxDOT personnel, or other agencies on traffic and road conditions; direct calls to appropriate personnel in traffic operations or take action as necessary.- Perform clear and concise record keeping, logging of required information, equipment checks, data gathering, and updating of manuals and contact lists that include all pertinent information- Complete the initial and “on-the-job” training programs under the supervision of, and monitored by, the Training Supervisor and Program Manager.
Category
Customer Service
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-TX-Austin
Telework
No - Teleworking not available for this position
ID 53851
Work Location CA-ON-Chatham
 SERCO is offering a $250 dollar sign-on bonus for this position! If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc. You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation. Driver Examiners are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!   Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Driver Examiners engages with customers in a friendly, knowledgeable and professional manner. You will be part of a team that works closely with the customer and other Serco teams that that examine applicants through a road test to determine their abilities in the mechanics and handling of vehicles. Driver Examiners also conduct controlled class tests; observe and assess riding habits, skills and the applicants’ demonstrated ability in the operation of vehicles, making notes on applicants’ compliance to traffic laws, how they handle stressful situations, their adherence to driving regulations and safe driving practices.  You will provide examination results and details regarding errors, as well as areas requiring improvement and complete the evaluation forms for road test assessments, entering road test results into a system/computer. Serco’s Regional Managers and individual Site Managers lead the team of Driver Examiners, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.  This position is contingent upon your ability to Pass Criminal Record Check (CPIC); Fingerprint Criminal Record Check. In this role, you will:- Evaluate the driving abilities of driver’s licence light vehicle applicants at the G2 and G level.- Evaluate the driving ability of applicants at the M2, M and controlled class (ABZ) level, if qualified and required.- Conduct road tests for those requiring special needs or for those with disabilities.- Provide grade of road test, licence information and resolve licensing issues.- Provide information and assistance related to Driver Examination services.- Responds to enquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and classes of licences.- Completes three-point verification by verbally confirming the candidates full Name, full Date of Birth and full Address.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Review information and determine test requirements.- Ensure the fair and proper conduct of examinations.- Examine applicants through a road test and determine the fitness, competency, and knowledge of driver’s licence applicants.- Provide examination results and complete evaluation forms for assessments.- Create a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.- Attends travel points to provide testing and licensing services, where applicable.- Must be able to perform physical duties of the position, this may include sitting or standing for extended periods of time and entering and exiting vehicles up to 30 times per shift.
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Chatham
Telework
No - Teleworking not available for this position
ID 54242
Work Location US-VA-Herndon
Senior Partner Specialist, MSEP 2022-54242If you love dynamic, high op tempo, challenging projects supporting the unique needs of military spouses-Serco has a great opportunity for you!  Bring your expertise and collaborative skills to make an impact in the retention of our military personnel, improve access to quality career opportunities for our military spouses, and enhance satisfaction with military life. Spouse Education and Career Opportunities (SECO) is a Department of Defense program designed to assist military spouses and surviving spouses with education and career planning. SECO services are accessed and branded through the Military OneSource (MOS) program. MOS is the branded Employee Assistance Program for DoD military beneficiaries.   The Military Spouse Employment Partnership (MSEP) is a component of MOS SECO. The MSEP is made up of more than 335 partners that represent a diverse portfolio. Though the majority of the partners are employment partners some primarily provide resources for military spouses and their families. As the partnership continues to grow, the needs of the partners evolve based on the size of the company, hiring needs, company culture and other factors. Therefore, personnel should be adaptive to the needs of the MSEP Partner. You will be part of a large, geographically dispersed team that works closely with Serco program management team and other Serco teams to deliver quality services to our military/government customer and military spouses.  In this role, you will be responsible for:- Establish and maintain routine communications with partner points of contact via telephone, webinars, briefings, events and email- Respond to any partner and is not limited by region or industry sector- Serve as a liaison to make spouse employment connections- Identify partner hiring needs, employment qualifications and application process- Focus on relationship building with partners across the partnership while answering questions and providing updated information- Assist partners on how to improve their military spouse recruitment, hiring, employee tracking and reporting- Provide Career Portal assistance and training- Collaborate and communicate with program staff- Providing partner expertise and employment needs to program team and management- Provide mentorship to new MSEP Partner Specialists- May provide input to MSEP staff training, communications, and partner events- Perform QC Inspector tasks as assigned and performs QC activities in accordance with the Quality Management Plan- Enter communication engagement into a tracking system including company information for the partner directory- Other duties may be assigned
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
NACI
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Full Time Teleworking for this position
ID 54255
Work Location US-VA-Herndon
Partner Specialist, MSEP2022-54255If you love dynamic, high op tempo, challenging projects supporting the unique needs of military spouses-Serco has a great opportunity for you!  Bring your expertise and collaborative skills to make an impact in the retention of our military personnel, improve access to quality career opportunities for our military spouses, and enhance satisfaction with military life. Spouse Education and Career Opportunities (SECO) is a Department of Defense program designed to assist military spouses and surviving spouses with education and career planning. SECO services are accessed and branded through the Military OneSource (MOS) program. MOS is the branded Employee Assistance Program for DoD military beneficiaries.   The Military Spouse Employment Partnership (MSEP) is a component of MOS SECO. The MSEP is made up of more than 335 partners that represent a diverse portfolio. Though the majority of the partners are employment partners some primarily provide resources for military spouses and their families. As the partnership continues to grow, the needs of the partners evolve based on the size of the company, hiring needs, company culture and other factors. Therefore, personnel should be adaptive to the needs of the MSEP Partner. You will be part of a large, geographically dispersed team that works closely with Serco program management team and other Serco teams to deliver quality services to our military/government customer and military spouses.  In this role, you will be responsible for:- Establish and maintain routine communications with partner points of contact via telephone, webinars, briefings, events and email- Respond to any partner and is not limited by region or industry sector- Serve as a liaison to make spouse employment connections- Identify partner hiring needs, employment qualifications and application process- Focus on relationship building with partners across the partnership while answering questions and providing updated information- Assist partners on how to improve their military spouse recruitment, hiring, employee tracking and reporting- Provide Career Portal assistance and training- Collaborate and communicate with program staff- Providing partner expertise and employment needs to program team and management- Enter communication engagement into a tracking system including company information for the partner directory- Other duties may be assigned
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
NACI
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Full Time Teleworking for this position
ID 54254
Work Location US-VA-Herndon
Partner Specialist, MSEP2022-54254If you love dynamic, high op tempo, challenging projects supporting the unique needs of military spouses-Serco has a great opportunity for you!  Bring your expertise and collaborative skills to make an impact in the retention of our military personnel, improve access to quality career opportunities for our military spouses, and enhance satisfaction with military life. Spouse Education and Career Opportunities (SECO) is a Department of Defense program designed to assist military spouses and surviving spouses with education and career planning. SECO services are accessed and branded through the Military OneSource (MOS) program. MOS is the branded Employee Assistance Program for DoD military beneficiaries.   The Military Spouse Employment Partnership (MSEP) is a component of MOS SECO. The MSEP is made up of more than 335 partners that represent a diverse portfolio. Though the majority of the partners are employment partners some primarily provide resources for military spouses and their families. As the partnership continues to grow, the needs of the partners evolve based on the size of the company, hiring needs, company culture and other factors. Therefore, personnel should be adaptive to the needs of the MSEP Partner. You will be part of a large, geographically dispersed team that works closely with Serco program management team and other Serco teams to deliver quality services to our military/government customer and military spouses.  In this role, you will be responsible for:- Establish and maintain routine communications with partner points of contact via telephone, webinars, briefings, events and email- Respond to any partner and is not limited by region or industry sector- Serve as a liaison to make spouse employment connections- Identify partner hiring needs, employment qualifications and application process- Focus on relationship building with partners across the partnership while answering questions and providing updated information- Assist partners on how to improve their military spouse recruitment, hiring, employee tracking and reporting- Provide Career Portal assistance and training- Collaborate and communicate with program staff- Providing partner expertise and employment needs to program team and management- Enter communication engagement into a tracking system including company information for the partner directory- Other duties may be assigned.
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
NACI
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Full Time Teleworking for this position
ID 54252
Work Location US-VA-Herndon
Outreach Specialist, MSEP2022-54252 If you love dynamic, high op tempo, challenging projects supporting the unique needs of military spouses-Serco has a great opportunity for you!  Bring your expertise and collaborative skills to make an impact in the retention of our military personnel, improve access to quality career opportunities for our military spouses, and enhance satisfaction with military life. Spouse Education and Career Opportunities (SECO) is a Department of Defense program designed to assist military spouses and surviving spouses with education and career planning. SECO services are accessed and branded through the Military OneSource (MOS) program. MOS is the branded Employee Assistance Program for DoD military beneficiaries.   The Military Spouse Employment Partnership (MSEP) is a component of MOS SECO. The MSEP is made up of more than 335 partners that represent a diverse portfolio. Though the majority of the partners are employment partners some primarily provide resources for military spouses and their families. As the partnership continues to grow, the needs of the partners evolve based on the size of the company, hiring needs, company culture and other factors. Therefore, personnel should be adaptive to the needs of the MSEP Partner. You will be part of a large, geographically dispersed team that works closely with Serco program management team and other Serco teams to deliver quality services to our military/government customer and military spouses.  In this role, you will be responsible for:- Recruit, manage and track communication and interaction with potential MSEP partners to facilitate SECO awareness and support, development of HR relationships and dissemination of SECO and Military OneSource information- Connect with potential MSEP partners to identify the skills and qualities they are looking for in a potential military spouse employee- Attend outreach events in person as well as virtual events- Participate in planning sessions for outreach events- Share employer information and collaborates with data analysts, installation specialists, MSEP Potential Partner Specialists, Job Search Navigators, and Federal Employment Navigators to identify good-fit potential MSEP partners and POCs- Enter communication information into a tracking system; create after trip reports after attending outreach events- Perform QC Inspector tasks as assigned and performs QC activities in accordance with the Quality Management Plan.- Other duties may be assigned.
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
NACI
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Full Time Teleworking for this position
ID 54248
Work Location US-VA-Herndon
Job Search Navigator, MSEP2022-54248  If you love dynamic, high op tempo, challenging projects supporting the unique needs of military spouses-Serco has a great opportunity for you!  Bring your expertise and collaborative skills to make an impact in the retention of our military personnel, improve access to quality career opportunities for our military spouses, and enhance satisfaction with military life. Spouse Education and Career Opportunities (SECO) is a Department of Defense program designed to assist military spouses and surviving spouses with education and career planning. SECO services are accessed and branded through the Military OneSource (MOS) program. MOS is the branded Employee Assistance Program for DoD military beneficiaries.   The Military Spouse Employment Partnership (MSEP) is a component of MOS SECO. The MSEP is made up of more than 335 partners that represent a diverse portfolio. Though the majority of the partners are employment partners some primarily provide resources for military spouses and their families. As the partnership continues to grow, the needs of the partners evolve based on the size of the company, hiring needs, company culture and other factors. Therefore, personnel should be adaptive to the needs of the MSEP Partner. You will be part of a large, geographically dispersed team that works closely with Serco program management team and other Serco teams to deliver quality services to our military/government customer and military spouses.  In this role, you will be responsible for:- Review job openings of employers in the Military Spouse Employment Partnership to find positions that best fit interests and qualifications of spouses- Identify potential matches between the spouse and MSEP employers based on the spouse's geographic location, education, experience and career goals- Develop and share a list of customized job leads to assist military spouses in their search for employment; create Career Journey Maps containing MyCAA opportunities with MSEP partner hiring needs and opportunities- Liaise on behalf of the military spouse with Career Advisors, Career Coaches, MSEP Partner Specialists, and MSEP partners- Collaborate with Federal Employment Navigators, Outreach Specialists, and Data Analysts to research and identify good-fit potential partner profiles based on existing partners, hiring patterns, military spouse characteristics and relevant data sets; document hiring trends among MSEP partners- Identify and communicate hot jobs to military spouse matches and Career Advisors, Career Coaches, Installation Specialists, Outreach Specialists for awareness and distribution to respective stakeholders- Collaborate with Communications Specialists on marketing, web, and social media materials regarding Job Search Navigation services- Interface with MSEP partners, military spouses, and installation personnel to promote and increase awareness of Job Search Navigator services- May assist with ad hoc webinars and program briefings upon request; track and report requests and assistance provided; enter data into tracking system- Performs QC Inspector tasks as assigned and performs QC activities in accordance with the quality management plan- Other duties may be assigned
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
NACI
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Full Time Teleworking for this position
ID 54197
Work Location US-VA-Herndon
Event Planner, Special Events2022-54197If you love dynamic, high op tempo, challenging projects supporting the unique needs of military spouses-Serco has a great opportunity for you!  Bring your expertise and collaborative skills to make an impact in the retention of our military personnel, improve access to quality career opportunities for our military spouses, and enhance satisfaction with military life. Spouse Education and Career Opportunities (SECO) is a Department of Defense program designed to assist military spouses and surviving spouses with education and career planning. SECO services are accessed and branded through the Military OneSource (MOS) program. MOS is the branded Employee Assistance Program for DoD military beneficiaries. Certified career counselors in the MOS Spouse Career Center provide education and career counseling services to all military spouses associated with the following four Spouse Education and Career Opportunities life cycle stages: career exploration; education, training and licensing; employment readiness; and career connections. You will be part of a large, geographically dispersed team that works closely with Serco program management team and other Serco teams to deliver quality services to our military/government customer and military spouses.  In this role, you will be responsible for:- Assist the Strategic Communications and Event Manager with the administration of events. - Coordinate virtual platform licensing.- Prepare and assist guest speakers.- Perform logistics activities for in-person and virtual events.- Provide event status updates and reports.- Collaborate with other government and private sector contractors and staff regarding event details and logistics.- Meet required deadlines according to plans and program milestones and objectives.- Other duties may be assigned
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
NACI
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Full Time Teleworking for this position
ID 54243
Work Location US-VA-Herndon
Communications Specialist, MSEP2022-54243  If you love dynamic, high op tempo, challenging projects supporting the unique needs of military spouses-Serco has a great opportunity for you!  Bring your expertise and collaborative skills to make an impact in the retention of our military personnel, improve access to quality career opportunities for our military spouses, and enhance satisfaction with military life. Spouse Education and Career Opportunities (SECO) is a Department of Defense program designed to assist military spouses and surviving spouses with education and career planning. SECO services are accessed and branded through the Military OneSource (MOS) program. MOS is the branded Employee Assistance Program for DoD military beneficiaries. You will be part of a large, geographically dispersed team that works closely with Serco program management team and other Serco teams to deliver quality services to our military/government customer and military spouses.  In this role, you will be responsible for:- Ensure communication promotional materials are at events; coordinate logistics including calendar invitations for quarterly webinars, pulls various ad hoc reports in the tracking system as provided by Government and creates and sends monthly talking points- Conduct other webinars on an ad hoc basis; prepare an MSEP strategy- Prepare an MSEP monthly report, assist with the development of MSEP promotional materials- Support annual Partner Meeting planning, preparation and execution activities; creates marketing collateral for and assists Outreach Specialists with MSEP partner recruitment communications- Collaborates with workforce training team to provide staff training and training materials.- Other duties may be assigned
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
NACI
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Full Time Teleworking for this position
ID 54249
Work Location US-VA-Herndon
Master Trainer, Career Center2022-54249If you love dynamic, high op tempo, challenging projects supporting the unique needs of military spouses-Serco has a great opportunity for you!  Bring your expertise and collaborative skills to make an impact in the retention of our military personnel, improve access to quality career opportunities for our military spouses, and enhance satisfaction with military life. Spouse Education and Career Opportunities (SECO) is a Department of Defense program designed to assist military spouses and surviving spouses with education and career planning. SECO services are accessed and branded through the Military OneSource (MOS) program. MOS is the branded Employee Assistance Program for DoD military beneficiaries. Certified career counselors in the MOS Spouse Career Center provide education and career counseling services to all military spouses associated with the following four Spouse Education and Career Opportunities life cycle stages: career exploration; education, training and licensing; employment readiness; and career connections. You will be part of a large, geographically dispersed team that works closely with Serco program management team and other Serco teams to deliver quality services to our military/government customer and military spouses.  In this role, you will be responsible for:- Prepare staff training curriculum in accordance with policies and procedures, applying principles of adult learning theories- Deliver training in-person and virtually for staff, military spouses, active and potential partners, and other stakeholders as requested- Administer staff exams as required- Update training materials to reflect changes- Assist in operational planning and implementation- Assist supervisors, managers and QC Specialists in identifying and implementing corrective actions- Provide input to staff scripts and coaching packages- Remain current on resources available program staff and military spouses related to education, employment and wellness, sharing information across the enterprise- Assist staff in preparing standard and ad-hoc webinar and briefing materials- May provide information for social media and marketing materials- Enter data in a tracking system- Assist staff in preparing standard and ad-hoc webinar and briefing materials- Other duties may be assigned.
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
NACI
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Full Time Teleworking for this position
ID 54247
Work Location US-VA-Herndon
Installation Specialist, MSEP2022-54247If you love dynamic, high op tempo, challenging projects supporting the unique needs of military spouses-Serco has a great opportunity for you!  Bring your expertise and collaborative skills to make an impact in the retention of our military personnel, improve access to quality career opportunities for our military spouses, and enhance satisfaction with military life. Spouse Education and Career Opportunities (SECO) is a Department of Defense program designed to assist military spouses and surviving spouses with education and career planning. SECO services are accessed and branded through the Military OneSource (MOS) program. MOS is the branded Employee Assistance Program for DoD military beneficiaries.   The Military Spouse Employment Partnership (MSEP) is a component of MOS SECO. The MSEP is made up of more than 335 partners that represent a diverse portfolio. Though the majority of the partners are employment partners some primarily provide resources for military spouses and their families. As the partnership continues to grow, the needs of the partners evolve based on the size of the company, hiring needs, company culture and other factors. Therefore, personnel should be adaptive to the needs of the MSEP Partner. You will be part of a large, geographically dispersed team that works closely with Serco program management team and other Serco teams to deliver quality services to our military/government customer and military spouses.  In this role, you will be responsible for:- Maintain communication with installation POCs and fosters relationship building- Make the connections and provides introductions for partners with employment initiatives and opportunities- Provide installations with information as it pertains to SECO and the DoD- Enter communication engagement into a tracking system- Performs QC Inspector tasks as assigned and performs QC activities in accordance with the Quality Management Plan- Other duties may be assigned
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
NACI
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Full Time Teleworking for this position
ID 54246
Work Location US-VA-Herndon
Federal Employment Navigator, MSEP2022-54246 If you love dynamic, high op tempo, challenging projects supporting the unique needs of military spouses-Serco has a great opportunity for you!  Bring your expertise and collaborative skills to make an impact in the retention of our military personnel, improve access to quality career opportunities for our military spouses, and enhance satisfaction with military life. Spouse Education and Career Opportunities (SECO) is a Department of Defense program designed to assist military spouses and surviving spouses with education and career planning. SECO services are accessed and branded through the Military OneSource (MOS) program. MOS is the branded Employee Assistance Program for DoD military beneficiaries.   The Military Spouse Employment Partnership (MSEP) is a component of MOS SECO. The MSEP is made up of more than 335 partners that represent a diverse portfolio. Though the majority of the partners are employment partners some primarily provide resources for military spouses and their families. As the partnership continues to grow, the needs of the partners evolve based on the size of the company, hiring needs, company culture and other factors. Therefore, personnel should be adaptive to the needs of the MSEP Partner. You will be part of a large, geographically dispersed team that works closely with Serco program management team and other Serco teams to deliver quality services to our military/government customer and military spouses.  In this role, you will be responsible for:- Maintain communication with Federal Government MSEP partner POCs via telephone, webinars, briefings, events and email and fosters relationship building- Identify Federal Government MSEP partner hiring needs, understanding the position description, conditions of employment, desired qualifications and application details- Identify potential matches between Federal Government MSEP partner hiring needs and individual military spouse based on the spouse's location, education, experience and career goals- Develop and share a list of customized federal job leads to assist military spouses in their search for federal employment- Make the connections and provide introductions for federal agency MSEP partners with employment initiatives and opportunities- Provide SECO Career Center staff information as it pertains to military spouse federal employment- Collaborate with Communications Specialists on marketing, web, and social media materials for the Federal Employment Concierge Service- Interface with DoD and military installation personnel to promote and increase awareness of Federal Employment Concierge Service- May assist with ad hoc webinars and program briefings upon request; provide support in the form of Federal resume development- Interview preparation and Career Coaching appointment assistance as requested- Enter all Federal Employer requests and military spouse assistance into a tracking system- Performs QC Inspector tasks as assigned and performs QC activities in accordance with the Quality Management Plan- Other duties may be assigned.
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
NACI
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Full Time Teleworking for this position
ID 54268
Work Location US-VA-Herndon
Master Trainer, MSEP2022-54250If you love dynamic, high op tempo, challenging projects supporting the unique needs of military spouses-Serco has a great opportunity for you!  Bring your expertise and collaborative skills to make an impact in the retention of our military personnel, improve access to quality career opportunities for our military spouses, and enhance satisfaction with military life. Spouse Education and Career Opportunities (SECO) is a Department of Defense program designed to assist military spouses and surviving spouses with education and career planning. SECO services are accessed and branded through the Military OneSource (MOS) program. MOS is the branded Employee Assistance Program for DoD military beneficiaries. Certified career counselors in the MOS Spouse Career Center provide education and career counseling services to all military spouses associated with the following four Spouse Education and Career Opportunities life cycle stages: career exploration; education, training and licensing; employment readiness; and career connections. You will be part of a large, geographically dispersed team that works closely with Serco program management team and other Serco teams to deliver quality services to our military/government customer and military spouses.  In this role, you will be responsible for:- Prepare staff training curriculum in accordance with policies and procedures, applying principles of adult learning theories- Deliver training in-person and virtually for staff, military spouses, active and potential partners, and other stakeholders as requested- Administer staff exams as required- Update training materials to reflect changes- Assist in operational planning and implementation- Assist supervisors, managers and QC Specialists in identifying and implementing corrective actions- Provide input to staff scripts and coaching packages- Remain current on resources available program staff and military spouses related to education, employment and wellness, sharing information across the enterprise- Assist staff in preparing standard and ad-hoc webinar and briefing materials- May provide information for social media and marketing materials- Enter data in a tracking system- Assist staff in preparing standard and ad-hoc webinar and briefing materials- Other duties may be assigned
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
NACI
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Full Time Teleworking for this position
ID 54272
Work Location US-CO-N/A
If you love dynamic, high op tempo, challenging projects supporting the unique needs of military spouses-Serco has a great opportunity for you!  Bring your expertise and collaborative skills to make an impact in the retention of our military personnel, improve access to quality career opportunities for our military spouses, and enhance satisfaction with military life. You will be part of a large, geographically dispersed team that works closely with Serco program management team and other Serco teams to deliver quality services to our military/government customer and military spouses.  In this temporary/part time role, you will be responsible for: - Review and summarize memos and documents prior to forwarding them to senior leadership- Assist with customer engagement preparation and follow up- Develop internal and external communications on behalf of the Director- Identify process automation and implementation of Department workflow and management- Track action items for the Director on high-level initiatives- Create presentations, write reports, transcribe meeting minutes, and edit and proofread various types of documents- Assist with the identification and documentation of standard operating procedures, processes, and guidance to ensure operational efficiency and effectiveness- Perform schedule management tasks, such as scheduling meetings, conferences, speaking engagements, and other appointments; ensuring there are no schedule conflicts and ensuring staff being supported have pertinent information regarding their schedules- Support the Director in driving business strategy development by assessing risks, noting opportunities for improvement, setting overall goals and metrics, and proposing projects or systems to optimize performance
Category
Other
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
US-CO-Aurora
Telework
Yes - May Consider Full Time Teleworking for this position
ID 53069
Work Location US-DC-Washington Navy Yard
If you love high profile and challenging cyber security projects supporting the US Navy- Serco has a great opportunity for you! This Senior Information Assurance Analyst will liaison with the various Program Executive Office cyber staff, related to training system acquisition and Information Assurance (IA) accreditation. This position will assist with all actions required to ensure systems achieve and maintain Authority to Operate (ATO). Bring your expertise and collaborative skills to make an impact towards our military cyber security and safety of our sailors. Serve in the capacity as a Cyber Security Subject Matter Expert (SME) for NAVSEA client PMS 339 Cyber APM. Liaison with the various Program Executive Office cyber staff, related to training system acquisition and Information Assurance (IA) accreditation.  This position will assist PMS 339 with all actions required to ensure systems achieve and maintain Authority to Operate (ATO).  Involved in the implementation of new security solutions, participation in the creation and or maintenance of policies, standards, baselines, guidelines, and procedures as well as conducting vulnerability audits and assessments The Cyber Security Engineer / Analyst will:- Conduct A&A and C&A activities through RMF  for Defense Business Systems, Research, Development, Test and Evaluation (RDT&E), and Platform Information Technology (PIT) ISs and networks and system registered within Navy Enterprise Mission Assurance Support Services (eMASS) or its successor, in accordance with current DoD, DON, and NAVSEA policies.- Conduct in-depth technical reviews of A&A and C&A documentation from NAVSEA Program Executive Offices (PEOs) and field activities seeking authorization and/or accreditation from the Navy Authorizing Official (NAO) or the Functional Authorizing Official (FAO) in accordance with appropriate policies and procedures. Based on the technical reviews conducted, the contractor shall develop recommendations for correctives actions and/or courses of action. This includes, but is not limited to, recommendations on the following: validation test procedures, validation artifacts, validation plans and procedures, compliance status, validation tests, and validation results/repots and supporting documentation.- Assist Surface Warfare Training Systems (PMS 339), and liaison with SEA 21 and NAVSEA field activities in preparing their A&A and/or C&A documentation for submission to the NAO/FAO.- Performing all required and approved SCA Liaison RMF process steps, as outlined in the Navy Risk Management Framework (RMF) Process Guide v1.0- Assessing approved technical and non-technical security features of a system or network to address known threats and vulnerabilities. The evaluation must consider and identify impacts as well as consideration of existing risk mitigation strategies- Acting as an independent and impartial assessor to determine and certify aggregate cybersecurity risk for recommendation to the SCA- Participating in RMF Checkpoints and providing initial concurrence on behalf of the SCA for the Security Assessment Plan (SAP), ensuring all appropriate security controls will be assessed for compliance- Approving the Security Assessment Report with SCA concurrence- Auditing RMF authorization packages- Ensuring RMF packages are correctly entered in eMASS by the ISSM and ISSE in accordance with the eMASS User Guide- Schedule and facilitate collaboration meetings between the Security Controls Assessor (SCA), NAVSEA Echelon II representatives, and appropriate program offices, Warfare Centers and Engineering Agents- Assist in executing Cyber Security Assistance Visits at various NAVSEA activities with focus on the A&A and C&A efforts of the activity being assisted. Trips are usually 3 to 5 days in duration and estimated to occur 6 to 8 times per year- Maintain the Department of Defense Information Technology Portfolio Repository – Department of the Navy (DITPR-DON) database, used to record the present status of all NAVY IT systems.- Assist the Cyber PM, Warfare centers and engineering agents in the implementation and execution of DOD and DON cyber directives and policy and directives and policies.- Provide reports as required such as, but not limited to, weekly metrics regarding A&A packages, risk metrics and data calls.
Category
Information Security/Cyber
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 54233
Work Location US-MD-Columbia
 If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you!  You will be on a critical team working with the customer at our Maryland location.  Bring your business expertise and desire to learn new skills and make a difference with our government customer.  This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.This position is contingent upon customer requirements and/or their approval. Serco supports the US Government customer on a long-term contract providing broad expertise in DoD acquisition management, DoD contracting, or DoD contract management.  Our team provides business support and expertise to include tracking program status, monitoring cost, schedule, and contract performance.  You will be part of a team that works closely with the customer to deliver business expertise with an emphasis on contracts, finance, and customer service. Our managers on this team are seasoned Serco personnel who are available and responsive to ensure your success! In this role, you will:- Assist individual program managers, initiative leads, and PEO leadership with monitoring and reporting on the overall health of programs, initiatives, and/or a portfolio. - Perform holistic analysis across multiple contracts and government activities to identify cost, schedule and performance concerns for a program or initiative.- Perform cross-program analysis to assist in responding to Investment Portfolio (IP) actions and producing execution reports.- Draft acquisition and program documents such as TTOs, Statements of Work (SOWs), Program Management Plans (PMPs), Risk Management Plans, program schedules, Technical CICA memorandums, and Acquisition Strategies.- Prepare presentations to report analysis findings as well as program/portfolio status.
Category
Project/Program Management
Position Type
Full-Time
Security Clearance
TS/SCI Poly
Recruiting Location : Location
US-MD-Columbia
Telework
No - Teleworking not available for this position
ID 54232
Work Location US-MD-Columbia
If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you!  You will be on a critical team working with the customer at our Maryland location.  Bring your Engineering expertise and desire to learn new skills and make a difference with our government customer.  This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.This position is contingent upon customer requirements and/or their approval. Serco supports the US Government customer on a long-term contract providing broad expertise in DoD acquisition management, DoD contracting, or DoD contract management.  Our team provides business support and expertise to include tracking program status, monitoring cost, schedule and contract performance.  You will be part of a team that works closely with the customer to deliver business expertise with an emphasis on contracts, finance, and customer service. Our managers on this team are seasoned Serco personnel who are available and responsive to ensure your success! In this role, you will:- Analyze user’s requirements, concept of operations documents, and high-level system architectures to develop system requirements specifications.- Analyze system requirements and leads design and development activities.- Guide users in formulating requirements, advise alternative approaches, and conduct feasibility studies.- Provide technical leadership for the integration of requirements, design, and technology. Incorporate new plans, designs, and systems into ongoing operations.- Develop technical documentation.- Develop system Architecture and system design documentation.- Guide system development and implementation planning through assessment or preparation of system engineering management plans and system integration and test plans.- Interact with the Government regarding Systems Engineering technical considerations and for associated problems, issues, or conflicts.- Hold ultimate responsibility for the technical integrity of work performed and deliverables associated with the Systems Engineering area of responsibility.- Communicate with other program personnel, government overseers, and senior executives.
Category
Information Security/Cyber
Position Type
Full-Time
Security Clearance
TS/SCI Poly
Recruiting Location : Location
US-MD-Columbia
Telework
No - Teleworking not available for this position
ID 54231
Work Location US-MD-Columbia
If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you!  Bring your expertise and collaborative skills to make an impact here at Serco. You will be on a critical team working with the customer at our Maryland location.  This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.This position is contingent upon customer requirements and/or their approval. In this role, you will have:- Primary Engineer experience- Experience with Spectrum scale, GFPs storage – configuration, tuning, monitoring, troubleshooting- Experience with InfiniBand Networking – network topology, design, tuning, monitoring and troubleshooting- Additional experience and skills with:- HPC System Administration – automation, monitoring, configuration management.- Software experience areas of interest (customer we support): slurm; Jupyter; arkouda; Kubernetes; Docker; NiFi; Accumulo; Salt, Puppet or ansible; Active Directory/Centrify/NIS; Nagious; Bash scripting/Python/Java; Airflow; Storm; Kafka; Node; Openmpi; Spark; Zookeeper; Cuda/Nvidia; Casport; httpd/nginx; gcc; Chapel
Category
Information Security/Cyber
Position Type
Full-Time
Security Clearance
TS/SCI Poly
Recruiting Location : Location
US-MD-Columbia
Telework
No - Teleworking not available for this position
ID 54230
Work Location US-MD-Columbia
If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you!  You will be on a critical team working with the customer at our Maryland location.  Bring your business expertise and desire to learn new skills and make a difference with our government customer.- This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.- This position is contingent upon customer requirements and/or their approval.Serco supports the US Government customer on a long-term contract providing broad expertise in DoD acquisition management, DoD contracting, or DoD contract management.  Our team provides business support and expertise to include tracking program status, monitoring cost, schedule, and contract performance.  You will be part of a team that works closely with the customer to deliver business expertise with an emphasis on contracts, finance, and customer service. Our managers on this team are seasoned Serco personnel who are available and responsive to ensure your success! In this role, you will:- Collect and input burn rate data using corporate template.- Review invoices in accordance with the most recent BM&A Invoice Review Desk Guide and contract clauses; report any discrepancies to Government Contract Manager (GCM).- Assist the GCM with gathering and organizing data needed to develop/modify Technical Task Orders (TTOs)/Delivery Orders/Requisitions/Spend Plans/Contract Performance Input. - Assist with the validation of ULO and TAR lines for contracts.- Utilize NSA-specific systems to perform basic functions.- Assist the Government with Contract Closeout activities.- Draft modifications to existing TTOs.
Category
Accounting/Finance/Contracts
Position Type
Full-Time
Security Clearance
TS/SCI Poly
Recruiting Location : Location
US-MD-Columbia
Telework
No - Teleworking not available for this position

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