Serco Inc.

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ID 37423
Work Location US-VA-Herndon
The Knowledge Base Analyst III analyzes and documents one or more of an organization`s processes and meets with subject matter experts within the organization to gather process information and/or requirements.  The Knowledge Base Analyst III designs and documents new processes and obtains organizational feedback and communicates process flows or requirements to staff for software development efforts or as part of procedural training.  This position is within a Program Management Office responsible for overseeing multiple functions. The position provides program team employee support and knowledge management services.Full-time remote work is currently in effect due to the pandemic. When it is safe to return to work, this role will primarily be located in Serco’s Herndon, VA office or Serco's Bethesda, MD office. Weekly work-from-home days are allowed for all candidates. Responsibilities:- Develops, updates, maintains, and produces knowledge content and information.- Research, monitors, and evaluates change requests and SME feedback, ensuring comments and questions are addressed and content is updated accordingly.- Keeping knowledge content and information up-to-date and manages the format and language of knowledge so that a user can more easily utilize it.- Work closely with other groups, stakeholders, and leadership to improve knowledge integration while facilitating seamless exchange of information.- Produces products that conform to the accessibility, governance, quality, and style guide standards.- Relies on extensive experience and judgment to plan and accomplish goals. - May interact with senior level staff to propose process modifications.
Category
Business Systems/Analysis
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-VA-Herndon
ID 36312
Work Location US-VA-Fairfax
The role requires:- Utilizing sound judgment and making independent analytical determinations as to validity of incoming legal submissions.- Thorough and comprehensive working knowledge of the particular area of work responsibility assignment.- Case research to ensure all pertinent information is obtained, any information deficiencies are resolved, and to validate the information received utilizing systems applications.- Processing cases within client-specific case managements systems for which training will be provided.  The administrator will ensure the accuracy of data input into the applications used to process the legal case and the accuracy and correctness of all outgoing correspondence.- Interpreting guidance provided by the FRTIB in accordance with the Code of Federal Regulations and applying the regulations, directives, and interpretations to determine the validity of incoming documents required by the specific workflow, including but not limited to:- Permissible payees and corresponding award amounts for qualifying court or administrative orders- Authorized third-party agents to transact business on participants’ accounts- Qualified exception to spousal requirements- Validity of allegations of fraud, forgery or identity theft regarding withdrawal of funds from a participant’s account- Providing timely responsive customer service to various inquiries from multiple sources and stakeholders, such as participants, confirmed or potential payees, legal representatives, and financial institutions.- Ensures work is processed in a timely fashion according to the requirements of the specific business function assignment.- Communicates effectively both orally and in writing with the FRTIB and TSP Contact Centers to provide information and obtain additional information pertinent to resolution of the legal case. The administrator will be required to communicate with participants, attorneys, third parties, financial institutions, government agencies, and potential (as well as confirmed) payees in accordance with the Privacy Act.- Performs other duties of a similar nature or level.Qualifications:Education and ExperienceBachelor’s degree and 4 years of relevant experienceKnowledge of/ POSITION COMPETENCIES:- Strong analytical skills.- Familiarity with the U.S.C., C.F.R., and the Privacy Act; legal experience or background, such as a paralegal certificate, preferred.- Strong communication (written and verbal) skills required to communicate effectively with participants and potential payees- Attention to detail and strong organizational skills.- Strong customer service skills.- Self-motivated, dynamic work ethic to ensure maximum customer satisfaction is delivered.- Commitment to excellence in all work situations.- Working knowledge and experience of computer applications, including MS Office, and/or business office systems.Professionalism and quality customer service skills in:- Multi-tasking and prioritizing competing deadlines.- Handling difficult and sensitive situations, using sound and independent judgment within general policies and guidelines.- Communicating effectively with co-workers, superiors, the general public, and others sufficient to exchange or convey information.
Category
Legal
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-VA-Fairfax
ID 37459
Work Location US-MS-Pascagoula
If you love high profile and challenging programing projects supporting the US Navy- Serco has a great opportunity for you!  The TSM analyst will support the DDG51 program in Pascagoula MS.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. The successful candidate will be integrated into the program management team overseeing the construction of the newest Arleigh Burke destroyers and assist with the tracking and reporting of discrepancies found during the construction and test of the ships. In this role, you will:- Monitor the input, reporting and resolution of discrepancies found during the construction including QA Surveillance, Test Witnessing, compartment completion inspections, corrective action requests, and sea trial events.- Develop and maintain ship unique databases for to capture input in the DDG51 provided applications of ETC and TSM.- Monitor workflow of discrepancies through the system and produce status reports.- Assist in the screening and resolution of trial cards before, during and after sea trials.- Provide information and help develop reports for the program.- Analyze data to identify trends and potential problems to the program.- Other duties as assigned.
Category
Engineering / Ship Construction
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-MS-Pascagoula
ID 37464
Work Location US-CA-Camp Pendleton
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. The DOL VETS TAP program needs skilled and compassionate Senior Employment Navigators who can assist military personnel in their transition to civilian occupations and providing individual counseling on the job search process. Senior Employment Navigators would be expected to assess the transitioning Servicemember and/or transitioning spouse’s acquired skills via tools/software provided and assist with career exploration and translating their military experience desired by future employers. Senior Employment Navigators would also be expected to connect transitioning Servicemembers and/or spouses to DOL government and non-government partners as well as American Job Centers based on the Servicemember and/or spouse’s needs. Some travel may be required.  In this role, you will:- Listen to Service Members, analyze their expressed needs, suggest solutions, and action plans. - Provide job search guidance and career advice; assure the transitioning service member (TSM) understands and can access available resources. - Assist with job matching of vacancy postings, with TSM’s skills and work requirements.- Provide labor market information, identify companies and industries in specific areas, capture skills and experience required in certain areas, and offer advice on how to apply for jobs.- Possess extensive knowledge of the current labor market information.- Provide resume and cover letter advice.
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-CA-Camp Pendleton
ID 37462
Work Location US-VA-Norfolk
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. The DOL VETS TAP program needs skilled and compassionate Senior Employment Navigators who can assist military personnel in their transition to civilian occupations and providing individual counseling on the job search process. Senior Employment Navigators would be expected to assess the transitioning Servicemember and/or transitioning spouse’s acquired skills via tools/software provided and assist with career exploration and translating their military experience desired by future employers. Senior Employment Navigators would also be expected to connect transitioning Servicemembers and/or spouses to DOL government and non-government partners as well as American Job Centers based on the Servicemember and/or spouse’s needs. Some travel may be required.  In this role, you will:- Listen to Service Members, analyze their expressed needs, suggest solutions, and action plans. - Provide job search guidance and career advice; assure the transitioning service member (TSM) understands and can access available resources. - Assist with job matching of vacancy postings, with TSM’s skills and work requirements.- Provide labor market information, identify companies and industries in specific areas, capture skills and experience required in certain areas, and offer advice on how to apply for jobs.- Possess extensive knowledge of the current labor market information.- Provide resume and cover letter advice.
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Norfolk
ID 37463
Work Location US-CA-Camp Pendleton
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach.  The ideal Lead Employment Navigator candidate would have excellent time management skills, able to work independently, able to respond to inquiries, and, if necessary, work remotely. The Lead Employment Navigator should have prior experience providing Military Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools.  In this role, you will:- Listen to Service Members, analyze their expressed needs, suggest solutions, and action plans. - Provide job search guidance and career advice; assure the transitioning service member (TSM) understands and can access available resources. - Assist with job matching of vacancy postings, with TSM’s skills and work requirements.- Provide labor market information, identify companies and industries in specific areas, capture skills and experience required in certain areas, and offer advice on how to apply for jobs.- Possess extensive knowledge of the current labor market information.- Provide resume and cover letter advice.- Assist with training and mentoring other TAP career counselors as well as possess the sound organizational and positive leadership skills for site management support.- May work extended hours, including weekdays, weekends, and some holidays, and be able to perform administrative functions for the office. - Reports to the Regional Manager.
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-CA-Camp Pendleton
ID 37461
Work Location US-VA-Norfolk
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach.  The ideal Lead Employment Navigator candidate would have excellent time management skills, able to work independently, able to respond to inquiries, and, if necessary, work remotely. The Lead Employment Navigator should have prior experience providing Military Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools.  In this role, you will:- Listen to Service Members, analyze their expressed needs, suggest solutions, and action plans. - Provide job search guidance and career advice; assure the transitioning service member (TSM) understands and can access available resources. - Assist with job matching of vacancy postings, with TSM’s skills and work requirements.- Provide labor market information, identify companies and industries in specific areas, capture skills and experience required in certain areas, and offer advice on how to apply for jobs.- Possess extensive knowledge of the current labor market information.- Provide resume and cover letter advice.- Assist with training and mentoring other TAP career counselors as well as possess the sound organizational and positive leadership skills for site management support.- May work extended hours, including weekdays, weekends, and some holidays, and be able to perform administrative functions for the office. - Reports to the Regional Manager.
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Norfolk
ID 37475
Work Location US-VA-Herndon
Serco supports the Centers for Medicare & Medicaid Services, a federal agency within the United States Department of Health and Human Services that administers the Medicare program and works in partnership with with state governments to continue supporting eligibility determinations for consumers purchasing health insurance through the Federal Health Insurance Exchanges. We are seeking a Lead Software Engineer with a focus on JAVA to join our team in Herndon, VA.  You will be part of a 100+ member team that works closely with the customer and other Serco teams to deliver quality systems.  Anand Padmanaban, (LinkedIn Profile) leads this team with over 20 years’ experience managing teams across technologies and locations, re-engineering applications, migrating applications from old legacy platform to newer ones, adopting cloud strategies, coordinating with vendors and third party consultants. The team has received an Excellent rating and has been recognized by the Department of Health and Human Services for their outstanding contributions to the contract and program. In this role you will:Designs, modifies, develops, writes and implements software programming applications. Supports and/or installs software applications/operating systems. Participates in the testing process through test review and analysis, test witnessing and certification of software. Designs, plans, and coordinates work teams. Provides technical support to project team members. 
Category
Information Technology
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Herndon
ID 37424
Work Location US-VA-Herndon
The Employee Support Designer III acts as a senior performance support and instructional designer for multiple projects. The Employee Support Designer III is responsible for leading the analysis, design and development of instruction and/or performance systems on assigned projects. This position is within a Program Management Office responsible for overseeing multiple functions. Provides employee support and knowledge management services. Full-time remote work is currently in effect due to the pandemic. When it is safe to return to work, this role will primarily be located in Serco’s Herndon, VA office or Serco's Bethesda, MD Office. Weekly work-from-home days are allowed for all candidates.Responsibilities:- Utilizes the instructional systems development process to analyze, design, develop, and implement instruction and performance support solutions.- Promotes design innovation throughout the company.- Acts as a mentor to team in creating related training products such as job aids, web pages, storyboards, course outlines, and online courses.- Reviews products for writing standards and sensible course or task flow.- Selects methods, techniques and evaluation criterion for obtaining results.- Develops and presents instructional and performance support design training and product presentations to in-house employees and customers.- Maintains records of program evaluation and follows up to determine applicability and relevance of course materials and/or effectiveness, efficiency and satisfaction.- Participates in creating system documentation.- Displays exceptional interpersonal, communication (both written and oral) and organizational skills, and the ability to prioritize multiple tasks for themselves and others.- Works with minimum of supervision from the project manager.- Familiar with standard concepts, practices, and procedures within a particular field.- Relies on extensive experience and judgment to plan and accomplish goals.- Performs a variety of tasks. Works under general supervision.  - Typically reports to a supervisor or manager.- A wide degree of creativity and latitude is required. 
Category
Training
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-VA-Herndon
ID 37440
Work Location US-VA-Manassas
 Logistics Analyst IV - 37440 If you love high profile and challenging programing projects supporting the US Navy- Serco has a great opportunity for you!  This Logistics Analyst IV position will be on a dynamic team, programing ship systems at our Manassas, Virginia location.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. In this role, you will: - Draw on knowledge, expertise, and experience as lead Preventive Maintenance System (PMS) consultant for US Navy Program Office for submarine sonar systems.  - Collaborate with Serco-Government team to integrate all aspects of logistical support for US Navy submarines, including PMS, Training, Supply Support, and Integrated Technical Manuals.  - Coordinate government and industry efforts to maintain maintenance requirements and update maintenance procedures.  - Research and develop maintenance requirements for new and updated sonar software and hardware systems.  - Develop new and improved maintenance requirements for existing systems. Respond to fleet, government, and industry reports detailing difficulties with PMS procedures.  - Provide weekly reports on maintenance program.
Category
Logistics
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Manassas
ID 37446
Work Location US-DC-Washington
If you love important, meaningful, and challenging projects and supporting the US Navy –Serco has a great opportunity for you!  Serco supports the Navy as prime for the Amphibious Warfare program. This position supports the Landing Craft Division in the procurement and life cycle management of the Navy’s Landing Craft, Utility (LCU) 1700, a replacement to the current LCU 1610. This position is contingent upon your ability to obtain and maintain a DoD SECRET level clearance. You will be part of a stellar 5-person team that consists of Acquisition Program Analysts, as well as a broader team of on-site representatives that work in the fleet and other shipbuilder and government contractors.  In this role you will: - Provide program management and direct acquisition support to the LCU 1700 program. - Analyze new construction shipyard performance by monitoring the Contract Data Requirements List (CDRLS), and track progress of the deliverables involved with detailed design, construction, and product support. - Coordinates with the technical community on the and presentations covering technical and programmatic issues to the government. - Track production percentages against the Integrated Master Schedule (IMS), identifying problems for management attention, research, and provide solution options. - Develop White Papers by coordinating with the technical community and the fleet on various issues impacting the LCU 1700 program.- Participate in regularly scheduled meetings with the LCU 1700 team including Staff Meetings, Task Planning Sheet (TPS) reviews, Risk Management Board meetings and other relevant meetings; taking minutes and identifying and tracking action items to resolution.- Provide analysis and metrics for issues that arise in the LCU 1700 Program; i.e. late delivery analysis, delay claim analysis, and other availability issues.- Organize and maintain Program tracking files/tools on the Integrated Data Environment (IDE) database.- Work with Configuration Management Team to research contractual questions, address contract modifications, and track Contract Problem Identification Reports to completion.- Provide timely and efficient responses for all urgent LCU 1700 tasking.- Ensure a detailed breakdown is provided for LCU 1700 Transition Plan issues that arise during availabilities in order to deliver craft by their Contractual Delivery Date.- Ensure LCU 1700 program correspondence and deliverables are in accordance with Serco's Quality Assurance Program.- Assist and provide analysis for issues that arise in the LCU 1700 Program such as late delivery analysis, delay claim analysis, and other availability issues as needed. - Work with the Serco Integrated Data Environment (IDE) team in ensuring the seamless workflow of customer deliverables in the database. - Perform additional duties and responsibilities as assigned.
Category
Other
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-DC-Washington
ID 37413
Work Location US-FL-N/A
 Business Development Director will own the following activity:- Win Strategy formulation, capture execution, and proposal development for large MS&T and other pursuits.- Support MS&T pipeline reviews and metric assessments to include: Pipeline metrics, Win/Loss rates, Submits/Awards, and Marketing.- Identification of new winnable opportunities in the US Navy, US Air Force, US Army, USMC and internationally.- Expand business strategic focus appropriately.- Dramatically increase size of MS&T bid pipeline.- Work with ideal partners for new work (prime and sub) to increase Pwin and increase Serco participation on team(s).- Identify international opportunities and run them through the business unit review for linkage to Serco Inc. strategy.- Perform the duties of interim PM where necessary.- Convert capture strategies and execution into proposal writing (both pre-RFP and post-RFP).
Category
Business Development/Proposals
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-FL-
ID 37453
Work Location US-SC-Shaw AFB
United States Air Force Central Command (USAFCENT) is the Air Force Service Component of United States Central Command (USCENTCOM), a joint Department of Defense combatant command responsible for U.S. security interests in 27 nations that stretch from the Horn of Africa through the Persian Gulf region, into Central Asia. This position supports USAFCENT A1. In this Military Postal Operations Support Subject Matter Expert (SME) role, you will: - Assist USAFCENT A1 with implementing command-wide operational policy and procedural guidance for postal activities to comply with various DoD, USPS, USCENTCOM, USAFCENT, and USAF directives and policies. - Assist with managing the Mail Isolation Control & Tracking (MICT) inspection process for USAFCENT locations in the USCENTCOM AOR to ensure compliance with postal policies, regulations, and directives as applicable.- Assist with developing inspection methods and criteria to effectively measure and rate compliance. - Publish inspection standards and provide written reports to inspected activities and assist USAFCENT with annual postal operations in accordance with DoD requirements.Duties and responsibilities of this position include but are not limited to;- Modify and publish inspection checklists as changes are made to DoD and other directives.- Analyze inspection results to identify trends which require emphasis on additional training or development of Special Interest Items to focus proper attention on critical area of operations.- Assist with developing and implementing military postal operating procedures and command postal guidance for postal activities.- Provide field units with operating procedures, guidance, and policy on efficient postal operations, management, and mail processing.- Respond to command inquiries and provide responses to matters relating to postal operations and operational programs under the directorate.- Research new technologies for application and provide technical solutions to postal operations within the USCENTCOM AOR.- Preform as the Official Mail Manager SME for USAFCENT. Provide managerial and technical guidance for Official Mail Center operations in support of USAFCENT operational and exercise plans.- Recommend improvements for the official mail system to Official Mail Managers at Air Staff and Military Postal Service Agency based on observations, inspections, and evaluation reports.- Assist with oversight of the overall planning, direction, and timely execution of official mail service.- Assist with establishing procedures for Official Mail Centers to accept only outgoing official mail prepared according to DoD standards.- Contact activities to ensure appropriate coordination before inspection team(s) arrives.- Postal Finance Management: serve as SME on all postal finance matters.- Assist with developing policies and procedures that govern all aspects of the procurement, handling, sales, and reporting of all postage stock and stamp products.- Serve as the primary POC for all Custodians for Postal Effects/Stock Custodian matters.- Assist with the preparation of daily financial reports, monthly statement of operations, quarterly postal transaction reports, and other reports required by the USAF, Military Postal Service Agency, and USPS.
Category
Military Personnel Specialists
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-SC-Shaw AFB
ID 37451
Work Location US-KY-N/A
JOIN OUR TEAM to assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian.  Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task.  The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach.  Serco is looking for an experienced Program Support Specialist assisting management or clients by analyzing and coordinating services such as client programs, human resources, budget preparation and control, equipment utilization, records control, and special management studies by performing the following duties: In this role, you will:- Review, prepare, develop, and modify reports and/or client programs and policies.- Perform various clerical and administrative support tasks. - Review travel authorization requests and expense reports and track travel expenses.- Assist with the coordination of virtual platform licenses.- Maintain staffing rosters, access to training database, as well as track training completion status.- Assist with timekeeping processes.- Coordinate meetings and take meeting minutes.
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-
ID 37454
Work Location US-VA-Fairfax
Data Entry Operator I – Fairfax, VA If you love a high energy and professional environment - Serco has a great opportunity for you! The Data Entry Operator I – Full Time will be on a dynamic team, supporting customers with processing their retirement pensions at our Fairfax, VA location. Bring your expertise and collaborative skills to make an impact towards servicing our retirees. Serco and FRTIB protects the retirement security of over 35 million Americans in single employer and multiemployer pension plans. Our goal is to provide the highest level of customer support and to work to protect workers and retirees hard earned pension benefits. Job Description:  In the Data Entry Operator I – Full Time role you will: The Data Entry Operator I is part of a small, dynamic team, supporting the Federal Retirement Thrift Investment Board's (FRTIB) Thrift Savings Plan (TSP). The TSP is the largest defined contribution plan (401-K Like) in the world and serves active and separated Federal employees and the US Military. The Data Entry Operator I is currently needed to key forms used by the TSP as part of the plans operational processing. Work commences with basic forms and Operators progress to more complex forms. Qualifications:  To be successful in this roll, you will have:- High School diploma or general education degree (GED)- Must pass typing assessment with a minimum 40 words per minute rate- Attention to detail and accuracy If you are interested in supporting and working with our PBGC Team and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!
Category
Administrative/Clerical
Position Type
Full-Time
Security Clearance
NACI
Recruiting Location : Location
US-VA-Fairfax
ID 37443
Work Location US-CA-Redding
Are you an air traffic controller looking for a challenging and exciting career? Serco has a great opportunity for you located in Redding, CA! Serco Inc. along with our parent company Serco Group is the largest non-government provider of Air Traffic Control (ATC) services in the world. It is our goal to promote the development of aviation and provide safe, efficient and courteous service to our customers and users of our services. Bring your air traffic skills and join the best team. Serco Inc. is a federal government contractor that provides air traffic control services at Federal Aviation Administration (FAA) Contract Towers (FCTs), Non-Federal Contract Towers (NFCT), Remote Air Traffic Control Towers and Ramp Control Services in 12 western states.  Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include: - Answering radio calls from arriving and departing aircraft.- Issuing landing/takeoff instructions.- Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity.-  Issuing air traffic clearances.-  Providing advice based on their own observations and information from the National Weather - Service, IFR control facilities, flight service stations, pilots, and other sources.-  Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities.-  Transferring control to receiving facilities when aircraft leave their airspace and receiving control of aircraft coming into their airspace.-  Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment.-  Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties.-  Coordinating with and issuing instructions to airport vehicles and personnel.-  Maintaining and disseminating records of daily operations-  Other duties as assigned Prior to being considered for this position, applicants must: - Be available for work within 60 days.- Have a current FAA Class II Medical Certificate (FAA Form 8500-9).- A list of FAA Aviation Medical Examiner (AME) in your area can be found at: http://www.faa.gov/pilots/amelocator/.- Have (1) a copy of their last FAA Airman Certificate with a Control Tower Operator (CTO) Rating and in accordance with FAR 65.39, applicant “must have satisfactorily served as an air traffic control tower operator with a facility rating…for at least 6 months...”, or have (2) a copy of their last FAA Airman Certificate with a Credential as an Air Traffic Control Specialist and have held a Tower Rating for at least 6 months.- A replacement Airman Certificate can be ordered using the following website: http://www.faa.gov/licenses_certificates/airmen_certification/certificate_replacement/- Be eligible to work for Serco under the Federal Immigration Laws- Verify education and employment references from previous employer(s) including release of drug and alcohol records.- Receive a negative result on a pre-employment drug screen.- Be able to receive an interim security suitability clearance granted by FAA Security derived from a public trust background check.- Establish proof of identity and eligibility to work in the United States. If you are interested in being part of a team that promotes the development of aviation and provides safe, efficient and courteous service to our customers and users of our services and you meet the requirements listed above, then submit your application now for immediate consideration. It only takes a few minutes and could change your career! The rate of pay for this position is $33.63 per hour.
Category
Aviation
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-CA-Redding
ID 37444
Work Location Diego Garcia
As the, Systems Administrator, Diego Garcia Serco-NA, in conjunction with the newly formed United States Space Force (USSF) you will be responsible for tracking all man-made objects in orbit. This mission is vital to keeping existing satellites safe and to provide critical information to organizations launching new satellites in the future. One of the assets USSF uses to accomplish this mission is the Ground-based Electro Optical Deep Space Surveillance (GEODSS) System. This optical sensor is employed at three (3) different locations around the world (White Sands Missile Range, New Mexico; Diego Garcia, British Indian Ocean Territory; and Maui, Hawaii) and helps track the objects in deep space orbit (altitude of 10,000 to 45,000 km). Come join the team that provides this service to United States. You will help operate and maintain three (3), one-meter telescopes equipped with highly sensitive digital cameras. You’ll respond to Government tasking to obtain metric observations of specific objects daily and help maintain the sensors, support equipment, and the facility that houses it at Detachment 2, Naval Support Facility in Diego Garcia, British Indian Ocean Territory (BIOT). This is a unique worksite, so being a part of the Serco-NA GEODSS Team, you will be offered Special Incentives: - Free Internet,- Meal allowances,- Competitive salaries,- Retention Bonus,- Paid Time-Off, and many moreAs the, Systems Administrator,  at Diego Garcia your duties and responsibilities (include but is not limited to the following): - Perform scheduled and unscheduled maintenance and repair of assigned electro-optical, electro-mechanical, communications and video equipment in accordance with instructions, procedures, and directives.- Use error logs, operational logs, and maintenance documentation to analyze O&M performance and effectiveness.- Maintain data processing software, database, and system files; Perform software installation and system reconfiguration; Maintain system administration related documentation.- Provide communications and networking support; Troubleshoot software-related outages, back up data, and restore operations; Detect and correct faulty computer systems processes and replace, restore and/or delete corrupt or faulty files.- Request Technical Order changes and improvements through the proper channels using the appropriate forms, regulation, and procedures.- Perform EMSEC inspections, gather EMSEC data.- Perform small computer installation and maintenance including installation, checkout, and administration.- Provide, monitor, and control user accounts and access to assure GEODSS system integrity and operability.- Synchronize Data Processing Group and Sensor Control Group computers to Universal Time Coordinated (UTC).- Complete calibrations of optical sensors; Conduct mount calibrations to assure mission accomplishment.- Monitor disk space/fragmentation and balance disks; Perform Periodic Maintenance of mission system software.- Implement and maintain an annual Mission System Software Maintenance Plan.- Maintain continuity of site operations by performing actions such as electronics racks resets, sensor controller reboots, sensor power up and power down, sensor brakes resets, communications patch panel reconfigurations, emergency generator operation, and bring up and shut down SOC systems within the site's privileges.- Assure servers, workstations and communications devices are backed up for catastrophic recovery and change management rollbacks.- Perform inventory control and accounts for mission computer equipment; Conduct annual physical inventory of all Government-furnished IT equipment; Submit end-user IT equipment requirements.- As Unit Cybersecurity Representative report threats, vulnerabilities, and security incidents to the customer and network service provider; submit incident and status reports; clean or sanitize information systems as required- Comply with all service provider network security notices in the timeframe specified and report completion- Validate user access privilege levels and special handling requirements; perform user account management- Perform annual Cyberspace Defense Analysis self-assessments, document results.- Act as KMI Operating Account Agent (KOAA).- Manage & secure COMSEC material; Report known or suspected COMSEC deviations/incidents to the KOAM.- Coordinate any local changes impacting the Mission System RMF package.- Interface with other Contractors and Government agencies in support of GEODSS and related systems; attend meetings and conferences as required; provide testing support to Government and sustainment contractor. 
Category
Information Security/Cyber
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
IO-Diego Garcia
ID 37331
Work Location US-KY-Elizabethtown
JOIN OUR TEAM to assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian.  Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task.  The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach.  Serco is looking for an experienced Program Support Specialist assisting management or clients by analyzing and coordinating services such as client programs, human resources, budget preparation and control, equipment utilization, records control, and special management studies by performing the following duties: In this role, you will:- Review, prepare, develop, and modify reports and/or client programs and policies.- Perform various clerical and administrative support tasks. - Review travel authorization requests and expense reports and track travel expenses.- Assist with the coordination of virtual platform licenses.- Maintain staffing rosters, access to training database, as well as track training completion status.- Assist with timekeeping processes.- Coordinate meetings and take meeting minutes.
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-KY-Elizabethtown
ID 37108
Work Location US-DC-Washington
If you desire an opportunity to help the Navy and Marine Corps, Serco has a great opportunity for you! As a mid-level Test and Evaluation (T&E) Engineer, you will be on a team that is evaluating the delivery of new amphibious landing craft classes of vessels to the fleet. Out of our Washington, DC location, you will work closely with Government and commercial T&E professionals as well as commercial shipbuilders and Operational Test Agencies. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors and marines. This position is contingent upon your ability to maintain your DoD SECRET level clearance. Serco supports the US Navy as a prime contractor providing amphibious warfare and expeditionary professional support services. Our Amphibious Warfare Operation provides critical services to nearly all US Navy amphibious ships and craft. In this role, you will:- Provide Amphibious Craft Test and Evaluation (T&E) support.- Develops briefs,- Provides schedule analyses.- Assist in the drafting of major T&E documentation.- Review Contract Data Requirements List Items (CDRLs)- Coordinate Developmental/Operational/Live Fire T&E (LFT&E) support- Develop and review test plans/reports.
Category
Engineering / Ship Construction
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-Washington
ID 35472
Work Location US-FL-Doral
Job Title: General Clerk IIIIf you love a high energy and professional environment - Serco has a great opportunity for you! The General Clerk III will be on a dynamic team, supporting customers with processing their retirement pensions at our Doral, FL location. Bring your expertise and collaborative skills to make an impact towards servicing our retirees.Serco and PBGC protects the retirement security of over 35 million Americans in single employer and multiemployer pension plans. Our goal is to provide the highest level of customer support and to work to protect workers and retirees hard earned pension benefits. Job Description:  In the General Clerk III role you will: The General Clerk III acts as a liaison between our government customer and its participants. Effectively resolves customer issues, requests and inquiries. Provides base level customer service. Responsibilities include, but are not limited to: managing inbound calls in a timely manner, following call center scripts when handling different topics, identifying customer needs, providing basic information, researching participant accounts, addressing basic questions or issues, providing an accurate and efficient response, keeping accurate records of all conversations, and meeting contractual qualitative and quantitative targets. Performs tasks associated with call handling to include basic plan and participant file research and updates.  Has knowledge of commonly used concepts, practices and procedures as it relates to benefits administration. Relies on instructions and pre-established guidelines to perform the functions of the job. Primary job functions do not typically require exercising independent judgment. Works under immediate supervision and reports to a supervisor. Will occasionally be required to work shift from 10:30 am to 7:00 pm. Qualifications:  To be successful in this roll, you will have:- Education: High School Diploma or GED- General Experience: Two years of related experience. Must be able to exercise analysis and experience in selecting documented procedures to follow in searching for, interpreting, selecting, or coding items to be entered from a variety of source documents.- Skills: Microsoft Office knowledge and experience. If you are interested in supporting and working with our PBGC Team and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!  
Category
Customer Service
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-FL-Doral
ID 37447
Work Location US-VA-N/A
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans, while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach.  In this role, you will:- Guide the transitioning Military Servicemembers in identifying goals, while also assisting them with recognizing any employment or education gaps.- Conduct large group instruction and provide individual counseling on the job search process.- Mentor and assist in the training of Employment Facilitators new to the program.
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
US-ME-
ID 35970
Work Location US-VA-Norfolk
Position SummaryDirectly reports to Ship Program Manager (SPM) and the homeport Senior Program Manager Representative (PMR) on the status of pre-planning, production, financial, testing and completion of modernization work accomplished by Master Ship Repair (MSR) Shipyards and Alteration Installation Teams (AIT’s).  Position requires close coordination with NAVSEA Program Manager Representatives (PMRs).  Duties and Responsibilities          Function as the modernization and integration representative for execution, engineering, logistic and programmatic support and interface between RMC funded activities for all program alterations. Interface with the maintenance teams within the RMC and CNSL. Maintain tracking on status of pre-planning, production, financial, testing and completion of modernization work. Provide/track advance-planning support for all modernization alterations to include ship checks, document preparation and manpower and availability analysis review Monitor reports on adherence to production and test milestone schedules, financial monitoring and reporting of overall chief of naval operations (CNO) availability Collect, analyze, interpret and develop highly complex specialized information on modernization production.  Analyze and evaluate the effectiveness of program operations in meeting established goals and objectives Coordinate with ISEAs/PARMs to identify and document issues of possible concern to the program office as they relate to FMP alteration development or Installation. Provide support to the RMC in the validation of alteration maturity for Program alterations that are executed by Alteration installation teams at the RMC.  Manage lessons learned efforts in conjunction with various RMCs, Planning Yards, industry teams, and other related program offices within the Department of Defense to improve cost efficiency of ship alteration installations and provide feedback to these activities so as to cause corrections to designs and work specifications.  Provide support to ship managers by providing feedback on Ship changes during execution. Represent post‐availability lessons Learned/hotwash review meetings and at meetings relevant to modernization. Provide presentation material, point papers, issue papers and other correspondence relating to the development and execution of FMP ship alterations. Provoide support analyzing CNO availability cost data, establishing appropriate metrics of alteration effectiveness, and provide recommendations. Facilitate and monitor new technology initiatives (Prototypes, Etc.). Provide coordination and liaison efforts to ensure that the right Ships are selected to support test initiatives based on TYCOM/RMC interest, as well as Individual ship deployment and training schedules. Provide feedback to prototype sponsor (warfare center, ONR, others) on effectiveness of test effort. Monitor CASREP, TAVR and other message traffic for potential program office impact. When requested by the RMC, liaison directly with individual warfare centers to assist in ship class or lifecycle issue resolution. Participate in fleet‐sponsored conferences that have the potential to result in requests to develop modernization alterations to mitigate maintenance‐related downtime of equipment or systems. Maintain a regular Interface with leadership on specific modernization requests anticipated from the fleet. Performs additional duties and responsibilities as assigned by the lead Program Manager Representative.
Category
Navy
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Norfolk
ID 37349
Work Location US-FL-Jacksonville
As the Shipboard Supervisor, you will manage a team of installers who are responsible for installing, servicing, and repairing structures and major components on US Navy Ships.You will be responsible for scheduling and overseeing the installation of products. You will ensure adherence to contract specifications and established policies and procedures while applying appropriate safety techniques of the work performed onboard ships.You will play a critical role in ensuring that successful and safe work is performed onboard our United States Navy Ships which is vital to our Mission to Protect and Serve our Military. As the, Shipboard Supervisor, you will perform the following typical tasks:- Responsible for managing fabrication and assembly of various electromechanical and electronic assemblies within you team - Supervise the team to make sure they are following blueprints, guidelines, and/or diagrams to completed and successful tasks within in deadlines. - Provide technical guidance to the team and review the work for compliance within accepted practices. - Work as the general supervision that all safety guidelines are followed- Rely on your experience and judgment to plan and accomplish goals for the installation team.
Category
Project/Program Management
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-FL-Jacksonville
ID 37436
Work Location CA-ON-Ottawa
Working in a face paced team based multi disciplined environment, while collaborating with others, the Junior Designer/Drafter will contribute to the creation or revisions of 2D functional or detail/production drafting for ship, vessel and boat design/fabrication in any one of the following disciplines:- hull and primary structural detail design and/or secondary structural steel outfitting detail design (hot work)- mechanical equipment and distributed systems outfit (pipe, and/or HVAC and/or electrical/cable) detail design (cold work)- joiner outfitting, general equipment, and interior space arrangements detail design.
Category
Engineering
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
CA-ON-Ottawa
ID 37442
Work Location Diego Garcia
As the, Sensor Operator/ Eng Tech I, in Diego Garcia Serco-NA, in conjunction with the newly formed United States Space Force (USSF) you will be responsible for tracking all man-made objects in orbit. This mission is vital to keeping existing satellites safe and to provide critical information to organizations launching new satellites in the future. One of the assets USSF uses to accomplish this mission is the Ground-based Electro Optical Deep Space Surveillance (GEODSS) System. This optical sensor is employed at three (3) different locations around the world (White Sands Missile Range, New Mexico; Diego Garcia, British Indian Ocean Territory; and Maui, Hawaii) and helps track the objects in deep space orbit (altitude of 10,000 to 45,000 km).Come join the team that provides this service to United States. You will help operate and maintain three (3), one-meter telescopes equipped with highly sensitive digital cameras. You’ll respond to Government tasking to obtain metric observations of specific objects daily and help maintain the sensors, support equipment, and the facility that houses it at Detachment 2, Naval Support Facility in Diego Garcia, British Indian Ocean Territory (BIOT).This is a unique worksite, so being a part of the Serco-NA GEODSS Team, you will be offered Special Incentives: - Free Internet,- Meal allowances,- Competitive salaries,- Retention Bonus,- Paid Time-Off, and many more. As the, Sensor Operator/Eng Tech I, at Diego Garcia your duties and responsibilities (include but is not limited to the following): - Complete and maintain certifications from company-provided Optical Sensor operator training.- Perform sensor operations, area searches and other sensor support tasks.- Accomplish Higher Headquarters taskings and reporting requirements issued by JSpOC in the Consolidated Tasking List (CTL) and associated updates.- Accomplish mission scheduling before the start of the operational period by identifying taskings to be accomplished during the operational period: routine and special metric taskings, SOI signature gathering and raw video collection.- Schedule observation attempts to provide time separation within weather, equipment, and tasking constraints based on collection requirements.- Perform manual scheduling, special sensor settings, and other special techniques.- Complete 100 percent of SOI-tasked objects each month; maintain workload data on number and frequency of SOI taskings.- When directed by JSpOC, accomplish CalSat tracking at specified frequencies with each available sensor.- Perform required post-mission activities, including maintaining any applicable operations logs, recorded data, and workload data. Document operations, security events, equipment status, authorized software changes, shift changes, changing of the Zulu day, and any other significant events in an operations log.- Complete sensor and mount calibrations in accordance with GEODSS Technical Orders (TOs).- Perform assignments relative to the implementation, operation, and maintenance of equipment and facilities requiring knowledge of communications equipment/procedures and the ability to operate radio/communications equipment, sensors and other consoles, computers, recording instrumentation, and other instrumentation and/or equipment peculiar to the GEODSS system.- Complete initial and monthly recurring training and maintain certification for operations positions. Complete Government and corporate ancillary training.- Perform operational checkout and pre-mission preparations for systems and equipment.- Comply with all security procedures for Operations Security (OPSEC) and Communications Security (COMSEC).- Assist electronic technicians in the daily operational and performance checkout of equipment and systems.- Provide coordination and controls resources including recording media, safety, and security in support of the site mission.- In time of crisis, supports other services to increase the security and well-being of the site.- Assist with maintaining site operations procedures.- Assist other Space Sensor Program sites as needed.
Category
Operations Management
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
IO-Diego Garcia
ID 37441
Work Location US-CA-San Diego
If you love high profile and challenging projects supporting the US Navy, Serco has a great opportunity for you!  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. The Marine Electrical Tradesman works on a team supporting cabling, equipment, and C5ISR system installations. The Marine Electrical Tradesman is responsible for fabrication and assembly of various electromechanical and electronic assemblies. This position must follow blueprints, guidelines, and/or diagrams to complete tasks. The Marine Electrical Tradesman may perform duties as a fire watch and/or welder's helper; as well as assembling large scale and intricate mechanical assemblies. Installation experience should include:-Moving and un-crating of equipment -Installation of electronic equipment, ducts, cableways, cables, lagging, -Assembling both large scale and intricate mechanical assemblies -Working with blueprints, assembly drawings and sketches in completing a wide variety of assembly and subassembly tasks.-Familiar with standard concepts, practices and procedures within field. -Use of power tools The Marine Electrical Tradesman receives technical guidance, as required, from supervisor or higher level technician, and work is reviewed for compliance with accepted practices. Relies on limited experience and judgment to plan and accomplish goals.  Work is performed onboard U.S. Naval Ships and military installations requiring the ability to work in areas with drafts, noise, and temperature variation.  
Category
Engineering
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-CA-San Diego
ID 37439
Work Location US-UT-Provo
Are you an air traffic controller looking for a challenging and exciting career? Serco has a great opportunity for you located in Provo, UT! Serco Inc. along with our parent company Serco Group is the largest non-government provider of Air Traffic Control (ATC) services in the world. It is our goal to promote the development of aviation and provide safe, efficient and courteous service to our customers and users of our services. Bring your air traffic skills and join the best team. Serco Inc. is a federal government contractor that provides air traffic control services at Federal Aviation Administration (FAA) Contract Towers (FCTs), Non-Federal Contract Towers (NFCT), Remote Air Traffic Control Towers and Ramp Control Services in 12 western states.  Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include: - Answering radio calls from arriving and departing aircraft.- Issuing landing/takeoff instructions.- Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity.-  Issuing air traffic clearances.-  Providing advice based on their own observations and information from the National Weather - Service, IFR control facilities, flight service stations, pilots, and other sources.-  Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities.-  Transferring control to receiving facilities when aircraft leave their airspace and receiving control of aircraft coming into their airspace.-  Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment.-  Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties.-  Coordinating with and issuing instructions to airport vehicles and personnel.-  Maintaining and disseminating records of daily operations-  Other duties as assigned Prior to being considered for this position, applicants must: - Be available for work within 60 days.- Have a current FAA Class II Medical Certificate (FAA Form 8500-9).- A list of FAA Aviation Medical Examiner (AME) in your area can be found at: http://www.faa.gov/pilots/amelocator/.- Have (1) a copy of their last FAA Airman Certificate with a Control Tower Operator (CTO) Rating and in accordance with FAR 65.39, applicant “must have satisfactorily served as an air traffic control tower operator with a facility rating…for at least 6 months...”, or have (2) a copy of their last FAA Airman Certificate with a Credential as an Air Traffic Control Specialist and have held a Tower Rating for at least 6 months.- A replacement Airman Certificate can be ordered using the following website: http://www.faa.gov/licenses_certificates/airmen_certification/certificate_replacement/- Be eligible to work for Serco under the Federal Immigration Laws- Verify education and employment references from previous employer(s) including release of drug and alcohol records.- Receive a negative result on a pre-employment drug screen.- Be able to receive an interim security suitability clearance granted by FAA Security derived from a public trust background check.- Establish proof of identity and eligibility to work in the United States. If you are interested in being part of a team that promotes the development of aviation and provides safe, efficient and courteous service to our customers and users of our services and you meet the requirements listed above, then submit your application now for immediate consideration.  It only takes a few minutes and could change your career! The rate of pay for this position is $31.50 per hour.
Category
Aviation
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-UT-Provo
ID 37431
Work Location US-CA-Modesto
Are you an air traffic controller looking for a challenging and exciting career? Serco has a great opportunity for you located in Modesto, CA! Serco Inc. along with our parent company Serco Group is the largest non-government provider of Air Traffic Control (ATC) services in the world. It is our goal to promote the development of aviation and provide safe, efficient and courteous service to our customers and users of our services. Bring your air traffic skills and join the best team. Serco Inc. is a federal government contractor that provides air traffic control services at Federal Aviation Administration (FAA) Contract Towers (FCTs), Non-Federal Contract Towers (NFCT), Remote Air Traffic Control Towers and Ramp Control Services in 12 western states.  Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include: - Answering radio calls from arriving and departing aircraft.- Issuing landing/takeoff instructions.- Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity.-  Issuing air traffic clearances.-  Providing advice based on their own observations and information from the National Weather - Service, IFR control facilities, flight service stations, pilots, and other sources.-  Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities.-  Transferring control to receiving facilities when aircraft leave their airspace and receiving control of aircraft coming into their airspace.-  Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment.-  Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties.-  Coordinating with and issuing instructions to airport vehicles and personnel.-  Maintaining and disseminating records of daily operations-  Other duties as assigned Prior to being considered for this position, applicants must: - Be available for work within 60 days.- Have a current FAA Class II Medical Certificate (FAA Form 8500-9).- A list of FAA Aviation Medical Examiner (AME) in your area can be found at: http://www.faa.gov/pilots/amelocator/.- Have (1) a copy of their last FAA Airman Certificate with a Control Tower Operator (CTO) Rating and in accordance with FAR 65.39, applicant “must have satisfactorily served as an air traffic control tower operator with a facility rating…for at least 6 months...”, or have (2) a copy of their last FAA Airman Certificate with a Credential as an Air Traffic Control Specialist and have held a Tower Rating for at least 6 months.- A replacement Airman Certificate can be ordered using the following website: http://www.faa.gov/licenses_certificates/airmen_certification/certificate_replacement/- Be eligible to work for Serco under the Federal Immigration Laws- Verify education and employment references from previous employer(s) including release of drug and alcohol records.- Receive a negative result on a pre-employment drug screen.- Be able to receive an interim security suitability clearance granted by FAA Security derived from a public trust background check.- Establish proof of identity and eligibility to work in the United States. If you are interested in being part of a team that promotes the development of aviation and provides safe, efficient and courteous service to our customers and users of our services and you meet the requirements listed above, then submit your application now for immediate consideration. It only takes a few minutes and could change your career! The rate of pay for this position is $34.65 per hour.
Category
Aviation
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-CA-Modesto
ID 36899
Work Location US-KY-N/A
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. In this role, you will:- Analyze data to identify trends and potential technical and management problems. - Draft reports of findings along with related documentation for higher-level review.
Category
Other
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-
ID 37435
Work Location CA-ON-Ottawa
Working in a face paced team based multi disciplined environment, while collaborating with other designers and engineers to resolve design challenges, the Designer/Drafter will contribute to the creation of functional and/or production ready detailed 3D model designs and technical drafting for ship, vessel and boat design/fabrication in any one of the following disciplines:- hull and primary structural detail design and/or secondary structural steel outfitting detail design (hot work)- mechanical equipment and distributed systems outfit (pipe, and/or HVAC and/or electrical/cable) detail design (cold work)- joiner outfitting, general equipment and interior space arrangements detail design.
Category
Engineering / Ship Construction
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
CA-ON-Ottawa
ID 37437
Work Location CA-BC-North Vancouver
Working in a face paced team based multi disciplined environment, while collaborating with others, the Junior Designer/Drafter will contribute to the creation or revisions of 2D functional or detail/production drafting for ship, vessel and boat design/fabrication in any one of the following disciplines:- hull and primary structural detail design and/or secondary structural steel outfitting detail design (hot work)- mechanical equipment and distributed systems outfit (pipe, and/or HVAC and/or electrical/cable) detail design (cold work)- joiner outfitting, general equipment, and interior space arrangements detail design.
Category
Engineering
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
CA-
ID 37429
Work Location US-VA-Alexandria
If you aspire to a challenging project supporting the US Navy - Serco has a great opportunity for you! This Senior position will be on a dynamic team at our Alexandria, VA location. Bring your expertise and collaborative skills to make an impact on our military defense and our sailors.  Serco is seeking a Team Lead for technical support of the LHA(R) Class Program, in the Command, Control, Communications, Computers, Intelligence, Surveillance, and Reconnaissance (C4ISR)/Combat System (CS) technical support. This position is contingent upon you maintaining an active DoD SECRET level clearance. Serco supports the US Navy as a prime contractor for acquisition and technical support to the Amphibious Warfare Program Office.  You will be part of a 10-12-member team of Subject Matter Experts (SMEs) that work closely with the NAVSEA customer and other Serco technical support teams to deliver quality products in support of the LHA(R) Program.  SMEs provide systems engineering and technical expertise for C4ISR/CS shipboard system upgrades, integration, and configuration management. In this role, you will supervise a team that:- Develops Preliminary Engineering Change Proposals (PECPs), Waterfront Change packages, work items, and administrative package changes.- Develops response rationale for Government Furnished Information Deficiencies (GFIDs), Condition Reports, and Trial Cards.- Interfaces with the NAVSEA customer and supports meetings.- Integrates system changes to Government Furnished Information (GFI) including cable block diagrams and cable running sheets.- Uses AutoCAD to develop/update LHA(R) design documentation.- Provides coordination/liaison with other Government agencies to address and resolve C4ISR/CS technical issues.- Participates in LHA(R) shipboard trial events.
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Alexandria
ID 37434
Work Location US-KY-N/A
Serco is looking for an experienced CONUS Regional Manager for the DOL VETS TAP program, leading Facilitators and Site Supervisors who provide Transitioning Service Members (TSMs) (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools.  In this role, you will:- Experience overseeing the daily operations of services in a defined region including locations around the globe and geographically dispersed personnel.- Ability to perform additional tasks other than supervising include training personnel and ensuring policies and procedures are followed to meet client needs.- Experience producing weekly, monthly, quarterly, and annual reports and region service statistics and maintains working relationships with internal and external customers.
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-
ID 37433
Work Location US-AP-APO
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. The DOL VETS TAP program needs skilled and compassionate Senior Employment Navigators who can assist military personnel in their transition to civilian occupations and providing individual counseling on the job search process. Senior Employment Navigators would be expected to assess the transitioning Servicemember and/or transitioning spouse’s acquired skills via tools/software provided and assist with career exploration and translating their military experience desired by future employers. Senior Employment Navigators would also be expected to connect transitioning Servicemembers and/or spouses to DOL government and non-government partners as well as American Job Centers based on the Servicemember and/or spouse’s needs. Some travel may be required.  In this role, you will:- Listen to Service Members, analyze their expressed needs, suggest solutions, and action plans. - Provide job search guidance and career advice; assure the transitioning service member (TSM) understands and can access available resources. - Assist with job matching of vacancy postings, with TSM’s skills and work requirements.- Provide labor market information, identify companies and industries in specific areas, capture skills and experience required in certain areas, and offer advice on how to apply for jobs.- Possess extensive knowledge of the current labor market information.- Provide resume and cover letter advice.
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
JP-AP-Camp S D Butler
ID 37432
Work Location US-VA-Norfolk
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach.  The DOL VETS TAP program is in need of gifted and talented Installation Apprenticeship Counselors who have a passion for assisting transitioning military reach their civilian endeavors.  In this role, you will:- Provide information about benefits and entitlements, conduct large group instruction and individual counseling specifically regarding the availability of various apprenticeship programs, and able to assess the transitioning Military Servicemembers' personality and evaluate interests to matching apprenticeship opportunities.
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Norfolk
ID 37326
Work Location US-MS-Pascagoula
Sr. Shipboard Test Manager (Remote work within CONUS available) If you love high profile and challenging projects supporting the US Navy- Serco has a great opportunity for you! This Senior Test and Evaluation Analyst will be on a dynamic team, providing T&E expertise and planning support to one of the newest shipbuilding programs in the Navy. Bring your expertise and collaborative skills to make an impact toward our plans to build the Navy's future warships. Serco supports the US Navy as a prime. Our team upgrades, maintains and manages the software that runs a contractor providing engineering support services to a major Navy shipbuilding acquisition program. You will be part of a ~55-member team that works closely with the Navy and other Serco teams to deliver quality systems integration, engineering, and acquisition support to an exciting and dynamic major acquisition program. John Sahlin [link to LinkedIn profile] leads this team with over 25 years’ experience and is a Navy veteran. The team has been recognized and vital to the success of the program office. In this role, you will:- Advise Principal Assistant Program Manager for Systems Integration & Test on the impact of ship building and waterfront engineering production processes on the shipbuilding test and evaluation program.- Identify risks and potential mitigation strategies to reduce likelihood/impact of risk events.- Identify opportunities to improve T&E processes and program plans based on waterfront engineering and shipbuilding expertise.- Coordinate with program office, shipbuilder, warrant holders, external PARMs, and COTF to establish a T&E plan for production and waterfront engineering issues that mitigate risks and help ensure delivery of a high-quality vessel.- Operate as a part of a dynamic team, but also take on individual tasking roles.- Conduct independent assessments and analysis of alternatives, making recommendations to Government.   
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-MS-Pascagoula
ID 37419
Work Location US-FL-Doral
Job Title:  General Clerk III If you love a high energy and fast pace environment - Serco has a great opportunity for you!  The General Clerk III will be on a dynamic team, supporting customers with processing their retirement pensions at our Doral, FL location.  Bring your expertise and collaborative skills to make an impact towards servicing our retirees. Serco and PBGC protects the retirement security of over 35 million Americans in single employer and multiemployer pension plans.  Our goal is to provide the highest level of customer support and to work to protect workers and retirees hard earned pension benefits. Job Description:  In the General Clerk III role you will: The General Clerk III acts as a liaison between our government customer and its participants. Effectively resolves customer issues, requests and inquiries. Provides base level customer service. Responsibilities include, but are not limited to: managing inbound calls in a timely manner, following call center scripts when handling different topics, identifying customer needs, providing basic information, researching participant accounts, addressing basic questions or issues, providing an accurate and efficient response, keeping accurate records of all conversations, and meeting contractual qualitative and quantitative targets. Performs tasks associated with call handling to include basic plan and participant file research and updates. Preparation and scanning of documents into PBGC systems. Has knowledge of commonly used concepts, practices and procedures as it relates to benefits administration. Relies on instructions and pre-established guidelines to perform the functions of the job. Primary job functions do not typically require exercising independent judgment. Works under immediate supervision and reports to a supervisor.  Qualifications:  To be successful in this roll, you will have:- Education: High School Diploma or GED- General Experience: Two years of related experience. Must be able to exercise analysis and experience in selecting documented procedures to follow in searching for, interpreting, selecting, or coding items to be entered from a variety of source documents.- Skills: Microsoft Office knowledge and experience. If you are interested in supporting and working with our PBGC Team and a passionate Serco team- then submit your application now for immediate consideration.  It only takes a few minutes and could change your career!
Category
Administrative/Clerical
Position Type
Full-Time
Security Clearance
Public Trust
Recruiting Location : Location
US-FL-Doral
ID 37430
Work Location US-VA-Alexandria
If you love challenging projects supporting the US Navy - Serco has a great opportunity for you! This senior position will be on a dynamic team at or Alexandria, VA location.  Bring your expertise and collaborative skills to make an impact on our military defense and our sailors.  This position is contingent upon your ability to maintain your DoD SECRET level secruity clearance.Sercoo supports the US Navy as a prime contractor for acquisition and technical support to the Amphibious Warfare Program Office.  Our team performs engineering design evaluations and develops a range of design/configuration control products. You will be part of a 10-12-member team of Subject Matter Experts (SMEs) that work closely with the customer and other Serco teams to deliver quality products in support of the LHA(R) Program.  SMEs provide systems engineering and technical expertise for C4I/CS/ATC shipboard system upgrades, integration, and configuration management.- Develop Preliminary Engineering Change Proposals (PECPs), Waterfront Change Packages, Work Items, and Administrative Change Packages. Integrate system changes to cable block diagrams and cable running sheets.- Develop technical response rationale for Government Furnished Information Deficiencies (GFIDs), Condition Reports, and Trial Cards.- Use AutoCAD to develop change packages.- Participate in meetings to discuss system interfaces and design package status.- Conduct review of future change packages and determine package preparation dates.- Conduct travel to outside activities and participate in shipboard trial events.
Category
Engineering / Ship Construction
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Alexandria
ID 37427
Work Location US-OH-Beavercreek
In this SGML/XML Programmer/Developer role, you will:- Create, update, and maintain Digital Support Suites (DSS) for TMSS. - Assist in training authors, editors and other users of TMSS DSS. - Work closely with TMSS analysts to create and maintain SGML Digital Support Suites (DSS) to support AF TMSS user requirements. - Analyze, document, and map Air Force Operations and Maintenance requirements found in existing Air Force Technical Manual Specifications and Standards (TMSS) to SGML/XML markup notation. This involves marking up the SGML/XML documents on all the ways to use attributes based on business rules defined for the Air Force.- Meet with subject matter experts within the organization to gather process information and/or requirements. - Design and document new processes and obtain organizational feedback. - Communicate process flows or requirements to staff for software development efforts or as part of procedural training.
Category
Information Technology
Position Type
Full-Time
Security Clearance
NACI
Recruiting Location : Location
US-OH-Beavercreek
ID 37422
Work Location US-MA-Boston
If you love important, meaningful, and challenging projects and supporting the US Navy –Serco has a great opportunity for you!  Serco supports the Navy as prime for their Amphibious Warfare program. The Boston Planning Yard team supports the Landing Craft Division in the maintenance of the Landing Craft Air Cushion (LCAC), the configuration and engineering management of the new Landing Craft Utility (LCU) 1700, and the planning of maintenance of the new Ship to Shore Connector (SSC). In this role, you will support the Electrical Engineering team in the drafting, editing, and verification of technical manuals craft design plans. You will be part of a 4-person Electrical Engineering team that works closely with the customer in delivering quality products and services to the fleet.  In this role you will: - Be responsible for providing technical support for all aspects of requirements development, concept development, engineering, integration and test, and performance analysis as tasked by the Lead Electrical Engineer in support of the Landing Craft Planning Yard efforts in Boston.- Support senior technical personnel and project managers within the organization in various technical activities related to system and technical product development for life cycle sustainment of LCAC, SSC and LCU 1700.- Develop change records for craft improvements and safety issues.- Provide technical guidance and documentation for craft changes, including installation drawings, technical manual (TM) updates, and ATPs- Provide technical and design support on emergent issues in the Fleet and during all availabilities.- Respond to emergent Fleet Life Cycle support and engineering issues.- Receive technical guidance and training from the more experienced technical staff and provide training to junior team members where required.- Perform basic engineering work in analysis, design, development, evaluation, planning, testing and operation in support of higher-level engineers in the development of system and technical products. Typically employs pre-established guidelines and instructions, and limited experience and judgment to plan and accomplish task objectives.- Duties include the collection of information and data, performance of various tests, and engineering computations, measurements, and analyses.- Have some independent interaction with customers and provides input to project managers on programmatic and technical deliverables under guidance of more senior technical personnel. - Comply with applicable quality and security procedures in the performance of duties. - Perform additional duties and responsibilities as assigned.
Category
Engineering
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-MA-Boston
ID 37421
Work Location US-DC-Washington Navy Yard
Submarine Acquisition (SWS) Test and Evaluation Manager If you seek an important and challenging position supporting the US Navy’s #1 acquisition program, Serco has a great opportunity for you!  Serco is seeking a highly talented individual with working experience of SSBN Strategic Weapon Systems to support systems Test and Evaluation.  This position will part of a dynamic team supporting Serco’s customer in Team Submarine, working onsite at the Washington Navy Yard in Washington, D.C.  This is an excellent opportunity for a senior SSBN missile technician or former weapons officer. Bring your technical expertise and collaboration skills to make an impact supporting our national security and the safety of our sailors.  Serco supports Naval Sea Systems Command as a prime contractor providing programmatic, logistical, business, and financial management, and technical and engineering support to the various program offices in Team Submarine.  Our team facilitates design, testing, acquisition, delivery and support of submarine platforms and systems. A SECRET Clearance is required to be considered for this position.  You will be part of a 40-member team that works closely with the customer and other Serco teams to deliver quality systems.  John Cottingham, www.linkedin.com/in/johnmcottingham , a Navy veteran with over 20 years’ of operational experience in submarines, leads Serco’s support of this program.  The team has been recognized by the Navy and the industry for their outstanding contributions to the contract and program. In this role, you will:- Provide direct support to the APM for Test and Evaluation- Participate in developmental testing and red-team reviews of submarine SWS components- Facilitate timely decisions in the review and adjudication of all design products and written correspondence by the appropriate NAVSEA technical stakeholders, COMOPTEVFOR, Strategic Systems Programs (SSP), UK, Navy Field Activities in accordance with Ship Specifications to meet commitment completion dates- Interface with stakeholders to generate documentation, letters, and packages for official release- Track and report the status of commitments.  Attend weekly commitment and other applicable meetings- Coordinate with other stakeholders to ensure integration interfaces are identified and resolved- Other duties as assigned
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-Washington Navy Yard
ID 37418
Work Location US-VA-Fairfax
   
Category
Training
Position Type
Full-Time
Security Clearance
Public Trust
Recruiting Location : Location
US-VA-Fairfax
ID 37352
Work Location CA-NL-Goose Bay
Are you a self-starter always thinking of better ways to do things? Are you looking to be part of a dynamic team focused on providing top-quality services to customers? If yes, please keep reading!  As a member of Serco’s dynamic team, your expertise and collaborative skills will make a positive impact towards our military defense and safety of our soldiers.As the Royal Canadian Air Forces’ prime service provider at 5 Wing Goose Bay, Labrador, our team delivers comprehensive air operations, emergency services, logistics and engineering expertise to the Department of National Defence. We work on behalf of DND’s “no fail” mission at Goose Bay: supporting NORAD operations for the projection of air power on the north and northeast coasts of Canada, while supporting military training for the Canadian Armed Forces, Allies and NORAD. 5 Wing Goose Bay provides effective training facilities, adaptable infrastructures, and a unique, austere, and challenging training location.  Currently, Serco Canada has over 1,200 employees across four provinces, including a strong and growing Indigenous workforce. You will be part of a team that works closely with the military customer and other Serco teams to deliver quality and efficient services to DND. The Serco team has been recognized as one of Atlantic Canada’s Top Employers for 4 years in a row and received the prestigious Atlantic Canadian Aerospace and Defence Association. Industry Excellence Recognition Award for Gender and Diversity Excellence. In this role, you will:- Maintaining ratings as competent to perform the duties of Aerodrome/Ground Controller.- Managing personnel and resources in a financially responsible and effective manner.- Providing the supervision necessary to ensure a satisfactory standard of operating efficiency.- Declaring whether the unit is capable of meeting operational requirements.- Conducting unit training of personnel assigned to perform the duties of Aerodrome and/or Ground Controller and/or Data Assistant.- Conducting controller training and evaluations.- Notifying the ATC Manager of all breaches of Flying Orders and Air Traffic Regulations.- Carrying out other ATC related duties which may be assigned by the ATC Manager.- Responsible for the reporting of flight safety accidents and incidents.- Responsible to the ATC Manager for the supervision necessary to ensure a satisfactory standard of operating efficiency in the Tower Unit / MACU.- Maintaining currency in all Aerodrome positions.
Category
Operations Management
Position Type
Full-Time
Security Clearance
Reliability Status
Recruiting Location : Location
CA-NL-Goose Bay
ID 37425
Work Location US-LA-New Orleans
Join Serco as a MAP Operator in New Orleans, Louisiana! This position is contingent upon your ability to pass a preemployment criminal history check and drug screen. Serco supports the Louisiana Department of Transportation and Development (LADOTD) by operating the free MAP patrol and incident management service program providing safe, quick clearance of incidents that affect traffic, including vehicle accidents and disabled vehicles. The primary purpose of the MAP program is to ensure state highways are free of obstructions and safe for the traveling public.  You will be part of a team that works closely with LADOTD, local law enforcement and other first responders daily. In this role you will:- Monitor state highways for vehicle crashes, disabled/abandoned vehicles, debris, and lane-closing events, traffic signal malfunctions, damage to state equipment on state roadways, and general incident/congestion scenarios. - Provide roadside assistance to stranded motorists (including changing tires, giving battery jumps, providing fuel, removing debris from the travel lanes, etc.).- Work closely with police and other first responders at highway incidents. - Provide incident response, on-scene traffic control and limited first aid .- Provide Traffic Incident Management (TIM) services.- Use a two-way radio and/or smart phone to communicate and coordinate with the Traffic Management Center (TMC) staff and local Police agencies.- Observe required safety procedures to avoid injury and accidents, at all times.- Complete a combination of classroom and field training to be certified as a motorist assistance operator.  To be successful in this role you will have:- High school diploma or its equivalent- 0-2 years’ experience in incident management or related field- Must possess a valid Louisiana driver’s license- Availability to work various shifts, weekends, and holidays- Able to work in an outdoor environment, lift/carry 50lbs, and walk unassisted for 300 yards- Able to speak English language (Bilingual is plus)- Minimum age requirement of 21 This position is contingent upon your ability to pass a preemployment criminal history check and drug screenAdditional desired experience and skills:- Minor vehicle maintenance knowledge If you are interested in supporting the LADOTD mission and making the roadways safer for the travelling public, submit your application now for consideration. 
Category
Other
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-LA-New Orleans
ID 36371
Work Location US-GA-Moody AFB
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. In this role, you will:- Teaching and/or instructing Military personnel transition to civilian professional and vocational occupations.- Guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps.- Organize and able to manage an office;- Providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process.
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
US-GA-Moody AFB
ID 37411
Work Location US-TX-San Antonio
Join Serco as a HERO Operator in San Antonio, Texas! This position is contingent upon your ability to pass a preemployment criminal history check and drug screen. Serco supports the Texas Department of Transportation (TxDOT) by operating the free HERO patrol service program with the purpose of minimizing traffic congestion and improving highway safety by clearing damaged and disabled vehicles and debris from the travel and emergency Lanes, and providing traffic control and scene protection at incidents.  You will be part of a team that works closely with TxDOT, local law enforcement and other first responders daily. In this role, you will:- Assist motorists and perform incident management services during assigned shifts.- Provide clear and accurate information regarding incidents and the response required using standard protocol to communicate with TMC Operators, law enforcement, ambulance, fire department, or towing services using radio, telephone, CAD, and e-mail.- Services include, but are not limited to:- Clear lane blocking traffic incidents and assist other emergency and support response personnel as requested - Establishing traffic control and scene protection using signs, flares, cones, flagging, flashing lights, etc. during major incidents- Providing basic first aid services in accordance with standard and necessary practices until trained emergency responders arrive on the scene- Changing flat tires- Adding air to low tires- Adding gasoline - Adding water to radiators- Providing battery jump starts- Perform vehicle push maneuvers when able- Calling for towing service or emergency service- Transporting stranded motorists to a safe location off the roadway- Providing cell phone service- Providing drinking water to stranded motorists To be successful in this role you will have:- High school diploma or its equivalent- Valid driver’s license with good driving record- Available to work various shifts, weekends, and holidays- Able to speak English language (Bilingual is plus)- Physically able to work in outdoor environment and lift/carry 50+ lbs- Physically able to access the underside of a vehicle- Physically able to walk 300 yards unassisted- Minimum age requirement of 21 This position is contingent upon your ability to pass a preemployment criminal history check and drug screen Additional desired experience and skills:- Minor vehicle maintenance knowledge If you are interested in supporting the TxDOT mission and making the roadways safer for the travelling public, submit your application now for consideration.    
Category
Other
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-TX-San Antonio
ID 37365
Work Location US-PA-Harrisburg
Join Serco as a 2nd Shift Fleet Mechanic in Harrisburg, PA! This position is contingent upon your ability to pass a preemployment criminal history check and drug screen. Serco supports a large utility fleet operating diagnosing and repairing medium and heavy duty diesel trucks.  In this role, you will:- Operate automotive, construction and material handling equipment, hydraulic systems, ariel platform inspection and repair.- Provide clear and accurate information when entering work order data into a fleet maintenance system.To be successful in this role you will have:- At least 3 years of related experience- High school diploma or its equivalent- Valid driver’s license with good driving record- PA Class VII Inspection License is required but can be obtained after employment begins- CDL A license is required but can also be obtained after employment begins and the company provides training. If you do not have a CDL, a medical card is required Additional desired experience and skills:- Diesel vocational/technical school certifications What we offer:- Pay rates above market average for your area with annual increases and promotion potential- Allowances for boots, tools, and safety glasses- 2 weeks of uniforms, including wet and cold weather gear and all required PPE and shop gear- Free and paid training- License and inspection cost reimbursement as well as tuition reimbursement for industry schools- ASE testing reimbursement- Well equipped shops in regulatory compliant shops with excellent security Serco’s Comprehensive Benefit Program Includes:- Health/ Dental/ Vision / life insurance with multiple program options to fit your needs- Short and long term disability- A combination of vacation, holiday and sick/personal time of 25 paid days off annually- Tuition reimbursement- Free job training and development This position is contingent upon your ability to pass a preemployment criminal history check and drug screen If you are interested in supporting the Serco mission, submit your application now for consideration. 
Category
Technician
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-PA-Harrisburg
ID 37351
Work Location US-FL-Jacksonville
 As the, Engineering Technician II, you will perform the following typical tasks:  - Apply your knowledge in regards standard concepts, practices, and procedures within the field of electronics repair, fabrication, and installation and rely on experience and judgment to plan and accomplish goals.- Rely on comprehensive technical knowledge to solve complex problems by interpreting manufacturers' manuals or similar documents.- Work with the interrelationships of circuits and judge the planned work sequence and in selecting tools and testing instruments.- Receive technical guidance, as required, from supervisor or higher-level technician, and have your work reviewed for compliance with accepted practices.- Provide technical guidance and supervision to lower level technicians.- Perform a variety of tasks to include inspection, repairs, installs, modifies, and maintains electrical/electronic systems, circuits, and equipment.- Install and un-crate electronic equipment, ducts, cableways, cables, high density cable connectors, RF cable connectors, waveguide, fiber connectors and antennas.- Read, interpret, and work from blueprints, drawings, manuals, handbooks, and technical specifications.- Perform a safe work environment 
Category
Engineering
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-FL-Jacksonville
ID 37350
Work Location US-FL-Jacksonville
As the, Marine Electrician II, you will work as part of a team providing a variety of tasks to include inspection, repairs, installs, modifies, and maintains electrical/electronic systems, circuits, and equipment onboard U.S. Naval Ships and Military Installations.  As the, Engineering Technician II, you will perform the following typical tasks:  - Apply your knowledge in regards standard concepts, practices, and procedures within the field of electronics repair, fabrication, and installation and rely on experience and judgment to plan and accomplish goals.- Rely on comprehensive technical knowledge to solve complex problems by interpreting manufacturers' manuals or similar documents.- Work with the interrelationships of circuits and judge the planned work sequence and in selecting tools and testing instruments.- Receive technical guidance, as required, from supervisor or higher-level technician, and have your work reviewed for compliance with accepted practices.- Provide technical guidance and supervision to lower level technicians.- Perform a variety of tasks to include inspection, repairs, installs, modifies, and maintains electrical/electronic systems, circuits, and equipment.- Install and un-crate electronic equipment, ducts, cableways, cables, high density cable connectors, RF cable connectors, waveguide, fiber connectors and antennas.- Read, interpret, and work from blueprints, drawings, manuals, handbooks, and technical specifications.- Perform a safe work environment 
Category
Engineering
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-FL-Jacksonville
ID 36570
Work Location US-VA-Fairfax
Job Description:The Operational Excellence Manager is responsible for oversight, direction and leadership of the operational excellence team of specialists supporting multiple sites and the program management office (PMO). All OE-related projects fall under the OE Manager’s area of responsibility. They include but are not limited to: Quality management system (QMS), continuous improvement, quantitative analytics and forecasting, measures & metrics, audit project support and implementation, policy development. The OE manager will have direct-report OE Leads responsible for running projects in assigned areas and will assign projects based upon customer and PMO priorities in order to maximize the sites’ abilities to meet contractual requirements.  Personnel oversight, project leadership, stakeholder communication, monitoring, tracking and enforcement of related assignments are responsibilities within this role and the ability to communicate effectively with senior leadership, provide management support for multiple teams of contractors across multiple facilities are necessary skills for success in this role. The following skills and abilities are also required: Lean Six Sigma certificate or equivalent strongly preferred, with a track record of implementing systems, problem solving and continuous improvement; excellent written, verbal, and digital communication skills; comfortable presenting at all levels, through traditional and web-based mediums; advanced proficiency in visual design to develop actionable proposals, plans, reports, pitch decks/presentations.Essential Functions:- Supports program leadership in managing to performance standards through the analysis of performance metrics, processes and practices to identify existing and emerging trends.  - Identifies continuous improvement opportunities that support the customer, its mission, participants, beneficiaries and fellow team members in a cost effective, operationally efficient manner. - Provides technical guidance and support to program leadership and program stakeholders through projects that impact program performance and support the strategic goals of the customer.- Ensures delivery of departmental goals, objectives, policies, procedures and other associated project tasks or deliverables assigned to OE teams.- Personnel oversight of team members, including coaching, mentoring, monitoring and development of supervisory direct reports with the goal of creating capable, engaged team contributors and leaders.- Collaborates with Site Service Manager and Operations Project Managers to ensure enablers are in place to support operations.- Ensures departmental engagement goals are met.- Delivers presentations in customer and stakeholder meetings and initiatives.- Ensures delivery of all required reporting visuals for weekly, monthly, quarterly, annual and ad hoc reporting.- Ensures contractual deliverables for the department are met or exceeded.- Identifies and mitigates risks and issues as related to personnel & people.- Identifies program and site risks to the sustained achievement of contractual requirements for quality, timeliness and security, to include the identification of root causes associated with those risks and effective strategies for the mitigation/elimination of those root causes.
Category
Operations Management
Position Type
Full-Time
Security Clearance
Public Trust
Recruiting Location : Location
US-VA-Fairfax

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